I had a great time in this waba grill. as im writing this i am waiting for my order. they are playing some solid rock music at an acceptable volume level that wasn't annoying and created a good atmosphere. As I walked in, I noticed two employees on deck, both of which greeted me. I was helped by Yulianna who pointed me to the kiosk and instructed me on how to reach the deals I was looking for since I was paying with card. The kiosk itself is it a little slow, no biggie, i get it, it's waba grill not dubai, and ordering went well. I'm feeding my parents and myself with the deal and got two chicken bowls for 13.99 and one more chicken bowl w a drink for 8.99. So here, i'm thinking hey not bad , that feeds us all and they get their lil drink while i drink water cause im tryna lose body fat and the total says 22.98 and asks me if i want to leave a tip. usually i don't tip the kiosks but Yulianna instructed me kindly to it and helped me out and i did the math in my head (im super smart) to make it an even 25. im about to pay, im thinking "nice $25 for these bowls" then boom the tax gets added AFTER. totally throwing me off and now im paying like $28 . that alone would've made me put it to 4 stars but i understand the metrics and how that one change affects the whole thing so still 5 stars but that thing needs to apply the tax BEFORE asking for tip, greedy ass machine . besides that the food was pretty good, service was good, and for good price. thank you waba grill i hope you guys always thrive read more

This place sucks ass top to bottom. Whoever the lady that was working today 7-31-2026 12:53pm, had the WORST attitude acting like she was forced to be there. It's 95 degrees outside right now and the air conditioning is not on. So if you wanna roast and sweat while you're eating your food and be around people that look miserable while working, this is the place. read more

I have came to this Waba Grill have gotten good customer service until yesterday. Maria is the one who helped me. I was not greeted with a hello or smile, instead with a very unpleasant attitude. She asked me if I wanted to place or pick up and I said place. She then didn't say anything afterwards and I went on to say my order. I ordered a mini bowl meal and she proceeded to roll her eyes. The whole interaction was off and impolite and made me feel like did I do something wrong ? The transaction was complete and she didn't say anything at all after. No "thankyou", no "we'll call your order soon". She just walked away. Horrible customer service and attitude to have at the front register! read more

The woman cashier who takes orders is so sweet! She is always so welcoming! I would get a mini bowl because the big bowl is way too much! The beef and chicken bowl are always delicious and healthy! I also ordered a Thai tea and it was really good! read more

WaBa Grill - Mini beef bowl - Fast Food Near Me - Downey, California

Worst location horrible service. Won't take your order, force to use kiosk. And Kiosk doesn't work....get it together or shut the place down read more

WaBa Grill - Kiosk broken - Fast Food Near Me - Downey, California

Not a great experience with this restaurant food took foreeeeeeeveeeeeer and to top it off we got order wrong. The other worker said that the guy was new but I don't think that's a reasonable excuse. And when we got the food there was a hair in my bowl. Sadly I can only give this restaurant one star but if I could I would give a minus two stars. Do yourself a favor and stay away from this restaurant. There are plenty of other choices around this horrible waba Grill read more

The food I ordered was not cooked right, considering it to be Downey I would expect it be more on top of this. I ordered a chicken bowl and saw that the chicken wasn't cooked all the way, the chicken was raw from the inner. I asked the cook why is this chicken raw, he said that Management wants it cooked this way so the portions look fuller. Not only did he offer to replace it but was honest with me, I won't return until I know that this location is not robbing me for my money. I believe food safety comes first. read more

Giving my local Waba Grill location 5 stars! The food is always great and the service is excellent! Christina is amazing at customer service, and even let me try a sample of the plantspired steak which was delicious! Thanks Christina and Waba Grill! read more

WaBa Grill - Sample of the plantspired steak! So yummy! - Fast Food Near Me - Downey, California

Good food at affordable price. The lady work there was so friendly and nice. Smile and helpful. It really make very it awesome. Much better than a lot of full service restaurant now a day. Place are clean. read more

I'm disappointed in Waba Grill! Waba used to be a great place to eat take out or eat in. They have definitely jumped the shark. What they charge and what you receive is amazing. I have not had an order correct since eating at this Waba. ( sometimes I think they just don't listen), I ask for green onions on the side, I don't get any, ask for extra sauce ( willing to pay for) I get maybe a 1/4 of a bowl coverage. I have never had a full bowl of steak and rice at almost a $12.00 cost I ask for a side of chicken no sauce and I get the chicken covered in extra sauce ? This is happened on various trips. The hubs enjoys the chicken bowl with brown rice and I prefer the steak and white rice. Taste is good and flavorful * two meals are $30.00 without drinks. Only use take out have never sat indoors. read more

Tell me how you're just opening the business and the white cutting board is dirty, male employee went to rinse it out but came back with it wet and proceeded to cut our chick on top of it. That cutting board needs to be replaced ASAP it has visible dark moldy spots. Poor employees too, rushing to open, unable to have clean kiosks registers doors and windows prior to customers arriving. Closing shift needs to leave place clean or another person needs to help them. First and last time going there. Didn't want to complain since my friend is battling an illness, food will not be consumed. Wasted $26 read more

My personal experience recognizes Waba Grill for bland food. It'd been a few years since I'd tried them, so I thought a COVID-19 quarantine delivery on 5/19/20 was in order. Through Postmates I got $.99 delivery. Not bad. The order went through at 5:39PM and was at our doorstep at 6:04. Again, not bad. The food overall, though, while fresh and certainly healthy just isn't all that satisfying even with garlic Serrano sauce, WaBa sauce, soy sauce, Sriracha... geeze. One daughter wanted the chicken veggie bowl with white rice and no sauce ($10.19). She ended up wanting "some kind of sauce." The other girl wanted the shrimp veggie bowl with white rice and WaBa sauce ($13.90). This girl didn't like the WaBa sauce. I couldn't win for trying. Two fails in a row. My salmon veggie bowl with brown rice and garlic Serrano sauce ($13.09) was A-okay. Bland. Not a very large portion. The most disappointing item was the side cucumber edamame kimchi ($2.25). Why so sweet? If your tastebuds aren't on a bland diet, then pass. read more

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Picked dinner up from here last night and had an awful experience. We had three bowls which totaled $34. They had a promotion for free dumplings if you spend $20 or more and we spent well above that. They would not honor it. They insisted that the promotion was over when it clearly states april 23-April 24. Aside from that the food was cold and the steak bowl was super salty. Dont recommend this location as they don't honor their own promotion and the quality of the food is not all there. read more

WaBa Grill - Fast Food Near Me - Downey, California

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They gave me only part of my bowl. Ridiculous small portion - I have never experienced this before in any other Waba. Will not return. read more

WaBa Grill - That's all there was inside steak bowl. - Fast Food Near Me - Downey, California

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This place is always fast and the employees are friendly especially Cristina C! She is super helpful and on point all the time! read more

WaBa Grill - the counter and menus - Fast Food Near Me - Downey, California

I had really great service as soon as I walked in. I was greeted and serviced by Yulianna. I was waiting for my food and accidentally spilled my drink and when I told her she was nice enough to tell me it happens. Definitely appreciated that because I felt really bad. It was also very inconvenient for her as it was getting busy, but she was okay with the whole situation. read more

I came here to grab dinner with my boyfriend, we did not have change for $100 bill and when we handed our money to the guy working the register he denied taking our money accusing us of having a fake bill. He ran our bill under the machine and checked it with a pen and it PASSED, yet he still laughed and said he will not accept our money as he kept saying it's fake. I ended up paying with my debit card so we can just get our food and leave. I will not be coming back to this location as I felt degraded for trying to pay with my money.. I understand there's a lot of fraud going on but to still accuse me after checking my bill twice is ridiculous. read more

I seriously am disappointed. I have been coming here since they opened and the way they are being stingy with the steak is making me not go back. It's seriously ridiculous the amount they give you for the price you pay. You are gonna lose so much business by being ridiculously stingy. read more

Yuliana B. is a great employee! Try the spicy WaBa sauce..you won't regret it. My new "go to" .

The service here is Superb. I come here very often and Christina who manages is always great. She is always on top of things and holds customer care first. I love this place and would recommend to anyone who is looking for a delicious guilt free bite to eat. Come check for yourself!! read more

Waste of money.. orders the tacos ‍‍‍‍‍ waited for 15 mins got my bag with the 3 tacos rolled up in foil .. the price I cldnt get chips on the side ?? if the meat was hot because that's what I believe. I was waiting on them to prepare the meat for the tacos. The sauce was so damn cold that it made the whole damn taco cold so I went to my car which was steps away and proceeded to eat a taco and they were cold. Sloppy wasn't tasty sad sad sad place neat but their food is garbage. read more

Zero Stars tonight , post workout meal and it was terrible , looked like they put a 1/2 cup of rice , 1/4 of chicken and that's it , pretty sad meal , won't ge retuning here for a longgggg time read more

Wow really $9 for this, unacceptable. Never coming to this location. Asked for My money back and said they cant give my money back. No wonder they have a 3 star review read more

WaBa Grill - Skimpy bowls dont come here - Fast Food Near Me - Downey, California

Shoutout to the cashier working tonight 1/10 Great service great food I'll be back this week! read more

Do not order on line the order will get cancelled and you will have a very hard time getting your m9ney back. I ordered the weekend right after Christmas and still no refund/ credit to my card after calling many times and getting the around from the manager or telling me she has to make a call or will look into it and will call me back, no return call so I call back and she is gone for the day. I called the corporate office and was told they are a franchise and the refund comes directly from them but was going to send a notification to them an they have a couple days to refund and was told if not received by Monday call them back. I'm ready to go in and make a scene. It's over 30.00 that they owe me. I have CALLED THE CORPORATE OFFICE, they stated you are a franchise and refund comes from your store. They were sending information to you and was told to call back today if refund was not received. So stop telling people to contact then. I seen another review that you are doing the same thing and the manager stated that were other people that their order was cancelled and need to be refunded. CLASS ACTION LAWSUIT. Stop referring people to corporate, you have to process refund. read more

Yulianna is so nice! The service there is amazing and the food is great. I would highly recommend this place 100% It's right in downtown Downey, so the ambiance at night is chill, especially around sundown. Definitely come here if you want a chat with a great staff while eating great food. read more

I ordered online and Christina noticed I was pregnant so she helped carry the large order to my car. I tried offering her a tip and she refused. She was so sweet. Thank you! read more

I have never less than exemplary service at this restaurant. the food is delicious, the service team is fun and easy to work with. I'm always ordering a customized bowl and never had a mistake in the making. I highly recommend this location. read more

They are really stingy with their food portions. You will be served half of the bowl. It has happened several times. Definitely not worth the price. read more

the food was bland the chicken was unseasoned, i frequent waba grill and no waba grill has messed up my stomach like this one right here, absolutely utterly traumatizing. will NEVER be coming back here. read more

I have eaten at different Waba Grills and their serving of the protein was never this chintzy . I watched the person prepare my beef bowls and literally put a small pinch of meat and spread it as to make it seam that the rice was being covered by the meat protein then given to the person finishing the bowl just slather the sauce to make up for the small protein. It was literally a mush of over sauced meat , I never ever had this served by any other WaBa restaurants. The person serving the food was pleasant to deal with but the food was a great disappointment. I only have one suggestion to management please look at what your serving your customers a quality control check would greatly help . Standardize your serving size the person preparing the meals was just eyeballing the amount and spreading the meat around . He was placing pieces of meat here and there scattered pieces here and there. read more

food and service is always great, i went into the restaurant and it's unbelievably hot in there! the poor workers are in there in this heat wave, it's 100 today! the owners need to put AC in there because they were working with the doors open and fans that are just blowing around hot air! read more

Great food even better service. Highly recommend. New menu items are great. They have separated from flame broiler in quality control and taste read more

Great customer service I will definitely come back It's near by work and a great place to go for lunch here in Downey . Good specials if you check in for a free drink read more

What I Did for Pepsi: Hostile Looks from Two Ding Bats! Today, March 6, 2019, I had just enjoyed eating at the nearby Roundtable Pizza restaurant when despite the rain, I decided to dash in and buy a couple of bottles of Pepsi-Cola from Waba Grill before hoping on the Downey Link bus to go home. I walked in, set my shopping bag upon an empty table and fetched my money from the bag. All the while I could feel someone looking intensely at me. I look up, and sure enough, a young woman behind the counter was staring at me. As her stare was one of neither hospitality nor kindness, I held up the $10 bill I selected from my bag so that it could meet her eyes; and I looked at her with the same unfriendliness to which she was subjecting me. I chose the two bottles from the case; and the other young woman with whom she was working the counter--and who had joined in the rude stares--rang me up. The other lady did not even proffer a "Thank you." She merely handed me my change and muttered something such as "Have a nice day." Summation and why I will never again spend one cent of my money at the Downey Waba Grill: Two stone-faced ding bats whose neck size equal their IQ's passing judgment upon a guy who's a top-30 university graduate, 2-service veteran, former DA's Office Law Clerk, current benefactor at a major college baseball program...selling me their overpriced soft drinks as though they are DOING ME A FAVOR...plus, to me, the food Waba makes looks like the bottom of a bird cage. read more

I honestly love Wa ba grill the food is great light and it taste good they have a good variety my favorite is the chicken kale salad I hate the customer service that I received and mostly why I only gave them two stars don't get me wrong food is good and thats the only reason ill ever come back the girl who helped us seemed annoyed I was asking a question about the salad I've ordered this salad multiple times at the local one by my job and it comes with nuts you can add and I asked her doesn't this come with nuts and she said we don't sell nuts here like I was stupid and I asked again she said there are no nuts here I guess she just has poor communication skills very disappointing read more

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Service here is really bad, they don't use gloves when the handle the food and the portions the give are small.

The lady that took my order was very friendly and helpful. Definitely coming back here again. read more

WaBa Grill - Fast Food Near Me - Downey, California

Best waba grill I've been to so far Cristina is the best very attentive my go to spot for lunch.

Service is great! The workers are very welcoming and accommodating. The food is great as well 10/10!