Service is amazing and they cooked my food perfectly! Chicken was so yummy I'll be coming back (: my fav location

This is one of the two Waba's my husband and I will eat at. Their food is always cooked well and the customer service is excellent.

Location: 4th street and Haven Ave. Near the Dickey's BBQ Place and Farmerboys Restaurant: the inside is new and has that modern look with colors orange, black, white, and yellow. Service: fast and efficient. The cashier/person in the counter is okay. You put away your own trays. Food: Chicken tastes like Flame Broiler, but the beef is good, some pieces were crispy which was a big plus. They have shrimp and salmon bowl. Also, you could add avocado for $1.50. They charge 45¢ for brown rice + onions. Price: fairly reasonable but they also have special offers such as 2 CHICKEN BOWLS FOR $8 ON SATURDAYS AND SUNDAYS Try this place out if you like Yoshinoya and/or Flame Broiler read more

WaBa Grill - New! - Fast Food Near Me - Rancho Cucamonga, California

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The most burnt tofu I've ever had in my life. It is unbearable to eat. Praying I don't get stomach cancer after my one bite. Also veggies are hardly steamed. Lady at the cashier was nice tho. read more

WaBa Grill - Burnt tofu!!! My god. - Fast Food Near Me - Rancho Cucamonga, California

1 star for poor customer service. Dont know her name but Everytime I go in she's very rude and obviously doesn't want to be there, I understand it's probably not the best job for her but why have such a rude attitude towards someone who was being kind! Rudest girl ever!! read more

This is just based on this establishment. I made a mobile order and went in to pick it up. The employee didn't have my order at all. They were very busy and looked to be extremely understaffed. Although my food was not ready and had wait a good amount of time. The employee at the register was very nice. Apologized for my order and jumped on it. This gentleman had longish black hair and looks to be holding this place together. For you, you deserve a raise and made the experience better. This 1 star is only for the establishment not the staff. read more

If your are looking for Authentic Thai food!!! This is the place . Excellent food great service and great pricing for the quality and quantity of food!! Please don't sleep on this food gem!!!! Worth every bite! read more

After placing the order on the WaBa Grill app, and specifically ordering extra sauces, which there is now a charge for; when the food arrived I was missing the extra sauces. I called and the person answering the phone told me she was the one who packed the order and that she put the 2 sauces in the bag. I ordered 4 different types, which is reflected in my receipt and the order slip attached to the bag. She then told me I could go out of my way to go in and get them, or call on my next order and explain to them and they would include it. Then she tried to tell me that I was not charged for these; however, my receipt and credit card transaction indicate differently. I then waited on hold for 10 minutes for a manager, and they never came to the phone. Why would you make a customer go out of their way to correct your mistake, then try to lie to them? Seems like pretty poor customer service. read more

I've been coming here for about 6 months, once a week. It's my treat meal before class. It's somewhat healthy. I order the same thing every week. WaBa bowl, brown rice, white meat. This week, got chicken with no steak and no brown rice. Super bummer. read more

WaBa Grill - Fast Food Near Me - Rancho Cucamonga, California

The chicken was COMPLETELY OVERCOOKED! Thin and dry piece. Even had some burnt pieces chopped up in the bowl. It should not have been served. The dumplings weren't even warm. I will not be going back and won't recommend to anyone. Wasted my money !! read more

They got rid of the sauce pumps and give you two little packets. Just my personal opinion but the sauce was the only thing good about waba's bland food. read more

I don't know what they put in their food but there's always little pieces of something extremely hard that I end up spitting out, and today i chipped one of my teeth while eating a beef and chicken bowl. I mean it's a beef and chicken bowl, there shouldn't be anything hard in there. But sure enough there was a little piece of something hard in my bowl and this time it chipped a tooth. Be careful when eating food from here. read more

Update: Waba Grill reached out to me about the charges and refunded me the $1 and apologized. Thank you Waba! -------------------------- Waba charges $0.25 for extra sauce. That's fine. But its $0.25 for the small sauce packets. I ordered 4 ($1 worth). I get my contactless delivery drop-off to find 2 missing. 1. You charge too much for your packets 2. You really should say they are $0.50 a packet if your only going to give me two of them. read more

I ordered a salmon bowl cost about 9.39 and I got very little salmon and heaping load of rice what's with the little rations read more

WaBa Grill - Fast Food Near Me - Rancho Cucamonga, California

Very rude customer service especially from this unprofessional server Jazlyn R! Waba, i think you can hire better people with better attitude! read more

Food is decent enough but new phone order system is garbage. Doesn't work at all. Some random person not even in the store takes your order and the store has zero information and it's not even their fault because the order just gets placed. Timelines are inaccurate as hell. I've been coming here weekly for a couple years and that's done now. read more

staff was very friendly and service was great! would definitely recommend this location!:)

This is the only location I've been to that charges for sauce. Okay. 31 cents. Never been anywhere that doesn't give even ONE complimentary sauce. Then there's not a sign anywhere that says they charge for sauce. Don't have cash? Gotta swipe the card for 31 cents. Nice. read more

I had the chicken and steak plate with added avocado and brown rice. It wasn't bad, both meats were tender and the salad was also good. It was filling, and I guess I can Say I would get it again read more

WaBa Grill - Waba plate with added avocado - Fast Food Near Me - Rancho Cucamonga, California

This healthy fast food restaurant offers decent food with decent service. The salmon plate was okay with brown rice, salad and half of an orange. The extra avocado (extra $) was a great addition to this meal. The free bees include green onions, carrots and lemons along with a few sauces ranging from sweet(teriyaki) to spicy. This establishment does not offer Wi-Fi for customers per the order taker; not normally a key item but necessary due to poor AT&T cellular service in this area. read more

This location has amazing customer service. I ordered a salmon bowl, no teriyaki sauce on the salmon. The new guy on the grill made it with teriyaki sauce, but not much so I took it. People make mistakes when they are new, and they apologized. I sat down and began eating, and a few minutes later an employee comes to my table with a piece of salmon without teriyaki sauce and apologized again. That is the kind of wonderful customer service that people need to know about. Next time I am in the area I will eat here again. read more

If I could give it a 10star I would!! Love the customer service. Tia was amazing!! My daughter said Tia was so sweet to her. Tia was polite, helpful and kind. Thanks for making our day a little better with your kindness. Definitely coming back read more

This place is my favorite back home. The food is healthy and very tasty. This particular location was located close by to my training site. Unfortunately I did not give them 5 stars due to their restroom. The females bathroom needs to be cleaned & the sink looks like it has never been cleaned. Other than that I would recommend this place. P.s phone order in to make sure you avoid the lunch crowd. read more

WaBa Grill - Steak & brown rice - Fast Food Near Me - Rancho Cucamonga, California

GREAT FOOD, FRIENDLY STAFF, GREAT LOCATION I've been coming to this place for a little over 3+years! Staff is always friendly, very welcoming, quick & efficient. Meat is always flavorful & well cooked, the veggies are fresh and LOVE the wabba sauce. Avocado for the Win! :) Plenty of healthy meals that fit into a busy day. ( Wabba Bowl FTW ) Keep up the excellent service fellas! read more

I wanted to try this place out since it is a close apples to apples comparison to Flamebroilers and the quality of food and cleanliness is way better than the Flamebroilers on Foothill in Rancho Cucamonga. The Chicken was juicy and cooked really well, the flavor was delicious and the veggies were not over cooked. It is expensive, (5 people for $45 bucks because we added white meat only, and brown rice, which are all extra!) but I guess being healthy does cost more. -1 star for the smell of the restaurant - another reviewer was right in that as soon as you walk in, it smells funny! Luckily my order was to go, so I didn't have to sit in the restaurant for long. Side note - I had asked my family to check out the website menu and let me know what they wanted, but their menu #'s are totally different from the online website menu, and so at the counter in the restaurant I was confused and had to reexamine the whole order to make sure I got everything right. read more

Amazing place food is always fresh!!! This is the best place in the town!! The place is super clean! and the cashier are very nice the food always taste so good and fresh!! Flame broiler is nothing like this place!! read more

I been coming to this place for some time and have always enjoyed the quality of the food. on 7/15 I decided to use a food delivery service and when I received my order it was so bad I immediately called the service provider and expressed my disappointment. The rice was under cooked and the chicken was dry. I really wanted to give it a chance but it was just bad that we had to throw away. Unfortunately we had ordered for the whole family and cancel our plans for not cooking at home. read more

May 2nd, 2019 - Terrible lunch experience, staff employees need to be re-trained on how to determine between good food qulaity and bad food quality. I ordered a a side of avocado with my chicken plate order, and the avocado LITERALLY is all black mold from the inner and outer layer How do you let something like that slide and just hand it to the paying customer?‍ Management, you need to re-train your employees. This is Just plain unacceptable‍ Smh‍ AVOID!AVOID!AVOID! read more

WaBa Grill - Side Of Over Riped Mold Avocado - Fast Food Near Me - Rancho Cucamonga, California

facility is clean. food is fine. employees are very unpleasant and they give average service. will not be back.

Ordered curbside- when I got there just said come in - wouldnt do curbside- why offer it then? Lots of choices in the pandemic for curbaide so offer it or take it off your website! Willl go elsewhere- the food isnt worth it- quality also is suffering read more

Wish i could give 0 stars.. i called in a phone order and when it was picked up i called back sayin all 4 bowls were completly wrong. Then i get told that i ordered wrong and there is nothing they can do to fix the problem. Thanks susana m. For messing up the order.. how the fuck did i order the bowls wrong?!?! Terrible customer service at this location. read more

I like the fact that this place is healthy eating. But there chicken is hit and miss. I've had good and bad. I have not tried the beef. But I do like the fact that they also offer shrimp. And this is good tasting shrimp. Another thing they fall short on is the sauces they offer. I'm a huge fan of sriacha or rooster sauce and they don't have this. But the magic sauce might suffice. read more

If a combo/special exists that's cheaper than buying it all separate...advertise it! js Veggies were mushy and chicken was undercooked as well...this place used to be good...maybe I just came on an off day ‍ read more

Excellent food flavor, healthy and HOT!!! Friendly and professional customer service! Yayeee! Thank you! Will be coming back as often as possible! In these times of increased obesity, we need fast food that is healthy! Diabetes and high blood pressure is on the rise. We need to take control of our health by taking in healthier foods!!! read more

WaBa Grill - Fast Food Near Me - Rancho Cucamonga, California

Food was fine but the service was awful. My server Tia was incredibly rude and very clearly hates her job. It was also way too hot in the establishment on the day I was there. I was sweating while eating. Won't be back to this location. read more

I usually go to another Waba that's closer to my house, but today I stopped at this one on Haven on my way home. The place is very clean and the workers here are really friendly. I was helped by a girl named Laura and she was very attentive. I was ordering a few orders to go and she paid close attention to the requests I made. When the orders came out, she checked each one to make sure they were correct. She packed everything neatly so nothing spilled or got tossed around. A nice detail about her is that she was always smiling. Most workers at fast food places don't smile much anymore so that was a nice detail. I'll be coming back to this Waba more often from now on. read more

Had a horrible experience here. Had to walk away from a $50 order because it was employee Samantha's last day and she was having a meltdown and I did not feel comfortable taking food from an establishment that would hire such a nasty, unprofessional individual. Why would I want somebody like that anywhere near me or my food? This lady threw a tantrum over sauce, tried to tell me what I was getting and marked my order as retrieved. She probably kept the food for herself, so she is a thief and a witch. Let's see what management says about this tomorrow. I will file a police report and a dispute with my bank, if necessary. What a pig! read more

I always do phone orders here their customer service is excellent they're very friendly and the food it's always ready very fast

Bye, bye Waba Grill Prices up, portions down. I was a five day a week customer. looking elsewhere for lunch after a work out.

Im a waba baby okay... now when I walk through those dang doors, CHICKEN SALMON BEEF! YES YES YES! I had my airpods in and BOOM, I immediately threw them jawns out! I was so astonished by the menu and the scents of the gosh dang restaurants! My wife showed me this place and I never really bothered but BOY OH BOY I do regret! Its fast food and to me, its freshly prepared food on the DOT as soon as you order. Meats arent in food warmers so be aware your food is gonna be JUICY HOT! I screamed "MOM... YOU GOTTA CHECK THIS SH*T OUT!". She paid for delivery and ENJOYED, cherished all the bites! Also its because she has no legs so she cant drive. Hahah. Shout out my peeps there. Just know they GOTCHA like a rabbit on a horse chasing bulls (: Waba baby SCORED 10/10 read more