Check ur caps after tire swapping. Gabriel is pretty friendly and helpful compared to others in the shop. And the technician always forgot to put the cap back on. Been there 3+ times already. read more

Walmart Auto Care Center - Homie forgot my cap and my new tire was stained .....like an old tire .... - Tires Near Me - Union City, California

all walmarts never ever answer the the phone !!! needed tires tried calling phone like always just rings and rings why do they have a phone is it mandatory? read more

I did NOT know that there was a separate Yelp page for the Auto Care Center, so duplicate (updated) review. Walmart is my go-to tire center NOW! This is the only time I miss the Hegenberger Walmart closure. They have done ALL our vehicles in multiple states with ALL 5 star experiences! Next, I am thinking of giving them my oil change services...? I hope my personal mechanic is NOT reading this, sorry. But don't worry, you still do all my mechanical work! Quality/Quantity - I go online and order the specific tires I want; they have decent selections. Then I schedule my appointment online. I ALWAYS get the first or second appointment as I want to ensure my jobs are done on time. And so far, they are done 100% on time, if not early. Thank you. I also prepay online. So convenient. Atmosphere - Auto Care Center on the side of this Walmart. Actually at most Walmarts...? Is it due to designation locations? No impulse purchases? Service - 5 stars. Again, NOT just this location, but also the one in Reno, NV and Pico Rivera, CA. Price - Depends on what you select. Today's service (Feb 2024) for one tire was approximately $80. Owner Comment - Congrats on all your success since 1969, as the world's largest company by revenue (2022), $648+ billion sales (2024); 50+ stores in Nevada and 309+ stores in California (2022). 1962 Walmart Discount City. 1969 Walmart Inc. 1970 Walmart Stores Inc. You are my new "Sears," for all you "older" folks that can relate. read more

I do not recommend that anyone bring their car here for anything. I have taken my car for oil changes at different Walmarts many times without any issues, but this location has been a problem. My specific situation is that I brought my car in for an oil change. First they told me they did not have the appropriate filter in the oil change area but did have it in the actual Walmart store. Despite it being the identical filter (same part number) since it was being taken from their store shelves I would have to pay more for it. I really needed the oil change so I agreed having no other real choices. When they finished I asked to confirm if they have filled the washer fluid, transmission fluid, differential fluid, power steering fluid (all included in a standard Lube Service according to their signs). They said yes they had (the paperwork had all the boxes checked off) but I asked them to check again and none of them had been filled so after I asked they filled them. My car has never leaked oil so a few months later I noticed a puddle of oil where my car is usually parked (never noticed it before because the car is over it). I took it to my mechanic who showed me that someone forgot to place the washer on the drip pain when they drained it for the oil change. Mind you I had to leave my car with the mechanic all day and had to arrange for transportation to and from the mechanic twice. Now i am left wondering if they changed the oil filter or did any of the things that I cannot see. The other issues are that there are no customer service people available to assist customers in the auto area. The button that is supposed to call and associate doesn't actually call anyone. The staff doesn't actually speak to customers or let them finish a sentence when they are trying to explain their car's issue. I will not be coming here again because i don't trust them to actually change the oil or the filter. They could just lift and lower the car without doing anything. read more

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Avoid this place at all costs. I should have known it would be a nightmare when I tried calling to reschedule--after not even joking, 20 calls, I just gave up and rescheduled online because that was easier. I arrive at the location and head inside where customer service is apparently only for the auto center. I press the touchscreen for assistance eight times. No one shows up. I walk around to find an employee--nothing. I go back, and of course, by then someone's finally there, but now there are four other people also waiting. When I finally speak to the guy at the desk, he's rude as hell. I seriously almost lost it right there. Then I get a notification saying my car is ready. I go back and wait another hour for someone to show up at the desk. I ask a mechanic if I can get my keys, and he just mutters, "He's coming, he's coming," then slams the door in my face. Absolutely the worst experience. I wouldn't wish this place on anyone. read more

Ordered four tires and instalation at Union city store ( 25 miles away )got confirmation for tires shipped and received ready for instal. My instalation appointment hot canceled a day before I did a second instalation appointment got canceled again with a day notice Store does not answer phone at all. I tried calling ten times during different times no answer. I had yo drive to store and people there could not locate four tires that Walmart sad they shipped and recieved. The operation is not up to par clearly not at the level one expects from Wall mart Very unprofessional operation after order intake the rest is a non functional system I do not trust or recommend the quality of work here After canceling the order i will ho back to Costco very reliable operation top to bottom Never again Wallmart auto care read more

A lot of these reviews highlight the negative experiences and often times people with positive experiences don't share their side. I came in on 7/9/25 to change two front tires which costed around $229. The employee at the front of the auto center filed me in and the process was done within 45 mins. When it's finished, remember to go inside Walmart and ask for an associate there to get your paperwork and then leave and show the mechanic your paper to receive your keys. Tires were changed well and the process was smooth. read more

If I can rate 0 stars I would I called before to ask if they can install my battery since I'm purchasing a battery with them they told me yes, I get here they said they cannot do it because they are behind. I asked to speak to a manager the manager wouldn't even come and talk to me. Very disappointed don't recommend coming here it's a waste of time!! read more

Tried an oil change with an older vehicle at the Walmart Auto Care Center in Union City, CA a few months ago, It was an excellent experience. Knowledgable employees who seemed to know what they were doing. Out of there in less than an hour without an appointment. Checked reviews and found that Walmart Auto Car employees are certified and could provide services equal to other businesses. Made an appointment to do an oil change on a 2020 Mazda. Big Mistake. There was no delay in starting work on the vehicle. I was advised that it could be done in 30 minutes and that I would receive a text message. 40 minutes later - no text message. Arrived at the service bay to see that the car was being driven out. I assumed it was finished. After 10 minutes of trying to talk to an employee, I was told that the job could not be finished because they needed approval to use an oil other than the standard Quaker State that I had ordered. They said they tried to contact me multipe times with both text and voice. I showed my phone to establish that that had not happened. It seemed that Quaker State oil wa not available in the specified SAE-20. Gave my approval to use any other full synthetic oil that they had available. 10 minutes later the car was back in the service bay. 40 minutes later, I was told that the job was complete and that I should go to the service desk in the store to pay. This is were the fun really begins. There was no employee at the service desk and 5 people were waiting to make purchase for pay for service. 30 minutes later there were 8 people waiting. Three Walmart employees passed by the Center but shrugged their shoulders and said they could not help. One did say they would get help, but none materialized. Customers were getting upset so I called the main Walmart store phone number. The operator said she would get someone to help. None showed up. 20 minutes later I called again and asked for the store manager. Ready for this: He only works in the morning. There are no assistant managers available. Tough it out. So I went to the front of the store and asked a secuity guard if there was somone in charge of the store. He pointed me toward a lady who seemed to be overwhelmed just keeping up with routine problems. I explained the situation and asked if I could pay at the register. The answer was NO! I was told to go back to the service desk and wait. An employee would be sent. Went back to the service center and indeed there was an employee trying to work the cash register. In fact two people were trying to figure it out. It seems this cash register is difficult to figure out. Finally got my turn. Could not use the bar code that I was told was necessary to complete the transaction so the employee had to shuffle through a stack of paper to find my name. At last, my car was liberated and I left much worse for the experience. I managed to do all that in three plus hours. One hour of which was waiting to pay my bill. It was frustating that Walmart was not interested in getting paid so they held my car as a hostage. It was also frustrating that none of the emplyees cared. It was the customers problem, not theirs. It was also frustrating to watch the employees in the service bays. They all staggered around like zombies waiting to complete their shifts. And a couple of them demonstrartd that they didn't know or care about what they were doing. It is clear that Walmart dosen't need, or want customers. So, "For Car Care Go Elsewhere." You will be less frustrated, will not have to experience a disinterested work force, have more time to play with your kids, and you won't have to pack a lunch. read more

I ordered 4 tires with service for installation. They called me an hour before my appointment telling me they only had 3 tires and that I needed to cancel my appointment and act as a walk-in. I walked in the same time as my appointment to a long line of customers waiting and the associates on lunch. Waited for another hour and still did not get helped. Just ended up canceling my order online. Do not come here it's a waste of time. read more

To be straightforward, just bad customer service and lack of knowledge on the technicians' part (yes, multiple). We simply needed a new car battery so my wife took it in. After 2 hours of waiting, multiple technicians rudely insisted it could be an issue with the starter (which we already knew wasn't an issue) and/or alternator and told her to call a tow truck as changing the battery will "do nothing" with no further explanation. After she asked them to change the battery anyway, it took them at least another hour to change the car battery. That's 3+ hours now. Sure enough, car started right up without any issues and when she got home, I took out a multimeter and tested the voltage accordingly. Of course, no indication at all of issues with the alternator. If you're looking for a place that takes at least 3 hours to change out a car battery while rudely getting false/lazy/speculative insights from the technicians, this is the place for you. read more

Great Work Guys..!! I Purchased 4 Brand New Tires With A Great Deal Online. Had Them Shipped To This Walmart Location Near Me. When I Arrived It Was So Easy. One Guy Was Inside Do What He Do Putting Tires Up From A Shipment While He Ask Me About my Appointment Never Stopped Working - Hard Worker - Calling For The Balvinder To Get My Paperwork In. Great Service Balvinder Paperwork So Easy. He Asked For The Last 4 digits From My Online Purchase. Boom I Then Get The Tire Hazard For The Additional Cause You Know Them Bay Area Pot Wholes With Pull U In.. Back To Them Tires... Lol.. Raymond And The Other Guy/ Hard Worker Hoped On The Car Had It Done In Less Then An Hour.. While The Manager Restock The Store.. They Really On Top Of It In The Auto Center.. PULLUP ITS GOOD..!! THANKS again Crew.. read more

Walmart Auto Care Center - Fresh Tires From Walmart.. Ya Dig - Tires Near Me - Union City, California

Got 4 tires installed here and am super happy with the result. Went in today with a cancelled appt. but they were able to fit me in immediately, shout out Avril and team. Don't let the negative comments dissuade you from coming, they're made by a bunch of know-it-all's who ask clueless questions and probably wouldn't last an hour working in an autoshop. read more

What's the point of having a phone number when no one answers the phone? I've tried to call on numerous occasions to setup an urgent tire replacement appointment on 6 separate occasions throughout different times of the day. Take your business somewhere else, they clearly are mismanaged and don't want your patronage. read more

DO NOT USE THIS BUSINESS. I have a severely damaged tire so I went online and ordered my tires. I also made an appointment with Walmart Auto Care in Union City to install the tires since that's where they were being shipped to. Two hours prior to my appointment I called to confirm and even added an oil change. After driving 45 minutes, I showed up 30 minutes early. When I showed up, I saw 3 men outside speaking. I asked if I was in the right place and one of the men said, we're not taking customers. I explained that I had an appointment and he rudely and unapologetically reiterated that they were certainly not honouring my service. As he was telling me this his friends actually laughed at me. I then asked for them to give me the tires. As I was waiting inside, I listened to that same man tell his friend that he needed to leave at 5 and also said "You know what I feel bad about? Absolutely f***ing nothing." Unreal. No apology, nothing. My tire was destroyed putting me in even further danger and they didn't even offer to pump it even though one of them said "it is that back one huh? That's bad" I put on the spare in the dark and drive back to SF hoping I didn't cause damage (long drive). Worst experience I've had in as long as I can remember. If you want to be sure service happens and you're not laughed at for being shocked they cancelled your appointment without notice and only after you show up, this is the place for you. This team should be ashamed. I get this is a hard time for everyone but have some human decency. read more

Thinking about saving money at this WalMart for auto service? Think again. Go somewhere else, even pay more, rather than experience the pain of the awful service here. I've been here for both oil changes and replacement tires and every time I leave pissed. This auto department has no good leader and it shows. The workers are disorganized and lazy. A good barometer for a poorly run auto shop is that crap is everywhere. Yep, plenty of that here: carts, batteries, garbage litters the lot area, and discarded merchandise clutters the waiting area. Employees are apathetic even hostile. My oil change took 3 1/2 hours for now good reason. Be smart and go somewhere else! read more

Walmart Auto Care Center - You will wait three hours for service - Tires Near Me - Union City, California

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Showed up shortly after opening and was told by Balvinder that they can't help me at all today because there's only one technician. So you're turning down all service or what? How is it acceptable to have one tech at a WALMART?! This is a chain not a mom and pop. read more

I had a horrible nightmare at Walmart automobile. I waited 720am-330pm just for tire to be fixed since there was a nail in it and replace windshield wipers. Walmart LOST my keys! Than we found out that the lady at cashier had the keys in her jacket!!!! Help me God. The supervisor covered the cost of new tire and wiper blades. Horrible Nightmare the lady who had keys in her jacket didn't say sorry ! holy is that customer service ? read more

Why they not call my boy when they couldn't change his oil due to his oil filter? I feel his pain came here 2 months ago for an oil change and it took 2 hours. I wasn't gonna leave a review but after seeing that guy lose his mind on Tiktok I decided to leave this review. read more

I have never had worse customer service experience in my life. The manager here does not know what it is. Nor does he care . I have never had a man puff up his chest to me and this was in front of security . read more

I wish I could give 0 stars. I came in here at 12:15 for a simple oil change. I asked how long the wait was and was told an hour so I decided to stay and shop in the store, an hour later I come out to check on car and it hasn't even moved from where I parked it so I went to the shopping center across the way to go eat and I return an hour later. This time, the car is sitting right next to the service station as if it was next so we ask about the time frame and they come out to pull the car in and say "it should be quick". Here we are still sitting here with my infant in the parking lot waiting another 40 minutes so far and I'm still WAITING as I type this review... I'm not sure what I'm more upset about, the fact they LIED about how long it was going to take or the fact that a simple oil change has taken almost 3 hours now, and there was not a single effort of communication to let me know they were 2 hours behind or that it was going to be longer than originally discussed. I'll update when I get my car back. UPDATE: I got my car back at 3:10 and asked to speak to a manager and this was totally not my type of thing to do because I'd hate to be a "Karen" but the manger was so helpful and understanding and explained to us that it's a new staff and he's been trying to hire more so I want to change my rating because this conversation was never defensive and was all about finding a common understanding between both parties. I am beyond pleased with the problem solving and customer support provided by the auto center manager. Thank you for taking our concerns seriously and helping us understand the quality of service we received. read more

THIS PLACE IS A JOKE!!!!! EVERY SINGLE PERSON IN THIS AUTO SHOP NEEDS TO BE FIRED ASAP!!! My boyfriend was looking for a "deal" on tires, now he wishes he spent the extra money on a reputable tire shop, so many regrets!!! We are moving across country and he scheduled an appointment & bought tires at this walmart. First we go there and without even looking at his car they send us to Pep Boys to get new lug-nuts when they have a HUGE sign that clearly says Lugnuts $10! Well we didnt have an appointment with pepboys so it took us 2.5 hours to wait, we get the lugnuts and head back to walmart where they are supposed to close at 8pm and THEY ARE ALREADY CLOSED!!!! We head back the next day where we drop the car off and stay in Walmart to shop, they said they would call when the car is ready, we walk out there and see the car in the parking lot.. THEY CLOSED THE SHOP HOURS EARLY AND STILL HAD HIS KEYS WHEN WE TRAVELED 45 MINUTES TO GET THERE!!! My boyfriend had to yell and scream at them to call the people who run the auto shop and when they finally got a hold of someone after 30 minutes.. THE LAZY PIECES OF **** WERE HIDING IN A BREAKROOM SOMEWHERE!!!!! If I could burn this place to the ground I would. And to top it all off they lost part of our rim!!! It doesnt get any lower than this place. PLEASE FIND A NEW JOB WALMART AUTO TEAM read more

Walmart Auto Care Center - Tires Near Me - Union City, California

Better service today! They actually had clearly written signs! In and out within 25 min. Management listened. Keep up the good work. read more

Walmart Auto Care Center - Clearly written signs for customers. - Tires Near Me - Union City, California

TERRIBLE SERVICE, Management was not doing anything. 2 cars ahead of me needed 2 tires each to repair and replaced, technician took him 3 hours. I decided to come back the next day. I dropped off my car at 10:30 am, I checked my car back at 2:30 pm my car did not even move. When I dropped off my car they were only 2 cars ahead of me. If you have time to waste, GO TO THIS PLACE.. read more

It was a horrible experience in this auto center. If I could I would have given it a negative star review. We changed the tires for maintenance . However, this center made a very poor job at doing so. They provided the wrong model which My husband had told them the correct model 3 times before the staff made the order. When My husband pick up the car, he found out that they completely forgot to add the tire caps on. After driving for a while, he found the tire had balance issues . Therefor, we didn't believe in the Union City Walmart Auto Center anymore, then we went to Walmart Auto Care Centers in Pleasanton. The staff found: 1)the tire's pressure was not up to standards. 2) The tire balance had problems. 3) The right rear wheel was not tightened well enough making it lopsided. Worst case scenario the wheel could have fallen off and caused serious injury. read more

Do NOT bring your car here unless you have time to waste. SLOW service maybe they want you to go shopping at Walmart while they take their time working on your car. Been here for 2 hours already and they still have not worked on my car yet. This is the slowest car oil change ever. If you have to go here, plan on staying for a few hours. I would not recommend this location to anyone. It's going on 3 hours. This is like going to the emergency room. I should have just left but they pulled our car in 30mn ago. Looks like they only have one person working here. I will never return here. First and last, I'm here because I drove the car 1000 miles past the service mileage and needed the oil change and refills after driving the car from Washington state.. check out at 8pm, litteraly 3 hours for a simple oil change PS .. I wished that I read all the reviews first before they worked on my car. *They never gave me my next oil change due sticker. I went in the next day to ask for it and they said they had none available at the moment because they are waiting for their order which they don't know when it's coming in. Are they trying to save money on these stickers? Unbelievable! read more

January 15, 2022, waiting in line for auto center open up. Waited till 8:10am , door was still close . Called the store, spoke with customer service department, she said no one is in to work at the department. This is bullshit. Canceled all my morning plan just to get oil change . This store always have staff issue . read more

They have totally lost me as a customer. There is NEVER enough time. This is the third time I've shown up at 5 and been told they can't take me because they close at 7. The fuck!? You have two other cars outside, I'm next in line, and you can't take me?? IIt doesn't take two hours to give two cars oil change. I'm done with this Walmart. No more oil changes or shopping for me. read more

I made an appointment at Walmart and they refused to take my car in because "it was too near to closing time" even though I arrived 15 minutes before my appointment time and 1:15 hours before closing. The auto care center associate then lied to the manager about me not having an appointment. I am giving them 2 stars as the manager was very accommodating after realizing the associate was lying and helped me return the tires I bought. read more

Poor service! I do not recommend. It was not possible to change the tires because there was no wheel wrench or tool to change the tires.

I've had two cars and I always took them to this location to be serviced. From my understanding, they always do a good job! I just come for oil changes. They're friendly and relatively fast! As long as it's not too busy. Even if there's a wait, it's convenient to go shop in Walmart while you wait ! Thank you guys for fast and affordable services! read more

worst service ever!!! tthe guy that helped was an asshole....i was there at 7:30 am waiting...then when he finally acknowledges me he has the gall to give me attitude... i just needed an oil change!!!!!! an hour an half later i walk out to check on my car and they still havent touched my car!!!! really!!!! read more

The reps behind the counter were nice but waiting 3 hours to get tires installed is subpar by any measurement. They should implement an appointment system so people can, at least, plan accordingly. read more

Good pricing for Synthetic oil change. There is a big line no matter how early you go. You can get the regular shopping done while there. Staff were courteous. read more

This place is Hurting! Store Manager n the Management team needs to be RESPONSIBLE for the services here..ACCOUNTABILITY needs to be Enforced I BLAME THE MANAGEMENT. Robert the Auto Care Manager nice dude.. they can't be filling in the spot up and they are clueless about working with cars..I am surprise this place hasn't SHUT DOWN LMAO read more

I don't know why people are here complaining about slow service... IT'S FIRST COME FIRST SERVED. I had to wait over 2 hours too but that's to be expected since they don't take appointments. I got a really good price for my new tires and all of the associates were friendly and helpful. read more

Great place have tire replace and battery. I don't care much about their services as long as they can give me reasonable pricing so that my car is back on the road. read more

Got here at 645a as the second person in line and still waiting to pull my car in...its 831a and the car in front of me still isnt finished. The funny part is I wait all the time lol!!! THE EARLY BIRD DOES NOT GET THE WORM HERE. You are at the mercy of how staffed up they are and/ or the sense of urgency in which they want to give at the time. It has now been 2 hours and Im still watching the same car being worked on (car#1). read more

Let me start by saying the cuatomer service started off exellent. I dropped my 94 inifiniti off at the union city location to have four new tires put on. I was told it would take a cpuple of hours so I dropped my car off during my lunch break and headed back to work. About three hours later called to check on my car, it wasnt ready but it was being worked on. No biggie, i was working anyways. Around 530 pm i headed back to walmart, paid for the service and headed to the mechanic to pick up my keys. As i approached Daniel he infromed me that my car had a major oil leak. Well, imagine my suprise since i just had this car smogg twp days before and it passed. When i infromed them that nothing was leaking when brought the car and i expect some sort of explanation and for it to be fixed ; Daniel insisted that i was already leaking oil and thats that. I asked to speak to the manager. Who would have thought Donald, the manager, would laugh in my face and tell me it was already leaking, if i wanted a manager i would have to go inside walmart and find one. Well i went to the desk reserved for keys and repairs to ask the young man for a manager. He told me to head toward the registers. One lady helped me at the money center. I spoke to jenny next. After explaining that i never had an oil leak before. Jenny infromed me shes just a suporvisor and needed to get the assistant store manager. Out came Menka after a couple of phone calls and a five minute wait. I explained my story, menka said it was my fault but she needed to talk to her mechanics. We walked back to the tire and lub section to talk to Donald, who once more, laughed and insisted my car came into the shop with an oil leak. After we went back and forth for a while menka decided to see if we can review the cameras. Donald ask why we needed to do that, minka replied that they need to see if walmart was at fault. I followed menka to the security office where we met tone and angel (i actually never seen angel). Angel supposedly rewinded the cameras while tone, menka and myself walked back to the tire and lube to check out the leak. This time Donald presented us with a tire, which had a slick liquid on it. He said look this is the oil. At this point its dark outside and i my 15 minute break has turned into an 45 min investigation. Tone asked which car it was, we were then joined my jenny. She was a spectator. Tone asked me to reverse the car so he could inspect the fluid. After his inspection, he claimed it was power steering fluid. He told daniel, donald , menka, jenny and myself that thats what it was and that we will check the cameras with angel to see if my car was leaking before they pulled it into the shop. Menka made it clear that they have cameras everywhere. We took the treck back to the security office only to find out there isnt any footage of me pulling in, just the mechanic in the stall. Of course im not allowed to see any of this. Menka comes back out and says we determined that this is a power steering leak and i can help u fill out an insident report and someone will contact you. We walked to the back to the online pick up and restroom area. Menka had me wait while she came back with some forms. Rick passed me and asked if i needed help but i was already being assisted. Menka returned with a insident report and a folder that i wasnt allowed to look at. When i asked if i could have copies she said "only the form i was filling out. I wrote on the front and back, signed and had menka sign, she left to make me a copy. I returned to work, my 15 min break turned into an hour and a half...... After work i started my car, i drove to sallys to pick up some supplies. I thought wow, these new tires feel great. After sallys i headed to KFC, my last stop before my hair appointment. Well it was just my luck that the drive thru person didn't answer so i parked and went inside, ordered my food, and jumped back in the car. As im pulling out the KFC parking lot i have no break pressure, i was almost hit by on coming traffic since i couldnt stop immediately. My car is a stardard so, u know the car stalled out. Lucky my hair lady was just around the corner. I called walmart back and requested to speak to menka she was gone. I got Rick instead. Rick infromed me she was gone and that he was the guy that passed me at the pick-up areas. He listened as best as he could but told me that he would text menka and leave a note in my file about the break fluid and the fact that i was almost in an accident. After i hung up with him my hair lady cousin gave me a ride to pick up break fluid. Now i have to go to walmart tomorrow and once more try to get them to fix their mistake. read more

Just got my new tires installed. Ray did very good job and followed procedure precisely. Meanwhile, listen to my request and answered my questions honestly. read more