We have been using Home Guard quarterly service for several years and they have been great. Recently we had a termite "emergency" during a kitchen remodel and they went above and beyond to come out on short notice to figure out s treatment plan and then came back that night to treat(all in less than 24 hours)- shout out to Marc, Dave, and Eric! All the technicians are friendly, courteous, and helpful. I highly recommend Home Guard! read more

Update: Homeguard has taken care of my roach problem. We have not seen any since their last maintenance! We appreciate their effort going above and beyond to make a customer happy. read more

I tried to switch to them from my previous pest control company because they cost less but after i made my appointment, took off work and sat around for 5 hours no one showed up for my initial service. I called when the technician never showed up and the receptionist told me they would find out what the delay was and call me right back. She verified he was late and I DID have an appointment. She double checked she had the correct phone number for me. No one bothered to call me back. So not only did I sit around waiting for a technician that never showed up (for a NEW client first call nonetheless!) They didnt call me back after i tracked them down. I dont care how much cheaper a service is if they dont show up. Also, on a side note when our neighborhood moved in we had a new construction street and everyone moved in around the same time. The had salespeople canvassing our street and I did not sign up when they came door to door because they used unethical sales techniques by inferring they were sent by the builder (not true) and that our neighbors (who they asked for each others names and probably grabbed public records from the deeds) were using them. When in fact they were name dropping to infer they were supplying service and that our neighbors recommended them and this was not the case. They told my neighbor that I sent them to them! I didnt trust them then and I certainly do NOT recommend them now after trying to give them a shot. And to wrap this all up in a complete non-recommendation when I called them back today to let them know they never showed up and also didnt call me back they gave zero argument to try to keep me. I was rushed off the phone. As a business owner I would NEVER let an unhappy customer off the phone like that without trying to make it right. Particularly in the days of social media for fear of exactly the kind of poor review that you see here. I just resigned with my old pest control company. It cost me some more money but they show up and take me seriously. read more

I had Benny come out today to do an inspection for bed bugs. He was extremely kind, knowledgable, and patient. He answered all of my questions and was willing to hear what I had to say/see what I had to show him. He gave me such peace of mind. I wished I could do more to show him thanks. Thank you Benny, I will always keep your card handy! read more

They tried to help, but whatever they've done doesn't work. I had them come every month, still see ants and other insects in the house. The technician is very nice, but I'm very upset about their effectiveness of services. read more

We've seen less critters inside and outside our home. The routine service definitely makes a difference! Thank you Marc!

Have been using these guys for several years. The actual technicians seem to be knowledgeable and do a good job. Unfortunately you are at the mercy of the inept office staff to get them to your house. There has been more than one instance where the office staff has not communicated correctly with the technician resulting in missed appointments or my not being notified correctly so i could bring the dogs in so the technician could do their job. When trying to solve the problem the office staff do not listen and just keep repeating the same thing over and over again as a solution to the problem. IF they get new office staff my rating would be much higher! read more

Home guard pest control is an exceptional company to use. They are very responsive and professional. The guy that we have, Marc was very punctual, professional, and accommodating to all of our request. He explained in detail what he was doing and represents home guard very well. Thank you so much Marc. read more

I've increased my rating from 1 to 3 stars due to the quick response from management (the comments below) - I will further update my posting after a hopeful resolution to my problem. ----- Be careful with these guys - the sales girl told me they could match the price another company was charging me, so I switched - the girl was friendly and I figured I'd give her the sales commission. Now, after the first spraying, I still don't have a copy of the contract, but they have called me asking where my payment is, AND tell me that they WON'T HONOR OUR AGREED ON PRICE. read more

Called Home guard to start pest control measures for our ant problem. Blade arrived on time, thoughly described the treatment process and worked with us as he found pest issues. We are very satisfied with our decision to use this company. read more

Zero complaints about the pest control service, however I did have a problem with cancellation - maybe my fault since I didn't get a "confirmation number" or anything. Long story short, Home Guard Pest Control took care of the misunderstanding (asked me what would make me happy) and I have no more complaints about this company. Just make sure you get a confirmation when cancelling service, guess this goes with any company out there. :P read more

Don't waste money here. Subscribed for one year, still ants and bugs showing up. One bathroom full of bug dead body. Call the company but response very slow. read more

My husband and I have had Home Guard for 5 years. I love it! I think the price is great, when I call for them to spray for bugs they come out within 1-3 days. I've only had to wait 3 days one time, and I believe that was because it was over the weekend. I have never had problem, and was actually sad when I had to cancel their service because we are moving out of state. read more

We have had Home Guard as our exterminator for two years now. Eric is by far the best rep at the company. He is always helpful and knowledgeable. read more

I would like to update my review, mostly because I made assumptions about a business as a whole rather than blaming the single person who was at fault. I have since spoken with Riley, who reached out to me as a disgruntled customer. He listened to my concerns and understood my disposition. He admitted fault on his end and promised I would receive the reimbursement I I was promised in the first place, but that wasn't all. He went above and beyond what he needed to do to make things fair. He genuinely cared about my satisfaction as a customer and followed up to make good on his promises. As much as there are still some communication problems that need some work, at the end of the day this company cares about their customer and their product. Just make sure you read the fine print and follow up with your payments! read more

Great customer service! Can always depend on Marc to come and take care of my frequent ant problem on short notice!

Blade was super informative and helpful during the visit. He provided us with excellent customer service and went above and beyond to explain what we were dealing with and what to potentially expect in the coming days. "We do Creepy" is an excellent service that definitely provided more than we expected when we initially signed up. read more

Great work all the critters are gone and the worker service was superb so I'm saying great work home guard I'm a satisfied customer.

I called them to help me with my crazy ant problem & to reduce the amount of spiders too. They had the best deal around & good reviews. I'm glad I went with them. The ants finally went away & I hv yet to see any return!! Marc has serviced the inspection the last couple of times & he has been nothing but courteous, professional & very friendly. I appreciate his great customer service & his can do attitude as well. Great service for a great price read more

I used to have major ant problems every summer but ever since I've been with Home Guard, no ants have found their way into my house. When I had mice problems, Home Guard very quickly made a trip to my house and took care of everything within minutes. They are reliable, effective, and worth every penny. read more

Have been using these guys for almost 2 years and can attest that they are superb in dealing with all pests. Following the heat wave and fires, I was invaded by ants. Even though they were booked, John came out quickly to address my problem. Exceptional service from him and Home Guard! read more

The company is so much better than others I have used. They go over and above to find all the creepy crawlers, and the services is priced just right. They come out at a moments notice for no extra charge. I would not use anyone else. read more

Absolutely love home guard pest control !!! Our technician Jef Faulkner was a very nice guy, and has great customer service! I recommend this guy to everyone! He did a great job on my house! read more

My husband and I have always been hesitant to sign up for any kind of service and generally prefer to 'do it ourselves'. However, these pesky ants have finally gotten to us. They have been showing up daily in my clean kitchen. We called Home Guard. Service was quick, professional, honest, and friendly. They treated for the ants (and found a nest my husband failed to find...) We haven't had a problem since. Even when we could 'do it ourselves', we will be happy to continue with the services of Home Guard in the future. read more

I've had their service before and loved their service guys on site but to coordinate service dates with the office was always fustrating. The office seemed to not schedule me the days I wanted. I cancelled the service. Gave them another chance and was assured that management changed and now they have a great operation. Scheduled twice at two different times and both times no shows with no call. No more chances with me. read more

I am very happy with Home Guard and our Technician, John Faulkner. He is very courteous, friendly and professional. He comes out once every two months to spray since we live in an area where ants and spiders are a big problem. The office staff is also professional and friendly and eager to help. I had called around in the past for quotes and Home Guard was among the best priced. I would recommend Home Guard and John highly. read more

Francisco & Jesse are fantastic!! I have no more ants & was infested. They are thorough & peofessional. Best pest control service I have ever used! read more

Ruben is the best! He is #1 at his job. We had a huge issue with Ants. He came out was able to provide us with information and answered all of my questions. Thanks for your hard work Ruben! Merry Christmas. read more

I called as we had ants coming in after all the rain. In the bathroom, the kitchen, most living areas. Gary at Home guard pest control was very friendly and gave a great service. They came out the next day to deal with my ant problem and will happily return free of charge if I have any issues within the period. I highly recommend them. read more

Our technician Marc was very responsive to our request for service in between our regularly scheduled time because of an ant problem. He was punctual and polite and got the job done. It's great to have a friendly and knowledgable technician since we've only been in California for a short time. read more

Great and immediate assistance. We cancelled our Terminix account to try out a local business (and save some money) and are already very happy with the service. I only give four stars b/c I'm waiting to see the results (but am pretty sure all will be well!). Glad to see that they go above and beyond just spraying by wiping screens and all cobwebs on furniture, etc. Excited to have made the switch! Doug KaDell was our service provider and he was very thorough and friendly. Ashly was our salesperson and was very accommodating and understanding. So far, so good!!! read more

After buying a new home I saw these guys in the neighborhood and asked them for an estimate. They came right over and gave a complete briefing on what they offer and how they would protect my home from pests especially ants. Francisco is awesome. He lets me know what and where it is needed on a quarterly basis. I have not had a problem since these guys have been servicing my home. I cannot say enough good about them. read more

gave a good sales pitch,mediocre service,as in plenty of ants after repeat visits and then they stopped coming at all!! I had to call to find out why. All my bills were paid,one bill in a whole year was late but paid promptly upon request and that was enough reason to just never show up again. Without letting me know!!! i guess my business was not important so now i go somewhere else....... really good way to run a business....... read more

I called because we have a lot of spiders in our backyard and we are unable to enjoy sitting on our back yard patio because of the amount of spiders. My husband is constantly killing them and we are hoping the service will get rid of them long-term. Fast service: Called based off a referral from a friend, got an appointment the same day. Very friendly receptionist and accommodating. Friendly serviceman: The gentleman, Gary, that serviced our home was professional, friendly and thorough with explaining his service and areas we need to improve in order to help keep bugs away. He said it was his first day and it seemed like he knew what he was doing and well educated on bugs. Pricing: got a price break because I was willing to be flexible in booking a service call concurrently with another service call In the area. They require that you sign up for a one year contract, by getting your yard sprayed once a quarter. You can pay by check or credit card. Service: They do your initial spray, then 30 days after that, and then once a quarter for the remainder of the year. Feels good to know it's taken care of for a year. Over all bug review: it's only 3 days so I will update later to truly review the value of the service and if they really get rid of spiders and bugs. So far, so Good! read more

Stan is intimately involved in the customer service aspect of this company, and has done a great job at answering questions and ensuring we receive the best possible service. read more

I sold my home a few months ago and forgot to get a termite inspection. I called Homeguard Pest Control and explained the situation and how I urgently needed their help. They came through for me big time and had the inspection completed and report sent to me very quickly. I highly recommend Homeguard Pest Control. read more

I had an ant problem over the summer and Home Guard was recommended to me by a friend. I was very pleased with their prompt and friendly service and I will continue to pass on the good word about them. read more

These guys after multiple years continue to impress. Service tech Erik patient in explaining efforts and very knowledgeable of plants to help us address some challenges. Worth the quarterly payment to ensure ant free existence here. read more

We signed up for quarterly visits fall of last year when Tyler came to our neighborhood. New home owners and never had service before. Wasn't exactly sure of what to expect but, I'm pleased that we did. If it weren't for Tyler we wouldn't have this great service. Our technician is Doug. He is wonderful. Always friendly, calls when he's on his way with an ETA, takes the time to explain what he's doing and the products he's using. We recently installed new landscaping and we noticed some ants. I called even tho our last treatment was less than three weeks prior.. Doug came out and took care of us right away. All of the staff have been courteous and aim to take take of you. If you have an issue before your next service they'll come out free of charge. One of many reasons why we're happy with our service. Thanks to Home Guard and to Doug!!! read more

Today Stan from Home Guard Pest Control serviced my house. This was the second application this company performed at the house. Prior to signing up with this company, I had a noticeable bug problem in my front and backyard. I had a lot of rollie poles, crickets, and some ants. After the first application this company did last month, I saw a huge reduction in live bugs around the house and an increase of dead bugs :). My first application was completed while I wasn't home so I had them come out for the second application during a time I was at home. Stan arrived today on time and was very friendly. I probably annoyed him with all my questions and watching him throughout the entire service. He didn't seem to mind and was informative on his job. I would highly recommend this company if you have a bug problem around your house. read more