I would've given 5 stars but it is freezing it so cold it's uncomfortable to sit and eat no wonder the place is empty. read more

Wendy's - Good food ! - Fast Food Near Me - Alhambra, California

The food is fine but Wendy's is so expensive now. Ambiance is better since it's been remodeled. But the service is not good. No bueno. 服务不好. Dịch vụ không tốt. Me and my father-in-law have been coming here for years and all of a sudden after the remodel, they now have an attitude. We were ordering our 2 for 3 sausage biscuit and something was lost in communication because the gentleman started to become extremely irritated. He started explaining to us that we needed to say this order word for word in order to be processed. I'm sure it was just a moment in time and he was frustrated with something else. We just caught the short end of that convo. We really liked this spot. Excited about the remodel but now we will not be returning based on that interaction. We've stuck with Wendy's even after the company took away the 4 for 4!! Overall. We will spend our money elsewhere. read more

THE RUDEST WORKERS EVER. Whoever was at the drive thru speaker was chill.. The person who gave me my food was THE absolute worst worker I've ever encountered I pulled up, she didn't say a word to me. She put her hand out for money and that was it. I said hello. Thank you. No a peep. After I gave her money, she handed me my food but didn't even look at me as she was talking to her coworker. RUDE?! Thank god their food is good. Workers suck. One of THE worst experiences at a fast food ever... I get it, it's a fast food place but Wendy's needs to train their workers if they want to continue serving their customers. Only gave it 2 stars because I like the food. If not for the food, I'd give it 1/2 a star read more

I really like the seasonal flavors of the Frosty's dessert. My favorite is the chocolate, but the latest ad drew me in to try a new item on the menu. The current promotion is a collaboration with a popular TV movie series: Meal of Misfortune, which includes Rest- in-Piece (ten) Chicken Nuggets with Dread Mystery Dipping Sauce, Cursed Crispy Fries, and the Raven Blood Frosty (Black Cherry Swirl in Vanilla ice cream). Another promotion they are having is the Fuego Meal with hot Takis chips. It's a twist of the Chicken Sandwich with Cheddar Cheese sauce, Crushed Takis Fuego Chips, and Hot & Crispy Fries tossed in Chili Lime seasoning. Wendy's keeps me interested to try new and trendy items on their menu. The prices are competitive, the restaurant is clean and the employees are friendly. Dine in, grab a meal to-go through the Drive-thru service, or order on their App for pickup, delivery and reward points. Sincerely, Rosemary read more

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Wow I am so impressed with the jr bacon cheeseburger today. Lettuce tomato cold Bacon crispy Cheese melty A 5 star burger made in less than a minute. Staff has always been professional and ambiance always calm and clean. Great job read more

Wendy's - Jr Jr. Bacon Cheeseburger - Fast Food Near Me - Alhambra, California

It's been a while since I've been to Wendy's, but it's always been one of my favorite fast-food burger chains. I wish there were more locations! I saw they had Halloween-themed kids' toys, but they were not available yet. My son was happy with the Mr. Potato Head toy he received. He ate his burger much faster than he eats McDonald's, so I think the whole family agrees that Wendy's has a better burger. We also got the Wednesday special with 10 chicken nuggets, fries, and a sundae. The mystery sauce with the nuggets was really good. The dining room was like a 90s time capsule with the carpet and wooden booths. It was nice to step back in time, even though I didn't get younger! Oh well! read more

This place had a nice old timey feel to it with the interior decorations. The staff was very friendly and fast with the service. My Addams family meal was juicy and flavorful, was excited to try it in honor of the second season coming out on Netflix. Definitely a good option when you need a quick meal for a reasonable price. read more

Wendy's - wednesday addams drink - Fast Food Near Me - Alhambra, California

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We went through the drive thru and the person working the "window" did not sound happy or didn't like her job. There was a very long pause before someone responded to our "hello?" The food was piping hot so that was a plus, but we were shocked at how defeated the lady was over the intercom and at the window. read more

I had a very disappointing experience at this Wendy's, mainly because of an employee named Norrine working the front counter. I came in for an Uber Eats pickup order and at the time, I was literally the only customer inside the restaurant. It was not busy at all. From the moment I approached the counter, Norrine already had an attitude. I tried showing her my pickup order on my phone, and she ignored me the first time. When I showed it again, she responded with a dismissive and annoyed tone as if I was bothering her just for doing my pickup. I decided to let it go and waited quietly for my order. Shortly after, an elderly woman came in for an Uber Eats pickup as well, and she experienced the exact same treatment. She stood directly in front of Norrine and was ignored too. While packing our orders, Norrine kept stopping to touch the side of her headphones and have side conversations with people in the back, laughing and acting completely uninterested in helping the customers standing right in front of her. Since there was nobody else in the lobby, there was no reason for such poor service and lack of attention. When the orders were finally ready, the elderly woman tried to pick up her bag but was understandably confused about which order was hers. She politely asked Norrine for clarification, and instead of verbally helping her, Norrine just vaguely gestured toward the bags without saying anything. The woman asked again because she still didn't understand, and Norrine repeated the same gesture and even scoffed slightly, as if the customer should somehow already know. At that point I stepped in to grab my own order and told Norrine that she was coming off as rude. Her response was, "Me? Oh thank you," while smiling sarcastically with absolutely no accountability or remorse for how she treated both of us. What made the situation even worse was that two coworkers were standing behind her during this interaction. One may have been a manager, but nobody corrected her behavior or addressed the situation at all. I even asked if this type of behavior is tolerated there, and all of them stayed silent. Norrine has no business working customer service with that attitude, especially at the front counter where basic communication and respect are expected. And if management is aware of this behavior and allows it, that reflects poorly on the entire store. read more

The food is fresh and delicious.. I love the chicken strip. Soo delicious The service is good. The ambiance was inviting and clean. Everyone seems so happy. And when we get our order what a delight!! I won't be going anywhere else to get the chicken and fries and the drinks . Yum yum yum Wendy's read more

Went through the drive through on 12/5 for dinner. Not sure why the reviews are low, it seems okay for me when I order through the drive through. I ordered a chicken sandwich, Bacon Double stack, and a large fries. Service was quick even though I was the only one in line. Food is pretty much what you expect for a fast food chain like Wendy's. Just average for me, but if you want something quick, then it hits the spot. Their fries are great though! I don't have any complaints. I have not experienced any rudeness or any attitude with their workers. Perhaps this occurs mostly when you dine in, but drive through has been fine. read more

So pricey. 2 fast food meals for $20 bucks. But their burgers are heftier than micky d's. Even the junior. Feels like a real meal. The fries are thick and crispy. Nicely salted. Best part, filled to the brim. read more

Wendy's - Fast Food Near Me - Alhambra, California

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Asked for strawberry lemonade gave us regular lemonade when asked for exchanged she had to say I heard regular lemonade but okay even tho we clearly asked for strawberry when they gave it back put extra extra ice had us wait 20 minute for food when said only 2 minutes read more

Th e place smells horrible Old carpet The customer service is bad Bad faces not good service The restroom smelled horrible My meal came with no sauces Food is good tho read more

We love this burger king and always do mobile orders. The food is always fresh and the fries are hot. Can't complain. It's our favorite location. read more

God bless you guys for giving good customerservice. Alway given the right order. It's always warm and fresh.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask. All customers are not expected to wear a mask. It's optional now. Some of the staff also wears gloves. There are some hand sanitizers available for customers to use. This place is available for take outs and has some indoor seating available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing my food from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They currently don't have happy hour. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. This lot is never full or busy, so take your pick in parking spots. Food: I ordered pretzel bacon pub cheeseburger. I removed 3 stars because it was a terrible burger. Wendy's set out to create a fast-food version of a fancy burger, and this attempt tastes like a poor imitation. There's a lot going on with this burger, and sadly, none of it is good. The beer cheese sauce tastes like straight hand sanitizer, the Muenster cheese was meh, and the "crispy" fried onions were not crispy at all. The pretzel bun is this burger's only redeeming quality. Staff: The staff here are very kind, funny, friendly, and efficient. They accept both cash and credit cards. There is no credit card minimum. read more

Wendy's - Pretzel Bacon Pub Cheeseburger - Fast Food Near Me - Alhambra, California

Salads got smaller at this location while price stayed the same. Wasn't really happy with that out come. read more

Wendy's - Just a heads up the Cesar Salads have gotten smaller at this location while price has stayed the same. Don't come here - Fast Food Near Me - Alhambra, California

Been coming to this location since I was a kid, can still remember the green house windows and the comment box we used to write the funniest suggestions. I grew up eating here, for 20-30 years now I can't remember the exact years. Not once have I left here feeling not 100% satisfied and content with the food. In my opinion Wendy's, In and Out, Carl's Jr., and Jack in the box are the only restaurants in the fast food category that make burgers worth the money and my loyalty. Over the years mistakes may have been made in my order but instead of watching a location going downhill this location just keeps getting better. The managers here always take care of me and it matters quite a bit as they earn my loyalty. Food - Always EXCELLENT! Food here is always hot and their chili is super good. My wife and I are huge fans of the salads something only Wendy's can get right and all other chains just feel like they have it on their menus just to say they have a salad. Dave double is my goto burger and anytime they have Pretzel buns I go nuts for it. Their pretzel buns take their sandwiches to a whole new level rivaling sit down restaurant burgers. Staff - One is the biggest reasons I've been loyal to this location forever. Everyone here always takes care of you. They are also super fast in comparison to other locations. The managers Anthony and Nathan make you feel like a VIP and wholeheartedly go the whole nine yards to right problems and treat you like a value customer something after the pandemic you rarely see anymore. Parking - shared lot with an arcade of shops and eateries along with a supermarket. More than enough Ambiance - Lively, clean, energetic During lunch hours I highly recommend this location! read more

Worked out to be a great place for me to grab a quick lunch before a business appointment. Easy parking, close to the freeway and clean dining room and bathrooms. I like that they still have baked potatoes and that you can substitute them for fries with the meal order. Slightly healthier and a nice change from the usual burger place sides. They have one of those 100 in 1 drink machines. Again, nice to have the choice. Burger and baked potato were both cooked properly and tasted great. Only ketchup is available in the dining area, all other items must be requested from the counter. Would eat here again if in the area. Enjoy! read more

Wendy's - Dining area. - Fast Food Near Me - Alhambra, California

They usually have bomb food never disappoints to me. The service can improve a little better. Only once they messed up my order I asked for the 6 saucy nugs and only got 4 once I left I realized. Bummer..it's not a huge difference but I still paid for it. Anyways, the food is what keeps me coming back lol and yes I for some reason addicted to the saucy nugs. Garlic Parmesan & spicy were bomb and the spicy ghost pepper definitely read more

Wendy's - Fast Food Near Me - Alhambra, California

Fast food work is tough, I get it. But the late night workers here, at least the ones working the drive-thru, are some of the most miserable people I've ever seen working fast food. I literally got asked "What do you want?" with an attitude when I pulled up at this drive-thru. I also experienced an employee cussing and getting frustrated while packing orders at the drive-thru window. Even the most basic form of customer service doesn't exist here sometimes and these workers make it clear to you that they hate their job. If I'm treating you with respect by saying "please" and "thank you", that should be returned as a service employee. read more

Ordered two egg sausage McMuffin and they forgot the egg in both sandwiches lol how do they get paid $20 an hour when they can't even make the food right?! read more

Wendy's - Ordered two egg sausage McMuffin and they forgot the egg in both sandwiches lol how do they get $20 an hour? - Fast Food Near Me - Alhambra, California

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Just got back home from ordering from drive thru and realized they forgot to give me my chicken wrap. Tried calling to receive a refund but no one answered. read more

Wendy's - Receipt of order. - Fast Food Near Me - Alhambra, California

I always love eating at Wendy's. Do you know what you're gonna get? It was gonna be delicious. What made this visit? Go incredibly well, was the hospitality provided by the receptionist named Gaby. Super sweet and attentive. Would come back here again just for the service alone. But, I'll prob still order something though lol read more

I came to stuff my face with cheap food before playing basketball. This place always hits the spot. Although, I was surprised that the biggie bag is no longer 5$. I got the biggie bag and the 5$ 10 piece spicy nuggets combo. Oh and yes I ate all of my food! read more

Wendy's - Biggie bag and 10 piece nugget combo - Fast Food Near Me - Alhambra, California

The food is ok. The service was the worst. Haven't been here in awhile. Went to the drive thru and there was a new menu. Lady comes on and I told her to give me some time to look at the menu. A few seconds went by and she say are you ready and I said no. What's the rush. Your getting paid 20 dollar a hour. I finally order my item and went to the window. She told me the amount and I said "Ok, give me a minute to get the money. Then she says " Get you money ready when you get to the window." WTF, I was pissed. I just drove up to the window and she tells me to get money ready when I get to the window. I pay cash not credit card. It takes time to get change from my wallet and the ash tray for change. There is only 1 car behind me and the parking lot was not even full. With her attitude I hope she is not there no more. Bad customer service. I think that's why I stopped going there. read more

Absolute terrible customer service. The worst I've ever seen at fast food restaurants. The cashier, her name was Norrine or something, was so freaking rude like we're just trying to order like why are you giving us attitude and why are you making faces at us. Such poor patience and not friendly at all. So so so disappointed. This place was just terrible overrall. Never coming back! read more

Always come here for a quick bite to eat and the food is always a no issue. But even they're busy that doesn't mean you always give us customers such poor service. Like this shift leader who is a female that wears glasses who always looks like she doesn't have the patience to work. And people who orders ice cream they always forget and don't give us a spoon and makes us always asking them for one and they continue to look like we're bothering them? And also make us look like we're begging for free food. And these shift leaders are worst than a regular employee who are way more better service than them. We don't expect for you guys to smile, just give us a normal service that's all. read more

Went there for a carryout meal and wow...waited for 30 mins for our food. This is supposedly a fast-food place but having to wait for half an hour for the food doesn't seem right. Service needs to be improved!!! read more

Purchased a medium size combo meal and they LITERALLY filled that massive cup with ice all the way to the top. I think I got five sips of that drink. Will never come to this location again!!!! Fucking disgusting for ripping customers off like that. Drinks are the cheapest thing why would you do such a thing?!!! read more

I thought I was really cool they had carpet on the floor. Got a chocolate frosty. Line took a while due despite only two people... probably there was a long drive thru at the time read more

Wendy's - a person holding a cup of coffee - Fast Food Near Me - Alhambra, California

Been to this location several time, today I encountered a person with a serious attitude in the drive-through.. she needs some serious training. read more

Ordered the Garlic parmesan nuggets, not what we expected & not as advertised! There was a spec of sauce & it was dry! We expected it to be like it was advertised, with sauce dripping on the! What a disappointment! They did provide the Blue Cheese dipping sauce, not the same! 1st & last time trying the new nuggets! read more

EVERYTHIN,Here is amazing, customer service food and it's so nice here,They are very nice too children

I worked here when it first opened in the early 80's . It was a fun job . The restaurant was always clean and well stocked. I visited this one just a couple days ago. Because I was in town. I thought that it would still be a nice Clean and friendly place to eat with an old neighborhood friend. We were both very disappointed. All the tables were dirty. The ketchup dispenser was broken , there was no ice in the ice machine. The bathroom was dirty . Where are the dinning room hostess ? It got tiring to have to keep going back up to the counter to ask for things. And not have the freedom to fill our own cups with ice. Hey if you need a job and can clean this place up on a regular basis. I think they will hire you ! They desperately need more employees read more

Delicious fresh food... always clean and professional... I've always had a great experience and left very satisfied nice job everyone

Stopped in for a quick cheap lunch of chicken nuggets. They were pretty quick on the drive-thru taking the order and I repeated twice Ghost Pepper Ranch as the sauce. The person taking the order didn't ask me if I wanted any sauce or ketchup so I offered by telling them ghost pepper ranch and ketchup. I also ordered a Diet Coke and when they repeated back the order they said "and a coke" so I had to repeat again Diet Coke. Once at the pickup window they did the typical thing where they ask you for your payment which in my case was a debit card. I handed it over and then out came the food and the very last thing is that they hand back your method of payment. The problem I have with this is that the card is the first thing they take from you and the last thing they give you back with your receipt. Most other fast food places in my experience will take your payment run it and give you back the card and then they hand you the food and you drive away. The problem with the way that this Wendy's does it is that when you're in the Drive-Thru and they handed your food if they don't give you the card back at the same time you can easily forget and drive off leaving your debit card there. I know this for a fact because I had a friend who went through that very same Wendy's and left her card and didn't realize it until later on in the day. My suggestion would be that they give you back the card before they hand you the food. I'm sure that there are many instances where people drive off and leave their card there. Now on to the food. I know that the chicken nuggets there are not some of the best quality that you could buy places. But it's quick and it's cheap. But today for some reason the nuggets were especially dry, and just seemed overall like they were old. The other thing was when I reached in my bag I had Ranch. Not ghost pepper ranch that I asked for twice. Seems like a small thing but I particularly don't care for their regular Ranch but whatever. I wanted a cheap meal that was quick and I got it. read more

I was completely ignored multiple times in the dining room. Even after eye contact. They prioritize the drive thru. At least letting us know that they will be with us shortly would be nice. The drive thru was not busy either. I love Wendy's , but I think I'll stick to the usual location in Burbank. Too bad I never got to taste the food here but I did get a taste of their customer service read more

If you're hungry, and you want food. As soon as you can do not come here. They do not acknowledge you. They do not even look at you. Not even tell you give me a minute I will help you out. They are horrible customer service. To order your food. But you're better off. Going into the drive-through and hope for the best. Now I know why it's 2.5. Stars needs -5 stars read more