I've used this pharmacy a couple of times. They have really great customer service every time. The gentleman I've talked to on the phone is always so polite! I believe his name is Sam. I had to call in a few days ago because my ferret was prescribed an antibiotic. I asked for it to be compounded more than what it is normally because my ferret was very weak and fought her medicine like crazy. They were happy to accommodate me. During that same call, the gentleman helping me overheard my conversation with my boyfriend about leaving a tip (we were scrambling to find cash), and he interjected and explained to me that we didn't need to tip, and that they truly wanted to earn our business. I really appreciated that because all of the visits to the vet to treat my ferret's cancer had totally sucked us dry financially and so that meant the world to me! Unfortunately, as I was talking to him, my vet called with blood work results. I finished the order and called the vet back, she explained to me that the chemo wasn't working and recommended euthanasia as the best option. I immediately called the pharmacy back to cancel the order, and they were very compassionate and understanding even though I was very distraught. They promptly canceled the order for me, no fuss, and offered condolences. On a previous occasion, several months ago, I had medicine delivered to my apartment, and the gentleman who delivered it was very pleasant! I have been so happy with every interaction with Wespaw. Having a sick pet is about as awful of an experience you can have, but Wespaw has always been prompt, delivers late, and knows how to treat customers with respect. They have made my life just a little easier by providing good customer service. I highly recommend them to anyone needing a pet pharmacy. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Only updating to ask why users are marking this review as funny? Just curious, because I find it hard to see anything funny about the above situation. Still highly recommend Wespaw, but please understand that the above experience has been one of the saddest times in my life (my pets are like my children). I hope you do not have to go through the heartache of trying to treat your pet for cancer, but if you do, Wespaw will handle you with care. read more

During these troubling times with the Covid 19, my dog koko-Mo fell ill and was hospitalized. Being an essential worker and working doubles etc . I was devastated to find out she had to be rushed to the hospital as an intensive care patient,newly diagnosed with diabetes.We spent everything we had for her hospital care 4,000. Here's the other blow , yes she bounced back quickly with the treatment. However I had to find insulin medication for her before she could come out the hospital. I went to every big named pet providers chewy , pet meds etc and the wait time to receive the much need medication would've taken 7-10 business days due to covid 19. I called everyone my local pharmacist, costco and walmart with NO SUCCESS. So I searched online with determination to find the much needed medication. I came across Wespaw the staff was very helpful, friendly, knowledgeable and empathic to my plot. The owner Sam and his team ensured me I would recieved the much needed insulin today. The owner went as far as driving the medication from Queens to the Bronx. In addition he had another delivery sent to me, so she got double for the price. I'm so grateful for everything this pet pharmacy has done for me and koko-Mo. Thank You, Thank You god bless. read more

Excellence personified. The Wespaw Pet Pharmacy team and owner Sam have been serving my hard-to-medicate rescue pets for years- and their consideration, attention to detail, generosity with their time as I explain my pet issues (and delivery issues with my building!) is outstanding. I work with rescue animals who are in dire need of their meds, but also VERY hard to pill. Sam has worked with me to get the right formulas and flavors or transdermals- so that my little ones can get healthy. The staff has been excellent, smart, courteous and compassionate as well. I also had delivery issues with my building- (they don't accept medications by courier...) and Sam and the delivery folks worked hard, repeated deliveries, tried various routes and were always willing to do whatever it took to get my guys their meds, AND get those on time. I am deeply grateful to Sam and the team at Wespaw Pet Pharmacy- truly kind compassionate dedicated pharmacy, reasonable price for the effort of the compounding my guys need- and they really helped my rescues get a healthy start, and my nervous rescue elders have longer healthier lives. When it really matters- they have come through like champions every time for my guys, and my fosters. read more

Sam is the absolute BEST. I was very stressed and worried when I was told that my pet needed to receive prednisone (basically for the rest of his life) 2 times a day. My vet referred me to Wespaw Pharmacy and Sam (the owner/pharmacist) contacted me within an hr of receiving the info from the vet. He asked me my pets likes/dislikes for foods and flavors and told me that he would make a concoction of the flavors he likes for the medicine so he will like it better. He then told me that I would receive my medicine later that night, I was completely shocked when he said this. Then later that night I receive a call that my prescription is outside and it is actually SAM HIMSELF! (I live about an hr and change away from this pharmacy). This has to be the best costumer service I have ever experienced. I have now been dealing with Sam and Wespaw for a few months and I can guarantee that I will be a lifelong customer. Sam's love for animals and genuine care for their owners will NEVER go unnoticed. He really is a one-of-a-kind person. I deeply thank Sam and his staff for making this process so much easier and stress free. You will not be disappointed when using Wespaw Pharamcy. Thank you Sam. Mike read more

I was so VERY HAPPY to hear about the Wespaw Pharmacy for pets being open for business. It was something that was so needed here in Sunnyside/Queens. Pet medicine is as expensive and critical as people meds and WESPAW Pharmacy just took a load off my mind!!! My Pekingese needed meds for his heart. Wespaw filled the script at the most reasonable price and delivered it to my door. What more can you ask for?! The meds were perfect and precise, the cost was so affordable and it is such a comfort to know that if one of my cats or my dog needs a med...WESPAW is right there to serve them. No more worrying about will my dog's pills be cut properly, or the expensive cost . I am absolutely over the moon about having a pet pharmacy so close, that delivers and is so affordable. It is a wonderful feeling not to have to worry about getting my dog's meds now and having the cost so affordable. Thank you Wespaw Pharmacy!!! You are professional and so friendly. You understand the need of animals having the right meds. when they need it. We wish you every success! We will see you next month for a refill! read more

So happy to have stumbled across this local pharmacy. I was a first time customer here and Sam the pharmacist took the time (on the phone) to explain everything to me from how long it will take to make my dog's antibiotic in the lab, to explaining how he will combine the milligrams of my dog's antibiotic in one tablet to save me money and to save me the hassle of giving my dog 1 tablet daily instead of 1 and a half tablet daily. He took it upon himself to call me back when I ordered more antibiotics than I initially thought I needed. I felt so silly when I realized that I actually needed 3 extra antibiotics to complete the last full week of my dogs course of treatment (so I needed 17 instead of the 14 that I ordered). Sam did not charge me for those last 3 extra antibiotics that I added to my order. The cost of my these antibiotics at my local vet would have cost me $216.75. I paid $79.48 at Wespaw. Not only did Sam save me money but he was also so knowledgeable, professional, and very generous to me. Thank you Sam I will be back and I will recommend Wespaw to any pet parent that I know! read more

Just started using Wespaw and could not be happier. In the past we used to go to BEST PET RX, and it was always a pain in the ass. I can't tell you how many times they would actually forget to send our dogs meds out to us. And we would have to call. Speak to a different operator. It was a real nightmare (as well as a time suck) Which let just say, these meds are for our 15 year old Yorkie who has horrible trachea issues. So getting her medicine is crucial. With Wespaw we put in the order at 3pm today and by 7pm we had Bella's meds delivered to our front door. No other pet pharmacy has ever done that. Normally with other pet pharmacies we have to call, put the order in, get a hard copy mailed to the pet pharmacy, then call them days later to see if they checked their mail for the hard copy. Then make sure they send out the meds. ITS A GIANT PAIN IN THE ASS. But not with WESPAW. We spoke with Sam, who could not have been nicer and more efficient, who took care of all the paperwork for us. And delivered my dogs meds the SAME DAY I ORDERED!! Highly recommend! AAAA++++ read more

I only have wonderful things to say about Wespaw Pets Pharmacy, I just recently changed from Best Pet RX in NYC. I have a Jenday Conure with heart failure and he is 22 years old. To say the least, Pookie is my heart. Best Pet RX had been previously filling Pookie's prescriptions. The price for the 3 medications Pookie required got higher and higher until one of his meds. would have cost $90+ which Wespaw charges $52 or $54 for. Pet RX once gave me the wrong prescription and Pookie could have died. The customer service people give you haphazard answers and I don't know why they offer information when they are usually inaccurate. All in all, Pookie seems to be doing better with his prescriptions from WesPaw and this facility will bend over backwards to make sure everything is good for you and your pet. read more

I just want to give another example to re-iterate how wonderful Sam and Westpaw are. My cat had dental surgery with extractions done yesterday, and needed pain medication and antibiotics. I tried this morning to give her the pain meds, but was having difficulty, and in my frustration and panic, called Westpaw to see whether I could give her another dose, what to do, etc. I left a message at 9:30 in the morning, completely forgot it was a Saturday, and not a weekday. Sam called me back within 5 minutes and gave me alternative options which ended up working like a charm. Sam really cares about his pet patients and their (sometimes crazy) pet parents. It is invaluable to not only have a company like this, but have someone like Sam at the helm. So grateful for Sam and the team at Westpaw Pets. read more

Hi, My name is David. I live in the Lower East Side. We've trusted our vet for years who we see in Manhattan, but we learned today that the refill of pills for our dog was not available. It was on back order. We needed those pills or else our dog wouldn't do well. The receptionist made contact with Sam at Wespaw Pets Pharmacy and called back to tell me that the pills would be delivered. I called up Sam because I wanted to know how much it would all come to. There was a $50 difference in price to- what we usually pay- which made me glow. He's situated in Queens, but he's willing to send a messenger to the Lower East Side. No checks, takes cash or credit (which was fine by me). Very convenient in taking my card number. Sam was affable and a huge blessing! I'm relieved. Thank you! read more

I had been utilizing another company for Patches needed medications prior to contacting Wespaw Pets. The expense every 2 months was wiping me out. Sam was kind and courteous about pricing out Patches medications through him and that was even prior to the exact time I would need the new medications. He took all of my information and was directly in contact with the vet to get a prescription so he could fill it promptly. It arrived as promised and Patches loves his new meds. He doesn't fight me so much anymore. When I contacted Sam today with a problem, he immediately advised how he will rectify it and I will receive new caps by Monday and today is Friday afternoon. Thank you. Highly recommend. read more