Hands down the best pretzel in town! I never fail to visit this shop everytime im in newport. This is the only place that will satisfy my bread cravings. The food is kind and the boss is delicious! read more

The pretzels are pretty good once reheated but maybe not as good as the similar sounding and looking chain often at shopping malls. The silver and blue faux foil ultra-thin sacks are lousy. They disintegrate easily. I tried to nuke my pretzel for 20-25 seconds and put it back in the sack for transport to my desk. Nope. It began to fall apart. Next time I will nuke on a stack of paper towels instead. CINNAMON PRETZEL: -- nice balance of cinnamon and sugar -- good softness -- taste is pleasing RATING = A- REGULAR PLAIN PRETZEL w/"STADIUM CHEESE": -- "stadium cheese" is that faux orange cheese popular at ball parks and amusement parks -- similar to the other pretzel in texture -- same 25 second nuke -- learned my lesson on their terrible sacks...found a plate -- stadium cheese works well here as usual RATING = B+ read more

As you'd expect! Tasty Couldn't decide between savory and sweet so we got both! We ordered a pepperoni pizza pretzel with marinara sauce and cinnamon nuggets with cream cheese on the side. Obviously, the flavor is great! The pretzels didn't seem super fresh as they read a bit stale/dry. Also am I crazy, but I kinda wanted more butter haha I honestly really liked the combo of the cream cheese with the cinnamon pretzel nuggets. The tangy cream cheese offset the super sweet nuggets! At first I was bummed I didn't get the glaze dipping sauce, but I'm super glad I didn't because it would've been way too sweet read more

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My son loves Auntie Anne's pretzels! He always gets the original and the one he got here was so freshly made and warm with the right amount of sea salt. Was great! read more

Used my birthday offer here and I'm always hesitant when using my app cuz some places either have a hard time figuring it out or they can't process it for whatever reason. But this place was fast and simple thank goodness. The employee even greeted me happy birthday. I decided on the free cinnamon sugar but wish I would've gotten just the regular. For me it was a lot of the sugar, like clumps of it. I know most people prefer that, but next time I'll just stick to my plain pretzel, haha. read more

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Lack of Management or basic cashiering skills. Ordered Pretzel, told to wait. Sat right in front of cashier who took my order. They sold my pretzels to someone else. Came back and again asked to wait due to selling out their own supply. read more

This place is delicious. I just got a classic salted buttered pretzel with lemonade and it just hit the spot. Pretzel cooked perfectly, also perfect size and shape if anyone cares lol. Lemonade was cold and delicious. Love you guys read more

Simple and best delicious pretzel place! This is the place I want to stop by whenever I want to fill my stomach while chilling in Fashion Island. I got the classic pretzel and lemonade. Also the quality of it is satisfactory with a reasonable price. I have recommended my acquaintances and friends to stop by when they go to Fashion Island! read more

Auntie Anne's - Front view of Auntie Anne's. - Pretzels Near Me - Newport Beach, California

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I visit Fashion Island very often and my peers wanted some snacks so we stopped by at this place but i didn't have a memorable experience last time i went but this time EVERYTHING was different. Customer service and food quality became so incomparably better. The new owner really turned this place around and i loved it. Best place to go if you like pretzels!!!! I recommend combo 1 on the menu puts rich flavor bite size sausage pretzels inside the cup which is easy to walk around the mall with it gives you a dipping cheese and a drink as well! read more

Auntie Anne's - Pretzels Near Me - Newport Beach, California

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New owner took over the business. There are significant changes on food quality. I will come here again! read more

Auntie Anne's - Outside - Pretzels Near Me - Newport Beach, California

Last few times my kids love both the mini hotdog and cinnamon sugar bites. Not only do they not have them on a regular weekend day but any time during the week also. I'm looking to order 4 cups of each probably a $65 orders but will They even staff offer to make some? No way! I ask, They quote me 30-40 minutes per batch and as for the white sugar Christmas ones forget about, no way, Pre order only for the large tub. Why hang signs everywhere then And then the attitude from them all there !! Bad all around read more

They advertise on their website BOGO yet don't honor it unless you order via their app, which it doesn't say that in their advertisement. No worries you don't get my business. read more

Everytime i come in this location cashier greet me with a beautiful smile , the minidog are hot, fresh and juicy .and they offered me a dips and lemonade read more

Very quick service, with very nice employees. My pretzels were also quite fresh and tasted amazing

The service is ok, and the food is ok too. What the main problem about this location is how even after an hour after open, nothing is available to buy. read more

Went there about a month ago with a couple of friends. And the girl helping us was great! This location i believe was in fashion island in newport beach read more

Hi there I am not a big fan of hot dogs because I think there are better and healthier things! My son loves it so we stopped by to get some once in a while! The dough is made freshly and it baked perfectly! I read more

Stopped at 523pm- store closes at 6pm. They had 1 pretzel with no salt 3 or 4 pepperoni pretzels, 3-4 hot dog bites and 3 sugar bites. I asked if they could put salt on the the last pretzel and was told no because everything was cleaned up already. The man before me was denied his order too and then as I did a review standing in front of the store 6 more people walked away without orders. Because they had nothing left and "everything" was already "cleaned up", yet there were at least 4 people "working". This is a ridiculous way to run a business if you have more staff on the clock than items to sell this is a horrible business practice. I hope Corporate knows what kind of a name you are making for them. read more

Most scrumptious delicious soft pretzels in town, you can never go wrong with these pretzels. I'm addicted to their origina and the jalapeño pretzel.. I always order them with a side of cheese... definitely recommend them read more

Auntie Anne's - Original Pretzel with a side of cheese - Pretzels Near Me - Newport Beach, California

A favorite when we go to fashion island! The manager is soooo nice. One thing I really appreciate is that since going there a few years ago, the manager has remembered me and my son who has food allergies and always makes sure there's no cross contamination. He will make us fresh pretzels too to ensure this for us. Really appreciate the good customer service and delicious pretzels! read more

love auntie anne's. worst location. multiple occasions now we have come here and even after 45 min after they're open, they have nothing ready for purchase. the older gentleman that has claimed to be there for 20 years is always late, opens late, and doesn't have anything ready to eat. it's very disappointing. read more

Definitely the go to place to grab a quick snack while at fashion island! Always enjoy walking by and seeing Leo and the staff, such a great team. Great service and always a friendly environment. 10/10 . read more

Found out Fashion Island has this pretzel shop, so now I can come here to redeem my pretzel rewards via the app! Good news, the store front is small but they don't need much space as the line forms out the door. I like their pretzel dogs or mini pretzel dogs or pepperoni pizza pretzel! read more

We love stopping by this Auntie Anne's to get pretzels and lemonade while shopping at Fashion Island. The pretzels are always warm, soft, and delicious. The cinnamon-sugar pretzels are our favorite, and the pink lemonade is sooo good here. I can't always say the service is great here, especially when it gets a little busy, but the pretzels are always yummy. read more

Loved it workers were really nice and smiling at me and my family. Even gave us a free refill for our 2 year old.

I LOVE YOU AUNTIE ANNIE'S JUMBO PRETZEL DOG CAKED IN WILD MUSTARD! Your service is just alright, even though I'm usually the only one in the shop when I go... and usually an arm's length from your employees... but you make up for it with tender, delicious, flaky, fluffy pretzels... wrapped around a frankfurter... Ohhhh and don't even get me started on the red lemonades. Holy hell. Picture attached. Guilty pleasure for sure. I will buy two or three of these and then sit at the top of the lot at Fashion Island and just people watch. read more

Auntie Anne's - ARRRRRGH tharrrr goes heaven! - Pretzels Near Me - Newport Beach, California

Not impressed. I was at the mall and was craving Wetzel's Pretzel. Unfortunately, Fashion Island doesn't have one so Auntie Anne's it was. I ordered a jalapeño cheese dog for approximately $5. First thing I noticed was that it was TINY. After taking my first bite, I was very underwhelmed - it was cold, didn't taste fresh, and the bread had gotten hard. If I'm paying 5 bucks for a tiny little cheese dog, shouldn't it at least be piping hot, fresh-out-the-oven, and at least somewhat decent tasting? Store is extremely small. No longer across from Brandy Melville as Brandy has moved to a different location. read more

One of my obsessions and I wish that pretzel stores weren't just at the mall. This Auntie Anne's is a super small location, located in the same area as Casey's Cupcakes/Lush/Brandy Melville. The pretzels are sooo good, never had one that was hard/stale! I always get the cinnamon sugar one because my inner dessert junkie/sweet tooth screams for it. I always use a BOGO coupon (which I'm not going to lie, slightly embarrassing because I don't believe anyone uses a coupon there). But the service is always great! The guys who take my order are always nice and asks me about my day/what I'm shopping for, etc. And if they have a new batch coming out in ~5 minutes, they ask if I want to wait for the fresh ones. The pretzels are always really soft and chewy, and it's one of my favorite food items ever. The line can get a little long during lunch/prime shopping hours, and because the location is so small, it gets really packed. read more

Auntie Anne's - Cinnamon pretzel, my favvvv - Pretzels Near Me - Newport Beach, California

Throughout Fashion Island's evolution over the years, many stores have been added/have disappeared from the area, but Auntie Anne's has remained a staple and has been there for as long as I can remember. I'm not a huge pretzel fan myself but have grabbed food here occasionally, and most recently stopped by yesterday. I think my overall experiences here have been 4 stars, but yesterday's was sub-par. I ordered the pretzel nuggets/bites (almond with caramel sauce). I thought these nuggets would be mini pretzel pieces baked individually, but they literally just take one pretzel, cut it into little pieces and drizzle it with caramel sauce. What. I could do that myself. The pieces I were given were an awkward, kind-of-warm temperature, and were rather stale and lacked the crispy exterior that I look for. Basically, the pretzels tasted like it was sitting out for a while. Disappointing. Not to mention these few, stale pieces set me back $5-6. I know Auntie Anne's can do better because literally 2 seconds before I stepped into the store, I was given a free sample (cinnamon dusted sugar with frosting drizzled on) and it was good! Must've been unlucky. read more

I love love love auntie anne's. My favorite is the salted pretzel with cheese. Auntie anne's has been here a long time, it's in a great spot in fashion island. read more

I was really craving a yummy pretzel. What I got was a request for a tip for typical fast food ready made food that had clearly Sat a long time. Stale and gross as well as over priced. Only reason I gave 2 stars over 1 was that the service was friendly but the food was chewy and nasty. read more

DONT MOBILE ORDER! They are super slow and didn't work on my order until I got there.

I'm unquestionably a fan of the pretzels they make here, but unfortunately the quality is always hit or miss with them :-( I just want a hot tasty pretzel EVERY TIME I go. Seriously why is that so hard? The cashers are really nice, but that doesn't make up for the poor quality control; sometimes the pretzels are hard, sometimes they're stale, sometimes they're too sweet or too salty - you get the idea... read more

Not open during business hours. It's 1 pm. Terrible management. The store is just closed and the employees are sitting there in the back doing nothing. No signs of hours or anything displaying when they will be back. read more

Tiffany is awful. The only reason it's not 1 star is the food is amazing. Management is off and very rude.

I think no manager staying here or it is a terrible management if here is the one. Unhappy employees, not offering disposable forks, and no napkins provided if you don't ask for it. I always feel something uncomfortable here but always forget & stop by for my daughter, a big fan of cinnamon sugar bites. read more

This place is located near Nordstrom and Brandy Melville.. Very small store! Only 5/6 people could fit inside just to stand in line to order. They had a plate full of free samples of these super yummy cinnamon bites which I tried and actually bought afterwards because the sample was so good. Also got a pretzel dog and hot cheese, a plain pretzel, and a cinnamon sugar pretzel. The cinnamon sugar pretzel is extremely sugary so it may be TOO sweet if you are not a sugar/sweets/dessert lover! But I love sugar so that was fantastic for me hahaha. Pretzel dog tasted fresh and delicious, very fulfilling for a quick snack or lunch. Guys inside working were very nice and this place has an awesome menu with so many options. Next time I'll be sure to buy one of their cool looking drinks as well! Definitely pass by if you ever have the chance and you will not be disappointed by their pretzel dogs, cinnamon pretzels, and sauces! Thanks for reading guys & hope this helps! The guys working were very nice and told read more

This is my first time visiting this location, and ordered a almond pretzel around 9PM. We waited a few minutes for the freshly baked batch pretzel, and it was sooooooooo delicious. The bread was so soft on the inside, just the way I liked Auntie Anne's pretzels. The owner was super nice and gave us a free caramel dip because we had bought another pretzel after visiting what we thought was the pretzel store. Yes there are 2 pretzel store in spectrum! Buyers beware! read more

3.5 Stars This is my second favorite Auntie Anne's location out of the 3 that I have visited. I had the almond pretzel, which is my favorite dessert pretzel from Auntie Anne's. I would have given this place 4 stars if they weren't cheap on the almond crunch topping. I will try the cinnamon one next time and see if they coat that more evenly. P.S. It's interesting that the other locations are noted as "Auntie Anne's Soft Pretzels" 'cause their pretzel's are harder than Wetzel's AND their company/land lords identify them as just Auntie Anne's Pretzels. Hmm... read more

I wish that pretzel stores weren't just at the mall. This Auntie Anne's is a super small location, located in the same area as Casey's Cupcakes/Lush/Brandy Melville. The pretzels are so good, never had one that was hard/stale! I always get the cinnamon sugar one because my inner dessert junkie/sweet tooth screams for it. I always use a BOGO coupon (which I'm not going to lie, slightly embarrassing because I don't believe anyone uses a coupon there). But the service is always great! The guys who take my order are always nice and asks me about my day/what I'm shopping for, etc. And if they have a new batch coming out in ~5 minutes, they ask if I want to wait for the fresh ones. The pretzels are always really soft and chewy, and it's one of my favorite food items ever. The line can get a little long during lunch/prime shopping hours, and because the location is so small, it gets really packed. read more