Linda and Carlos were top rate customer service experts. They got our order PERFECT and timely and served with an amazing welcoming attitude! Employees like these are hard to come by! read more

Ordered egg cheese bacon green chile taquitos for work. Very delicious & prompt service! The eggs were really tasty & are real eggs! I'll be back!! read more

We are currently traveling back home to Colorado. So we stopped here for breakfast we get here an we park into a spot an walk inside all the employees just look at us an say it's drive thru or online ordering only. We were like what then why don't you have a sign in either of the doors or even keep the doors locked like hello! That really needs to be fixed or something like seriously!! read more

The food is definitely good. But if you don't like waiting an hour in a drive thru do not come to this location. Each car legitimately takes 5 minutes at the speaker. INCOMPETENCE. read more

Very friendly service at the order counter. Mike asked if we had been there before and since we had not, told us a bit about Whataburger. He came by our table and checked on us. He saw we hadn't tried the Spicy Ketchup. He told us we had to try it as it is a signature condiment at Whataburger. Our food was served to us at our table pretty quickly. Everything was quite good. The Bacon & Cheese Whataburger was large and was tasty. My niece who was dining with me really liked the French fries. Being late at night, it was nice to have security at the property. read more

Whataburger - Shy trying it dry. - Burgers Near Me - Albuquerque, New Mexico

Maybe the food is okay so I am giving it one star for that. Mind you --- I chose to eat inside... please dont unless you are armed and the smells of people who have not had a shower in a week doesn't bug you. There were two homeless people outside begging. Inside there were three. Two of which were wrapped up in blankets and one had a totally bad armpit smell that permeated the whole restaurant. It is small so there was no sanctuary from that reek. This is the most depressing restaurant that I have ever been to. :(. Okayyy.... upped an extra star because they gave me extra green chile when I asked. Free! Thanks sweet guy at the register! read more

Whataburger - Needed more green chile and they complied. Thank you. - Burgers Near Me - Albuquerque, New Mexico

Food is always awesome regardless of whatever location I go to. However I've fully given up on any location getting my burger correct.....ever. Even when it's repeated back to me. BBQ bacon burger is really good. read more

This place is super clean! I love the chicken honey biscuit! Always one of my favorites! Can be tough to maneuver in and out of the drive in but worth the friendly service and tasty food! read more

For burger places it is okay. The one good thing is that they are open late nights so if you are out and about late at night and near here you can grab a bit. I am picky of burgers and these are okay nothing special. read more

I think 2 stars is honestly pushing it but fuck it the foods still good. 8 times out of 10 you order here your orders gonna be wrong. The workers have the IQ of second graders but what can you expect from someone who works at whataburger lol read more

Idk what it is about this place .. maybe because of it location I keep coming back even though they tend to screw up my order every time. Meh overall read more

Broken down ice machine,slow service with a excuse from staff but it is new Mexico so that's the staple

This was the only place I stopped to eat at in Albuquerque, and I'm glad I did. The staff here was incredibly friendly. The cashier took his time and explained the menu to me, even though I didn't ask him to. Once the food was ready, an employee brought it to my table and made sure I had everything I needed. The food itself was delicious, especially for the price. I will definitely be stopping here again. read more

Whataburger - Dino-mite!! - Burgers Near Me - Albuquerque, New Mexico

Drive thru employee got an attitude with me because I asked for 10 sides of ketchup . I even offered to buy them and was rudely told the ketchup isn't in the system to be sold . Then got the food basically thrown in my hand and had cold food. read more

Some guy picked up the phone and then immediately hung up on me. Horrible service. They really don't care.

The food was great, very fresh. Mostly, I was impressed with the manager. My mom is vegetarian, and orders a burger with no meat. It confuses a lot of people and most of the time she ends up with a dry piece of bread with lettuce and tomato inside. The manager came to the window and offered some other toppings to make it more than just a cheese sandwich. He's great. read more

Really clean place and the cashier was really friendly!:) I would definitely recommend this whataburger, have to use a code for bathrooms but thats their way of keeping the place clean and safe:) read more

I enjoy their biscuits and gravy for breakfast. Monterey melt makes for good lunch. Staff friendly. Place clean.

I've given this place multiple chances and they screw up every time!!! Or they are rude with no customer service given from employees to managers. read more

I am working graveyard and when get off most restaurants only serve breakfast. I found Whataburger on yelp and saw it was 24 hours, I thought WTH I will give there burgers a chance, boy am I glad I did. First off there green chili burgers are as good as any gourmet burger restaurant in town. There fries are second to none and I find myself craving there milk shakes all night long. I have been here five times in the last month, my food is fresh and hot and every order has been 100% correct, I always use the drive thru so it is really cool that my order has been right every time. Big fan of there shakes gonna try there Dr Pepper shake soon. I live in California and in and out is the burger champ but that's only because Whataburger has not come our way yet read more

Where do I start the food was cold the wait was very long it's supposed to be fast food I order on the app hoping to get my food a little quicker but that wasn't the case I still had to wait in that drive thru lane got my food at 9:22 my food was supposed to be ready at 9:07 so instead of making my food fresh they gave me my meal that was sitting there for 15 mins they really need a lane designated for online orders so now I'm done with these Whataburgers you just lost a customer read more

We love Whataburger, but this is got to be the absolute worst service I've ever received at one, and I've been to plenty.

Don't have watta in so cal Went last night in OKC now in alb watta difference flys here food drastically worse Never said that about watta shout out to OKC This one sucks Last one on out trip Sever pocketed the .38 for BBQ sauce and charged us Last OKC didn't read more

Never disappointed. Double cheese is my favorite with great fries. Don't forget the spicy ketchup.

Have gone through the drive through twice and during times where there are 1-2 orders max and they always manage to screw up the meal. I ordered a single patty whataburger with bacon, cheese and green chile and I got a double patty burger with plain onion... this location sucks. Never gets any order right. Obviously doesn't check before giving order to people either.. read more

Staff is friendly but we waited at the drive through for at least 30 minutes for our food. Not fun with hungry kiddos in the car. Something needs to change if this is their standard of service. read more

I don 't usually review chains, let alone fast food chains, but being born and raised in Texas, I grew up with Whataburger and since I live where they are not (CA) I was just stoked to see one on my way home from Colorado. That burger really hit the spot, and was as good as it ever was back home! My girlfriend was with me too and itwas her first experience with Whtaburger. She now knows why we went just a little out of our way to get one! read more

GREAT food......HORRIBLE service. Jalapeños that's were ordered were not on the tray when the food came out. The girl MADE both my partner and I open our burgers to make sure they were not inside. She said she'd be right back with them but never did. I had to get up and ask who I'm assuming was the manager for my jalapeños which he handed to me with what I interpreted as a scowl. The manager then proceeded to sit in the booth on the other side of the divider with two employees that seemed to be on break and ask about their exciting plans for the weekend as he called other Whataburger locations asking if they had any "Small Meat" or "Shake Mix". The whole experience was sub-standard. The whole time I was looking at a window decal that said "Great Pride, great Service" and thinking WHAT A JOKE. read more

Using the GPs from our hotel room we raced to get our fix, probably drove faster back to the hotel to wolf down our prize! I love Whataburger and miss them since they closed the Prescott location. We had three number ones all fixed as we ordered, three large onion rings, and two lemon pies. Perfect burgers, onion rings and my oh my the lemon pies! read more

I like Whataburger... just not this location. Why is it so small? Why are there always weird people hanging out in the parking lot and the restroom? It's not a pleasant experience. Go to one of the other Whataburgers in ABQ. read more

Couples date ends with a Whataburger drive-thru order around 9 p.m. on a Saturday night. We order 3 jalepeno & cheese Whataburgers, 1 green chile burger, 2 onion rings, and 1 fries. Get home and realize only 2 burgers and 1 fries in the bags. Immediately call Store #247 (200 Menual NW) and talk to a snotty Assistant Manager who first readily acknowledged the error, and then insisted I return at my convenience to pick the rest of our order. I said it wasn't going to be convenient any time soon and I'd like a refund on that which I didn't receive. She persisted about the return visit, denied me any sort of refund, at which point I angrily hung up. We ended up splitting the 2 burgers and 1 fries four ways and called it a night. Some 2 weeks later I return (and no, it STILL wasn't convenient) to the location and ask for Manager Juan Winnikoff. I presented my receipt, and courteously told him what had happened. He readily arranged for me to receive the balance of my order--no protest from me. I gave him my name, signed a receipt, and waited about 10 minutes for my order. I received the 2 Burgers but only 1 Onion Rings (never got the 2 that I paid for). What's more, the guy never apologized for the gaff or even asked any probing questions to find out more. Here's the kicker: my wife's happy that we have Whataburger for dinner that night, but the joke is on us... We both got horribly sick just hours after eating those burgers! WHATABURGER, YOU STINK AND I WILL NEVER EAT YOUR CRAPPY FOOD AGAIN!!!!! I may however, call the City of Albuquerque and request a Restaurant Inspection for your location! read more

Whataburger is one of my all time favorites; however, I would gladly forgo it if it means dealing with the staff at this particular location. I've met some rude people before, but these guys take the cake. I was alone, so I went through the drive-thru. When I pulled up to the window, i was greeted by the frumpiest person everThis lady would not even crack a smile. She looked miserable. I handed her my money and started to ask for spicy ketchup. I couldn't get my question out because she closed the window as I was talking. When she handed me my drink, I asked agin for spicy ketchup. She told me to pull up and she would bring the food to me. What an adventure that was...she flings the bag at me without even looking. Of course I said thank you, and she walked away without even acknowledging my existence. Even a primal grunt would have been better than the silent treatment. It was horrific. The food, which is always top notch at all the whataburgers I've ever been to, was also a little off. The bread was stale on the edges, there was no sauce, and the fries were inedible. This was surprising to me because I live whataburger. Oh, and do you think I got the ketchup? read more

Come here alot but not having ketchup is a huge problem! Half the reason I go there is for the spicey ketchup! Food is usually great! But I would have gone to taco bell instead if I knew they were out of ketchup. read more

Whataburger is a great place to have a burger, but lately their meat is getting thinner and thinner that I might as well have a ham sandwich instead. I had a jr Whataburger with a thin meat and filled with lots of lettuce. read more

A very busy place with a tiny parking area and lots of traffic. The burger was OK. The fries are pretty good.

Cold burgers, fries, and rings plus they left off our jalepanos and we didnt realize it until we got back to the hotel. How do you have cold food this early in the morning(8am)? read more

20 minutes in line in the drive through. My fries are cold, my burger is cold, and they didn't give me napkins. Not going here again.

It exists. That is the only redeeming quality to this spot. Food was cold, service was unpleasant, took five minutes for them to take my order at the drive through (truly, there was only one car in front of me). Watched through the pay/pickup window while one drive-through order was taken, one lobby order was taken, and one lobby order was delivered. My food was straight up cold once I received it. Clearly this franchise has been forgotten and I regret choosing this location over one only a mile further from my house. I really don't know why this location is in operation if there is a vastly superior location in such close proximity. read more

REALLY good service as fast can be , the food is always great. I do wish they would put more chicken in their honey butter chicken biscuit.

I am from las vegas nv. We dont have whataburger there, our best burger shop is inn n out. A co-worker of mine had told me that whataburger was in fact better than inn n out. At the time, my first instinct was to burn her at the stake for the blasphemous claim, but hey 21st century and all, I waited to try it myself. It is now time to get the 2 x 4s..... not only was this nowhere near the quality of inn n out, but this was in fact one of the worst burgers I've ever eaten! The bun was so dry and hard it could have doubled for a hockey puck. The onions were sour rancid, after picking them off, the patty itself was so bland I thought I was eating the wrapping paper, and clearly their solution for poor ingredients was to drench mustard down until no colors but yellow were visible. I have cooked with pure mustard seed before, this was stronger! I have absolutely no idea how this place has a single repeat customer. If ever a location opens homebound, I will be sure to advise everyone against it. Whatajoke! read more