Had a panic attack in this whataburger after a horrible week. Staff was great, friendly and helpful. Grilled cheese was perfect. Everything was clean. read more

Did not go into the restaurant. Both times were drive thru. Was greeted promptly when I arrived. Person was pleasant taking my order. I always get the jalapeño burger. First night I forgot to take off the mustard. It still wasn't bad because there was not a lot of mustard on there. Second night took off the tomato as well. I like whataburgers bun. Fries are nice and hot. Im usually not a big fan of skinny fries, but I like whataburgers fries. All in all a good experience. I will be back again. read more

Whataburger - Love the size and taste of the bun. - Burgers Near Me - Phoenix, Arizona

Worst drive thru experience ever! I ordered a double WB with xtra mustard and veggies and large onion rings. The drive thru cashier was rude, didn't smile or seem Excited about her job and had no clue to what "service with a smile" meant. After leaving the drive thru, I reviewed the receipt and my burger didn't have the extras veggies and there were fries in the bag. I had ordered onion rings. They even screwed up my drink. I ordered sprite. Not ice tea. Based on other 1 star reviews, this location needs better training on order accuracy and customer service. I ended up going to Taco Bell drive thru next door and my order was perfect and the cashier smiled and thanked me for stopping in. This whataburger experience was a waste of money. So disappointing!! read more

Needed a small bite before the Morgan Wallen Concert. The front counter girl was friendly, young, African American. The food came out fast. But the burger tasted okay. Not sure if something happened, but it doesn't taste like it used to before. Overall, I gave them numerous shot in the past. I probably won't come back, unless I have to. read more

Stopped by for a quick lunch. Just one other customer already eating. Ordered #13 tender meal. The tenders and toast were cold and dry like they had been sitting awhile. Frys were fresh. Location was clean. It is a bit cold as well but not uncomfortable. read more

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We stopped by Whataburger while in Tempe for graduation week, curious to finally try it. Sadly, the experience missed the mark. We ordered the #1 and #2 meals, plus an Avocado Bacon Burger without the bun and onion rings. The burger came with a bun, and the receipt didn't mention "no bun" even though the employee confirmed it when taking our order. To make things worse, the food was cold by the time we got it, which really took away from the meal. On top of that, one of the employees made us uncomfortable by repeatedly trying to chat and even coming up to our table. We didn't want to be rude, but it felt intrusive and awkward. Between the wrong order, cold food, and uncomfortable interaction, it just wasn't a great first impression. read more

Whataburger - Burgers Near Me - Phoenix, Arizona

we received a raw chicken sandwich ! Missing items from our order and on top of everything the rest of our food was not good either read more

Whataburger - Burgers Near Me - Phoenix, Arizona

Was a great location until my food ended up missing and just today I placed an online order which charged me on my card but gave me no confirmation or if it'll even be delivered! This place has gone down hill fucking fast! I haven't heard anything about my order and I will be calling the bank for a fraud purchase from this location, literally took my money and didn't give me anything read more

Food is mediocre- service is ok and nothing to brag about in regard to the ambience. Probably won't be visiting again.

Had the occasion to wait for a client and decided to stop at Whataburger for lunch. I never ever have Whataburger. It's not close to me, I don't think that they have that many locations in central Phoenix. This location was clean and had very retro fiberglass and vinyl seating. Reminded me of McDonald's or Taco Bell back in the 90s. I bought two Whataburger Jrs and added cheese. Their onions are diced and they always use mustard on their burgers. It's different... Maybe a little weird and definitely unexpected to get mustard on a burger from a chain. Tastes a bit more like something you would have a barbecue. read more

Whataburger - Clean! - Burgers Near Me - Phoenix, Arizona

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I mean it's fast food.. it's not always gonna be the best but even then I still expect at least something better than what I've gotten. All my meals are always missing somthing or wrong. For the price of the meals I'd rather go to a restaurant or honestly I should have just cooked at home. read more

So this is our third time having WhatABurger. First time I had it in Houston, the food was cold by the time I ate it and it didn't taste like much. I was thinking this place is overrated lol. Then I tried it again in Dallas and loved it. The staff at this location was very nice. Special shoutout to Mikela and Krista for helping us with our order and questions. I don't eat beef which I'm sure they're probably more known for as a fast food chain. Next time I order a WhatAChicken sandwich I'm going to request extra WhatASauce because my wife got an extra cup and it was pretty good but I didn't taste it much on my sandwich. Can't wait til bring a location in Vegas read more

Whataburger - Burgers Near Me - Phoenix, Arizona

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Waited ten minutes for cold fries. No one in the drive thru no one in the restaurant. They also burped over the intercom while we waited to order so looks like it was a leisurely shift there at this whataburger. All other locations consistently give us fresh hot food not sure what's going on here. read more

The worst burger joint of my life. I don't even know where to begin. If you went to high school in the '90s or early 2000s, you'll know what I'm talking about. Those cafeteria burgers with buns way too big and patties thinner than a strand of hair. Now imagine something worse. I went to this place around 11 PM, and I was the only one in the drive-thru. There's no way they could've messed up the order, right? I ordered a bacon burger. Got home, and guess what? No bacon. The fries looked just like McDonald's but tasted like they were two days old, and the chicken strip? Chewing on rubber would've been easier. And to top it all off, not a single napkin in the bag. Do yourself a favor and never support this kind of business. Save your money, and if you're that hungry, just swallow your spit. It'll be better for you. Goodbye, trash burger. read more

My first time & surprised to see one in Phx!!! My son ordered the burger- which i found dry, but I ordered the patty melt & the best that I ever had! Don't forget to try their awesome ketchup. Servers are nice & the place looks safe read more

Whataburger - Burgers Near Me - Phoenix, Arizona

Was craving a patty melt with onion rings so I stop by haven't been in such a long time the guy was a little confused in the drive-through not sure why they weren't very busy ordered my food got home the burger was kind of dry not enough sauce and the onion rings oh my God they tasted nasty like the oil was so old will not be going back read more

First I want to thank this establishment for not using kiosk. I don't like kiosk! So we ate there. The hamburgers are delicious. The store was clean. A girl brought condiments around on a tray. One guy who worked there saw I couldn't find napkins and went without me asking and got me some napkins. I WILL go here again. read more

Best fast food burger in AZ! It is a must with every visit to AZ. Wish we had one in Carlsbad. On the same level as in-N-Out and definitely several levels above the others read more

3.5 stars. I had no idea Whataburger existed outside of Texas, so this was a pleasant surprise. I ordered in the drive thru and got the Hatch Chile burger meal, plus a cinnamon roll because "wait...you guys sell cinnamon rolls?!?" and took it back to the hotel. The drive thru took forever, which wouldn't have been an issue but the food wasn't all that hot once I received it. To my surprise, the cinnamon roll was good...like really good. But given that the restaurant is named after burgers, I expected better in that department. I'm left wondering if maybe Whataburger in Texas is better. Maybe it is? I suggest a name change: Whatacinnamonroll. read more

Whataburger - Hatch Green Chile Bacon Burger Whataburger - Burgers Near Me - Phoenix, Arizona

Underwhelmed. Disappointed. Turned off. Probably one of the worst fast food experiences I've ever had. The burger was dry and unflavored. The fries were undercooked. The soda was flat. I couldn't even eat all of it. 1/5 read more

polo is a very handsome man;) so sweet and hardworking man he greets very well. He's amazing , but his employees need to step it up, they be giving you attitude read more

STAY AWAY!!!!!! If you decide to eat here, unwrap ALL of you food items and examine to make sure they're correct and not burnt. I was missing items, burgers were burnt, no sauces, no napkins. Very upset read more

Rude staff member in the drive thru today! Was not polite I asked for extra napkins he gave zero in the bag ! You were purposely being mean for whatever reason I don't know. Also no manners what so ever. Guy in glasses your lucky your name isn't on the receipt or I would of contacted HR read more

So this review is from last Monday ... I am a little late posting. Anyhow, I waited in the drive through for 30+ minutes (not joking) but to make it worse, there was only two cars in front of me ... it wasn't like there was already a huge line when I pulled up. The total seemed really high for the very small order I placed which prompted me to inquire at the window why it was so high for two small breakfast sandwiches. The lady said because I added bacon. I told her that I did add on bacon for the apron $1.90 extra but that the total still didn't add up. She seemed super irritated as if I was trying to penny pinch. I made her go item by item so prove my point. Sure enough somehow they had added a $8+ meal to my order that wasn't even a breakfast item. Before this visit, I hadn't gone in for around a year because my last try, I went inside and ended up walking right back out. There was an overwhelming oder of rotten moldy mop water. Needless to say, I will not come back. Lesson learned. read more

HORRIBLE PLACE HORRIBLE SERVICE! I'm a vegetarian and do not eat hamburgers but I have gone here twice to pick up burgers for friends. I ordered curbside both times and forgot what a nightmare this place is. Whataburger has a pretty cool online curbside pick up option, if the employees follow it! I waited 10 minutes and nothing. I watched 1 curbside delivery from and employee and she stopped to talk with another employee. I was so frustrated I went inside to get the order....not one customer in line. Workers walking around, literally like zombies. They do not acknowledge you, look at you and walk away. The manager was wearing a face mask as a chin strap....really? What an example she was NOT setting for the other employees and what's the point in wearing a face mask if it's not on your face? I opted for curbside, not because I'm lazy....but for my personal precautions due to covid. THIS PLACE IS A JOKE! I WILL NOT COME BACK AND WOULD NOT RECOMMEND THIS LOCATION! read more

Whataburger - She delivered one curbside order and decided that was enough....time for a chat with her co-worker who was on her phone - Burgers Near Me - Phoenix, Arizona

Whataburger is a Texas institution visiting Phoenix from the Northeast I was excited to visit Whataburger in Phoenix. It was fantastic just like I remembered the burgers from Texas. Service was great very attentive and the ambiance was awesome and fun like it should be at a burger joint. read more

Worst customer service ever! I've ordered food for pick up 3 times in a row and still had to wait over 40 minutes after the pick up time. The app is useless at this particular restaurant. This last time i ordered the chicken strips with the white gravy. And an extra side of gravy that i paid for. Got home and there was no white gravy. I called and the manager said if i would come back, they would replace the meal and give me gravy. I told him I also wanted a refund if I have to drive all the way back down there. He flat out told me no. So i said " i have to drive there twice because of your mistake and you won't do anything for my trouble?" He said you can call back and ask Amanda in the morning. Whataburger's food is great but i will drive twice as far to avoid this place. read more

the food was little expensive but the burger was good and the fries was a little too salty for my liking but overall it was good service was good read more

Visiting from out of town- This place is across the street from where we are staying- so it was disappointing that the food was room temperature at best. We didn't make any stops from their window to the room- maybe 5 minutes total and cold fries just aren't the best Giving 3* for the potential - I'm sure it would of been tastier if a bit warmer read more

Late night comfort food! I like there grilled chicken it's a some what healthy option at 12am! The kids and hubby love the burgers! read more

Whataburger - Rough - Burgers Near Me - Phoenix, Arizona

It took 35 minutes to get through the drive thru. Out of iced tea. And the lemonad omg how much sugar do they put in there?? I couldn't drink it, I felt like the alien in Men in Black, drinking sugar water. Woman who took our order lacked customer service. Food was fine, Fries were hot, and burger looked good, but honestly I'm not a fan of the mustard. It was the delay that was the absolute worst. We should have picked Taco Bell next door. Won't be returning to this place again. read more

Yesterday I had came here ordered chicken tenders with white gravy. Not thinking of anything but I had taken a bite of my tender with the white gravy. As soon as I tasted it but the gravy was spoiled & it smelt like sour milk. Manger kept refusing to give me my refund back just kept asking what I wanted to eat because the refund would have to have authorization & I refused to get another order. read more

Being an In-N-Out fan, we heard about this place and thought to give it a try. Totally disappointed. My burger was tasteless except for the huge amount of mustard that was put in it (scraped it off and still tasted like mustard) and my onion rings were super greasy. Fries were just ok and the spicy chicken sandwich was mediocre. Liked that the food was brought to the table (felt spoiled). Overall, not impressed at all. Definitely will stick to my In-N-Out and won't be returning here. read more

Whataburger - Burgers Near Me - Phoenix, Arizona

Was greeted politely when entered and the restaurant was clean and organized. Food was great! Thank you. The only problem was that there was Jesus music playing on the speakers and because of this there's no way I could eat in peace... I asked the manager to turn it off and he did. A reminder to whataburger employees this is not a Christian nation and Jesus is not real. non-believers don't want to hear your abusive and indoctrinating music and they shouldn't have to. Ramen read more

Curiosity killed the cat. Many people boast about this burger chain, and before my trip back home, I had to find out what this place is all about. I ordered the Whataburger, double burger, to see what the namesake would be all about. The burger itself was poorly assembled, with mustard dressing, pieces of iceberg lettuce, chopped onions and wet pickles. The quality control was incredibly poor and it looks like a terrible, sad burger. It tasted like one too, and I found myself more and more miserable with every bite. The place itself was clean, simple, and among the rush hour things seemed to work out. However, workers appeared to be confused at times, and there was quite a delay in getting orders. While there are many options here as to what to order, I found myself ending with a lackluster burger - the reason why I was here. Hashtag, as they say it, sad. read more

Definitely not open 24 hours. Come at night and they will likely tell ou a reason why they can't serve. If you're not 24hrs then update your hours online.. On the last trip they forgot several items and were out of several others which required a trip back. I do t think they will be in my foreseeable future. read more

A whataburger is a whataburger. Always the same. Reason for five star review is the manager that was on duty tonight. He was the nicest guy and his customer service was impeccable. I saw the way he interacted with the employees and he was just stellar. read more

Waited for 12 mins at the curbside parking after waiting in the Drive thru.. There were 2 cars behind me that were at the curb and they got there food before me? I ordered a a #2 with onion rings and no mustard on my sandwich. The window attendent and the same person that brought out my food and he was courteous. No napkins or any ketchup for my onion rings in my bag. Seems to me the manager is in the office sitting or not not making sure that the line or the pickup window orders are coordinated and going out right? read more

Probably one of the worst Whataburgers I have been to. Out of pancakes. Out of shakes. Forgot the coffee. After sitting for 20 minutes waiting in the drive thru, fries were ice cold and we were shorted a burger. Tried to tell the lady at the window and she argued with us about what we ordered. After many explanations, she finally agreed she still gave us the wrong burger. Let me add that the bag with our fries in it is marked L onion rings. What a mess. Every time we go to this location it's something bad. Go to another location. This one sucks. read more

Whataburger - Cold fries in a bag marked onion rings - Burgers Near Me - Phoenix, Arizona

So, how is it that there is a debate between this burger chain and In n Out or even spoken of in the same sentence? Nonsense. Needless to say, I was underwhelmed. The burger bun and patty is noticeably larger, but bigger isn't always better. The bun was thin and not soft. I like mustard, but they put too much of it. The patty isn't seasoned well. I'll make it short and sweet and say that I will not go out of my way to try it again. The fries are ok and the drink was cold. The drive thru service at this location is slow. In n Out here I come. read more

Whataburger - Whataburger - Not impressed - Burgers Near Me - Phoenix, Arizona