Trinity could use some customer service etiquette and a change of attitude. She sounded like she did not want to be at work at all. She kept on asking anything else but with an attitude until she finally responded with alrighty in an annoyed tone. Also, why was there a need to lock the window while we waited for our food? I've never seen anyone lock the window before.We just stopped at this location because it was on our way home off the I-10. Food was a 3.5/5 but overall 2/5. read more

This Whataburger is my favorite! The employees are friendly and I feel like a person, not a number when I drive through. The burgers are tasty with the perfect amount of mustard, the large soda comes in a styrofoam cup and stays cold for hours and the fries are not too salty. You cant ask much more from all American fast food! Oh yeah and they have biscuits and Gravy for Breakfast. read more

Whataburgers are rapidly disappearing around here which I think is too bad as I like their food. And they have used the fast casual approach in their dining room decades before the label. They have always been good at preparing it with your choice of toppings and you can get a side of gravy for your fries. This particular morning I was driving a bit of a different route and wanted a breakfast sandwich of some sort for a snack. I spotted this store and got a breakfast biscuit with sausage, egg and cheese. It came out quickly and it was indeed a good snack. Of particular note was the biscuit itself was not old or crunchy. This one I rounded up from 3.5 just because. read more

Slllllllllllllllllllllllllloooooooooooooowwwwwww. Service is generally friendly, but is it worth the wasted gas idling in the drive thru and the potential that they will mess your order up 25 percent of the time? read more

I love to eat here. Breakfast lunch dinner or late night. My favorite is the dbl Whataburger with cheese, grilled onions, the works with the Onion Rings and a root-beer. I like the breakfast also and the chicken strips. Fries are good here also. Order is always right! It cost a litle more to eat here but I think it is so worth it. Generally spend $9 to $11 per adult. read more

I love Whataburger. The burgers are far and away the best fast food burgers you can get. Don't even say that In-N-Out is better. I always get my burger the same way, #1 Whataburger with sliced jalapeno, grilled onions, bacon, and cheese... yes its indigestion central. The last 3 times I have been there I got home only to realize my burger was not how I ordered it. The first time, they gave me a whole grilled jalapeno. What the hell am I going to do with this other than get a firebomb in my stomach? and the onions weren't grilled. Who goes to Whataburger and orders a side of a giant jalapeno!? Second visit, there were no jalapenos to speak of whatsoever, not even the giant grilled one. They got the onions, cheese, and bacon right though. Third visit, I straight up got someone elses order. I got a friggin chicken sandwich. I'll make the trek to another store from now on. This one is just craptastic. read more

Amongst the worst fast food burgers. A step up from Sonic, McDonalds, and Jack in the Box, but not nearly as good as the others. "Not nearly as good as Burger King" ain't the biggest selling point. What in the world is that crap you call a bun? Easily the worst bun on Earth. I've had better bread in Africa, no joke. A step BELOW wonderbread. Heck, a step below stale wonderbread. Awful. You know those burger buns you get in an 8 pack in the grocery store that are all stuck together? The things you buy because you feel lazy or are strapped for cash? Those are ok. Whataburger isn't. It's far, far, far worse than that. Look at these pictures. The bun is like play-doh or a circus peanut. Gross. Did you read the part where I said it's worse than food in Africa? Because it's worse than food in Africa. I've been here over 10 times because it's open late and I worked third shift for a couple years. Well, I don't anymore and I tried this place for lunch at noon. Still awful. How the heck could anybody like this place?! 2 stars because it isn't McDonalds, although McDonalds has better buns. But I'd still literally rather get punched than eat a burger with a McDonalds bun. Whataburger: Worse Than A Punch edit to add: Also if you go to the drivethrough, expect to wait 20 minutes if there is nobody in front of you. If there is, play a few hands of solitaire on your dashboard. Slow as hell. read more

Et Tu Whattaburger? I'm sitting here pondering my stone cold burger... Ordered around midnight. Wondering if it was made last dinner rush. The fries were nuclear hot. What happened? As added insult, after declining ketchup, I asked for ranch... Wrong... 38 cents please. Wtf? Stepping over dollars to pinch and save dimes. Crossing another sellout off my list. Ciao Whattaburger. RIP. read more

Hint: If you're going to make customers wait in line 10-15 minutes for your overpriced Whateverburgers, maybe just come out & tell them why. We were third in line our entire wait. read more

I went to get food and order the Buffalo ranch chicken strip sandwich, I told the person who took my order that I didn't want ranch, when I got my order it didn't have any buffalo sauce only Ranch, which is exactly what I said I didn't want.. read more

Whataburger - The sandwich with only ranch - Burgers Near Me - Phoenix, Arizona

See all

So after gassing up my truck for the drive home the following day, I decided to drive through Wataburger since I was craving a vanilla shake. Since I kind of felt silly only ordering that I decided to get a chocolate chip cookie too. So the shake was decent. Nothing extraordinary. It certainly hit the spot. The cookie, however...well let's say for 99 cents I expected a LARGE cookie. This one was maybe a little over the size of a Chips Ahoy. Definitely not worth a buck. The girl who took the order via the ordering stand didn't speak clearly. When i finally got to the window to pay she made a joke which, because she didn't enunciate, fell flat. Nice try. I doubt I'll try any of their "real" food when I'm in Phoenix next time. It was sort of a miss, in my book. read more

Great team! Came in for breakfast and forgot my retainers! They held them for me all day, thanks!

My family definitely rates Whataburger higher then In and Out and Fatburger. This location is well managed, and I highly recommend Whataburger when you are in town. read more

I stopped by because it was on the way home and I ordered it online. We ordered a avocado bacon burger and double meat whataburger jr. My burger was basically meat and avocado nothing else. No bacon no onions no sauce I didn't even get the right bread. It was disgusting. My cousins burger was missing half of the things that are supposed to come in it. How do you not know how to make the burger in your menu?! I live far so I couldn't go back and let them know. I understand you can be busy but there was literally no one there and like 1 car in the drive thru. It literally ruined our day we were starving. read more

Very friendly staff. Always clean. My only complaint is that it seems to be Hobo-Town in this neighborhood. You almost have to run to your car. read more

If I could, I would not even give the food 1 star. My wife and I both got sick from the food! We both had the runs after eating a green chili double burger and a fish sandwich. I would not recommend this place to anyone! read more

Excellent service! Cashier was very polite. Our order was processed quickly and correctly. Restaurant was clean. read more

Whataburger - Whataburger - Burgers Near Me - Phoenix, Arizona

Late night grub grab after an Arizona Sun game. I ordered the classic Whataburger with bacon & cheese. The inside of the car was dark, so burger aesthetics were not assessed. Taste however harkened me back to my childhood when I remember eating a delicious, full sized Wendy's burger. These days Wendy's sells a chinzy substitute. The crisp veggies of my Whataburger blended with the meat pattie to hit the spot. read more

I came to the location after a long day of work and ordered my family food. I was told after I paid and received some of my food that they'd bring me out my 4 fries and 3 drinks. Finally after 30 MINUTES I left because the drive thru line was ridiculously long and the inside was too crowded . They completely forgot about me! I will never come back to this location. read more

Each and every chance I travel and get down to Arizona Texas one of the first stops is water burger double meat cheese jalapeño excellent

The burgers here are always huge, awesome, and fresh. The combinations are amazing. The spicy ketchup? Oh man, so good..I'm from NY originally and there's no Whataburger there, but I'm obsessed with this chain. I highly recommend. This location is great, everyone is nice and food tastes good! read more

I went threw the drive threw to get a number 2 and the customer service was horrible. It was late so i disregarded it as i understand what it's like to be up late. i was asked if i wanted cheese on my burger, i said yes. I get my burger and NO CHEESE. Also, the meat is cold and stale as if it was sitting, and the fries were horrible. Very disappointed because i love whataburger... ): read more

I came in for breakfast, they were attentive and fast. They are always good here, the store is clean the employees are professional and courteous. Overall it's a great place to come to eat , definitely a step up from regular fast breakfast food. read more

How difficult is PLAIN AND DRY? They covered my burger in ingredients I'm allergic to because they can't follow SIMPLE DIRECTIONS. Do not go here, worst Whataburger I've ever been to. And the wait was ridiculous. read more

Great burgers and customer service. Best shakes I had in Arizona, aka sea salted caramel flavor.

I am a HUGE Whataburger fan, however, this was actually my second visit to this particular Whataburger. Both times the results were identical. My burger wasn't even warm enough to melt the cheese. Terrible for a Whataburger! On my first visit I decided not to give a bad review because I love Whataburger and i thought I would give it the benefit of the doubt. Unfortunately, my second visit proved no different. My burger wasn't hot , so the cheese, the meat, and the veggies slid all around the bun. The only thing that kept me from giving a lower rating was the extremely friendly and helpful staff. I was made to feel welcome and was checked up on more than at restaurants with actual waiters. I will probably give them another try, but not for the burgers (which I really hope will be up to Whataburger standards) but because the tremendous staff worked so well. If I get another unmelted cheese burger, I will make that my last visit to this particular Whataburger! read more

We have had it with this Whataburger place. I have been eating at other whataburgers through out Phoenix and have always enjoyed eating there, but this location at 7th Street and McDowell seems to always get the order wrong: Each time,,Every time,, All the time. When we get our food there is always something missing that we requested, then there is always a bag of fries or something that they forgot to put in the bag and the food does not even taste good. But one thing that they will not forget, is to make sure you pay the right amount. When they take your money, that is very carefully calculated to the exact penny. They should put the same amount of attention when making your food and bagging it. read more

Great service! Monique was our cashier, super nice lady. Had such of good time with my friends there. read more

MJ at the drive through window has the best drive through service skills I've ever received at any drive through fast food place . By far my best experience I e ever had with Whataburger. This place does not play around. Had two people working the parking lot and an army of people inside. Got our food so fast and everything was correct. Thank you all for such good service especially MJ . We will see you again soon! read more

Of all of the Whataburger restaurants, I've been to this one is my favorite. The booths are a little wider and the A/C is always cold. I usually opt chicken strip dinner because I love the sausage gravy and toast that it comes with. Also, don't forget to get a shake because they are huge here. The staff is usually friendly and my only issue is can get crowded at lunchtime and if you're coming from the East on McDowell it can be tricky to get into. I definitely will be back when I visit the hospital down the road. read more

If you're in Phoenix and wanna try Whataburger, come to this one! I'm from Los Angeles, and California is like shut off from the rest of the country; restaurant chains like to end at Nevada, Oregon and Arizona, e.g. White Castle and Whataburger. But it's not all bad, we have our In-N-Out, and we got Rita's Ice and Dunkin' a couple years ago! Anyways, I've literally never heard of Whataburger, as I've never been to Texas. Family of mine moved to Phoenix a couple months ago, and they wouldn't shut up about how good this place is. I was very intrigued, I love me some good fast food. I went to visit them a month ago (before COVID-19 struck down), and holy crap I understand. Everything was very good, including the sweet tea! I've heard from my fam and others that live in Phoenix that the service varies quite a bit from location to location, and they were right. I went to the Whataburger near Indian School & Central the last day I was in Phoenix, and the experience was less than stellar. It was dirty, they got my order wrong, and they were all out of sweet tea! :( That makes me a sad camper. Like I said in the beginning, go to this one! It definitely represents Whataburger well. And I did some research on Whataburger, and it seems like it's one of Texas' national treasures, and has kind of a cult following in Texas and surrounding southern states, and man do I understand why. I highly recommend. read more

Came here on election night, ordered 1 Kids' Justaburger meal, but for some reason, the cashier charged me for 3 total meals. Order one 3-piecek chicken strips, this charge was correct. Ordered one #2 meal, this charge was correct too. Due the the incorrect over charges, the manager reverse all charges back to my card. Good for them to admitting their mistake. Food was good as they made me fresh while you wait, but since all locations are 24/7, it might be a while before you get your food if someone in front of you orders a lot like we did. read more

Thank you Whataburger for providing my daughter a RAW whatachicken sandwich. I just love seeing my daughter taking the chicken out of her mouth and saying 'mom it feels weird" ( it looked cooked on the outside) This location needs to find qualified cooks, how can they not cook chicken thoroughly?! I had to tell my 9-year old daughter to throw up in the bathroom, hoping she don't get food poisoning... Anyone who orders chicken from here beware, check your food! Jose, the manager, reimbursed us the meal- gee thanks I'm sure that was worth eating raw chicken!!!! Should have took a picture (it was completely raw) how can the cooks be so careless! read more

After one bit of my grilled chicken sandwich, I instantly regretted going here. The lettuce was slimy, the mayo tasted rancid and the chicken was not hot. I threw out he sandwich. It was disgusting. read more

Drive out from Moreno Valley ca. To watch a dodger game and first stop was whataburger. So so good

I don't eat fast good, but now I do! When someone told me whataburger made biscuits n gravy fresh I didn't believe them? And almost was scared to try... Get the biscuits n gravy and get the jalapeño and cheddar biscuit... Thank me later! ;p Also their chicken strips are good, unlike it with honey mustard and gravy. Fast and fresh service! read more

This is my second visit here with orders from Postmates customers tonight and sometimes when they place orders we need clarification on what they are requesting. I asked Stephanie (the snotty chick working the drive thru) to hold while I figured this order out. Once I placed the order. Her comment on if I was sure that's what I wanted was not necessary. I was going to place another order for food for myself but quickly changed my mind. I'd rather give my money to another business. Hopefully I don't have to come back here tonight and if I do I hope she's not the one taking my order. read more

This was my very first visit to a Whataburger we don't have any in the mid Atlantic. They have a short drive thru lane which was backing up into the street so I opted to go inside, knowing I need a minute to look over the menu. Was nicely greeted on the way in, and the people taking and filling my order were also very pleasant. Ordered enough for the whole family and made the 5 minute drive back to the hotel. Maybe we were just hungry but we found the quality of the burgers to be top notch for fast food. Even my kid devoured her justaburger. Onion rings were tasty and made with real onions. Fries were ok, needed a little more salt. The combo comes with a huge cup but imagine my surprise when the large lid was too big. This is what they call a medium, wow. read more

I don't know why a lot of people like this place, food is not good and costumer service is not good, place is dirty they don't have someone to clean tables every now an then y had to clean our table, they had @ 16 tables and all of the were dirty, we order @ $60 of food, I went and ask for some Ranch dressing and the manager wanted to charge me .40c, he wanted me to stand in line @ 3 people and do a transaction for that dressing, ok is not the money is the fact the I was not asking for a bucket of ranch dressing, after $60 of food j think I'm in title of some on the house, I dint said anything, I was not standing on line so I went back to my table to finish my crapy meal, 30 second later the customers the it was standing on line wen I ask got me a ranch dressing, wen he handed to me he made the comment (can believe this guy), said thank you for the Ranch out loud so the manager can ear me, this place sucks, never going back Shaun. read more

Every time I go to Whataburger, I get chicken strips. It is the only place I can think of that gives you a piece of toast with your meal.