Ordered a drip coffee and milk cake and both did not disappoint…read more The service was quick and friendly. It's a nice ambiance or vibes inside. Plenty of nearby street parking.

I visited this coffee shop after seeing its 4-star rating and was excited to try a new place,…read moreespecially because I was looking for somewhere with spacious seating. Unfortunately, my experience was very disappointing, particularly when it came to customer service. When my party of three approached the counter, the woman in the black top with short hair, who appeared to be the owner or manager, finished taking the order of the customer ahead of us but did not acknowledge or greet us. I stood there waiting while my party and I looked toward her, but there was no acknowledgment or indication that someone would be with us shortly. Eventually, my mother had to ask another employee, who was working on the other side of the counter, for assistance with the pastries. That employee was the one who eventually assisted us and took our order. I asked whether we could choose a seat and have our order brought to us, and she nodded yes. I also left a tip when paying for our order. When our drinks and pastries were ready, the curt short hair black top woman called out loudly on our order at the pickup area. I found this a little odd given that I had specifically asked whether the order would be brought to our table, but I went ahead and picked everything up myself and brought it to our table. About 30 minutes later, I noticed that the same employee personally carried a drink and pastry to another customer who had arrived after us and was seated behind us. At that point, I was confused about why service seemed inconsistent. We had been told to pick up our own order, and we also had to clear/manage our own table, yet another customer who arrived later was being served at his table. I initially decided not to make an issue of it because I had seen other customers picking up their own orders as well. What bothered me most, however, was what happened with my elderly mother when she needed to use the restroom. She knocked twice but received no response, so she asked a staff member for the restroom key. She was told that someone might be inside. After waiting a couple of minutes, it turned out that the person inside was actually a staff member. My mother asked why the employee hadn't simply responded when she knocked, especially since she was waiting to get access to the restroom. The employee in the black top ignored her and walked away without responding. As a customer, I found the overall interaction to be extremely unfriendly and lacking in basic hospitality. I also couldn't help but notice that my party was the only Chinese/Vietnamese group in the coffee shop at the time. I cannot say what anyone's intentions were, but the inconsistent treatment left me uncomfortable and made me question whether we were being treated differently. A business in the hospitality industry should make all customers feel welcome, regardless of their background or ethnicity. Unfortunately, from the moment we arrived until we left, the customer service was close to nonexistent and there was very little friendliness or acknowledgment toward us. The space itself is spacious and looks nice at first glance, but the interior is not particularly well maintained if you look closely. I'm honestly unclear how this place has a 4-star rating based on my experience. The poor customer service and lack of basic courtesy left a bad taste in my mouth. I came here intending to support a new local business, but based on this experience, I would not recommend this coffee shop and do not plan to return. If you're going to operate a business in hospitality, customer service should be one of the fundamentals. A little acknowledgment, courtesy, and consistency would have made a significant difference.

We went to Crossiante to celebrate my grandma's birthday with tea time! When I walked in, I was…read moresurprised to see how many people were still buying pastries in the afternoon. We checked in and were seated right away, and the setup was absolutely beautiful! They brought out our tea first, which we enjoyed while waiting for the pastry tower to arrive. Once it came out, they told us to eat from top to bottom, so that's exactly what we did! Each bite was delicious, everything tasted freshly baked and made, and I especially loved that the pastries weren't overly sweet. Although we enjoyed eating the tower from top to bottom, next time we would probably go from bottom to top since we like to save our sweets for last! Of course, we couldn't leave without getting more pastries to bring home. They have plenty of classic pastries, like croissants, along with more unique specialties, like their croissant cube. Everything looked and tasted so fresh, with that perfect flaky, crackly texture. The pastries are a little pricey for bakery items, but in my opinion, they're definitely worth it for the quality and freshness. Overall, we had such a lovely time celebrating my grandma's birthday here and would definitely come back for more pastries!

A solid quick bakery with Paris Baguette vibes…read more The mango cream croissant is an absolute must try, and the regular croissant delivers on classic flaky, buttery goodness. Great spot for a treat, though it is a bit on the pricier side.

I had a cat lounge reservation for 11am earlier today. The check-in process for that was quick and…read morepretty straightforward. I like the area and location as it's conveniently close to both Santa Clara Caltrain Station and the SCU Campus. It was nice and relaxing being able to spend a full hour surrounded by various cats. Some were playful/energetic, while one snuggled up next to me for a nap. I also like how the fast WiFi available (making it a good place to do some work or some gaming on the go). I'll definitely have to come back and check out their "Work from Nabi: 2-hour" visit option sometim

This is one of the most wonderful places I have ever visited…read more First, I had no idea what was going on today. I heard Cat Cafe but thought it would be a cafe and there would be some cats in a window. This is fully play time with a group of sweet adorable cats! We had so much fun! The cats are mostly relaxing with a few playing and doing funny cat things. The usual. Leaping around, looking for stuffed fish and trying to surprise each other. I have an idea that instead of going to see a therapist, go see the cats!! We were so tired when we got there. A cup of the most delicious coffee in the world also happens to be prepared at this magical place!! i had a warm cookie butter coffee and it was amazing!!! I got a taste of other flavors and they were unbelievable!! Truly the best coffee I've ever had. We had a long day and the cup of coffee in hand you get to sit in a two story area with the most joyful innocent creatures. They just want to make friends and learn how to make someone happy. This is good for everyone. By the time we left, we were smiling, relaxed and very happy. If you get a chance, please make a reservation for some wonderful cat affection. They don't care how your hair is cut or what shoes you're wearing. They are nice warm animals and to have a lovely cat for some affection is one of life's most wonderful pleasures. I've got a few friends who could really benefit from an hour with a beautiful ball of sweetness. Highly recommend.

Absolute go to spot for coffee, a snack, and working from home. There are lots of tables for doing…read morework or even just catching up with someone. Outlets are only in the back area, but there are many along the step seating area. The coffee: delicious, i always get a vanilla latte with oat milk and an extra shot. Not too sweet and always consistent. The food; The avocado toast is so yummy, I love the touch of togarashi and marinated tomatoes! The volume can sometimes be a tad loud because people come here to catch up, but it's not as loud as some places. You order at the ipad and enter your table number (you take a number from the table where the ipads are) and it gets delivered to your table! Easy Peasy!

Found a new coffee spot near Campbell and had to give it a shot!…read more What immediately caught my attention was the variety of drinks they offer. We're talking ube coffee, avocado coffee, banana condensed milk coffee, plus a whole lineup of matcha drinks. Definitely more creative than your typical neighborhood coffee shop! I went with the ube coffee with almond milk. The ube base was a little too sweet for my taste, but once everything was mixed together, the overall sweetness actually balanced out pretty nicely. The espresso also packs a punch -- you get 2 shots with your coffee order, so no complaints there. ‍ The ambience is definitely a highlight. The space is super cute and spacious, and they even have this mini staircase seating area that would be perfect for hanging out with friends. It also has plenty of room for a work-from-café situation The only downside was the service, which felt a bit slow for my liking. That said, they did give customers a heads-up that half of their espresso machine was under maintenance, so I'll give them some grace on that one! Overall: 3.5/5 Giving them an extra +0.5 just for the ambience because the space is genuinely adorable. I'd definitely come back to try their pastries and açaí bowl next time!

Very solid spot for some afternoon tea!…read more I tried the strawberry matcha latte. The matcha was high quality, and very good on its own. However, once mixed in with the strawberry puree and oat milk, the strawberry puree did mask the matcha flavor. However, it was still a good and yummy drink! The strawberry puree tasted unique too, but I don't know how to put the taste into words so you're just gonna have to try it for yourself :)) We also tried the genmaicha tea, and it tasted like faan ziu to me, but I love faan ziu so I liked it! It was very refreshing for the hot summer day it was. Heads up that they only have almond oat and soy milk! A very solid spot to get some work done too. There isn't much foot traffic, so it's pretty calm and quiet. They have tables and wifi! Workers were sooo sweet and kind too!

Excellent teas. Their matcha teas are top class. Chill setting. Calm, soothing and non-intrusive…read more Ideal to have a deep private conversation. The staff were kind and courteous. Well kept facility. Kudos to the people behind it. The surprise addition was the health store inside the same facility. We just browsed the products optically. Will come back to check them out. We didn't try the main food items this time. Will come again for that

Came here as a result of my regular place in Santa Clara being closed. There was a decent amount of…read moreparking (though it was quite early in the morning so that might be affecting it) and the space inside is relatively big with a lot of seating. There is a kiosk for ordering, as well as paper menus on display for you to look at, topped off with what appears to be a photobooth on the side that you can take pictures inside of for fun. I decided to get the Lavendula Latte, which the barista delivered to my table. I had forgotten to adjust the sweetness (though thinking now I can't remember if there was an option for that) but the drink had a nice balance of sweetness. Only complaint I have is that the menus lacks photos (not sure if it's lag or if there genuinely are no photos), but I'd say that the drink looks okay. You also have to use McDonalds wifi if you want to do work here, but the wifi's free and seems to be working fine so I'm not sure if that's really a negative. Overall, a nice place to work at with friendly service. I might consider coming back here again if I happen to end up in the area.

Had a Spanish latte and scone. They almost gave us a matcha scone when we ordered blueberry…read more The Spanish latte was delicious. Scone was ok. We had a great time visiting on the couch. Music was a little loud since we were there to chat but still enjoyed the nice cafe.

I ordered 3 drinks, and Iced Hojicha tea, a Banana Bourbon Iced latte, and a Citrus Chill. The…read morecoffee was well balanced but the citrus chill was my favorite as it had a tart finish that brightened up the fruity notes in the espresso. I need to go back because everything I ordered was iced and I want to try some of the hot drinks. The banana bourbon latte was good, I wish it had maybe a more pronounced banana flavor and that the bourbon came through more. But the oat milk and the coffee were so smooth and luxurious that it made the experience enjoyable. Important note: with Mitsua market and the busy food areas there, this plaza gets incredibly busy! It's not the best parking situation, so know that ahead of time.

Day Visited: Monday @ 2 PM Price Range: $$…read moreParking: Free parking lot (fills up!) Ordered: Dark Iced Chocolate Mocha and Nitro Cold Brew Bathroom: Yes WiFi: Yes This was our second time visiting and while we went into it with high expectations because of how much we enjoyed our visit (2 years ago), we did notice a dip in customer service and beverage quality. The espresso shot used in the iced mocha was not fully dialed to hit that balanced note that we are used to. The cold brew tasted more muddy than the previous time. Overall, the customer service seemed more like us inconveniencing the team, as opposed to being welcomed into the space. We noticed after we ordered our drinks, a line formed, and no one was available to take orders for customers due to behind the counter conversations that seemed more important than serving customers. There were two gentlemen who had been there approximately 10 minutes before us, and went to the pick up station three times to see if their orders were ready (multiple customers got their coffee and tea drinks before them). A quick note on the customer service - as someone who worked in food service for a number of years, I could empathize with teams that deal with high volume of customers. However, what separates good from great customer service is the ability to communicate with your customer when times are busy, as opposed to ignoring them. There are seated areas but fill up quickly, and they do have an outdoor space to hangout as well. If I'm in the plaza area and need a coffee, after this experience, we would debate before going.

Food Service…read more Ambiance One of the kindest people you'll ever meet and good is great. He also takes card but cash preferred. Forgot to snap a picture but will be back to do so next time.

Came here after seeing lots of talk online about Kenny's being the best breakfast burrito spot…read morearound SJ. Kenny and the staff are extremely kind and caring, and even when the place fills up they deliver excellent service. However, I thought the food we ordered was just ok. Ordered the #1 (Breakfast burrito), #5 (breakfast sandwich). Both items' composition was not the best. They were wrapped with the wrapping paper that didn't securely hold the entire sandwich/burrito securely. Especially for the sandwich, the cheese and meat were easily spilling out from the sides. The burrito was standard, but I felt the same way more or less regarding its structure. Additionally, the flavor was ok and good at best. The meal came with red salsas, which look to be house made since it was clear there is pickled onions and some other little things in it. Honestly it is an ok salsa, I'm not sure if this particular flavor is what I'm looking for to complement a breakfast burrito normally. We had an OK experience. The restaurant seems like a fairly small shop (run by family)! While I'm all for supporting local and mom/pop shops, I probably would not wait over 15 minutes for it. Maybe will have to try the bulgogi items next time! But for breakfast burrito/sandwich it was just ok to me.

Gamers Heaven is exactly what I want to see in my local community. A group of enthusiastic…read moreindividuals that want to create a space for people to come in and create memories. The place is both spacious and small? The hallway of merch is always fun to see. I love the split wing layout. You can buy drinks and sit in the front area, or shop and play games in the back. It's interesting. I also like that they test out their drinks. You are able to order from their menu of course, but they will give you the option of one of their experimental stuff! I did this last time and had quite a bit of fun! I haven't had a chance to get here for board games and such. But I do like their merch selection. I like that you can read manga as well and I love that they have monthly events you can participate in! Really hoping to get a chance to come here more often!

I randomly saw a video of this joint from TikTok last month? So I decided to drop by here on a off…read moreday To me, this is simply just a drink or tea place with a small extension. A hallway with some art you could buy from artists and some official merchandise from well known games like ZZZ or so on? I took a good look at the food/drinks offered here, they look okay (prices a bit high) I wouldn't exactly call it a reason for coming here? It also happened to be a some sort of Beyblade event going on? Very cool, I wasn't aware people are into this franchise as of 2026. It's worth visiting at least once, the events they offer are just about a few same types? Maybe if they offer more specific events types besides the usual, I wouldn't mind paying one more visit

I love how homey and welcoming this place feels the moment you step inside. The café is on the…read moresmaller side, but it has never felt overcrowded whenever I've visited. Customers usually come in, grab what they need, pay, and head out, which keeps things moving smoothly. One of the best things about this bakery is the incredible variety of pastries and breads. Whether you're craving something sweet or savory, there's plenty to choose from: melon pan, loaf bread, dinner rolls, chow mein bread, spaghetti bread, sweet potato bread, crab and roe bread, tomato bread, apple pie, and so much more. Don't skip the refrigerated section either! They carry fruit sandwiches, tuna sandwiches, fried bread, donuts, somen noodles in a cup, and other delicious grab-and-go items. They also offer rice balls and drinks that can be ordered at the register. If you're in the area, definitely stop by and give them a try. Small businesses like this deserve our support!

Clover Bakery & Cafe is a small Japanese-style bakery and café that feels like the kind of…read moreneighborhood spot you randomly discover and keep coming back to. We walked into a cozy, compact space with shelves filled with freshly baked breads, pastries, and prepared foods, all arranged in a way that makes you want to browse slowly even though the shop is small. The atmosphere has that simple, welcoming feel reminiscent of the small bakeries you find throughout Japan, focusing more on quality and variety than on a large café setup. Seating is limited, so it is better suited for grabbing something to go rather than spending a long time inside. The biggest draw here is the combination of Japanese baked goods and savory items. The bakery selection offers a great mix of sweet and savory options, with classics like melon pan standing out for its crisp sugary topping and soft interior that stays light without being dry. The curry bread and croquette bread are also popular choices, both feeling comforting and freshly made rather than overly sweet or greasy. The bakery items are reasonably priced, which makes it easy to pick up multiple things without feeling like you are spending too much, and the variety means there is always something new to try. The onigiri selection is what really makes Clover stand out compared to a typical bakery. They offer a variety of rice balls with fillings like spicy tuna, tuna mayo, and unagi, making it a great option for a quick breakfast or light meal. The rice is well balanced and the fillings give each onigiri a different personality. The spicy tuna has a nice kick that comes through without overpowering the rice, while the unagi adds a sweeter, more savory flavor that works especially well with the slightly salty rice. The onigiri are a practical, satisfying choice for anyone looking for something more substantial than a pastry. Beyond the baked goods and onigiri, Clover also has drinks, sandwiches, and desserts including cakes and other pastries. The strawberry cake is a nice lighter dessert option, and the overall menu gives plenty of reasons to visit whether you are looking for breakfast, a snack, or something to bring home. The offerings feel thoughtfully selected, with enough variety to cover different cravings without making the menu feel scattered. Service is friendly and efficient, and the small size of the shop adds to the charm. Since it has become a popular local spot, some items can sell out during busy hours, so arriving earlier gives you the best selection. Parking can also be a little challenging during peak times, but the quick grab-and-go style makes the visit easy to manage. Clover Bakery & Cafe is a great stop for anyone who enjoys Japanese bakeries. The combination of fresh breads, affordable prices, and unique savory options like onigiri makes it feel different from a standard bakery. It is the type of place where it is worth picking up a few items and trying a mix of everything, leaving you with the sense that you have found a little neighborhood gem that delivers on both quality and variety.