Location was well staffed with nice people who were willing to help, but damn that food was awful. Food was super greasy overly salty and made me so sick i had to run for the restroom mid meal. White Castle absolutely sucks and i hope they go out of business read more

Ok I was trucking and had to stop and eat something. I would give the burgers a 7 out 10. I believe if they were hot and ready instead of Luke warm it would've tasted way better. Also I waited at least 40 minutes for my food. read more

1 star. 0 was not an option. Worst burgers we have ever eaten, sopped the grill with grease & soaked half the bun, fries were just ok, no salt or flavor. The ranch sauce was awful. If driving south on I-15, keep driving & eat in Primm at McDonalds. Service was ok, but tables were dirty & not busy; 1 person in front of us. 4 burgers, S fry & S drink $9.99, add $1 to get the cheeseburger combo. Table or barstool seating. Bathrooms clean. read more

First off, the manager was super nice and thanked every customer for their patience. They only had 3 workers in the kitchen, had to close the drive-thru, and limited hours. We went on a Friday and the hours were only 9am to 6pm. I really wanted some White Castle to take back home to SoCal so I waited about 30 minutes. They had to stop the line about every 3 orders because the parties were ordering at least 12 sandwiches. The menu items I noticed that held up the line were anything fried. I really wanted to try their Cheese Fries and glad I did. I love the crinkle cut fries with that sticky cheese sauce. Yum! I ordered BUY 'EM BY THE SACK Jalapeno Cheese Sliders which contains 10 sliders. I had not had the jalapeno cheese before and it was scrumptious. I ate 2 with my cheese fries in the parking lot before heading home with 8 safely in tow. This location also has a Coca-Cola Freestyle. The only odd thing is that the end building where the White Castle is located is considered an emergency exit. You'll have to park closer to the center of the building and use those entrance doors. The only thing I can think of having them closed is not enough employees and preventing theft. read more

Went to this White Castle location like we usually do when we go to Primm, but never stop because the drive-through is always closed. They finally reopened. It have enough manpower to run it which has been phenomenal. The burgers are very good. I will try without cheese next time lactose issues, but Service from the from the lady was very nice and the food was extremely decent compared to our marks location which needs to get some work done. read more

Love White Castle ! I go whenever I get the chance because they don't have them where I live. I love the type of mustard they have that has the onion bits in it. Great quick snack or lunch if you get enough of them. The White Castle was inside Terribles roadhouse with many other places. read more

White Castle - Burgers Near Me - Jean, Nevada

White Castle needs to take a good hard look at this restaurant and decide if it can possibly meet it's standards for customer service, service times and quality of food. There is no doubt in my mind that the four employees that were on duty when we were there were doing the best that they possible could, but sometimes, that's simply not good enough. Maybe this location is new? It is located inside an underwhelming oversized Chevron Station that is perhaps trying to compete with the infamous Buc-ee's in New Braunfels, TX. If so, they've failed miserably. Yes, they have something like 95 pumps and lots of square footage inside the building but the space is not being used efficiently and the products don't "flow". My partner said to the person behind the jerky counter, "wow, you have so many to choose from" and the employee replied, "yes and the're expensive too". I would say that the trainer failed to teach an important lesson. Not only should you NEVER disparage a competitors product, but NEVER, EVER disparage your own! I spent a few years in fast food. Get 'em in, get 'em out. Upsell, suggestive sell, hurry, hurry, hurry. And don't forget to smile. In the White Castle section of the store, there was one employee taking orders, one employee cooking the sliders, one employee packaging the individual sliders and one employee floating, doing whatever she could to help. There appeared to be two cook tops and only one was in use. The "cook" should have been able to use both cooktops at the same time, especially since the menu is simple and the orders appear to be mostly sliders and cheese sliders. There is no efficient way that the packaging employee could pack more than one slider at a time since each has to be folded open one-at-a-time. You could design a rack to hold open boxes to be loaded when it's busy. Just hold the rack upright and slide the sliders right in. The cashier had to take orders at the counter plus answer phones. Then she had to check tickets and assemble orders to be presented to customers. The floater went and did whatever she was asked to. It looked like one of the problems might be large orders. They do offer large packages such as the Crave Case (30 sliders) and numerous other multi-slider packages. No one can ever predict when those large orders will occur so you have to leverage the laws of averages to ensure that your staff can successfully handle whatever volume of business comes your way. When the person who ordered in front of us got his order, I figured good, we're next. And we were. But we had to wait for the cashier to move away from the register, walk to read the tickets and then assemble orders. She took the time to assemble three orders and brought them up to the counter all at once, but still calling and handing out one order at a time. She saved steps for herself and kept each customer waiting longer than absolutely necessary. That's okay when you're operating a smoothly oiled machine but with as many roadblocks as they had in place, it didn't make sense to add a few more speed bumps. I know that condiments are a huge expense for all fast food restaurants. At some point, you have to weigh the benefits of controlling condiments costs against the cost of lost business from disatisfied customers who had to wait to receive ketchup, mustard, etc. If nothing else, put small quantities in stainless steel pans and when it gets busy, put them out so you can focus on customer service. I happened to be wearing a shirt with the logo of my Fire Agency on it when I was in the White Castle. The cashier took a very careful look at the logo and then said "nevermind, you're not from around here". I was thinking perhaps she thought I might know someone who worked locally and asked her about it. She replied, no. We give discounts to local first responders. Good for them and thank you for "helping" first responders. But to me, it was an odd slap in the face. We don't choose who we help when we help and we expect nothing in return other than thanks. But to hear the "discount" presented in such a manner just sounded odd to me. Last complaint. It seems like more Fast Food restaurants are going to monitors for menu boards. There's an obvious advantage. You can change menu items and prices at will. You can run commercials. You can advertise specials. One thing you can't do is see the screen if you have polarized sunglasses on unless you turn your head a certain way. Oh, the sliders were as expected. I had them before when I found them in the frozen food section somewhere. I just wanted to see how they tasted "fresh off the griddle". Meh. If i'm starving, I'll scarf down a 1/2-dozen. Given a choice, you more likely to find me In 'n Out or gnawing on a Whopper. read more

If you feel the need to do this to yourself, it's just the same as a White Castle in Chicago or wherever as taste goes. The difference is that this one is in a gas station in the middle of nowhere and and you are not likely to get robbed or assaulted. When you finish your food, you will feel exactly the same here as at any White Castle, and wonder why you just did that to yourself. My expert qualifications; I grew up down the block from a White Castle in Chicago. Have I tried all 3 in the Vegas area too? yes. I had to try it too, so I get it. read more

I love the nostalgia. Little pricey but what isn't now a days. There like little beef dips in every bite!

My family and I made a stop at the largest gas station on a Sunday morning at 10am in January to buy white castles. There was 4 people ahead of me to order with the cashier. The cashier was friendly and nice who took my 10 pack with cheese. The wait took awhile because the staff had to placed the patties on each slider, then placed each slice of cheese and placed them in boxes. It was so tasty after taking one bite. I saved the rest for the trip home. read more

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Service is much much too slow for no reason. The menu items aren't hard to make and they put them out by the dozens in minutes in the Midwest. They were the very first hamburger chain in the country...so the concept should be easy enough by now for literally anyone to learn to make them quickly! And to the newbies, they are NOT called sliders. They are called White Castles. read more

I waited in a long line and was then told that it would be a 15 minute wait - and I only ordered a small combo! I've stopped here a few times and it's always a nightmare read more

2 stars for wait time/service 4 stars for the Impossible sliders 2 stars for the gross fries We went through the drive through and it took over 20 minutes for us to get our order. Burgers were warm but the fries were gross and old. My bf said his beef burgers tasted terrible so he ate my veggie sliders which he said were way better. I ate two of the the Impossible sliders and they were freaking delicious!! I am not sure if it was because I was on the 14th hour of no food and our drive was getting kind of weary or what. I need to try again to really determine. The thickness was perfect and it had such a meaty taste! Burger Kings impossible is so much drier and even not as thick. 10/10 would try again. Only issue is the price is outrageous, I wouldn't get more than 2. read more

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I've read other people's review about the ridiculous wait in the drive thru and they are all correct. 20 minutes with only 2 cars ahead of me. No one is exaggerating. Their drive thru wait time is awful. read more

Very slow. Cashier decided it would be a better idea to argue with the cooking staff then take orders. Hell you're better off going to the store and get the TV dinner ver. Very slow here. I'll go elsewhere for now on. read more

Absolutely horrible experience. Waited for an hour and then longer for our food to be cooked. Made us significantly late for our destination in LA. What upsets me about locations like this is that if they want to move slow as the dickens, that's there business. But there should be some way of informing customers reasonably expecting "fast" food that they will be waiting 90 minutes. Like, put up a sign or something. Except they wouldn't because then no one would eat her. Pure entrapment. read more

Nevada has re-instituted the ridiculous mask mandate for businesses indoors. I did not have a mask with me and they did not have any to offer me. :( So the lady said she could not take my order and I left. :( This was my first White Castle experience. Sadly, she made it memorable for all the wrong reasons. Another example how hypocritical Covid policies cripples business.... I am very close to the California border where I order inside without a mask. Heart Disease kills 1 person every 60 seconds. There processed food contributes more to death then me maskless in their building. #fact read more

I came here on the way back to California for a quick stop decided to go inside and was helped by this dude name Gino.He was incredibly rude for starters I guess he didn't feel like taking my order,yelled at me to use the kiosk and when he finally took my order was damn near insulting me.He messed up my order and when I POLITELY addressed the problem his attitude got even worse and told me if I didn't want the food I didn't have to eat it. read more

First time trying White Castle. Cashier was not friendly and looked bothered. The soda machines were out of most of the soda choices. The available tables were dirty with crumbs and smeared ketchup. The burgers tasted so soggy, it was not good at all. Crowded, messy, dark and not recommend at all. read more

Stopped by on the way out of Vegas. Service was extremely slow. Waited 20 minutes in the drive thru before we even received our food. Food was horrible. Would not recommend read more

Came here at midnight. Extremely slow service, I think they're understaffed. The staff are nice and the food is fine but don't come here expecting to get in and out. We also had a missing item from our order but figured it would be a bigger hassle to try and have the order corrected. read more

The Interstate 15 Jean White Castle For every Celebrity Chef that arrives in Las Vegas, there seems to be a fast food chain that follows. In recent years fast food expansions into Las Vegas have made waves. They include Chick-fil-A, Steak & Shake, Shake Shack, and White Castle. The Interstate 15 Jean White Castle is the third one to open in Nevada and if I am not mistaken, also west of the Rocky Mountains. This White Castle is located in what is arguably the World's Largest Chevron. In contrast to the other two Nevada White Castles, this one is also geared to freeway motorists. It is located in a tiny town where the nearest stop light is miles away in the Las Vegas valley. A few weeks ago when I hiked in the vicinity of the Primm dry lake beds (the next exit south at the California state line), it was obvious to me that the weekday restaurant choices at this state line town had also dried up. Likewise, it was obvious that a brand new White Castle had opened right off the next exit to the north. White Castle was to be my post-hiking dinner. This was the first time that I ate inside a White Castle restaurant in a decade. My first visit to a White Castle in over a decade satisfied my appetite for both food and nostalgia. Ask any New Yorker, and chances are that they are familiar with White Castle. My nostalgia with the chain goes back to 1985 when my mother had treated me to the Centereach (NY) White Castle at a time when a popular jingle was "White Castle has the taste that some people cannot live without." Years later as a young man, I made late night visits to White Castle. In New York, a late night visit to White Castle serves the same purpose as a late night visit to a Nevada Taco Bell. That is "Hangover Food." However, I'd visit White Castle for the cheeseburger sliders and fries. With all the stuff that I mentioned in this paragraph, it is understandable why a New York transplant like myself would pay a visit to the new White Castle for both food and nostalgia. This White Castle is a stark contrast from the New York locations. The locations I recall in New York were cookie cutter buildings that resembled small White Castles. They included a drive thru. This one on the other hand is inside the arguably World's Largest Chevron. A drive thru is nonexistent. However sufficient parking is. The spacious dining area reminds me very much of the Excalibur Hotel & Casino lobby when you walk inside it from the Las Vegas Strip. Featured in the castle themed wall to the right is a display case holding White Castle memorabilia. Nearby is the kitchen holding those White Castle sliders that I love to eat. Missing from the kitchen was the unique and delicious aroma of White Castles cooking. One of the things that I enjoyed during my visits to White Castle was that delicious aroma of cooking food that permeated the restaurant. Above the kitchen counter is the large menu showing several combo meals amungst the choices. The menu also shows prices that are steep in comparison to what I remember paying at a New York White Castle. In Centereach the four cheeseburgers, Coke, and fries that were $5 and change were $9.71 here. Taking inflation into effect it is still pricey. Under the menu I ordered the food. After handing my money to the pleasant Cashier, I filled up my beverage cup with one of 100-plus flavors from the Coke Freestyle machine then took a seat overlooking the cavernous Terrible's Convenience Store. The tables and restaurant were in clean condition. A few minutes later they shouted out my order. In the few minutes I waited, the restaurant changed from dead to becoming busy. Likewise so would my taste buds. Delighting in every bite of nostalgia I tried to make every minute count. The drops of onions coating the melting cheese on top of the tasty burger between the rich tasting patties were music to my taste buds. It was three star music just like the crinkly French fries. Being inside the arguably World's Largest Chevron's convenience store is a nice touch. And it was my last impression. After satisfying my appetite for food and nostalgia, before heading to Seven Magic Mountains I took advantage of the convenience by picking up a 32 ounce Miller High Life for the house. This was a timesaver. In conclusion I like the Interstate 15 Jean, White Castle. It adds something to the melting pot of Las Vegas fast food. And it filled my pot after hours hiking in the vicinity of the nearby dry lake beds. read more

Clearly this location doesn't have a manager. Everyone working was making food, and the only person serving customers walked away from the register with 50 people waiting to make food, instead of taking orders for at least 15mins. You need a lesson in time management. What a shit show! read more

NEVER OPEN!! It's 12 pm on a Saturday. Gas station is full of people but White Castle is closed. I've stopped here 3 times in last month and a half with same outcome. read more

I'm so sad!! Came here and the drive through was closed! Lame but my mom ran inside to grab us some burgers! Yay!! Just sucks because she didn't get cheese ones and if we where in the drive through I could have yelled at her kind of an inconvenience... read more

Better than having them at the frozen food section of your local grocery store. White Castle is an iconic fast food chain. I believe this location in Nevada is the closest one to my home. In fact, they are located inside the World's Largest Chevron gas station. You can order at the drive thru if you don't want to go inside the store. We did go inside the very large convenience store, and we made it to the White Castle Restaurant located within. We weren't even hungry, but I just had to try their sliders at one of their restaurants. Yes, it was my first time at a White Castle establishment. We shared one of their Castle Combos. Chose the Cheese Slider combo which included a regular size soft drink, french fries, and 4 Cheese sliders. Perfect amount of food for the two of us. Like I said earlier, the sliders are better than buying them from the frozen food section of your local grocery store. I like the petiteness of the sliders, and the taste is not bad. I bet I could eat a dozen of them with no problem if I had been my usual hungry self. Will probably be making return trips here cause I like the location, and the food is pretty good too. read more

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Was on my way back from Sandy Valley and needed gas before hitting the 15 freeway. You cant miss this Chevron for they have a huge building and they have dozens of gas pumps. To my surprise there just happens to be a White Castle inside this huge building. The building itself has so many goodies that you could easily walk out with a couple bags when all you needed was to go to the bathroom and maybe a drink and a snack. But that is a whole other review. As for WC, I should have set my expectation lower. I was basing it on when I went to Kentucky a couple years ago and that experience I had at that location was 4 star worthy. For this place........eh not so much. I dont know what it is when major known chains from another region expand but something just didn't taste right. What I got was the #2 Cheese Slider Combo ($8.99) which comes with fries and a drink. The sliders didnt taste like what I had in Kentucky. Something about the onions were a bit off like it wasn't good any more. I got onion chips instead of fries because I remember the fires were not all that appealing. The zesty zing sauce that came with the onion chips were pretty good. Sadly, the sliders you can get at Smith's that are frozen seem to taste better. Service was just ok. From ordering my food to it getting it out to me was fine. What stuck out to me was that there weren't too many people there as it was only 11 am but I noticed that a couple tables had some leftover garbage from people eating there. I noticed that they were fully staffed behind the counter and that only a few people were in line. You guys couldnt get somebody to come out and clean some tables? This only bothered me because the mess was already there when I showed up and was still not cleaned up when I was leaving 30 minutes later. I know that you can clean up after yourself by putting your trash in the receptacles but for those jerks that don't do that the restaurant should be diligent in keeping their tables clean. Overall I was pretty disappointed in this location. It's an ideal spot too but I dont plan on coming back here any time soon for some WC. The other two locations are just as bad, if not worse. What the hell were Harold and Kumar thinking? Yelp 2019 Review #12 754 overall read more

White Castle - #2 combo with onion chips - Burgers Near Me - Jean, Nevada

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Burgers/sliders were decent. But customer service were poor here. Took over half an hour to order and waited for my food to arrive-- only ordered 10 original sliders (added cheese). The guy who called out the numbers was unfriendly, also they didn't called it in order. There's people who ordered after me already got their food. (They were on 150+ while I'm at 143). The group of people behind me was telling why I still didn't get my food yet, they also messed up their order. They also have drive thru but I'm not sure how long is the wait time. read more

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I hadn't had White Castle in over 20 years. Even then, it was in Chicago. This was a great experience. Darren was amazing. He saw a table for our family and quickly came to clean it up for us to enjoy our 30 pack. Best service ever. read more

Loved the food. A little pricey but loved the food. As a vegan it took me back to my childhood when Burger King used to have sliders back in the 80's/early 90's. We tried out the impossible sliders and the onion chips with fries. ALL VEGAN! All fried food is fried separately from the meat. They even have a drive through if in case you would like to swing by for fast food and not stop. read more

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Doesn't live up to the hype! The burgers have NO seasoning needed some salt and pepper. The chicken sandwich was just s little better but again needed seasoning and some mayo wouldn't hurt. But they did taste better than the burger. The beyond burger daughter said was terrible the Carl's Jr. beyond burger is better. The chicken ring again needed flavoring. Disappointed overall with the food, don't waste your time on a flavorless mini burger. Or White Castle add some seasoning! read more

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I'm going to cut them some slack. I was in a line with maybe 8 or 10 people in front, and they announced from the counter the wait would be 15 to 20 minutes after your food was ordered. Thank you. Not today. Others in line were talking about ordering CRAVE CRATES OF 30 BURGERS. Seems to be a normal situation. So, if you're looking for a quick bite on the highway, no. If you want to stock up for a White Castle party when you get home, then it might make sense to wait. The food is consistent and cheap. It is what it is and it doesn't pretend to be anything other than a little steamed piece of ground beef on a roll. read more

I waited 45 minutes for fast food. I should've checked my bag of food before I left because my order wasn't complete.

Literally the worst food I've ever had. Disgusting soggy buns and disgusting meat. I can't even believe we paid for that. Will never ever eat there again. read more

If you got time to kill, like over an hour, I'd say feel free to stop here and wait, wait, wait. Most people, I imagine, do not consider Jean, NV to be their destination, so focusing on expediency would be beneficial to the business of selling tiny burgers and fries. The pumps are busy, people everywhere, maybe if the folks at terribles get wise they can help this burger joint sell burgers faster because I only stop for fuel and drinks here due to White Castle. One cook, one order taker, and both move incredibly slow. It's unfortunate that they get worse and worse every time I stop, this is probably my last time. Terribles could just stock the frozen burgers like groceries and leave two microwaves out, much faster solution for passerbys. Driveway hasn't been open in years either, you'd probably run out of fuel idling in line anyways. If you made it this far, here's a protip for anyone who drives through Vegas north. The north Vegas White Castle moves at a normal pace, you can street park a block away and walk in, order, and collect your food in 15 -20 min or so during the daytime. White Castle owners/operators. Just pull the plug already if you don't want to fix it, we have the decency to that to dying animals, watching this place suffer this long is inhumane. read more

Worst customer service ever. There are 4 people making burgers and not a single one looks up to acknowledge the line of customers. I've been in line for over 10 minutes, 7th in line, and not a single order taken with 10 more customers behind me. read more

White Castle - Burgers Near Me - Jean, Nevada

We stopped at this location for the delicious mini burgers. My daughter left her purse behind. Thankfully someone turned it in and Andrew from White Castle returned it back to us. Thank you so much for being so nice. read more

After a long tournament in Las Vegas, I tried getting out of Vegas to buy food on the way home. I roll in to the drive thru at 5:52 and a worker was blocking the entrance. She told me if I go inside, I could still order. After walking up, some woman screams at me -"We're closed!" Just - rude. There is no excuse for the behavior. They don't deserve my business or yours.. read more

WELCOME TO THE WORLDS SLOWEST WHITE CASTLE EVER! I have nothing more to say. If you have a spare 45 minutes whilst 5 employees are tasked to serve a line of 4 customers ( not GROUPS, single CUSTOMERS ) then this is the place for you. PAINFULLY SLOW. read more

Very very very slow 15mins with only 3 cars. Fries were cold and burgers were somewhat hot. Seems they don't care as no apology or even a smile. read more