Adel made the process nice & easy couldn't ask for anyone else he's definitely the guy very…read morehelpful and has a lot of patience.

We visited the Orland Park Illinois location after purchasing a home to look for furniture and was…read morethere approximately 45 minutes to 1 hour. Within that time, we seen 8-10 sales people walking around and no one greeted us with a hello or even asked if we needed help. We spent $15,000 there 6 years ago. I will never be visiting again.

Ok. FIVE STARS ONLY BECAUSE OF CEASAR…read more I absolutely hate Ashley Furniture. 5 years ago I had the worst experience with them regarding my bedroom furniture. But I did order out of the Joliet store. I got a $500 credit if I never called for any kind of repair to be done. And that was for 5 years. So my fiance and I decided to get a storage trunk and two bar stools using that $500 credit. Went back to Joliet and had a terrible experience there. The sales rep for the name was Omar. I recommend everyone to avoid that place. So we decided to try the Orland Park store. I was determined to use that $500 credit. We met Caesar and unlike Omar, he gave us his number and I was actually able to talk to him where Omar gave us his number and never returned or even answer his phone. People if you do decide to go Ashley Furniture, only deal with Caesar. It was Flawless and I did not have any problems. And it's hard for me to say that because I absolutely hate Ashley Furniture.

I purchased a furniture warranty through Ashley Furniture, with ProtectAll as the warranty…read moreadministrator. The warranty was presented as offering meaningful protection, but in real use it did not deliver. When I attempted to use the warranty, the coverage proved to be extremely limited and resulted in no meaningful resolution. The process involved poor communication and denials that made the protection effectively useless. The warranty did not function as it was represented at the time of sale. Although Ashley Furniture sold the warranty and ProtectAll administers it, the overall experience reflects a lack of transparency and good-faith service. A warranty should provide real coverage when needed, not technical barriers that prevent any real benefit. Based on my experience, this warranty offers little value for its cost. I am sharing this review so other consumers can make an informed decision before purchasing this warranty through Ashley Furniture, or even buying furniture from them.

Baths by Envy recently completed a tub to walk-in shower conversion for me. I couldn't be happier!…read moreThey're experienced, talented, very professional, sticklers for quality, and nice to work with. This team works well together, which led to great communication...regardless of who I was talking to. Having done limited updating before, I had a tiny bit of sticker shock when I got the quote. But I researched prices/vendors and found that the cost was quite fair. And now that I've seen how much work (and number of steps) went into this conversion, I feel it was a great value. The team helped make sure the shower blends with everything else in the bathroom, which was reno'd a year ago (before I bought the place). With the new shower, the room looks bigger, brighter and better. At the end of the day, it's not just about having a beautiful, well-built shower or about getting the right price. It's also about being treated well as a customer, relying on the expertise of pros who care, communication, and having decent folks working in your home. In the order in which I met them, BIG THANKS to: Piper, Jed, Scott, Bill, John, Julies, Sarah, and last but not least, Paul the tile whisperer! Don't hesitate to call on this team. You'll be glad you did.

3 years ago this company turned a 2 week bathroom remodel into a 3 month disaster. Now, 3 years…read morelater, the $600 medicine cabinet fell off the wall and damaged the $300 faucet and $250 vanity top Out short list: Wrong shower door received and installed - received a discount but still bang my head on the short door Carpet burned by careless use of drying lamp Tiles not cleaned properly after installation Corner shelves in shower not level Medicine cabinet mounted to drywall - no drywall anchor, no stud attachment This company's work quality was a complete failure and over priced.

Michael was the best salesman I have ever dealt with. He was funny and knowledgeable with each…read moreproduct. He made our experience at mattress firm super easy to find exactly what we wanted and to match the price point we were interested in staying around. If I could rate 6 stars I would strictly for the service.

We went in as family my wife and bouncy daughter, we received great service…read more I shopped online with discounts and found a great price, to know what I should expect in store. Tom K. beat my online price and really went the extra mile to make us feel like valued customers. I would refer them and especially Tom K. to anyone who needs a good mattress at a reasonable price.

Everything can improve. Furniture is cheaply made, shows up damaged, and the "real leather" couch I…read morepurchased for $1000 only lasted 2 years. What a joke.

Hello, I recently…read morebought a nine piece comforter set that only came with 8 pieces. I went back to VCF and dealt with a beautiful sales lady named Beata. She was t the Mgr. , who wasnt there, but I never ever couldn't tell!! She took the bull by the horns and rest assume me that she woukd get to the root of the matter. I just knew that I was about to be on a goose chase for this last pillow that I didn't receive! HOWEVER, Beata made a liar out of me and stayed on the manufacturer and followed up and followed through!! I was so impressed that I had to write this review because I had my pillow in hands in under two weeks time!! She is phenomenal!! Kudos to you and very sure to ask for her if you shop at this location!!

I was having issues trying to order online. Decided to stop at the Bath and Body in Countryside on…read moreJoliet road. Staff was helpful and they had everything I was looking for.

Very nice store with plenty of nice products Helpful staff,…read morepleasant place to shop Many items have a sample item to try before you buy

The guys that they had deliver my washer were excellent. They had it in here and installed in…read morerecord time. I was worried about it because the last time this happened over 15 years ago, the guys had a big problem getting the washer through our gate and into the house. It was a lot of anxiety. Thank you for making this delivery a breeze. I really appreciate it so much!!! :)

Great customer service, great delivery and installation. Driver, Manuel and Helper Gustavo were…read moreboth respectful and kind! Kudos to ABT!

After raising my concerns, The RoomPlace worked quickly and diligently to resolve my issues. Their…read moreHome Delivery Manager was responsive and professional, and offered a generous, fair resolution that addressed my concerns. I remain pleased with the in-store service I received, appreciate their efforts to resolve this matter, and am satisfied with the outcome.

Lazy movers and horrible customer service I ordered a couch…read morefrom here and they originally told me it wasn't going to be here till January and ended up getting here a month early and I was happy and THREW OUT MY OLD COUCH, thinking I was going to get a new one the next morning, JUST TO FIND OUT THAT THE MOVERS DIDNT EVEN TRY TO MAKE MY NEW COUCH FIT INSIDE MY HOUSE. They said it was too small of an entrance but yet they tried the smallest side entrance!!! The movers were making excuses for every OTHER possible entrance including the front main door that they didn't even try! called customer service to talk about it and THE LADY WAS EVEN MORE RUDE and not helpful when I was asking questions about what to do, she just was so annoyed by me apparently. TERRIBLE. Hire better movers that don't make excuses and more understanding customer service reps.