I had two each, 8' x 12' Windor 3 panel slider doors installed by mancino doors and windows. They won't stay in adjustment and Windor won't help as mancino installed them. Bad manufacturer that sells to bad installers so Windor can separate themselves from warranty work....It's too bad as the price, delivery and quality were good....they just don't believe in customer service so I have doors sooooo poorly adjusted they won't lock and they won't stay in adjustment. It fell out of adjustment in 3 weeks.... read more

I have worked with John two times over the years for putting in/replacing windows in our home. He has always been timely, professional and consistent. He also helped us find a great GC for a room addition. Win Dor is great and their prices are reasonable. Highly recommend them. read more

Win-Dor has exceptional service from top to bottom. Today was no different when having my slider glass replaced due to a defect in the glass. The technician, Abel, was punctual, very professional and replaced the glass super quick and made sure I was completely satisfied with the job before he left. I wouldn't think of using any other company to handle my windows! read more

Love my win-dor windows,very happy with them. Now we have scheduled the rest of the windows. Would highly recommend them, I had several estimates,Anderson wanted 3 times the cost of win-dor and these win-dor are top quality. Thanks Stephon read more

This is a top notch team! Our sales representative Stephon was professional and helped us get a great deal. He helped us every step of the way and delivered as promised ! The installation team did a great job and cleaned thoroughly after installation. Our door looks beautiful and I would definetely hire Windor again in the future :) read more

Great customer service, loved Abel Mendoza who came out to adjust some windows after being installed. On time, efficient, fast and friendly! Great service! Thank you! read more

After getting estimates from 3 different window companies, I recently had three old aluminum windows replaced by WinDor. One of the companies is one that does a lot of radio advertising, and the other two, including WinDor, were companies who had recently done whole house window replacement for close friends. Tyler, the WinDor salesman was friendly and straightforward, no high pressure. After reviewing his proposal a couple days later, I realized there was a mathematical error in the computation of the final price (an error in my favor). I brought the error to Tyler's attention, and to his credit he stood by the bottom line price. One of the companies I disregarded because their price was sky high. The other company was also priced higher than WinDor, but their windows were manufactured by an well established, window company and they just do the installation and service. WinDor was the only company that actually manufactured, installed and serviced their own windows. I spent a lot of time visiting the showrooms of the two companies I had narrowed it down to, and given the location of the windows I was purchasing (facing the side of my house and not visible), I decided the WinDor product would work well and I couldn't justify the cost of the other brand. The techincal measurement crew came out as promised and a couple of weeks later my windows were installed. The installation crew was prompt, courteous and neat. The job was finished in about an hour less than originally estimated. The new windows look great, both inside and outside of the house. Upon the final walk through, I noticed there was a gouge in the vinyl frame. I pointed it out to the head installer, he took photos and made a note of it, explaining that WinDor had an outside company they would send to my home at no cost to me, to repair the gouge. Overall a good experience. If it hadn't been for the need to repair the window, I would have given 5 stars. The window was repaired to my complete satisfaction, and the gouge is invisible. read more

The door looks great! We got an 8x12 5 panel folding door. My project had a moving target permit date and the guys (Stephon and Mike) down at Windoor were flexible and helpful getting the install set up at the right time. The price was great and the quality is top notch as well. We look at a lot of different doors and ended up going with Windoor because of this. read more

Just had 5 sliding doors a bay window and 4 smaller Windows installed by Jo and his crew. So happy with everything wish I would have done this sooner. These guys worked their buns off for three days and drove all the way to palm desert for this job. The entire experience with the company was great, from Eric giving the initial estimate to scheduling to the installers. Very happy with it all. Thank you. read more

These windows are great and service is great. We had a leak in one of our windows. The company sent Jesus out the next day. He wa prompt, efficient and very knowledgeable. He resealed the window and checked the others, excellent service read more

just had my patio window replaced after I accidently broke it while cutting grass and hit a rock. I am truly grateful that win-dor backs up their warranty and replaced this large piece of glass at no cost to me. we have had these windows for over 4 years and are very happy with them. they have significantly cut down on the outside noise coming inside. they actually help me sleep at night, as it gets extremely windy here in the winter months and I noticed a big difference in the wind noise in the upstairs bedroom. also no more little dust cones on the window sills that we would see with the old windows. probably saving money on energy as well, but with my solar system my bill is always zero anyway. I would definitely recommend win-dor, and thanks to Gustavo the technician who did a great job installation of the new window. Thanks Again win-dor read more

Windor is the best, my wife and I love them. We had a small problem with the operation of one window and they sent out a tech to repair it. The techs name was Abel and he did an awesome job and was very courteous. read more

Best thing we ever did. They were great to work with. They installed just as they said no problems and they did fantastic work and so clean. The windows are the best. House is so quiet and look beautiful. I would recommend them to everyone. read more

I was very happy with the service Win-Dor provided today. I had my windows installed a year and a half ago. Something went wrong with the apparatus that keeps the window up. I called customer service and they sent someone to fix it. His name was Abel. He was professional, patient and he fixed it PERFECTLY Can't ask for more than that. read more

Very professional and what a great product!! I bought custom front windows and French doors for my home and they were a pleasure to deal with. Installation crew was very polite and cleaned up after themselves. I'm very pleased and plan on redoing the rest of my home only through them! Thanks guys!!! read more

We had all of our windows replaced by win dor as well as a slider and three French doors(new instal not replacements). I have complained about one of the French doors from the time it was installed. Win Dor says there are no records of my complaints. At least two persons have been out to "fix" the door. It was never repaired. Today the tech said the charge would be $150 for the part and $90 for the install. He said I was informed of the charge when I set up the appointment, I complained and said that I was not informed of the charges. I spoke to the scheduler and asked to speak to the supervisor. She said he wasn't available. I asked for his number, no dice. The supervisor called and was irate. He said I approved of the charges when I scheduled the appointment, I did not. He said they had a recording of my consent. I said let me hear it. He said I could hear it in court. The tech said, before the instal, they would not guarantee that the new part would fix the problem. I said in that case forget about it. Why would I agree to a charge to a repair with no guarantee it would fix the problem? He attempted to leave with out securing the old parts, I said all these screws are still loose(I filmed it) he tightened them but not all of them saying they were that way it was when he arrived. The supervisor said don't ever call again with any other complaints. He was hostile and accusatory. Over all the windows and doors have been good but service has been terrible especially with the French doors and the one that has never functioned like the other two. Win Dor fought with our GC regarding the installation of the French Doors and other widows that were new installations. It made for more stress in an already stressful situation. I would never use Win Dor again. read more

Win-Dor did an outstanding job on our Bi-folds and french doors. From sales, the scheduling team , and the installation team. There is so much that goes into the process and the entire team at Win-Dor were right there to answer ever question we had. The vi read more

We purchased our doors and windows from win dor and I called them for couple items because some of items are life time warranty, well flatly told me that the items such as locks, screen door and sliding glass door were not covered and I have to pay for their guy to come over and look at those items. I would not recommend them because their after sale service is terrible. read more

Tyler Waidley WinDor Factory Representative Mis-quoted our job and then refused to honor his quote. When shown his own quote, only offered a "discount" read more

Sadly I now have to update my positive review. The window lasted only three weeks. It appears that some sort of spring has popped out and the window will not open without coming out of the frame. Three phone calls to Windor today...three messages, no response. Apparently the company does not stand by its product. read more

My son ran through our old, single pane, sliding glass door a couple months ago. We contacted WinDor to order a replacement. Don Santana did an excellent job quoting our new door. He was honest, responsive, and very helpful. He responded quickly to our inquiries and clarified any questions we had. Mike came out to measure the door and was polite and efficient. David and two others came to install the door on the date projected. When they arrived, they greeted me and immediately started working. They took their time to carefully remove our old door. They worked diligently and were very neat and clean. I appreciate that they made sure to clean the windows and vacuum the area when the job was complete. They were all very polite and professional. Overall I am extremely pleased with the quality of our door and the customer service that we received through the whole process. Thank you WinDor!!! read more

We got great service from Abel today. He fixed our stuff without forcing us to take the $250+ replacement that we ordered. He was timely, courteous, knowledgable and thoughtful. read more

We wanted a sliding glass door, we got it! Win-Dor offered us a good deal, were thoughtful and patient with us while we made our decision, and then professionally built and installed the door. The installation was only a couple hours! The salesman, Stephon, was not pushy, understood our needs and worked with us to get us what we felt is a fair price. read more

We have used Win-Dor on two occasions replacing our original windows. Prior to doing research we happened to see an article in the Orange County Register regarding Win-Dor. We were so impressed we were convinced to give them a try. We can honestly say this was a great experience!!! Corey Garvin is the best! He answered all of our many questions and was always there for us. The installers were wonderful and personable. Very efficient, professional and left everything clean. We have never had a problem and never needed to contact customer service. The windows look fabulous! The house is cooler in the summer and warmer in the winter, and it is quieter too. We wish we would have replaced our windows sooner. We can highly recommend Win-Dor and Corey Garvin. read more

We have had our WinDor windows for 15 years now and have had excellent luck with them. The few problems that we have encountered have been addressed promptly by the Windor service team and the lifetime warranty is appreciated. We replaced the existing, original aluminum framed, single hung windows with their products, and upgraded two windows to bay windows, and replaced a large sliding glass door with french doors. The difference in noise and the amount of dirt that entered the house through the windows was incredible, and the air conditioning and heating bills decreased significantly due to the thw better thermal insulation of the vinyl frames and double windows. Overall, we are extremely pleased with the looks and function of the windows and feel that it modernized the appearance of our home. read more

Dave and his team did a great job installing my new slider. They were able to a accommodate a last minute schedule change which I really appreciated. read more

We were long overdue to replace malfunctioning windows in our home and contacted Win-Dor on the recommendation of my brother. Stephon Tyson came out to give me suggestions and measure for the windows that were of the highest priority in replacing. I already knew that Win-Dor makes a superior product as my brother had his windows replaced several years ago by Win-Dor and raved about the quality and the responsiveness of Win-Dor. Stephon was punctual to the minute that he said he would be at my home, was professional and courteous. But what I appreciated most about Stephon was his honesty in regards to his approach in helping me select appropriate windows to meet my needs and stay within my budget. I had a few other companies come out and give estimates and quite frankly, the other sales people took up way too much of my time and were insistent that both my husband and I be present to endure their overblown presentations of their overpriced products. I appreciated that Stephon Tyson was confident in his approach in presenting his product, did not take hours to show me the product and showed me an affordable solution to my window needs. I will be asking Stephon to come back in a few months to measure the remaining windows that are in need of replacement. Overall, this was a great experience from start to finish. Win-Dor was very responsive to my initial inquiry, scheduled my initial consultation with Stephon in a timely manner and called to set up my follow-up appointments and installation dates even sooner than Stephon told me that they would call within. And by the way, the windows are beautiful, super easy to operate and makes a huge improvement to the appearance of my home! I am very happy to have selected Win-Dor to complete my home improvement project and found Stephon to be very easy to work with. If you need windows, call Win-Dor! read more

We had a great experience with Win-Dor! They replaced all the windows and sliding door in our 4 bedroom house. They provided excellent customer service, a fantastic price (beat out 3 other companies), exceptional product quality and installation. We were in a hurry to complete the work due to other construction issues, and they accommodated our request. We highly recommend this company. read more

I had a 16 foot bi-fold (accordion) door installed by Win-Dor in 2014. It is amazing. In a house that was completely remodeled, it is the most complemented feature. I highly recommend Win-Dor's quality products. read more

Dear Taylor, Thank you for writing. I'm just wondering who is doing the "cyber bullying" as I never asked nor do I expect anything "free" from your company. You're a big company and I am just a one person who discovered a way to share my experience and my dissatisfaction. I am, as I mentioned before, still don't understand why Corey suggested and convinced us to have this window the way it is. That, in my opinion, was not in our best interest. I am not denying that we share the responsibility because, after all, we did sign the contract and didn't speak up then when we realized that it was a bad choice. As I mentioned before, we didn't like it from the beginning but didn't think we can do anything about it; It's not that our "needs have changed". And again I'll mention that I feel and believe that we were overcharged for this particular window. Have a good day. read more

After researching vinyl windows, we decided to work with Win-Dor and their sales professional, Stephon Tyson. It was really nice working with Stephon, he was not pushy, very professional, and a showed us all the choices we had both at the design center and at home. We thought the price was very reasonable and decided to go with them. Win-Dor manufactures their own windows, so everything is custom-made and high quality. The installation crew came in and installed our sliding door, and two beautiful sliding windows along the back of our home. They look beautiful and are a big change from the wooden ones we replaced. The stucco crew came in the next day, and they were amazing! Everything looks so nice and clean, and we are very happy with the outcome. We really are happy with Stephon and Win-Dor! read more

Win-Dor was recommended to us by my parents who were very happy with the work they performed several years ago. We contacted Win-Dor to replace a set of french doors that leaked every time it rains. We decided to have the doors replaced with a slider. With Easter only 6 weeks away we asked if it was possible to have the door installed before then. The door was installed and the stucco patch work was completed just before Easter. We are very happy with the new door. The install team (lead by Chris V.) was very professional and did a fantastic job. I will be recommending Win-Dor to friends and family in the future. read more

Had some windows replaced by Win Dor a couple weeks ago and love them !! Jan my Service rep was knowledgeable and help me decide what would work best for my home. David and his crew did a terrific job on the installation he was very professional clean and paid attention to detail. Second time using Win Dor and would highly recommend them for their service and quality. Patty Chavous read more

On the positive side, I had Win-Dor doors and windows installed throughout the house and they have been great. On the negative side, a few years after the installation I needed some trim replaced around my sliding glass door. I found that all of the San Diego offices are now closed. Attempting to contact the Brea office was a joke. It is nearly impossible to get them to answer the phone or return a call. It appears that small repairs are not something they want to do. After finally getting a quote via email for $140 I had to leave at least 4 voice mails before I was able to catch someone to schedule the repair. At that time I was told that the quote was incorrect and that it was actually $300 to simply replace the plastic trim around the door. read more

Re did 13windows and 2 sliders! From the salesman Corey to the installers Danny, David & Manny O. they were great!! They covered my floors and furniture were very careful, clean and neat! The windows and sliders look and sound beautiful! Very happy we went with them!! read more

Jesus came out first time and to replace all casement hardware on 7-1-2016. He was most helpful and replaced the hardware efficiently and quickly. When I called customer service Kim for the replacement of the casement hardware I explained that the locking hardware on one window was also broken. Jesus came back out today,7-28 and replaced the locking hardware on one bay window. He replaced the locking hardware on the two windows in one bay. Jesus went over and above he adjusted the wheels on the screen of the sliding glass door and adjusted the slider which was not sliding smoothly. Thank you Jesus read more

No quote-one star (for returning phone call)! Called Windor to get a window quote. Don from Windor had previously given me a quite for a patio cover, which I had another company do. He also gave me a quote for French doors, which I had another company install. I am now ready to have Windows installed, called Windor to get a quote and made an appt for Don to come out. Received a call from Don asking me if I had the patio and frenchdoors done, I said yes. He then said, 'well why should I come out to give you an estimate?' I said 'well I gave you the opportunity to give me your best price on the patio then on the frenchdoirs but other companies beat your quote' to which he replied, 'I don't think I want to come out and give you a quote again, I can tell you we will never beat anyone else's quote' I said 'no problem, cancel my appt.' I guess Windor employees do not believe in people shopping around and getting different quotes, as Don represents Windor, I suppose he believes when a quote is given it is a done deal! read more

Well, it was time to change my windows. After a few appointments with different companies, I choose Stephon from Win-Dor. First problem occurred when they told me I have lead on my old windows. I wasn't surprise .. it's a old house! I contacted a few companies who are specialize on those kind of thing, and I choose KB Environmental INC. I got an estimate, agreed with the price, schedule the job and everything was set. KB Environmental INC came to take care of the lead (one day before installing the new windows by Win-Dor) and make a HUGE mistake: (to this day I don't know what happen) they were schedule to take out all the old windows, and "clean up" the lead on the frames. Instead, they took all the windows AND ALL THE FRAMES OUT !!! Of course, when Win-Dor was ready to put the windows, they couldn't (no frames to install the windows). To make the story short, I wasn't happy about the mistake, but KB Environmental INC step up and agreed to fix it. Win-Dor (Stephon) was great. They managed to do their part and when I called Stephon and ask him to see KB Environmental INC, he was there with me, to make sure the repairs (outside & inside) will be done right. I have a business too, and I understand and accept, sometimes "shit happen"!! The big difference is: When a problem occur, usually the good companies stay on the top of it, and try their best to fix it ... Win-Dor and KB Environmental INC did. I recommend both companies. John at Headline records. read more

Had two good experiences with Win-Dor. Two sliding patio doors, a double front door and four windows in total. Delivered as they said, clean install, and communicated professionally throughout. Will use them again as I continue to remodel. read more

Their product and service is top notch. The quote process was handled by Tyler Wadeley whom was courteous and professional. While their price was more than their competitors, I felt that their product quality justified the extra cost. Installation was professionally done in a single day (we had a total of 4 windows and 2 sliding glass doors). The window quality lived up to expectation. The only downside is how long it took from signing the contract to actual installation (about two months) because they manufacture their own product and the high demand. They are apparently working on remedying this. Regardless, Win-Dor does come highly recommended and apart from the time delay we experienced we have no reservations with the quality of their service and products. read more