Extremely flexible, convenient, and legit. The services were astonishing, and the customer service…read morewas out of this world. My car came back looking newer than when I first purchased it.

I was involved in an auto accident and needed to get my truck towed. Preferred Auto arrived…read moreimmediately at my location and had my truck loaded up quickly. Andrew took care of me and my truck. He kept it secured at his lot until insurance could pick it up. Andrew was very responsive and respectful. I would definitely recommend using them. Thanks again!

Outstanding Service... Ask for Michael…read more Michael provided exceptional service from start to finish. I live in the hills of City Terrace, where the streets are extremely narrow and difficult to navigate, yet Michael handled everything with complete professionalism. I own a 2022 Chevy Silverado, and he did an excellent job maneuvering through the area, safely transporting my truck to the dealership, and ensuring the entire process went smoothly. What stood out most was his strong communication, professionalism, and clear attention to safety. He also expedited my pickup and made sure my vehicle was returned safely and without issue. Service of this quality is not easy to find. Michael, I sincerely appreciate your work and the care you showed in handling my truck. Thank you for your professionalism and for prioritizing safety throughout the process. If you are looking for a company you can trust with your vehicle, I highly recommend this business. If Michael is available, I strongly suggest requesting him directly you will not be disappointed. Excellent service deserves recognition. Keep up the great work, Michael

If I could, I wouldn't even give it one star…read more Minus two stars. This company provides absolutely terrible service and should be avoided at all costs. They contract with AAA, so if you call AAA for a tow and are located in or near the San Gabriel Valley, please confirm that they are not sending this company. The driver, Robert, arrived to assist with a tow. He had really bad breath, which I suspect was due to much needed dental work and years of neglect. Despite his unpleasant odor, he towed my car and removed the rear blown-out tire and put on the spare. However, he cross-threaded three of the lug nuts, which I didn't realize at the time. As a result, the tire wouldn't come off. I had to have the car towed, and I had to pay for his negligence and the damage to my car. Oddly enough, when the tow driver arrived to tow it to American Tire Depot, he told me that this happens frequently and that the same thing had happened to his father six months ago. I contacted Freeway Towing and explained everything that had happened. I spoke with a very unprofessional Karen named Linda, who had a thick accent and was very rude. She asked me the same questions repeatedly, even after I had explained thoroughly the situation in great detail and knew that the driver was at fault. She later emailed me an incident report to complete, which I did. I sent receipts, pictures, my driver's license, registration, and other documents that they requested. I followed up several times, including with AAA. After corresponding with another Karen, Nadia Haddad (whom is supposedly a co owner) they denied my claim. They didn't provide any explanation, proof, or rebuttal for their denial. They simply denied any damage or wrongdoing. It's unfortunate that they couldn't own up to their mistake and reimburse me. I did a quick Google search and read their reviews, and it seems like I'm not alone in knowing how terrible Freeway Tow in Monterey Park is. This small business is an absolute nightmare and joke. Don't ever use this company! Ever!

Excellent service received from Alex - dispatch manager and Eugene tow truck driver . Provided…read morecomfort , safety to our employees as they were stuck on the side of the road on the grapevine. Made this experience one of the best ! They were there in a timely manner . Communication was superb. Truly a place you can rely on , dependable and trustworthy. Kudos to Alex & Eugene ! Assets to this company !!!!we appreciate you - Tangram Interiors Santa Fe Springs /Fresno -Carol

If you need your car towed, call anyone else. If you need a $3,900 demo-derby special done to your…read morepristine chassis, CarGeeks Towing is your team! Called them through AAA for a simple flat tire. The driver looked at my E36 323i and assured me that using wood blocks for his flatbed might leave "a couple of minor cosmetic scratches on the bumper." Based on his professional promise, I signed the waiver. Instead of a couple of bumper scratches, the driver violently compressed the shredded tire up into the wheel well during loading/unloading, leaving me with: * A destroyed front bumper cover * A severely crushed, buckled passenger fender * Broken mounting tabs on the rocker panel * A chewed-up wheel lip To top it off, he dropped the car on the street at my house and sped off before anyone could walk around it to inspect the damage. Now they are hiding behind the "minor scratch waiver" to dodge accountability for gross negligence. Save yourself a massive repair bill and do NOT let CarGeeks anywhere near your vehicle.

Great service, very professional!!!! Highly recommend them…read morefor anyone in need! Keep up the great work

Very polite arrived when they said they would didn't have to wait hours attention to detail.read more

Action towing took my car out the opg lot when I got the car back stuff was missing and when I…read morecalled the supervisor he said they didn't touch the car doesn't make any sense I doubt OPG would steal anything from my car don't recommend using Action Towing After I left a review manager called me back yelling at me questioning why I left a review but when I called he acts as if I misplaced my belongings I kno what I had in my car !

Thank you so much! Roni is amazing, he helped me and my dad get my car back with no issues at all!…read moreHe even helped with towing! Very good company that cares about its customers!

First day after a long rainy week, my husband drives his mode 3 to work. Hits a pot hole and blows…read morein back left tire... I'm going the review the process of communication AND the actual towing desperately. The communication... my husband called the Tesla roadside assistance number at 7a on a Saturday to get it towed. They connected him with C&R towing and told him eta was 1.5 hours. 2 hours later, my husband called the towing company and they said the driver would be there in 10mins. Another 15mins passed and no one showed up. My husband called to cancel the tow since the driver hadn't arrived and informed them he would call back after we came home from the family event. * We had to be at an event at 10a and had allocated 3 hours for the whole towing to America's tire company for drop off. Nope, that plan was foiled. The morning communication and extreme delay was very inconvenient. 2 stars for this. I understand if there is an urgent pick up or traffic delay (we live in L.A.) but no communications on the delay and us having to call in frequently for check in was very annoying. Was the man on the phone nice? Yes, polite but the lack of communication on change of eta was not cool. After we returned from the event, we called to report we would be back in 30-40mins. The man on the phone said he can either get someone to go in 30mins or original 1.5 hour eta. This time the communication was way better, he called us right back to let us know it'd be the longer eta. No problem. The driver was on time and efficient. Great service. Gentle with loading the vehicle on the flat bed, got all the tires secured and off they went. Less than 30mins of time. 5 stars for the service man! I don't know what happened in the AM but it was a completely different situation than the afternoon.

They did a great job, I called them.on Sunday and they picked up the phone rightaway and even…read morethough my towing wasn't urgent they were there within an hour with a flat bed, helped to navigate a parking lot with alot of parked cars and recover my car that was damaged. Overall can highly recommend.

It's never a good thing when your car stops working or in my case, does not turn on at all. My…read morefamily and I went to go eat at El Pollo Loco for late lunch today. We go to the car to go grocery shopping next, and what do you know...car won't even start. It wasn't the battery because we tried jump starting it. It was the starter. I called my insurance company, Farmer's, roadside assistance. It was a long ordeal on the phone with them because they connect the call out of state, and then I was not told approximately how long it would take to get someone to tow my car. I also called my sister in law to come pick up my husband and son. Ten minutes later, I got an automated call saying the wait was an hour and a half to get someone there. Anyways, my husband and son got picked up while I waited for the tow service to arrive. The gentleman from the tow truck, Hussein, called me to assure me he was ten minutes away. He called me again and asked me if I could see him in the parking lot, which I didn't. Then we came to know that the guy from Farmer's who called him and told him the address where I was at, gave him the wrong address to a different El Pollo Loco! Ugh! I had even spelled out the name of the streets. Luckily it wasn't too far from where I was. Hussein came quickly after and hooked my car and off we went. He was really nice and professional. We dropped off my car at the local car shop that we go to. I was not happy with Farmer's service but very pleased with the service of this company. I would highly recommend them for any emergency car situations. Thank you again!

Worst transport. They block the streets, driver makes fun of the people waiting to go through. If…read moreyou call the company they will cuss your out! Stay away from it!

I have AAA insurance and they dispatched SAN GABRIEL VALLEY TOWING . I only had to wait 15 minutes…read morethey got to my location super fast . My tech guy name is Jonathan he was so professional and helpful , he changed my flat tire in record time , also gave me information to be safe driving with my spare tire I will recommend this towing customer 100% - fast respond - excellent customer service - they kept calling me with ETA arrival Thank you for helping me with my flat tire and thank you Jonathan for being so professional .

I used SGV towing via AAA for a battery issue I was having. They came 10-minutes after I reached…read moreout to them and they were fast and efficient. The gentleman who came to help me out with my car was very informative on what was going on. He was able to replace my battery but mentioned to me that I needed to still change out my alternator as that was the main issue with the vehicle. Thank you SGV towing for being fast and efficient, especially for someone with a busy schedule like myself!