In the middle of a 112º Phoenix day the week of July 4th ....my AC finally went out on my 2012 Kia…read moreForte5. Came back to the expertise of Trevor Hodge (who got me in the next day!) and his crew to get a new AC system, plus a scheduled 3-point fuel system clean up/flush, new spark plugs, radiator flush, oil change, engine air filter, and they even pulled a superficial nail head out of a tire. Was it all cheap? Nope. Was it all worth it? Yep. As usual, the prices at this dealership, IMO, are fair if not slightly lower than most Kia dealerships in the area. My biggest plus for this location? HONESTY and SKILL. I know from experience that Trevor and his team will never tell me I need something that I don't, or make out that something is an "emergency" when it is not. Now, the AC is blowing strong and cold again, I'm getting better gas mileage, and know that my car won't overheat in this extreme weather. Peace of mind for our cars is hard to find and even harder to keep. If that's what you're looking for with your Kia, this might just be your favorite dealership.

They use remanufactured (used) parts for warranty and service repairs. The nearby Kia dealer uses…read moreonly OEM parts. Spent 4 hours in noisy area attempting to buy a new 2026 Sportage. Could not get a clear OTD price. My wife and I left very fatigued. Would not match nearby Kia dealer's price until the next day after I had already purchased the identical Sportage at the other dealer.. Each time I contacted them I got a different sales person and had to start everything all over in a week long . I had purchased two Kias from them in the past 15 years.

Service Advisor and he was awesome! Great communication and customer service skills!…read more My experience today was truly outstanding. I wanted to make sure this car dealership knows how much I appreciate great customer service.

We drove thru town on our way to Sedona from Los Angeles. Without an appointment, John in their…read moreServicing Department was courteous and informative. He helped us get some needed servicing done. We drove away confident after the vehicle inspection was done during the servicing. We also appreciated the consistent status updates and spot on estimates. Thanks again John!

Jaime Sanchez was absolutely amazing throughout the entire car-buying process! He was patient,…read moreknowledgeable, and made us feel comfortable from start to finish. He answered all of our questions, worked hard to get us an amazing price, and truly went above and beyond to make sure we left happy. Thanks to Jaime, we were able to purchase our Bronco, and we couldn't be happier with our experience. If you're looking for someone who genuinely cares about helping you find the right vehicle at the best deal, I highly recommend asking for Jaime Sanchez. Thank you for making the process so easy and enjoyable!

Wow, great job Wayne. You made it worth the 400 mile round trip for not just a great deal, but more…read moreimportantly the fantastic Customer Service. I know I am going to love my new Ranger Raptor. Thank you Wayne. Kevin

Five-star experience at Genesis of Peoria! Aaron in sales was highly professional and made buying…read moremy used Buick Encore an easy, no-pressure process. When a check engine light came on 18 days later, their service department stepped up tremendously. Service Manager Josh Wells immediately booked me an appointment without any pushback. Service Supervisor Mason Nguyen treated me with total respect, kept wait times minimal, and provided a complimentary loaner vehicle. They sent my car to GM to handle a system reprogram, completely resolved the issue, and returned it to me in 4 days at zero charge. I usually don't write reviews, but the professionalism of Aaron, Josh, and Mason deserves serious praise. Thank you!

Outstanding Recall Service Experience Larry H. Miller…read moreGenesis of Peoria, AZ delivered a truly superior recall service experience. Service Manager Bryan Dunn is on point--professional, attentive, and proactive throughout the entire process. His posture and engagement reflect a team that genuinely values the customer. This is, without question, the best Genesis Service Center I've experienced in the Greater Southwest USA. Carla Henderson, NV

Another visit to Earnhardt Hyundai for routine maintenance and another quality service check…read more Everything went smoothly, from the online scheduling, inbound process, customer lounge, to friendly service advisor, Kenny. Trust Avondale Earnhardt Hyundai for your service needs.

I had an extremely positive experience buying a car(believe me I know it sounds ironic) I just…read morewanted to let everyone know if your in the market for a new vehicle, and want an honest team, I mean everyone from sales(Aj) to management (Chris) to the finance guy(Mike) then go see the guys over at Earnhardt Hyundai. Honestly the best and easiest experience I've ever had. I brought my special needs son with me (I had no choice) he started having a meltdown, they were empathic and accommodating throughout everything, got me out of there in under an hour. Truly a wonderful experience. I've grateful and extremely happy. Just wanted to share.

outstanding a place you can trust !!!!! father and son did…read morehelp me out when I needed back in 2019 . Especially the man who got the paper work together for financing! truck was in good shape all payed off very happy with this place !

Worst experience ever didn't get any help. Front desk guy wasn't trying to work anything out I was…read moretrying to cash him out with all CASH but since I look young I guess he thought I got no money

great service and didn't have to wait long. Maribel Johnson…read morewas very helpful and very good at doing her job. she helped me get car on same day. I was very appreciated for her help. she is people person and will recommend her to anyone i know very respectful, very kind, very people person very much will recommend to anyone.

Went into the dealer with my family & Eduardo made the process simple quick and easy. it was really…read moresmooth & he explained everything & answered questions. He is very trustworthy & friendly. Would definitely recommend working with him & giving him a chance. Thanks Eduardo!

Scott McEwen at Toyota Surprise is an absolute gem! If…read moreyou're looking for a car-buying experience that is completely stress-free, look no further than Scott McEwen at Toyota Surprise. From the moment we walked in, Scott made us feel like valued guests rather than just customers. His warm, approachable demeanor immediately put us at ease, and his genuine enthusiasm for helping us find the perfect vehicle was truly refreshing. Scott was incredibly knowledgeable about every detail of our 2026 Toyota Highlander Grand, answering every question we had with confidence and clarity, never making us feel rushed or pressured. He walked us through the entire process effortlessly, making what could have been an overwhelming experience feel smooth, exciting, and enjoyable. What really set Scott apart was his exceptional professionalism combined with his personable nature. He was attentive and patient and went above and beyond to ensure we were completely satisfied every step of the way. You can tell he truly cares about his customers, not just making a sale, but building a relationship. Thanks to Scott, driving off the lot in our beautiful new 2026 Toyota Highlander Grand felt like a celebration. If you are in the market for a new vehicle, ask for Scott McEwen; you will not be disappointed. He is, without a doubt, the gold standard of automotive sales professionals!

"In the end, the deal fell apart due to poor communication,…read morelack of accountability, and a surprising lack of patience from management. I expected professionalism and customer service, especially on a major purchase, but unfortunately received neither." I should've looked up the reviews before coming and wasting my time with this location. The words, lack of communication, condescending don't fall short from my experience. Imran Kahn is a person I would appreciate to never meet again. Thank you Surprise Toyota for fitting the stereotype once more.