I have gotten two massages from Tamika and she is fantastic! She does such a great job on my head, neck, shoulder and back. I get migraines and my head, neck and shoulders seize up. She gets my muscles happy again. Thanks Tamika. read more

Amazing experience. There were 4 of us going for massages for my daughters bday. Every one of us enjoyed our massages. The staff is friendly and the atmosphere is very relaxing. Can't wait to go again the next time I visit. read more

Juan is the best!!!! I had an appointment with Juan for the first time today. Someone told me Juan was a great massage therapist and they weren't kidding. I have seen many therapists before but never with such pinpoint accuracy on my pain and tense muscles. I have severe neck issues and I just had the best neck massage EVER!!!! I feel like a new person. read more

Such a relaxing experience..had a 2 hour prenatal massage. Perfect amount of pressure was given. My comfort was my therapist first concern..will definitely be back for another..not only do they have wonderful staff from front desk to therapist but you cant beat the price!! read more

I've now been to Zen twice and I can say that both experiences were very pleasant. The first time I had Suzy work on my aching back and on my more recent visit I had Ted work out the kinks. Both did a nice job of making sure that the pressure was consistent and that I was comfortable. Due to having numerous therapists and multiple time slots, I was able to get in the last minute on both occasions. That's a big plus in my book. Lastly, the rooms are comfortable and clean! I would definitely go back. read more

We LOVED our massages! We had a couples massage and they knew where all the tight muscles were and worked them out. And their prices added not ridiculous. Well worth it. read more

I went today for a focused massage for pain in my left arm. My massage therapist was Jackie and she was amazing! She was incredibly knowledgeable; walking in I could barely straighten my left arm and it was painful to make a fist with my left hand. I have had many massages and they've usually been for relaxation, today was the first time I needed a massage for pain and I am truly a believer now in massage "therapy" Thank you Jackie. The only negative experience was the receptionist, Julia who was not at all friendly. She didn't smile or make me feel welcome. read more

I love my massage therapist there but the front desk and their abilities are so poor that I will find another place. So unfortunate that the people that contract with them are so good but the front desk is so stupid it can't make you come back. I have been a loyal customer but now twice they have mid scheduled and I cannot tolerate it anymore! Good luck, find better staff and maybe you will have better customer retention! Your front desk is a bunch of idiots? read more

I had a great time at my couples massage! They knew exactly where to focus and I enjoyed the calming experience. I had Rori and she did wonderful! She gave me a useful tips afterwards to help with my areas of pain and tension. Thank you! Will be returning. read more

The therapists were very nice. However, I scheduled this appointment for a surprise for my husband for Father's Day, and they were barely what you call a massage. We're not new to getting massages, so we know what a good massage feels like. Both of our massages, we concluded, were more like a quick run-of-the-hands over each extremity, and a small amount of massaging was done on the actual back. In addition to the massages sucking, reading the paperwork that you fill out your first appointment, it states that 5 minutes before and after is deducted from your hour for you to undress and redress. Which is not professional, nor is it normal for any quality massage spa. We will definitely not return, it was a waste of money, and a disappointment to both my husband and myself. read more

Came here for a prenatal massage. It was wonderful. Was a little worried because of a previous prenatal review, but I didnt at all experience the type of massage she did. They provide you a full body pillow and head pillow to relax with and massage is on side whole time with only one time that you flip. She checked on pressure throughout massage and I was left very relaxed. Would definitely recommend to others. read more

I am beyond disappointed in the service this spa delivered. To begin, I bought a 60 min pre-natal massage online as a gift. My friend lives about 5 miles from this location, so after a week of her not receiving her gift, I called. They informed me that they hadn't even seen the gift card purchase and that it "wasn't her job to handle the email purchases," yet I had been charged. She then said she would leave a note to have it sent out, but due to Covid, they did not have any stamps and was not sure when they would get some. Her suggestion was for me to come pick up the gift card that I paid to be delivered. I explained how this was a birthday gift, I did not live anywhere near their spa, my friend is pregnant and I wanted it to be a surprise, not make her work for her gift, and this needed to be mailed asap. Move forward 25 days about 6 voicemails for the manager (who never called me back), and multiple calls asking why it was taking so long to mail and "find a stamp" for this gift card. During these calls I was informed that "it was so bizarre why it hadn't been sent but she sees about 10 more gift cards pending in their inbox and they hadn't been sent out either, so not to worry it was not just me." I finally requested that my purchase be refunded as my gift was now a month late and to have a manager call me back immediately, (still never received a call), and conveniently they found a stamp and mailed it that day. Now my pregnant friend went to get a massage and let me know again how poor this spa's service, customer service was, as well as the massage therapist being incredibly rude. She added 30 minutes to her massage to have a 90 minute massage. She called me about 45 minutes into her massage. She said that all she did was put icy hot and hot towels on her back, never rubbed her feet, arms, neck or shoulders and described it as the worst experience she has ever received. She also said she walked out and asked the therapist why it wasn't 90 minutes, and the therapist replied "not my problem and I have places to be." She then went to check out and the front was still making her pay for the full 90 min massage that lasted a whole 45 minutes. I am not someone who harps on small businesses and understand that Covid has made it harder for businesses to run. But this is exactly why I chose this place as I wanted to help a smaller business. I am not sure how it is that difficult to get stamps for a business as well as honor the full massage time that customers PAID for, or even a manager or staff to call back as some sort of courtesy. The experience I received from the staff was bad enough, but for my friend to receive even worse treatment is even worse and honestly unreal. I am frustrated and upset that a thoughtful gift turned into such a horrible experience. read more

Had deep tissue massage with Juan. Was really satisfied with the service and staff. Going back!

Gave this spa the benefit of the doubt even though there were really bad reviews. I got there 10 minutes early (appointment scheduled for 2PM) to fill out some papers but there was no one upfront to direct me so I went ahead and did it myself. The masseuses were 15 minutes late but when the clerk finally did show up, she assured that I would still get the full hour massage. The massage started at 2:15PM and the masseuse promptly ended the session at 2:58PM. Had it been a great massage, I would have had no arguments but I found myself upset the entire time. I constantly asked her to apply more pressure towards my back however she kept going at her own discretion. It just felt like she was trying to run out the clock, which I'm sure was the case. Towards the end she was very lazy wiping off all the oil off my body. I was still covered in oil and had to drive home in that! I wouldn't even recommend this place to my worse enemy, that's how bad it was. Do not go here. read more

My boyfriend and I came here since we needed a spa day. He got the swedish massage and I got the classic facial for 1 hour. My boyfriend's masseuse was Tamika and he really enjoyed his massage a lot! He said that she focused exactly on the sore muscles that he gets from working out at the gym. My aesthetician was Leah(?) and the facial she gave me was very relaxing. She exfoliated my skin and did some blackhead extractions. It was a nice experience overall and my boyfriend definitely wants to come back once a month! read more

3/18. I was so pleased with my Hot Stone Massage. My therapist was Mindy and she was great! Really worked on a lot of sore muscles after running a half marathon. The spa is very clean and welcoming. The front desk staff was kind and greeted me right away upon arrival. Scheduling the appt was super easy. I will definitely use this spa and therapist for future massages read more

Such a disappointment. My massage lacked pressure and it was supposed to be an hour long deep tissue massage! Even after speaking up and telling her for more pressure, it wasn't there. She only wasted time by using hot towels. The first time that I went to zenspa, it was amazing and the pressure was great. This time, it was more than disappointing and I will not be recommending this place to my friends. read more

I've had many, many massages here over the last few years. All have been very good to great! There is always an appointment to be had when I'm in need. Managing and reception staff are compassionate and kind in all interactions. Professionalism, cleanliness and serenity are all present here. I highly recommend making Zen a weekly "me time" priority! Price point is great for the excellent service that I get, too! Oh, and no weird shake-downs for memberships here. Just pay for what you want, with who you want and when you want it. Perfect, right? read more

First time here was about five or 3 months ago though it might of been for the wrong reason which is why my body feels a little better and relieved. Got a 50.00 cert so I decided to splurge and go redeem it right away the same day. Chantelle I believe was her name. Great soft and hard hands but smooth yet gentle. Second time I paid full price but you cant beat a swedish hour for 49. Her name kate or katelyn and she might of lookef swedish herself. Nevertheless it was a therapeuticassage and my hip pain was somewhat alleviated. read more

I had the best massage this past weekend. I called to book the massage. They were helpful on the phone and were flexible with the appointment time. I booked the massage with Shaunee. She was amazing. She was able to feel knots I didn't even feel. She was excellent at working them out. I will certainly be back. I felt great read more

Had a great spa experience. Shaynah was a great massage therapist. Took me a LONG while to find someone good without spending more money. My only suggestion would be to front staff to dress a bit more professional instead of overalls. read more

"I don't know why after 5 months you're still having a difficult time getting past this." Really?? That's what you want to write back to an unhappy customer? I have a right to update my Yelp review after speaking to a manager at that joke of an establishment. I was unhappy with your services provided, unhappy with how the site manager responded and now I'm infuriated with your smart ass comment. Sorry you're so butt hurt. There are many options when it comes to massages. To all the readers considering this place: BEWARE. Just look at the response I got back from them... Very poorly run and extremely tacky. I'll write back as often as I like complaining about this crappy place! read more

Just a group of bridesmaids trying to treat our bride to a soothing massage before the big day! Upon scheduling the appointment, there was no warning of any $25 cancellation fee...seriously??? We were running a little late when the Front desk lady (very rudely) told us the time would be cut short (half time) since the masseuse had a following appointment but that it would still cost FULL PRICE.. We decided it wasn't worth it, which AT THAT POINT we were told of the cancellation fee. Poor customer service. extremely rude front desk woman. Never coming back. read more

I just had a Swedish massage. Very nice atmosphere. Clean and smelled good. My massage was relaxing and the therapist made me comfortable the entire time. I will be back. I also purchased gift cards as xmas gifts. read more

Phenomenal massage. This was my third massage by Michelle. They've all been amazing, but each also somehow always seems better than the last. She truly knows how to feel out your body, assess the areas most in need, make an experience out of the massage, and still make it very relaxing and therapeutic. I've had MANY massages by many different therapists at many different spas and Michelle is truly my favorite. High quality massage, especially for the price. read more

Just left zen spa after driving 45 minutes to get there for a massage . Upon arriving I was told my massage therapist wasn't there and I could have a discounted massage next time . I told them no thanks. The last Time I was there I was taken back late and let out early . So I'm done . The massages have always been good so that's why they get two stars . But I won't be back after tonight read more

I have been to Massage Envy, but I liked this place much better. My boyfriend booked us for a couples swedish massage, and it was really great. I was so tight in my neck and shoulders and by the time I walked out of there I felt like I was floating and had no knots left. We both enjoyed the massage. The price is about $50 for an hour which is very reasonable. The hour includes dressing and undressing time, but it is still plenty of time to get a great massage. I'm planning on coming back here every month. The great part about Zen Massage is that they don't bug you about getting a membership and all that annoying crap either. Must try! read more

My back was hurting and I decided to try this place out for a 90 min Swedish massage. I called and easily booked an appointment for the following evening. I was promptly greeted by Kim, she asked what areas were hurting and what pressure I'd like. I had some large knots in my back that she spent a lot of time trying to get out. Overall, it was a good experience and I'd definitely come back! read more

My husband and I received excellent massages while in town visiting family. I left a voice message in the AM and received a friendly returned call within the hour with same day availability. We both received a deep tissue massage and the experience exceeded our expectations. Both therapists were very professional and skilled. We will absolutely be back when in town again. The price point is just right. Not too high, however, not too low that I felt I was not valuing the level of training and experience of the therapists. Win Win! read more

My husband bought me massage and facial at this place and I think I'll probably go back for the massage but not the facial. Lori,my massage therapist is very nice.She knows what she's doing and I felt good after. Veronica,my aesthetician is not worth it at all. She first put a hot towel on my face,then do the pricking right away then put coconut oil on my face and tada...there goes my $50! I can do bettet than that at home! Oh I have to mention that I also included extra peeling stuff for $20 which she put on my face like for 2 mins and spend the good 15 minutes massaging my hands.I would give her 5 stars if she happen to give me good massage but oh dear,it's one of the worst massage I've had.She just held my hands without any pressure at all,I'm actually annoyed because she is wasting time! read more

This was my 2nd visit here. The first visit I was talked into Myofascial Release. When all I wanted was something relaxing with firmer pressure due to just moving and having back pain. It was incredibly painful. I decided to try this place again almost 6 months later for pregnancy massage. Another mistake. 1. I walk in and no ones at the counter to greet me (I had an appt so they knew clients would be coming in). And someone was sitting on the couch in regular clothes eating Chinese food. I thought it was another client waiting. 2. The girl eating walks away to the back and comes back out to introduce herself as my massage therapist. She was wearing jeans & a hot pink sweat shirt. 3. Only give me a thin little pillow for leg support. (Most prenatal massages have atleast a full body pillow since you can't lay on stomach or back) 4. She never "introduced" her touch, just folded down the blanket and started rubbing. And she smelt like Chinese food. 5. Never asked how her pressure was. 6. Had me start on my right side, then flip to left, then back to right (prenatal massage should do 1 flip due to being uncomfortable to move) 7. Asked me to lay on my back. At this point VERY apparent she had no clue about prenatal massage as laying on your back is a no no and uncomfortable. When I said I couldn't, her response was "oh. Why Does it hurt you?" 8. She left the lights very bright the entire time. Was the worst experience and not relaxing at all. They need to educate their staff on all types of massages offered before offering a type of massage just to get money. I will never go back. read more

Zen massage is a great, affordable massage center. The staff is friendly and the place is clean. Ray and Stacy are great, while Donna gives fantastic deep tissue massages. With no membership required and coupons sent often, we have started going monthly. A great place for an awesome personal investment in your body! read more

Today, I went to Zen Spa for the first time. The female at the front desk wasn't amazing or bad. She was pretty basic. One thing did bother me about her; she processed gift certificates via phone while working with me. During my time in customer service, I learned that "in-store" customers had priority. Of course, this took an additional 5 minutes off of my massage. The massage on the other hand was amazing. Megan gave me one of the best deep tissue massages I've had in years. She took her time to explain different areas of my back and the tenderness. She also gave me great tips to help soothe my migraines. She also listened to my pressure request. I love the fact that there isn't a membership requirement and the price are great. I am looking forward to getting my next massage, along with a couple of waxing services. She will definitely be my "go-to" massage therapist during my stay in California. My husband's experience did go so well. :( He had a different massage therapist. Next time, I will be booking his appointment with Megan. read more

The whole experience was mediocre at best. The message was okay. Nothing really memorable about it, but wasn't the worst massage I've experienced. Now the facial was a different story. First there was residue from the exfoliant she used still on my face, neck, and upper chest area, when I looked in the mirror there was still sorts of the face mask she used on my nose and chin, boobs of sunscreen in my eyebrow by my hair line. And when I tried to rub the sunscreen in a little more I could feel the grit of the exfoliant still on my face. So as soon as I got home I had to wash my face. Not to mention she was way too rough with the towels she was using. Hot kinda wet towels aren't great for tour wash and neither was all the tugging and pulling she was doing. Also when she put the towel over my face she kept pressing on my eye sockets. In the long run I feel like facials from that place would do more harm than good for my skin. read more

I love this place! I have been 3 times now, once as a surprise for my mom and sis on Mother's Day and they always have been so sweet and accommodating. Excellent customer service and prices. Stacilynn is fantastic, so friendly, and makes me feel like I am walking on air when I leave. Putting money away for my next fabulous massage. I love you, Zen Spa! read more

Great deep tissue massage today . My therapist was Michelle. She was able to get my knots worked out. She really has nice skills.

It sounded like my masseuse was snoring...and for the price I expect a better quality of massage. When she asks "is this pressure ok?" and I say "I little more pressure please" and then have to keep asking to no avail, it's irritating. Why are you asking if you don't really care?! I left very disappointed. read more

Oh Lacey, Lacey, Lacey! You can rub me anytime! What a wonderful massage! Hard in the right places and she listened when I said owwie in the other places. I've had massages before but she knew of places I didn't know affected other places. LOVE this place! read more

My fiancé called in to get us a massage and the young lady told us to come in at 6. We go in at 6 and they tell us that someone booked our spots. Horrible customer service. I will never give a dollar to this business ever!!! read more

The best place for a massage in the Roseville area. I also see Leah for regular facials and brow waxing and she does an amazing job! I recommend Zen Spa to all of my friends! read more