Honestly I didn't like the energy in this place (at the very least it mismatched mine). The sandwich was poorly made, messy, cold when it was the hot type. Ingredients felt like poor quality. Americano was extremely water-y. The way stuff was served and general attitude also just didn't feel friendly. read more

The staff was very friendly and accommodating. The lattes were fantastic!!! The bagel breakfast and coffee cake were also great. They have full breakfast menu if you are interested in that but they let us add a bunch of veggies to the egg and cheese breakfast sandwich which was on their "grab and go" menu. I will definitely come back here next time I am in town. Still cannot stop thinking about that latte.... ;) read more

Stopped in one day out for a walk around the block post lunch, had the ice coffee with chocolate infused which was great, affordable and the barista was quick and friendly. It was after lunch rush/before the afternoon coffee run so there was a lull. It's a nice space with tables, light, only a few people in there but I'm thinking it's because school is out. During the year I'm sure it's probably packed with Suffolk Law Students from a few doors down. There is a sign/additional seating in the sister restaurant, Beantown Pub next door. They also serve sandwiches and other snacks. read more

I just had a fantastic breakfast sandwich at Ziggy's. It was just egg and cheese, but it came out quickly and the egg was fried perfectly--runny and delightful. This is not the frozen stuff you get at Starbucks, this was fresh. The service was great, too. read more

Wonderful pulled pork sandwich and mocha. A very good change from the traditional breakfast of eggs/toast and seafood in Boston.

Popped in here really quick while we were walking around the city. I got a smoothie and my girlfriend got a tea. The smoothie was delicious and was full of fresh fruit. The tea was quite tasty as well. Definitely a cool place to sit for a coffee or other drink, or just to grab something on the run. read more

I got an Iced Latte and a Bacon, Egg and Cheese bagel. I think that both were exceptional. I'm no coffee connoisseur but the latte had way more flavor than a Starbucks situation and the bagel was (dare I say it) the first Boston bagel to match a New York O. It's a new place so worth writing that it is an awesome place to sit and work and has good wifi. I must take a star off though because the food especially i$ $o expen$ive!!! Action plan: return but only enough that my wallet doesn't burn up on reentry... read more

Horrible service. Slowest coffee shop I've been to in boston. Took 15 minutes for me to get a breakfast sandwich.

Staff friendly and helpful! Decent egg sandwich options. More a coffee shop than restaurant as food takes a bit of time to prepare.

One star for the customer service. I was given the wrong sandwich and I did not have time to go back to get a new one. This was after getting the first sandwich took way longer to make than it should have and the woman was rude when I asked her where it was. When I called to get a refund for my incorrect sandwich the first woman told me she couldn't do it over the phone which was not true. I asked to speak to the manager and had to ask many times before she let me speak to her. When I finally spoke to the manager she did refund my sandwich but not the rest of my order (just a coffee). The other place where I have had a similar thing happen refunded the whole thing to apologize for the inconvenience and gave me a free sandwich another day. I will not be going back because I do not want another morning to start with horrible customer service. read more

Best coffee bar in Boston! Great service, friendly staff. This place is a gem, a must try!

For breakfast in a city, the prices were really good (compared to the hotel breakfast prices!), and the food was great. Simple, nothing fancy, but hit the spot. Service was a bit slow, especially if you're wanting your first cup of coffee for the morning. Plus, once the coffee and food came I needed to ask for utensils and sugar and cream. read more

Solid spot! Close to just about everything. The coffee and espresso was delicious. We also ordered a smoothie drink called the green monster (?) and that was fresh and yum too. Seemed like a hip and happening spot for coffee and other beverages. read more

This is a lovely location with nice corner view. I took the chance to try out their espresso and mocha without having any Yelp reviews as they were new a couple weeks ago. The barista, aka trainee, made my mocha in front of me. She was nice, but did not know how to make a mocha. Another barista was actually telling her all the wrong things she had done in front of me and they proceeded to hand me the cup of bad mocha. My bf's espresso wasn't at all impressive either. So, from a coffee enthusiasts point of view, try other wonderful places like Thinking Cup, Ogawa, George Howell or Jaho near the area. It's a thanks but no thanks for me. So disappointed. read more

Maybe I'm hyped up on the iced coffee and chocolate croissant or MAYBE this place is just fantastic and the staff is amazingly friendly and I love that they are a combined adorable full-service coffee house plus restaurant with a full bar that serves brunch cocktails starting at 8:30am, I mean if you're into that sort of thing, which I am. If you are shopping the crossing or at the common you have no excuse to not stop in here. THEY HAVE SMOOTHIES. read more

Great location near hotel. Wonderful latte and good breakfast sandwich at a great price.

I don't often review a place unless it is extremely unique and or performs beyond expectations. This place is both. Unique; attached to a bar and serving alcoholic coffee drinks (from 0800 on I believe). Performance;Walked in off the street and was asked if I was getting counter service or wished to be seated, for me it was the latter. I was directed to a row of tables where I was greeted by a friendly waitress (Gina, if I remember right) with a beautiful smile. I ordered a cappuccino and some oatmeal with raisins and walnuts. The cappuccino came out pretty quick and had cinnamon on top. The drink was the right temperature and had a lot of flavor from the foamed milk. The oatmeal was also spot on and the waitress offered me more walnuts and raisins if I wanted. With so many choices for where to go for a quick breakfast or a great coffee drink, this place hits on many levels: an expansive food menu, great drinks (including alcohol), friendly service and a great location. I will be back as I want to try the alcohol drinks when I'm not working and in town one day! I don't know who Ziggy is (maybe no one), but I think he's onto something here. read more

This place to me is absolutely horrible. I went here the very first day it opened and it was very confusing about where to order and where to pay. No worries, it's day 1 - they will fix that. Ordered a coffee, got to work, took a sip and could not drink it. Bitter, bitter coffee. A few months later I go back thinking ok maybe day 1 was not a good day to go so try it again. Nope, same exact thing. Walk in, completely confusing to everyone walking in about where to order and where to pay. Hello......notice your customers faces when they walk in and start asking each other, where do you order. Anyways I order a small coffee, bring it to work, take my first sip and again, bitter, bitter coffee. I mean undrinkable bitter. I also noticed I was overcharged. I was charged for a Medium when I only ordered a Small. Sorry 2 bitter coffees and both times annoyed that their order/pay area isn't clear is enough for me to say goodbye to this establishment. read more

So happy to find a coffee shop that has cold brew coffee on tap! My wait time was short and my order was made perfectly. It's a great little spot to stop downtown and grab a coffee to go. I've been three times so far and have enjoyed every experience. Get the red eye for a real jolt to your day!!! read more

Great coffee and great atmosphere. The staff was friendly. Their iced mocha and iced coffees are both delicious! It's a great place to come and get work done or to just hangout! read more

Excellent!!! We enjoyed a delicious breakfast. The service was entertaining and very attentive to our needs. I highly recommend this shop while visiting Boston. read more

Delicious food. But the staff was confusing my coffee order, giving me wrong sandwich and not able to put on CNN with audio, despite President Obama giving a live speech to the nation. read more

I'm so dissatisfied and disappointed. The food is ok but the service is TERRIBLE. The blond woman behind the counter was so rude to my children. They got the order wrong and they became angry and rude when we pointed it out. Why work in this kind of business if you hate your job? Never again. read more

Ugh. If you are a tourist and/or don't know the difference between good coffee and bad this place is for you. It's way over priced and every time I have tried their coffee it's bitter and burnt. Go around the corner! read more

Stopped in for a quick bite and something cold to drink and wasn't disappointed in the food. We split a hot pastrami sandwich -- a little bit salty but loved it. I had the green tea iced tea and was able to get a refill to go which was much appreciated. The service was prompt but not overly friendly or engaging, the barista was short and to the point. read more

Hands down best chicken caesar wrap in Boston. Employees are all very nice and easy to talk to.

Breakfast sandwich was great! Cold brew coffee left a lot to be desired though. It tasted artificially flavored and we couldn't even finish it. We ended up at Starbucks for coffee and as much as I hate to admit it, the coffee was much better! read more

Had breakfast there. Mildly average. The potatoes had a funky taste. One and done.

My husband and I were visiting Boston recently and looked for a place to have breakfast. We were very lucky to stumble upon Ziggy's. From the warm, friendly people who greeted us to an unlimited cup of coffee and the best homemade Corned Beef Hash we've ever had, we loved this place! We will definitely be back. Highly recommend! read more

Staff is rude and slow ... I ordered tuna with cheese and lettuce & tomato and they sent it out HOT. Morons!!! How I long for a good NYC Deli sandwich. I hate Boston. read more

I spent a few mornings here working, and they were nice and accommodating. I did have to flag someone down to wait on me, but once she did, the service was good and the food was about average. The place continues around back and turns into a pretty cool pool place and bar, and the bartender there was nice. read more

It is very refreshing to walk into coffee bar that has real personality! Not only are the chalkboard menus and decor adorable, you can tell everyone who works there is very happy to be there which obviously stems from the fabulous management. My bacon, egg, and cheese sandwich was delicious and my iced dirty chai had the perfect combination of strong espresso and spicy chai! Since I was in Boston for the day, my crew and I came back later in the afternoon to check out Beantown Pub which is next door. Definitely a great addition to Tremont Street and exactly the "buzz" Boston has been needing! read more

So Ziggy's has inspired me to write my first-ever Yelp review. Disclaimer: I make it a policy never to read or factor in Yelp reviews that aren't about the main product an establishment offers (typically, its food or drinks). Most commonly, these are reviews about a place's service. And I find those relatively useless, as they're typically written by impatient people or people that you get the sense go into every establishment looking for a service issue. So I discount them. But, this is one of those. And still I encourage you to read on. This isn't about Ziggy's service, but a similarly non-food or drink related item: Ziggy's men's bathroom. Visited Ziggy's while touring Boston a bit the other day, grabbed a cold brew coffee off the tap (which was mediocre, not the horror show that other reviewers are making it out to be, but not great either) and decided to hit the bathroom before continuing my walk of Boston. The men's bathroom is tucked way in the back left corner of Ziggy's expansive layout, which is a good thing, because you can smell it about 20 feet before you get to the door. Enter the cramped men's room, and you'll be greeted to dim light, crumbling walls with holes patched by cardboard and other scrap material, 1 of 3 urinals covered by a trash bag (no time recently) and the other two out of order--unflushable. Big deal, right? I'm no sissy. Only both urinals don't drain properly. And both are full, slowly dripping onto the floor. There's clean water coming in, because the water's not dark orange, but it's not draining out quickly enough. These have both been neglected so long that there are solids--some sort of brownish-green algae or fungus or who knows what floating in them. Lots of it. But nature calls, so I deal and try to stay away from the muck on the floor. I try flushing even though I know it doesn't work and the handle does nothing--it's not even connected to its internals. Another patron walks in and gasps at the stench and I head for the sink to wash up and get out. A trickle comes from the faucet and, surprise, surprise--no soap. I try to wait for hot water, but it doesn't come and so I give up and reach for a paper towel to dry off and head out. Now you know what comes next--no paper towels. Now, as I mentioned, I'm no sissy. I've been in countless dive bars with wretch-inducing bathrooms. Ziggy's ranks up there with the best of them. Maybe at the top. Only, those are dive bars. The drunks that wander in and out of those bathrooms are only stumbling back to their barstools to mouth a glass of rot gut whiskey, not headed back to their tables to pick up their reuben, french fries or breakfast sandwiches. Not only can Ziggy's not be bothered to fix its long-broken plumbing. Or keep solids and muck from forming and floating in its urinals. Or keep those urinals from overflowing onto the floor for its patrons to slip and slide around in Ziggy's urinal muck. Once you've dealt with that, and breathed in the bathroom's ammonia-laden stench, Ziggy's can't be bothered to offer you soap or paper towels to clean up before you head back to your family and your food or drink. Frankly, it's a miracle--or a testament to their illegitimacy--that the Boston Health Department hasn't suspended Ziggy's license until they resolve the bathroom issue. Whatever the case, while I'll never return--ownership that would greet its customers with that bathroom demonstrates that it cares about absolutely nothing except putting dollars in the register (and mind you, Ziggy's is huge and absolutely packed ... finding itself on one of the most popular tourist routes in Boston, so keeping the lights on is not the issue)--I strongly urge you to head straight to Ziggy's. To the men's room. Take pictures. Share them on Yelp (sadly, I neglected to). Share them on Facebook. Share them with the city of Boston. read more

Great stop for a quick grab and go breakfast or I'd recommend sitting down in the back for breakfast. Enjoyed the breakfast burger and lobster eggs Benedict! Friendly service and comfortable atmosphere. Coffee a bit on the stronger side but excellent for a coffee bar!! Note: they serve cocktails for breakfast :) read more

I've had to send my food back the last two times I came in here. The first time I ordered an egg and cheese and the egg wasn't cooked at all. The second time, again, ordered an egg and cheese and it had bacon on it. I don't eat pork. I love how central this place is but their cooks cannot get it together. read more

The best coffee shop near downtown! From the coffee to the breakfast to the sweet little brunette manager, I just can't get enough! Don't miss Ziggy's next time you're passing through the park or needing a little energy after class, you won't be let down. read more

Awesome spot! Baristas were extremely friendly and efficient. Everything tasted delicious, drinks & food! Will definitely be back often for my morning caffeine fix. read more

I want to love this place but after a half dozen visits, alas I cannot. A previous reviewer described the staff as semi-friendly, and I think- on average- that about nails it. What really baffles me is there must be some special Free Mason code word to order a "cold sandwich". No matter what I say, everything comes back grilled, even though there is a "Cold Sandwich" section on their menu. A bit mind boggling. As a plus, the food quality is good vs. comparably priced establishments; the coffee good. read more

Just paid $6.00 for a bagel egg and cheese sandwich at Ziggy's. I thought $6.00 was a lot for a sandwich and I didn't even think it was all that good. Kinda pricey sandwich was meh. read more

My café au lait was yummy. My sister ordered the nitro coffee but it wasn't properly. Bagels were good.