I had my first Zippy last week. It was okay. Chilli with spaghetti. It seems like a popular spot but seems like a dying chain to me? A bit dated but basic no frills food. read more

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Delicious glazed moci round donut and a small slice of pumpkin pie no whip cream :( to go. Not much in the display cabinet due to Thanksgiving Holiday? Overall good place for that Hawaiian Kine fast food. Service friendly and the ambiance is simple lay out with plenty of inside seating if you wanna hang out to eat. I got my backed goodies to go. Man! That glazed Moci is really good make this a 3.5 plus Star Visit! Happy Thanksgiving to all those working the Holiday! read more

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I would give NO stars if it was just based on their advertised golden fried chicken. However, the chili rice with onions was good and their warm macaroni salad not good. The macaroni salad should be chilled. It hasn't mattered that ordering fresh from the dining side, counter or delivery. Their chicken is usually burnt, dry or refried in oil just so it warm or hot. This zippys has the WORST fried chicken. I have no idea why they keep doing this. read more

Zippy's Kailua - My Zippys Korean Chicken Salad - Diners Near Me - Kailua, Hawaii

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This location parking is okay. I'm glad they have drive thru pick up since I do a lot mobile order and pick up through the drive thru especially if there's no parking. When I order Keiki meals, maybe one time I got the paper for the token and two times got the toy capsules. All the other times, nothing would be given so it's sad they are not consistent in giving. I do go inside the fast food side at times, if I haven't decided what I wanted. The bakery displays are on the smaller side and by the early evening, most of the good bake goods are sold already. There's a lot tables inside on the fast food area. It brings back memories of my parents and my mom's siblings would meet for breakfast and stay until lunch time. Not too many family restaurants and fast food dining in Kailua. The prices are less on the fast food counter side than the dining in prices at the restaurant with their kitchen fees. You can only get the clubhouse from the restaurant side and you can do a take out, but have to order it from the restaurant's side. We have been dining inside most time and at times it's not as crowded at all when you go during a non busy hour. The air conditioning is actually really cold and you may need to bring a jacket. Recently the air conditioning wasn't working so it was hard to bear. The great waitresses here made me want to dine in more. They are all nice but our favorite is Sue short for Susan. She works 3x a week and she always friendly and remembers your name, & to ask you for your phone number for your zipster rewards! She always updates us on your points or any rewards to use. Excellent service from Sue and she made sure we are happy with our food. One time my clubhouse sandwich had limply bacon and green tomatoes. She made sure the bacon was crispy instead of soft and limply. Another benefit in dining in, is you can order some breakfast items all day. I Don't forget to sign up with their Zipsters reward program. It's worth it. Just make sure you use the points before it expires! You can see in your Zippy's app that not every location cost the same for the same dish. Kailua's prices seem to be less than the town Zippy's. read more

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Be careful and make sure you pick up your food on time. I forgot i ordered my food and got there very late. They told me that they throw away the food after 40 minutes. I told them it was my fault but I should get my money back cos I didn't get any food. The Manager told me that she will look into it and call me...she never did. I called the Office and the lady was rude. The charge went thru and I am disputing it. I love the convenience of going to the drive thru but their customer service sucks. Granted it was my fault for not picking up my food in time but why should I pay for something I didn't get. I will not go to this establishment anymore. read more

Although "Zips" is not always my first choice, it is a place that I've been going to for over 50 years. They offer a staple of local favorites, which sometimes get updated with new offerings. One of the (only) items I order is their Korean Fried Chicken (KFC). The crispness of the skin is what I really love, along with the sauce glaze. It's not always done perfectly, but still is my go-to dish. They just introduced a new twist called the Katsurean; which is their chicken katsu plate, sauced with the KFC glaze. While the taste is good, the katsu breading loses its crispness with the sauce covering it. If I order it again, I'll definitely ask for the sauce on the side. I rarely dine in, opting rather to use the Zips app to order and pick up at the drive thru. The updates I get over text and the speed and quality of service I receive has always been good. Consistent food quality and a convenient location. read more

Zippy's Kailua - Katsurean plate - Diners Near Me - Kailua, Hawaii

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I think I've been to Zippy's three times already since I moved to Hawaii. I've fallen in love with this diner. The last time I came I tried the oxtail soup. It was very good so I tried it for the second time along with their Korean fried chicken. On my most recent visit, I finally tried the famous Zip Pac... and wow. I don't usually go for fish, but I actually loved it. That's because I'm not a fish person. Their bakery goods are always delicious. Their salad was very fresh and crispy. Unpictured but I actually tried two other pastries which was a mango cake and a flaky dessert that had fruit compote in it. You can't go wrong with going to Zippy's if you're looking for a nice Hawaiian meal! If you're also looking for a spot that gives great desserts and coffee, look no further. read more

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What a rip off large chili rice over 3/4 of rice with barely any chili this place is ridiculous #boycott read more

Zippy's Kailua - Biggest rip off ever large chili bowl with rice 3/4 of the bowl was rice i swear like 2 tablespoons of chili this place is ridiculous - Diners Near Me - Kailua, Hawaii

My husband is traveling for work and spending time in Hawaii right now. He recently tried this restaurant for breakfast. The atmosphere was great! The restaurant is clean and well appointed. The staff was very friendly, and the food was delicious. My husband got the Breakfast Bento box with spam and corned beef. He said it was great! If you're looking for a place to try something a little more authentic, you definitely want to check this place out. read more

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No issues with service, and only ordered chili with fries, both so underwhelming - didn't like either item. Not sure what all the hype is, probably ordered wrong thing, maybe next time will try the Korean chicken and cornbread. But everything in the dessert case just looked old, dry and sad..not sure there will be a next time. read more

Zippy's Kailua - Chili & fries - Diners Near Me - Kailua, Hawaii

I have NEVER had a bad meal at Zippys!! Some locations better than others (but that's based on neighborhood, parking, or service) Can't be in Hawaii and not eat Zippys!! Chili spaghetti, loco moco, and with Napoleons bakery attached, you really can't go wrong! read more

Zippy's Kailua - This weeks special. Korean chicken with chili rice and Mac salad. - Diners Near Me - Kailua, Hawaii

Extra skimpy mini noodles! $10 for half a mini. Do better Zippy's. This place is always hit or miss and today 11/15/24 @ 645pm whoever was in the kitchen was packing rip offs read more

Zippy's Kailua - Diners Near Me - Kailua, Hawaii

Stank face minimum wage worker who doesn't greet you or say a single word when you go through their drive through pick up, quit your job if you think you're too good for fast food! read more

I had the Korean chicken and it was pretty good. They have an extensive menu and some other things I'll probably come back and try. The location is good and the staff is very friendly. It's hard to give any fast food spot more than 3 stars because of how it's all just mass production. I enjoy all fast food but it has to be exceptional to get more than 3 stars. Either way, I look forward to trying more of the menu later down the road. read more

Zippy's Kailua - Korean bbq chicken was a good snack and the rice and Mac salad were filling - Diners Near Me - Kailua, Hawaii

Lots of parking available. This location has the bakery and restaurant. Our fave dish is the oxtail soup and it didn't disappoint. Seemed to have even more oxtail than usual. Kids loves the chili and the Korean fried chicken. Service was fast despite having a large party. Really like how they have the removable wall so the family can feel like they are sitting together. read more

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Convenient and close by for comfort food. One ton mein is very tasty. Have the one ton with Chinese mustard and shoyu, very ono. I recommend this place, read more

If people in the drive thru line are early for their pickup, make them park or drive back around. The people that are there at the time specified are waiting another 15-20 minutes to get our order. Fix this! read more

I've passed by Zippy's Kailua a number of times but never had the chance to go to their dine-in restaurant until my girlfriend and I went on a Friday evening. Service is alright, but was still moderately slow despite the fact it was not very crowded at the time of our visit. Anyways, Zippy's has some wonderful menu items and food! There is usually plenty of parking available but can fill up quickly during peak periods. read more

I ordered the Hawaiian Beef stew last night 10/3/25 the potatoes taste hardly cooked long enough and the meat was hard and chewy. It needs to cook longer,so the food be soft & tasty. Manager plz check your staff to cook it longer. Mahalo read more

This is my first time at Zippys. I love the ambience and that it seems to be a local favorite in HI. I was very pleased with the loco moco and it was delicious and filling. Also ordered the April special of miso chicken salad. Although it tasted ok, it was such a tiny portion of chicken. I believe there were 5 pieces of chicken that weighed around 3-4 ounces at the most in total. The service was great. Staff was all smiles. The soda is ridiculously overpriced. read more

Zippy's Kailua - Menu from 4/2023 - Diners Near Me - Kailua, Hawaii

On Saturday, March 22, 2025, my daughter and I walked in to the dine-in side of Zippy's Kailua. Within 30 seconds of entering the most positive Aunty wearing a mask welcomed us positively, smiling with her big happy eyes and energetic tone. We were escorted to a window table (we were early and beat the Saturday night rush), being the second guests for the dinner shift. The restaurant was clean, set and all tables consistently prepared. Within a minute of seating another energetic, positive and warm greeting by our server took place. Her name tag indicated Sue, so my daughter and I affectionately and respectfully addressed her as Aunty Sue. She was the quintessential, genuine, kind and plenty of aloha Aunty Zippy's has been known for. She was full of confidence, hospitality, joviality and articulate in classic pidgin!!! We loved it! And we hadn't even ordered yet! She brought out our hot tea, took our order listening intently, repeating back what we asked for and commended us on all items chosen. My daughter had been craving their oxtail soup, fondly remembering her papa always eating that. So ordering it brought good feelings of nostalgia (now that her papa is passed). She also ordered spaghetti w/garlic bread. I ordered won-ton min, which reminded me of my mom, who is very much still with us but living on the west coast. I also ordered the teriyaki bun sandwich. Our food came out within 10 minutes! The Oxtail came with minced ginger, my won-ton min came with hot mustard. My daughter took her first spoonfuls of the oxtail and exclaimed, "This is soup for my soul!" She was in food Heaven equally thrilled about her spaghetti (the noodles made perfectly soft to her liking). Knowing that we ordered big, Aunty Sue intuitively brought a couple to-go containers in a bag conveniently displayed at the end of our table. Her table maintenance was impeccable, checked in on us often, and even though we were full, knew to ask about dessert (because we always have space in our dessert stomach ). I had asked if they still had their classic jello parfait, she said yes, which knowing my daughter was in a food coma, immediately offered to make it to-go. I have been working in luxury hospitality for almost 30 years and found Aunty Sue's service to be exceptional; warm, friendly, genuine, anticipatory, efficient, detail oriented and kind. The food definitely hit the COMFORT spot in our bellies and our brains. Mahalo for a memorable dining experience Aunty Sue! read more

Super good, great price, good service but man, you guys forgot the fries that go with the kids meal .. the sadness of my keiki was unreal. you're gonna be close by the time I go back and get it. Sadness all the way around ... read more

The food is always on point!!! You can always know no matter what time you visit the plates are always fresh and delicious! The dessert are just as AMAZING!!! It truly doesn't matter what location you visit you will be welcomed with the true ALOHA spirit. read more

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Huge menu, super nice wait staff. The kids received dessert and a token for the gum-ball machine with their order. If I'm ever back in the area it's a stop for sure. read more

My go to place in Kailua for fried chicken. This evening we were greeted by a friendly staff. One person, her name is Sue , was exceptionally friendly and attentive. She had a cheerful personality. Hopefully you will get her as your waitress. read more

Zippy's Kailua - Mini fried chicken - Diners Near Me - Kailua, Hawaii

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Asked for HBD BRIT and I got this. I knew it was strange when she packaged the cake without showing me first. 1 star for the flavor of the cake. read more

Zippy's Kailua - Diners Near Me - Kailua, Hawaii

Free Zip Pac from the new Zippy's app! I was in Kailua, O'ahu, Hawaii when I realized that I should purchase something from Zippy's to get the free Zip Pac. I had tried to make the transaction earlier in the month, but there was a glitch in the new system. I was asked to scan my receipt later when the app would be running more smoothly, but time passed and I forgot. Somehow I remembered that I should get going since it was 9-29-22 - one day before the deadline for the free Zip Pac with any purchase on the app. Haha! The nearest Zippy's at the time was this Kailua location. Parking was a bit tight in the small free parking lot. The interior was cozy and clean. I went to the cashier to get assistance and ordered my usual Large Chili and Brown Rice with Cheese and Onion topping. The cashier informed me that I would have to click on the "Rewards" tab on the app tomorrow (9-30-22) to get the free Zip Pac. LOL! I wrote it on my calendar - so that I wouldn't forget to retrieve my Free Zip Pac! Thanks to the staff for their patience and help... And yummy chili and rice! read more

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The Zippy's in Kailua is a place where I've dined since small kid time. The food is good at this Kailua location compared to other locations. The service was good and we got our meals in decent time. Chili & Chicken Mixed Plate - 3/5 Normally, when I order this dish, the fried chicken is tasty and tender. This time, the chicken was over cooked, hard and dry. I told our waitress and she apologized and brought another set of chicken thighs to replace the ordinal. The replacement fried chicken thighs were not that much better. They were not as burnt, but still dry. The chili save the dish. Zippy's chili has always been consistently delicious. Zippy's Chili - 5/5 I love Zippy's chili with rice and onions. The taste is consistent and you cannot go wrong ordering chili any any Zippy's location. read more

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The auntie that was serving us was so nice and friendly. Her attitude and love for her job made our experience that much better. This was the first time we had ever stepped in to a Zippy's despite it being a super local establishment. We wanted to try the food out ourselves as we heard they have local comfort food.. it did not disappoint. It's not the most cost-friendly place even though it's a "fast food" joint, I love the array of foods they offer. Their locations are all around the island and they even have some foods sold in Costco too. The Kailua location is big as they have a huge dining area. Parking is ample, but can get packed during peak times. read more

Another excellent dine in experience. My wife suggested we go to Zippys and use their new app. Being my wife and I were in the old discontinued seniors club we both had a hundred dollar credt each. Sharma our server explained that the process of using the app. was new to her. I told her that it was a learning experience for us too. She said I could let her copy the scan code or I could let her take my phone to the register to scan. I opted for the latter since the code on my phone was long and the font was small. My wife enjoyed her mini Turkey plate and ditto for my mini Chilli and Chicken plate. Enjoy. read more

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Awesome the food was good and etc The French toast was best The coffee was best etc read more

It's been YEARS since I've been to Zippy's but I finally was craving chili so I placed an online order for pick up. The small chili and rice for almost $7 is the small portion, mostly rice, which was a huge disappointment. The surf pack was a great deal personally. The teri beef was great with flavor and the chicken was ok.. a little dry for my taste. Other bummer was the bakery or lack there of. Maybe after covid baked goods we not popular but the case was 4-5 times the size of the tiny case they had at this location. I didn't even look like the pastries in the case were baked fresh. read more

First time in Paradise and I landed on Friday all I said was I wanted to go to Zippy's tried there bakery for a quick snack and the ensaymada was to die for. Finally got to have lunch after a beautiful day at the beach and it was fantastic food was delicious and their customer service was great. It was so good and the pricing was amazing it was affordable compared to the fancy restaurants in the area. Will go back to paradise can't wait !!! read more

Great food, was recommended by a friend who grew up in Oahu. The Korean fried chicken was really good and so was the Khatsu.

Great food and very convenient, and the service was great. I recommend the Korean fried chicken and the chili it's so good and I highly recommend. I don't eat fast food that much but when I do zippy's is one of my go to's. read more

Seems you cannot order food without waiting for a half hour, minimum. 25 minutes in and I just ordered chili

Sunday 1/29/2023, 67*degrees, chilly, stormy, rainy, windy weather! We headed straight to Zippy's Kailua for me fave rainy weather meal. Hot saimin with a side of crispy crunchy chicken. My husband loves spaghetti meat sauce, buttery garlic bread, with fried chicken and corn. Lucky we live Hawaii! The Windward side to be specific! read more

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If you see the Mushroom Chicken special on the menu and are thinking of two juicy baked thighs with mushrooms and gravy..... It's not. Sadly this is more like a goulash and not what I had in my mind. The chicken pieces were more shredded and it seemed I could taste more mushrooms than I could chicken. Overall a very unsatisfying meal, will not order again. Is it me or is the Mac salad different now? I remember it being a thicker consistency, lately it seems to be a "wetter" consistency that doesn't hold together like it used to. read more

Me & my husband always order dinner from Kailua Zippy's. Practically every week. ; ) We loved our local food.

Next Stop!! Our next stop was Zippy's due to a few factors: 1. They weren't busy. 2. There was parking in their lot. 3. There was a long line for our first dine-in choice. COVID PRECAUTIONS: 1. QR code to scan to place your name on the wait list. 2. Masks required to enter restaurant. 3. Temperature check upon entering the restaurant. 4. Plexiglass between tables. 5. Social distancing between tables (some tables not being used). 6. The staff are all wearing masks At this point, I won't dwell on the food too much. I didn't try anything new. Since I don't go to Zippy's often (especially during the pandemic), I decided to order a favorite of mine: The Chili and Chicken Mixed Plate with mac salad and brown rice. Yum! For some reason, I always feel compelled to order a dish with chili whenever I visit Zippys. The others in my group ordered Korean Chicken and breakfast fare. No concerns or complaints about the food; it was pretty much the standard Zippy's quality locals have come to know and love. SERVICE: Quite good and very satisfactory. Our server was a lovely woman, who was one of the most nicest and polite employees I've ever encountered at Zippy's. She was so sweet! She checked on us periodically throughout the meal. Water refills were constant, and I appreciated that she returned with a second cup of hot water for my tea. BOTTOM LINE: If you're craving chili or some comfort food, make Zippy's Kailua your next stop. I also appreciated the great customer service and all the Covid precautions in place. read more