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    Rancho Cordova, CA

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    3.0 (4 reviews)
    Open 7:00 am - 5:00 pm

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    1 year ago

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    Note: I've posted this same review on Google Reviews…read more American Energy was one of three companies who priced my project. I met with the owner Mathew McGuire, who I found to be friendly, sincere, and someone who is vested in his business, his people, and working to ensure that he wins life-long customers with every job. I had done a lot of research with AI, so I knew my options well (that research was very helpful and I'd highly recommend doing it in advance of having people out to give you pricing). I had no intention of beating up each of the companies, I simply asked for their best pricing and options. I used AI to carefully review each bid in detail, including the proposed equipment and how appropriate it was for our home. All companies gave solid bids, but there was a very large spread between the highest and lowest. That usually concerns me, but all my research about American Energy indicated that they were a solid, competitive company. It was a big investment, but I ended up converting to an electric heat pump and also getting all our ducting replaced. We have a 2750 sf single-story home with 17 vents, so the new ducting was nearly as much as the system itself. That said, the ducting has made so much difference in terms of balancing the temperature throughout the house, which was a real probelm with the old system. The new system is extremely quiet and maintains a consistent temp throughout the day--and we've had some extremely hot days since it's been installed. American Energy's installers were all very friendly and professional, and did a great jobs with prep and clean-up each day they were here (the initial install took two days). There were a couple minor issues after the install was complete which required two follow-up appointments. One was a equipment issue that required Carrier to provide a replacement part, but Carrier was responsive and quickly provided it. For the additional follow-up appointments, their scheduling person as professional, courteous, and accommodating. In fact, she went out of her way over a weekend to re-schedule an appointment that was supposed to happen on a Monday morning. To me the company has to be a good one to A.) get that kind of diligence out of employees, and B.) to keep those kind of employees. In the end, I'm extremely happy with the system and will gladly subscribe for their annual maintenance contract.

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    Installed a new HVAC system 2 years ago. They did a great professional job in one day. We went with…read morea 5 ton heat pump system which has worked great. We liked the system so much that I had them install a new heat pump in our rental unit. Unfortunately we had a part that needed replacing 18 months later. Airmech promptly came out, determined the problem, ordered the new part and had the system working again within a few days. The replacement part was covered under the warranty. Alex, the general manager personally reached out to me and worked out the labor costs. Their customer service is excellent!

    My Air Conditioner was not cooling my house's hot interior. When I called AirMech, I was offered an…read moreappointment the next day (sooner than their competitors). The service technician Christian arrived on time and courteously introduced himself and his service procedure. He used a handheld meter to measure pressures and other important data about the unit's performance. He showed me the results on his meter: a loss of pressure, probably because of a coolant leak. He laid out my options and answered my questions. After getting my approval, he replaced the missing coolant and added a dye kit that would help find the leak. He also mentioned the dye kit included a sealant that might close up any small leaks. After adding the coolant and dye kit, the HVAC unit quickly brought interior temperatures down. Short-term problem solved. Christian explained that AirMech offers a maintenance plan that I should consider. It pays for regular inspections and provides a 15% discount on the work he had just completed. I opted in. The money I saved that day will more than pay for a whole year of the maintenance plan. A couple weeks later, I called AirMech again to have them inspect the lines to look for leaks. Christian was my man again. He arrived bright and early and performed a visual check in the attic. Then he hooked up his meter to the outdoor HVAC unit. He showed me the results and interpreted them for me: all readings are in the "ideal" range. It looks like the dye kit with sealer did its job. And because I had opted into the maintenance plan, there was no charge for the visit. Long-term problem solved. AirMech's staff operated with professionalism and integrity. I will call on them for my future HVAC needs. And I hope I get Christian again!

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    Setting up the appointment online was super easy, and they were able to send a technician out…read morewithin two days. They sent a helpful reminder and completed the task in under an hour. Since I wasn't at the property, I had asked for a quick update. The work was done so fast that the invoice popped up on my phone almost immediately! The only reason I'm giving 4 stars instead of 5 is that I didn't receive a call with an estimate or breakdown of what was needed before the work was performed. Overall, though, it was a very quick and seamless process.

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    2 Plumbs Up - plumbing - Updated September 2026

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