Edit: I was surprised to receive such mean-spirited response from the business owner. It speaks…read morevolume, and I see he responded negatively to others. Instead of taking the review as constructive criticism and maybe improve their service, he decided to be hateful. The food was "nice" but not great. Didn't receive what we ordered, and service was nonexistent. The business owner's response is very disappointing.
In late November, we went to Bacall's to soak up the holiday spirit. And my goodness, they was full of holiday spirit!!! From the moment we walked in, the inside was decked out with crazy amount of decorations. You go up the staircase to upper level to the main dining area.
It was called Frosty's Christmas Bar inside the Bacall's, and it sure was spectacular. Decoration in every inch of the place, from top to bottom. In addition to that, they had a few photo-op spots, which were really fun too.
We ordered some drinks, Meet Me at Bacall's, Espresso Martini, and White Sangria. I liked that they had some blueberries in the Meet Me at Bacall's and the White Sangria. All the drinks were all nice and tasty, and a good portion too.
For food, one of us ordered Braised Short Rib, but we somehow received Filet Mignon... Since the server never really came back to check on us, we just had that. It was a nice dish, although it was not what we ordered.
Linguini Vongole was nice, the pasta was cooked well, coated in the flavorful sauce. It had a good amount of clams.
Steak Frites was tasty. The steak was cooked just the way I wanted, juicy and flavorful. It was a nice sized steak, very filling too. The fries were addictive, went great with the steak.
For dessert, I was very interested in their layer cake. I saw a few pictures of it, and looked really good. Bacall's 16 Layer Cream Cake looked different from the pictures I saw, which was all ivory color. The one we received was festive with red and green, perfect for holiday dessert. Unfortunately, it only looked good. Each layer of cake was a bit tough, and not as creamy as I thought it would be.
Good thing we also ordered Japanese Cheesecake, because it was quite good. I was very curious what makes it "Japanese" cheesecake. When it arrived, I got it. The cake was round and stacked on top of each other, looks like popular and famous Japanese soufflé pancakes.
We had a fun dinner there, with overload of holiday decorations. The atmosphere was perfect to take in the holiday spirit. However, we couldn't say the same for the service. At the beginning, it was ok, but then we felt like we were forgotten by our waiter. The place was not that busy when we visited... He never really came by to check on us, or brough our check. We had to get whoever else around to get our check.
When we saw that they already included 20% tip to the check, although there were just three of us, we understood the bad service. If they thought they are going to get 20% tip regardless, then they might think they don't need to provide good service... Bringing the wrong dish, never checking on us, etc. Regardless to say, we were disappointed with the service. But, it was a fun place to go visit during the holiday season.