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    74 Degrees Heating & Air

    4.7 (88 reviews)
    Closed 8:30 am - 6:00 pm
    Updated 1 month ago

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    Response time

    3 hours

    Response rate

    50%

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    74 degrees patched wall. Over wallpaper

    This is a pathetic attempt to mask your negligence. You took so long to call your insurance and through subrogation ( basically my insurance sued your insurance) was the house repaired. Did you forget my insurance went up. You say things like "it could happen to anyone", really just turn off the damn water next time. Absolutely no accountability. If customers want a business that doesn't understand accountability and forgets something simple like turning off the water before welding pipes. They should use 74 Degrees. Cheap price equal cheap work. You guys tried to even do the repairs yourselves before I called my insurance. I could do a better job. The walls were still wet while you tried to patch it with asbestos in the walls. Exposed everyone, even you employees. Absolute amateur hour

    Anthony S.

    I just want to say that the service from 74 Degrees was fantastic! I will highly recommend anyone to get in contact with them if you needed any services done. I want to give a shout out to Leonardo for helping me repair my air central system. He went above and beyond in explaining to me what services needed to be done and how things worked. He showed me before and after pictures as well to give me extra clarification. 74 Degrees made my experience very easy and convenient. They were really helpful and responsive to all the questions I had. A++++ service!

    Exposed live wires left hanging out of a thermostat mount after a diagnostic. They were not in this state when the tech arrived.
    Alexis W.

    My thermostats were performing inconsistently and overheating. After replacing them with thermostats of comparable spec and having similar issues, I gave 74 Degrees a call. On the high end for quotes, but well-rated, so I figured I'd get what I'd pay for. Boy, was I wrong. The tech arrived, and my partner told him that we have electric ceiling heat. He then spent the next 25 minutes looking for an exhaust or similar unit, going so far as to insist that we never had heat at all. Never mind that I had these units connected to a smart home solution, with a graph showing this. So determined to be correct, he pointed to one point in the graph, saying "this is the middle of the day. It could have been the sun." The temperature was stable at that point for three consecutive days, all hours of the day. In searching for the source of the heat, he inquired about: - A window-mounted AC unit with no additional fixtures - A wireless router - A wine fridge He then had the gall to say that our networking equipment was the cause of temperatures rising to 76 degrees in the apartment previously. After asking why it was only 67 at the time with all equipment running, he finally relented, and agreed to call his boss to inquire... who I imagine told him that we were probably right. After temporarily connecting the old thermostat, lo and behold: heat, from the ceiling. The issue turned out to be a need for line voltage thermostats instead of the low-voltage versions installed. It took another five minutes of fighting with him to confirm my understanding that we *could* keep using low-voltage thermostats, if we used a transformer. We asked to go that route for an estimate. Sheepishly, and after 30 minutes of walking him through every step, he left. After the was gone, I found that the wires--still live--in one one of the rooms were left exposed and protruding from the wall just above the light switch. Not capped, not taped, not tucked into the existing mount, just waiting for someone to graze their hand against. To add insult to injury, the estimate came in at over $900 to install new thermostats, which is 1) outrageous, and 2) not the remedy I asked for. Normally I don't mind spending money to make sure something is done fast and right, though I truly wish I spent the money on a digital multimeter instead. Save yourself the headache and go someplace else.

    New Nest Thermostat
    Sam L.

    Leo from 74 Degrees Heating & Air did a wonderful job replacing our broken thermostat. He was very professional and you could tell he takes great pride in his work. He took the time to explain how the new device worked and checked to make sure everything was in proper working order. Leo arrived right on time and even wore shoe covers when he entered our home which was very thoughtful on his part. The installation was time efficient and his workmanship was excellent. He even cleaned the area around the thermostat afterwards as well. I will definitely be recommending 74 Degrees Heating & Air to all of my friends and family. 74 DHA is now my go to for all of our home's A/C and heating maintenance needs. Almost forgot to add that their prices are very reasonable and fair. 74 Degrees Heating & Air is the best, I highly recommend them; top tier customer service experience coupled with industry leading expertise. Thank you Leo!

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    Prompt service. Went the extra mile to fix my heater and the price was excellent. Highly recommended.

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    74 Degrees Heating & Air Reviews in Other Languages

    Ask the Community - 74 Degrees Heating & Air

    Do you work with Hydronic HVAC systems? We have 2 units and both went out so we have not heat or AC. I need a estimate to repair or replace both units. I am in Torrance 90505. If not, do you have a referral for me?

    Hello! This is Ana with 74 Degrees, we have a skilled technician who can work on your systems. Please feel free to give our office a call and we will be more than happy to help you :)… 

    Don’t See Your Question? Ask Away!

    Review Highlights - 74 Degrees Heating & Air

    Leo the technician arrived on time and was able to diagnose my issue and fix the heater right then and there.

    Mentioned in 23 reviews

    Read more highlights

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    I had an issue with my AC not cooling and reached out to request someone to come out to take a…read morelook. From the initial phone call with Jeanette, to the technician coming out (same day!) the customer service has been top notch. Oscar answered all my questions about the issue with the AC unit and what was broken and options for repair. Knowing that the coming week had a heat wave in the forecast I was hopeful that the fix could happen quickly. Not even 3 days later they called to schedule a repair for end of week. They also provided an arrival time and showed up early! Freddy C and Renee came out and worked diligently to install a new AC and went the extra mile to trim some shrubs to make enough space for the outside unit. They were polite and considerate as I was working from home during the install. Later that day after they left I had to call to ask someone to come back because I was experiencing an issue with the auto shut off and Albert (? sorry if I got that wrong) answered and scheduled time for someone to come the next day. Not even 10 minutes later I got a call back from Albert and he said someone would be there in 30 minutes to take a look. Oscar came back and was able to fix the issue quickly. He was once again extremely professional and took the time to explain to me the issue and what he did to fix it. These guys work super hard and provided A+ service. I highly recommend.

    Response Time Job completion…read moreCustomer Service All 5 Stars, I'd hire them again....................

    Southwest HVAC

    Southwest HVAC

    4.8
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    Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

    Don't think twice; just hire Southwest!…read more Our AC was leaking water in our attic and several vendors came out to diagnose. All of the basic fixes failed, and they all said we needed a full replacement. We gave Southwest a call for one last opinion based on a friend's recommendation, and Erick saved us. He spent 2+ hours in our sweltering attic troubleshooting every possible issue, until he found a quirk in our condensate drainage that no one else figured out. Once he accounted for that, it was quick work to purge our line and clear a clog that was responsible for the overflow in our attic. He knew we were resigned to replace the AC and easily could have told us the same. But he worked extra hard on our behalf, provided an affordable fix, and stayed longer to clean up the shoddy work from the past vendors. Admittedly it took a little longer to get Southwest out to our home, but I now know it's because they're going to take their time and really solve your problem. Not just rush through the call and upsell you on work you don't need. Heroes.

    NexGen HVAC & Plumbing

    NexGen HVAC & Plumbing

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    Our technicians, Alfred and Daniel were a pleasure to work with…read more They kept us in the loop so we knew when to expect them. Alfred and Daniel were professional, pleasant and knowledgeable. We've used NEXGEN for two properties and the outcome always has been positive. The maintenance service they offer is money well spent. It's cheaper to maintain the equipment than replace. Go NEXGEN, you'll be happy you did!

    I would be very careful working with NexGen. These guys damaged our ceiling, tore off paint from…read moreit, and have not returned our calls for the last 4 days. Their technicians fled our house before we could talk with them about it. Story - Our AC unit started not working and they were quick to arrive and investigate the situation. However, the first technician they sent out thought it was a problem with just cleaning the dust on our blower. Turned out it still didn't work properly after running it later that night - in fact our house got hotter. The same technician came back out the next day after we called NexGen and we found out he had forgotten to plug a wire back in for the condenser on our AC unit - this is a lack of professionalism and care in the work performed. Our AC unit then would only work for about 2-3 hours. We called NexGen to come back out and look at the issue again with a different technician who told us instead we needed a brand new furnace. The next day our furnace was installed, but during the installation, the technicians damaged our ceiling and tore paint off from the ceiling. They tried to glue parts of our ceiling back and it was done so poorly. They even left glue on our walls still. When my wife and I saw the damage done to our ceiling they had already left. I have been trying to get a hold of NexGen since they left and nobody has returned my call for the last 4 days since our installation. The lack of quality of service and attention to detail is embarrassing. The technicians they sent out were also talking loudly about how new they were to the Company - makes sense as to how much of a shoddy job they did.

    So Cal Plumbing Heating & Air Conditioning

    So Cal Plumbing Heating & Air Conditioning

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    I dropped an earring down my kitchen sink... I called them in a panic and within an hour someone…read morewas at my door to help. They couldn't have been kinder and more understanding. It was clear they made an extra effort to help me out with this towards the end of the day (just about 5 pm!!). They were incredibly professional and made this whole situation so much better. I truly cannot recommend them enough. They retrieved the earring and graciously chose not to charge me for this service. We just moved into our house and feel so much better knowing they are here for all our plumbing and air needs. We have other jobs we hadn't gotten around to yet since moving in and feel so confident in hiring them to come back!!! THANK YOU!!!!

    Update to their second response:…read more This morning I calmly expressed my concerns. I did not yell. What disappoints me most is that I was promised a manager would call me back today. It is now after 5:00 p.m., and no one has called. At 5:20 p.m. I called again, and Rachel told me that no manager was available and that someone would call me "as soon as possible." Once again, another promise with no follow-through. If your goal is to resolve this matter, then call me so we can discuss a solution that is fair to both of us instead of continuing to make excuses. Regarding the HVAC work, the installation of the two motors--one for the swamp cooler and one for the kitchen hood--was well over $5,600. If you believe otherwise, feel free to post the invoices. I will gladly update this review with the exact figures. As for not charging me for all of your technician's time, that's because he spent more than 10 hours on a job that he ultimately could not fix. That wasn't because you were being generous; it was because the work took far longer than planned due to the problem remaining unresolved. You also claim you responded promptly. The reality is that meaningful communication only began after I posted this review. Even now, I am still waiting for a manager to call me back with a real solution rather than more explanations for why commitments have not been honored. The most troubling part of this experience is the lack of honesty. Your technician failed to communicate what he could not fix and left me believing the issue had been resolved when it had not. As a result, my hood actually performs worse today than it did before your company worked on it. Everyone makes mistakes. What matters is how they are handled. Choosing not to be transparent with a customer, and then refusing to acknowledge what happened, is what has destroyed my confidence in your company. The continued lack of accountability speaks volumes. To anyone reading this review: choose your HVAC contractor carefully. Professionalism is measured not by whether mistakes happen, but by whether a company is honest, accountable, and stands behind its work.

    74 Degrees Heating & Air - hvac - Updated August 2026

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