My daughter brought her car there for 2 new back tires on Friday. By Saturday one of the tires was…read moreflat. Being a holiday weekend there was no one to call until Tuesday. It had been 5 days and she has to pay for a Brand new tire again because there was a small hole in the side wall of the tire. They told her that she declined the warranty when she booked the appt. Wouldn't recommend

I see from another review that Scott has been the manager at this location for years. He took my…read morename and number when I called to set up an appointment (he was busy) and I was pleased when he returned my call promptly. My appointment for a repair was honored and I was very satisfied with their service. When it comes to buying tires, they'll be my first choice.

Tim and the rest of the Elmgrove Auto team are wonderful. They are trustworthy, reliable, and…read morefriendly. We have been satisfied with all maintenance and repairs they have done for us. We will continue to use their services for our own vehicles and recommend them to others.

The kind staff at Elm Grove Auto were such a relief to come across. My husband and I moved from out…read moreof state, didn't know a soul, and were concerned with finding a trustworthy repair shop that would truly have out best interest in mind. Elm Grove Auto was just that. I would recommend them to anyone in a heart beat. They are honest, hardworking, and always gave us full transparency. In many situations with our car they went above and beyond, and we couldn't have been more grateful as surprise car expenses can be a real financial strain at times. We got to know Lou and Bob well and they treated us how you would treat family or friends. Since we moved away from Rochester at the beginning of the year, this has been one of the businesses we miss most. So so thankful we ran across this shop and the people that work there. Thank you so much!

They have done my car inspections most every one of the 17 years I have lived in New York…read more Extremely good, fast, and nice people.

Want to give a thank you to Howard Road Garage in Gates. They did a wonderful job of diagnosing my…read moreair conditioning issue and getting me up and running. It ended up being just an a/c relay, which basically cost $15. I paid mostly for the tests that assured me my air condition system was working properly and that my issue was an electrical malfunction. Before going to Howard Road Garage I went to one of the major complete auto care shops because my ac wasn't working. And they gave me a quote of 2500.00 saying that it was my compressor and the serpentine belt. I also was going to buy a set of tires with all of the additional bells and whistles for installation for the total work to come out to $ 4100. Good thing I didn't fall for the first Big Box company's suggesting and went for a second opinion. I paid approximately 10% of what the Big company tried to charge me for repair of my air conditioner. And now I can be cool in the summer again. Thanks Howard Road Garage. A family owned business. Small Businesses are awesome!

One 490 a car began to overheat so we pulled into a gas station on Mount Reed Boulevard I called…read moreAAA and ANDY from Ridgeway. Sunoco came to do the tile. Our weight was not long for him to arrive and He was very professional and took a look at what we were experiencing with fluids and explained how to check to see if they needed to be additions added to the car and gave us safety tips. He also took our car to our requested.business. ANDY represented his company very well. He was polite, helpful, knowledgeable and genuinely kind . We couldn't have had a better person to help..

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

Tony's was able to fix our noisy muffler and save the cost of a replacement. Whew! We didn't need a…read morebig bill right now.

I had my mother's Mercedes, that I cherish, inspected here and they did a great job and really…read morefast! They seem very reliable and efficient! I'll be back there when I need something done, for sure!

I am a widow and having any service done on my car made me break out in a cold sweat…read more NOT ANY MORE, shouting from the roof tops. Nando's service is great. He explains everything and did exactly what was needed. I cant stress this enough if you are tried of being ripped off, or leary of huge chains or the dealers. NANDO is great, I will go to him for all my auto needs.

Good business the owners really nice …read more He worked on my family's cars for years never had an issue with him. Never had to complain about anything.

"Nick is the kind of manager who makes you feel genuinely at ease. He takes the time to explain…read morewhat's going on with your car instead of talking over your head, and he treats you, especially women, who too often get brushed off at auto shops, with real respect and patience. It makes a huge difference to walk in somewhere and not feel talked down to. Thank you, Nick!! JoAnn T.

I've been going to them for years and had 3 cars worked on by them. They always do an amazing job…read moreand they only complete the work that you need. They have a nice comfortable waiting room and everyone is very nice. Sometimes it takes a little long to get in for an appointment , but I would rather wait to have someone I trust work on my car!

Love this place. Super affordable and they can always fit me in. The owner Deek is awesome, and…read morehis wife is a very sweet secretary. I never feel like I'm being hustled, or up sold on products, and that means a lot as a woman. This place is right next-door to McGregors... So if you need to kill time, you can stop in for a quick beer. Totally walkable!

This location is amazing! As a single female with no ideas of how cars work, this place is honest,…read morefast and very responsive. I recommend these guys to anybody that I know, who iis looking for a great mechanic! I have been a customer for 5 years and he always has time for me and my issues, small and large. Never tells me I have to do anything on my car that is not necessary.