I messaged Universal Repair for help and within 30 min they were at my house!! From there, he was…read moreable to make a diagnosis and said he had spare parts in his truck that may work - and they did! My ice maker was back to working condition ASAP. This interaction was so nice and easy.

They have a two month warranty and I had them return twice during it. They never made me feel…read moreguilty for it. While they never identified one issue, when I pushed on another they did identify a part to replace that would eliminate the noise that bothered me. They did not charge additional labor for this. While the initial visit was overpriced, they did follow up on their work and the price ended up being fair in the end.

Oleg was absolutely amazing when he came to fix our dryer. Extremely professional and quick! I've…read morenever seen anyone undo a dryer so fast and get to the issue. After going back and forth with my partners about getting a new dryer or doing the work. Oleg said he would warranty the work and showed us it was a great value to go with fixing over new! i appreciate High City Appliance for their punctuality, pricing and professionalism!

Did not fix, but I have full confidence they could have. Technician bought the dishwasher off my…read morehands, so now I'm worry-free!

Our fridge started having issues on Thursday and we attempted to figure out the issues for…read moreourselves but we just couldn't get anything to work. Unfortunately most places are closed on weekends so I put in a request anyways on yelp for a service repair. Fortunately, the company reached out promptly and said they could come the next day on a Sunday. Sergiy came pretty prompt within the time hours he gave us. He was honest and didn't bs us!! We wish we could've continued services with him but the part we need is the cost of a new fridge. So given that cost vs maintenance with LG vs a new fridge: it is time to go fridge shopping. Thanks Sergiy! We appreciate you!

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

Sergiy was professional, quick to come and diagnose the problem. He came within 24 hours to fix us…read moreafter the part we needed was ordered. If I have any other appliance issues; he will be the technician I use. He even waited for me to clean the bottom of the freezer that I couldn't get to without him dissembling it.

Sergio was excellent and was able to replace the garbage disposal and replaced a light in the…read morerefrigerator. On time and clean and discussed options. Well done!

Alex responded immediately and came out the same day…read more He's honest and will tell you if he believes you'd be better off buying a new appliance instead of fixing it. He does diagnostics first, then gives you options, depending on what's going on. He's very smart and works efficiently. Reasonably-priced! He will always be my go-to, #1 appliance repairman!!

Aleks was very quick to respond, very flexible for an appointment time, quick to complete the…read morerepair and did so at a reasonable price. We will definitely use AleksPro corporation in the future.

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

They came out the same day I sent the request through Yelp, assessed the problem with my dryer and…read moregot it fixed that night!

DO NOT USE THESE CROOKS…read more They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats.

My refrigerator started making sounds again after a service call a few weeks ago. I called this…read moremorning and they came back today! Amazing. The call was covered it in their warranty. I am so impressed and grateful. Truly impressed with this company and their staff. SERHII put hours in and explained next step. Ethical, hardworking and very smart.

Prompt and knowledgeable service, my somewhat new Samsung refrigerator stopped making ice…read more This is a known issue with this model and my service guy - Volodymir- was kind and courteous and communicated well because he had to order a part and it took a week for it to come in. Great service, and tidy