I spoke with this man today because my 14 year old trusty LG drain pump stopped working. Part was $200 and install was fairly priced but I decided after a bit I would just get a new washer. He gave me some good tips on what to buy and was very honest which as a small business owner I greatly appreciated. Would recommend him read more

I called last night about my fridge not working (after business hours). A gentleman picked up and I told him the situation. The freezer was left unclosed for a few hours and I guess everything froze over. He advised me to unplug and let the fridge defrost and plug it back in the next day (today). I did that and gave him a call again. He said it would take a good 6-8 hours for everything to reach temperature. He didn't need to show up. He didn't need to help me as I was not a "customer," BUT HE DID!! Great service and a great human being! He also told me to call him back later today to see if everything was in order. The world needs more people like him that help people. Thank you!! read more

Didn't show up for appointment I think that's rude and didn't pick up when I called.... read more

Cesar was very knowledgeable and skilled. Fixed fridge in an honest professional manner. Highly recommended

I called midday requesting assistance with my GE dryer. It was having problems making noise squealing. I got a hold of Cesar, he was kind and courteous and was able to make time for me later in the evening to come by and take a look at the dryer unit. Cesar arrived 15 minutes ahead of the scheduled time (which is unheard of when waiting for repair services). He was prompt and got to work immediately. His skill is evident and he was able to take apart the dryer and diagnose the issue with it within 20 minutes of arriving. We made a plan and Cesar would order the replacement parts and return the next day. He arrived exactly as expected, on time. With the parts. He was quick and able to perform the repairs in under 30 minutes. I am so glad that I found ACC Appliance Repair. This company is now my go to for appliance repair and service. read more

Although I didn't hire ACC repair, he was very honest with me from our initial call. I appreciate the transparency. I had a terrible experience with another appliance repair that took my money and never returned to finish the job. So i greatly appreciate honest people. read more

Cesar was thorough and honest and on time. My dryer was purchased in 2007 or 2008 and he still took it apart to confirm its demise. He even checked to confirm most parts could no longer be ordered because Sears has gone out of business. I am dealing with an awful appliance warranty company (Fidelity National- DONT USE THEM) that keeps asking for corrected invoices and even asked for ACCs license number. Cesar was busy with other customers but was still kind and responsive to my plea for help. If you are in need of appliance repair service, call ACC Apliance Repair, they are reliable! read more

Acc Appliance Repair - 16 year old dryer, RIP - Appliances & Repair Near Me - Hayward, California

Cesar was very helpful, direct and reliable. He left to follow up on parts. He was unable to fix our washing machine due to unavailable parts, but he called back promptly read more

Cesar is great and super responsive. I gave him a call about our fridge that went out after I tried trouble shooting. He was able to come the same day and checked out everything and was able to find the problem super quick due to his experience of just knowing all the sounds. (Something I wouldn't have known) After he fixed the problem he explained everything to make sure the fridge works for the long run. read more

All the other reviews are true, Cesar was absolutely fantastic. Our older GE fridge was no longer producing cold and when I called Cesar, he literally came 2 days later, first thing in the morning and got to work. He diagnosed the problem, went to get the parts, came back and voila! The fridge is back in action. I asked him if he could take a look at our wine fridge because that was also broken. When I went out to pay him, I asked if he still had time to take a look at the wine fridge. "I already did." was his response. He diagnosed the problem there, will price the part for us because it is a specialty part and then we can make a call on the fix because these tend to be pricey parts. His repair bill was very reasonable. I cannot say enough great things about Cesar's work. read more

I am so happy that I found acc appliance repair on craigslist Alma was so knowledge and very helpful I took a picture of the model number and she immediately told me it was built in November 1982 KitchenAid washing machine 42 years old my wife really loves her washing machine so I immediately schedule an appointment and they came out Thursday evening 12/19/24 and fixed my washing machine. They did a great job. I will recommend them to my friends and family thank you, Alma and Angel for fixing my washing machine. read more

Acc Appliance Repair - Washing machine, KitchenAid - Appliances & Repair Near Me - Hayward, California

Wonderful experience with this appliance repairman. He was quick to respond and diagnosed the issues with our stacked Kenmore Washer/Dryer. Very knowledgable and went above and beyond to recommend we replace the whole unit rather than dump more money for parts/labor for a failing unit. Highly recommend for all your appliance repair needs! read more

My dryer stopped heating up and after trying some troubleshooting myself, gave up and decided to call a professional. Came across Acc Appliance and Cesar answered my call right away, showed up two hours after our initial conversation. He diagnosed the problem after about 30 minutes of troubleshooting, fixed it and was in & out of my house in a hour. Also charged me a very fair price for parts, labor to get my dryer working. Was extremely impressed and will definitely will be using Acc going forward. read more

Fast, dependable, and honest service. Caesar has a very humble and pleasant personality. He did a same day service visit and has out dishwasher up and running in less than 5 minutes. He is direct and very informative on how to keep your appliances in good condition. If I have any other issues with our appliances I will definitely be calling Caesar again would also recommend his services to my family and friends. read more

Our LG refrigerator/freezer decides to start failing a few days before Thanksgiving. The freezer no longer freeze our food, even though the refrigerator was able to maintain temperature but we know it was just a matter of time when that fails as well. My husband found Acc Appliance Repair through Yelp based on the high review and now we know why! Cesar was very responsive and was able to answer our texts in a timely manner. He arrived on time, he was polite and wore his mask and shoe protectors when he was in our home. He explained in detail on steps he took to troubleshoot our refrigerator issue (failed compressor), and he was able to obtain a new compressor to install for us the next day. He clearly knew what he was doing since he replaced the new compressor efficiently and quickly. We are thankful we do not need to purchase a new refrigerator/freezer because of him! He was pleasant to work with! Thank you Cesar! read more

Cesar was recommended by my appliance repairman because he says Cesar is the best at fixing the LG refrigerators in the San Francisco/Bay Area region. That is no lie. I had a loud sound coming from the LG which was highly unusual, I recorded the sound and played it to Cesar who actually called me within a day to determine the situation. I told him the symptoms and played the recording and he give me several self dialogistic procedures to try and if the sound was still evident, he would come into San Francisco and fix it. But guess what, by doing these few procedures, the loud noise disappeared. It's been over a month and the sound is gone and he didn't even charge me for the consultation. What a great, trusting, honest, diligent man you are. I have your number in my contacts. I wish you continued success and may your sterling reputation continue on in your business. read more

Referrals are the blood stream for all businesses and as entrepreneurs ourselves we are very honored to give our recommendation to Cesar as the most informative, cost effective and authentic repair person either of us as ever used or recommended. He went the extra mile, showing why our refer. had issues, how to resolved them cost effectively, and share a view of the future, and what we needed to consider if we had to move beyond our fix. Knowledgeable, cost effective, professional and authentic, doesn't get better than that, thank you Cesar! read more

One of my biggest home stressors is my fear of the washer and dryer going out. Trying to find someone trustworthy, trying to balance repair with throw away and purchase something new, all of it feels challenging and often the decision feels like it comes at a time where I feel vulnerable to making a quick not thought out decision because I have kids and clothes piling up. So when my washer broke, I needed to find someone quick and called a few places, including ACC Appliance Repair. Here's why I chose them and will continue to choose them: 1) They replied within an hour of my text. 2) When Cesar arrived he was clear, professional, and made sure I understood my options. 3) He quickly found the part and scheduled to replace it two days later on a Saturday. 4) His prices are VERY reasonable. 5) Cesar is genuinely a good human (hard to find nowadays) 6) He knows his stuff and he walked me through everything, and was patient as I asked questions. 7) He was on time. Really if you need an appliance fixed call ACC Appliance. read more

I am glad that I've found Cesar through word of mouth! First off I've called 3 other places before I found Acc appliance, no other places I've called fixes LG refrigerator. My LG side by side refrigerator was not getting cold and freezing the stuff in the freezer. I was without a refrigerator for 3 weeks until I found Acc appliance! Booked an appointment online and received a confirmation and text from Cesar that evening that he can come out on sat to check out my refrigerator. Cesar came out sat to look at my refrigerator and said he will return Monday to fix the compressor. Mind you that he's off Sunday and Monday and he took the time to come on Monday to help rescue me! Cesar is very professional, he explain everything to me what he was going to do and gave me some helpful tips on how to maintain my refrigerator! I cannot thank him enough! My refrigerator is working! I would definitely refer Acc appliance to anyone who is looking for a great technician and his price is reasonable. read more

Cesar is CHAMP at what he does. He was willing to work with my hours and came over to fix what was wrong with my dryer then later on my washer. He is now my go-to guy for my washer and dryer should they have issues again! read more

I can't say enough positive things about Cesar. We have a Bertazzoni range that the oven would not stay lit. Cesar was able to quickly diagnose the problem and install a new thermocouple. He also cleaned out the interior of the stove, and educated us on how to keep the gas nozzles free of debris and clean them out ourselves to keep the unit performing optimally. All of this he did for less than half the cost of the other quotes we received from alleged "authorized" repair technicians. He knows these stoves forwards and backwards and there is no one else I trust to work on our appliances. read more

I called this company this morning at 8:30am because my 4 year old Kenmore fridge stopped getting cold and the ice in the icebox was melting. Cesar gave me a same day emergency appointment and showed up at 10am. He gave me some insight on how I can save money on the repair which was very valuable to me. He told me to try to see if the compressor which was the part that went bad can be replaced under warranty separately from the out of warranty fridge. Overall my experience was good and I will hire him when I'm able to get Sears to replace the compressor separately. read more

Not sure who I spoke with but the service was excellent. I called looking for a part for my GE Monogram oven and although he didn't have, he took the time to tell me who to call. Great customer service over the phone. Will call him if I need something serviced for sure. read more

I was looking around for a same day service repair for emergencies and I stumbled across ACC Appliance Repair. I called and spoke with Cesar and he was able to come same day. Even though it was a bit late made sure he texted me his ETA. Once he got to our place he did a thorough diagnosis and explained the situation. He gives a reasonable price and was able to get our refrigerator fixed the next day! Awesome and quick service. Would definitely call back for future services! Thank you Cesar. read more

Cesar is a miracle worker- my fridge compressor was making a high pitched whining noise that was driving me up the wall- he showed up the day I called, gave me a reasonable estimate, and had the part delivered and installed two days later. He is a joy to interact with and best of all, my fridge no longer drives me crazy. Highly recommend, you couldn't do better if you need an appliance repaired. read more

Cesar came quickly when our dryer broke. The dryer ended up having several issues, each of which Cesar diagnosed quickly. Based on Cesar's recommendation, we decided to buy a new dryer instead of sink more money into repairing the old one. What stood out was his excellent communication. He works hard and is someone you can trust in your home. read more

Don't waste your time He never turned up to the appointment and never responded to texts or phone calls requesting a reschedule. read more

I have used Cesar many times and he was very helpful. Albeit a little inappropriate at times by calling me beautiful. However we had an appointment scheduled to repair a dryer. First problem was he said the part for that error code would not be available even though I was able to search for it and find it online from a distributor. But we decided to have him come take a look anyways and be able to show him the site I found it on and move forward from there. When he arrived for the appointment he was told to move his car off of plants and sprinkler system that he parked on and then he just backed out and drove away!! When I called he didn't answer and then texted and told us to find someone else. Extremely unprofessional and completely unacceptable! Will not be using him again and am extremely upset since we had waited for an appointment only to have him blow us off. The worst part is I recommended him to my boss and was setting up this appointment for him (I'm a PA) So not only did he ditch us but made me look bad in front of my boss for recommending his services. read more

Acc Appliance Repair - Odd behavior after he drove away. Wanted it to be just me there - Appliances & Repair Near Me - Hayward, California

Super responsive and flexible with scheduling options. Fixed my fridge that was out of warranty with his own part at no cost, in an agreement that the warranty replacement part was shipped from the supplier to him at a later date. This saved me money and time and I was very happy with the work. Would recommend 100% read more

Called this company to repair a washing machine, Caesar told me that he would arrive at my house at 5:00pm the next day. Next day 5pm, no show and no call, tried to call him today 10/ 30 /19 at 3:50 pm, he hung the phone up in my face. read more

Speaking with Cezar and explained the situation with my appliance and he scheduled to come and fix it 2 days later. Took off from work to be home for appointment. He Never show up or call or text afterwards. Bad experience. No reliable. Wasted my time. Avoid read more

This guy is honest, straightforward and loves his job. AND he really knows what he's doing. Highly recommended. read more

Re: Whirlpool Refrigerator. I called Acc about five minutes after I found out my warranty had expired only three days before. Feeling of late that a black cat had crossed my path, I thought it would almost certainly be an expensive compressor replacement. Cesar showed up early and proceeded to hit it 'out of the park' then capped it off with a long triple. Always expecting the worst, I couldn't have been more pleased. The black cat was gone. I had previously texted Cesar a brief explanation of what was happening: About every three days the bottom of the freezer compartment was icing up like a skating rink. I had to break it up and remove it while the fridge leaked water all over. No sooner than he set foot in the door, he confidently reassured me that he "had it covered," which blew my mind. He then lucidly, with the utmost patience, explained what was happening and what he was going to do. Not once did he mention replacing the compressor, which showed exemplary honesty. He even performance upgraded the factory part to an efficient copper one for improved conductivity, and to ensure against future failure. Cesar then took the extra time to inspect other parts of the refrigerator, proceeded to clean them, and then told me how to do the simple, necessary maintenance. He showed me how to avoid a similar problem in the future. I couldn't have been more pleased. Now the fridge actually purrs like a sweet kitten, audible evidence that it got treated well. Finally, since I am retired, living on a fixed income from the state in the 'money jungle' of modern San Francisco, any such necessary 'bite the bullet' repairs create severe pocketbook anxiety. Let it be said, I was only too happy to pay Cesar. Frankly, that is a rare feeling and a good one. How often does one get to say that? Truthfully seldom if ever. Right on Acc! read more

I called about 6 people before i landed on his yelp account. This guy deserves a good review! Cesar was the only one who helped me out on my refrigerator problem! he did not get intimidated when i told him what brand my refrigerator is, those people i called first rejected me right away. It was a big plus when he told me he can come right away and it was already 6pm. I am really happy and so glad that i found him on yelp! He is such a nice and helpful guy! Highly recommend him! read more

Very professional on time a big people pleaser. Excellent customer service highly recommend. I called Saturday we had a appointment for 4 PM that day he showed up two hours before our appointment. Thanks again!!!!!! read more

Our refrigerator had water leaking. My instinct was to go to GE and have them send out a technician. Their first available date was 10 days out, but I was already seeing wall and floorboard damage from the water. I decided to look on yelp, gave Cesar a call...he was EXTREMELY professional and INFORMATIVE. He took the time to ask about the issues, got the make and model of the appliance and came to my house the very next morning on time with the necessary supplies. He did a thorough job checking for issues, and took the time to show us the problem, and teach us how to prevent it in the future. An hour later...good as new! Will be hiring Cesar for all future jobs! read more

Cesar was a true joy to deal with. He communicated promptly and well. Didn't give me a range of time but an actual appointment and showed up five minutes early. Diagnosed and clearly communicated the issue, quoted 2 1/2 hours to repair and was finished in 2. An absolute joy to work with him and after six weeks of run around with Sears, our fridge is fixed in one day! read more

Cesar fixed our refrigerator, dryer and installed oven in the last few months. He's very professional with reasonable price. We recommend Cesar to everyone who needs to repai read more

Cesar saved my sanity--and was very kind about it. My 19-year-old fridge finally died. Called another firm first but they were nothing but a scam saying it would take days to get the part. The masked Cesar assessed the situation correctly and put in part from van in about an hour. Then checked with me the next day & had to return as first part failed. Came back and made it right. Fantastic customer service & fair price to boot! read more

I had a compressor go out on my LG refrigerator. No shop in the City would take the job. Apparently there have been some negative experiences with working on LGs. I finally was directed to ACC Appliance Repair in Hayward. Caesar was LG trained and very professional. Changed compressor, filter, coolant, and another part, for the same price he quoted for installing the compressor. Very fair price considering the job took almost 3 hours and he had to come from Hayward to SF. Next time I'm calling Caesar first. An honest, fair, and knowledgeable tradesman is worth his weight in gold. read more