Installed our ductless heating and AC unit. Happy with the…read morewhole process and system. Had an issue with the unit and the owner personally came out and resolved the issue. After dealing with contractors in the Portland metro area who pass the buck and don't take responsibility for anything their employees do, problems/issues etc this was extremely important. Having personal accountability as a company is huge for us. Highly recommended!! Our bills are way lower with a modern ductless system in our old inefficient farm house.

Someone said they were good but the owner came late to the house. Looked like he was on drugs. Not…read morea good vibe. Terrible. He gave my wife the creeps kept staring at her I hate to bad mouth people but I dont know

I've tried to reach this company and they may have been a victim of this pandemic's economic…read moremeltdown. Who knows? They came to help us when something got sucked into our furnace. They told us we had a cracked heat exchanger and it was leaking carbon monoxide into our home. We got a new furnace and believed them. Now my plumber is here and he's also worked in HVAC. He is saying our condensation pump doesn't have a good foundation set up and that it is not hooked up properly. I don't know how to hold them accountable for this after 1 year or so since installation. But it'd be nice if I could connect to them.

I called Fire & Ice after dealing with two prior companies who were either a) dishonest or b)…read moreflaky. Allan came out promptly and diagnosed/solved my furnace problem more quickly (and cheaply) than the prior companies I had initially called. Company #1 tried to talk me into buying a new furnace. Company #2 misdiagnosed the problem & never followed up with a promised part (that I ultimately didn't need anyway). I think I used Angie's List to get recommendations after almost a month of no central heat and rising frustration, & that's how I found Fire & Ice. Thankfully I don't often have furnace issues but was appreciative of the quick and fair service offered by Fire & Ice. Would absolutely use their services if/when the time comes.

Worst company ever - very deceptive company. They installed…read morea used item that has dent... plus they installed it wrong and water leaks turning of the igniter. they left an insulation in the compartment which blocked the airway therefore shutting of the furnece - incompetent company. when we called them, it was extremely difficult to get a hold of anyone and they needed to be paid $175 for what they call a trip fee that wont even be accounted towards the service. SAVE your money - do not use this worst company.

We purchased a new build home in Woodburn with a Bryant furnace and Rinnai tankless water heater…read moreboth installed by ProHeating. We called ProHeating a year later to service both and were quoted $89 each for the service call that included flushing the water heater by Cynthia. I specifically asked about the flushing because several sources state it's important and we've never owned one like this before. Two technicians showed up on time and proceeded to do the service and after about 45 minutes came to let us know they were done. When we asked why the water heater had not been flushed they just looked at each other and said nobody told them to do it. They called the office and Cynthia made another appointment to get it done and didn't charge us for the initial $89 for the water heater service. Then a couple days later she texted and said their flushing equipment was down so the appointment is cancelled and she would let us know when we could reschedule. Forward one month and the trouble code comes on the water heater so we call them back. Cynthia says their flushing equipment technician must have forgotten to reset the water heater after he serviced it so she'll send him out in Monday to do that. She also tells us that the pump needed to do the flushing is still on back order so they still can't perform that service. We'll it's Monday now and Bianca called and said their flushing equipment technician won't be coming out today. He's unavailable for the next few months. That's all, no solution for the trouble code or offer to help. They installed an appliance they can't and won't service. They have the poorest customer service I can imagine. I would never call them again.

Easy to schedule an appointment to get a bid on a completely new furnace and hi eff a/c…read more From all the glowing reviews on Yelp and Google, I sure expected a fair priced bid on my project, however, my bid came in 2800 high. Worse than that, their estimator spent most of his time ragging about how my fairly new home was sp poorly built. Having been my own GC and one who built my own home less than 8 years ago I decided that there had to be a better HVAC company

Star rankings made me call... and shortly after sharing that the air wasn't blowing as cold as it…read morewas last week (it had been an exceptionally hot week) he interrupted to respond with "That means you must have a leak because your system is a 'closed-loop' system and if you're losing cooling you must have a leak. How old is your unit?" I responded with the age of the home/unit (12yrs) and he said "Well, they're only supposed to last between 10 and 15 yrs so we can take a look at it and...." That's when I stopped and calmly interrupted him and said "Hey, this isn't going to go well. I've been on the phone for 30-seconds and you've prepped me for a new unit. I know I might be skeptical, but ... " aaaaand he interrupted and went on a rant telling me that yes I was overly-skeptical (he might be right) and how long he's been doing this and how he knows what's going on with my unit because of his experienced, he raved about how great their reviews are on their website, how they help people when nobody else does, how they help little old ladies and poor people who can't afford service, how they stay open when other companies are closed and don't wanna help." -- In so many words, "they're the good guys!" I offered to share with him why his lead-in had sent up red flags and he continued to tell me why they were the good guys and I was irrational. When he finally finished letting me know that my perception was invalid... I shared with him that consumers are on-guard with repair people because we don't have ongoing relationships and we've all heard of or experienced horror stories ... he dismissed my concerns and told me I was an exception (less than1% of calls ) everyone else just trusts them. This didn't increase my level of trust and I said we'll just go our separate ways. I was definitely the calm one on the phone, though he never got rude (other than talking over me and repeating loudly how great their company was and how unbelievable it was for me to have any doubt at all because read my reviews)... he let me know several times that their company stays busy with all of their other customers! I then read a few more reviews and found others had similar negative experiences on the phone and several had the type of service visit I felt I was being set-up to experience. Happy for you if you had a better experience with them... I couldn't get past the arrogance and dismissiveness of the sales guy priming me for the big ticket.

Our old system had given up its last breath of coolant and summer's heat was rapidly approaching…read more Bill's team came out immediately for a quote and great explanations of the equipment and installation idiosyncrasies particular to our property. They were able to quickly secure the unit we wanted and started work at the end of that same week! They provided us with several configurations and we requested a heat pump and furnace with electrostatic filtration and smart thermostat. We also needed them to reroute some vent pipes to make it easier for us to clean the filters. They did not try to upsell us on the equipment or maintenance servicing, and indeed took time to train us in care for the unit ourselves. They completed the installation in a single day and did a thorough job cleaning up after. Quality workmanship, excellent communication during the process and fast service. I highly recommend System-Aire.

System Aire exceeded my expectations. I have been trying to get AC installed and one company…read moreghosted me and another tried to upsell me a new furnace that I do not need. They came out quickly for a bid, the installation went smoothly and it looks great. The price was fair. I couldn't be happier. They are fair, honest and trustworthy. I strongly recommend them. Sam is a pleasure to work with and very responsive which I so appreciate. You cannot go wrong with this company.

So grateful to have found a company that is honest with integrity. I had my AC swapped out last…read moreyear by Century heating and AC and they've been wonderful to work with. I got quotes from a total of five places and they were the only company to solve this issue I was facing with the location of the unit. They also worked with me to find the right unit. When I ran into an issue with the new unit they were quick to schedule an appointment and send a technician out. They are easy to contact & schedule appointments (via text), all of their techs are knowledgeable and friendly, and the cherry on top is their fair pricing.

Posting this a bit late but these folks fixed our furnace a couple of years ago, I think it was the…read moreigniter that just needed to be replaced, and they fixed it pretty quickly without breaking the bank. Similarly after our positive experience I recommended them to my Mom and they resolved the issue that she was having with her furnace too, affordably, when others had tried to sell her a new furnace entirely.

Had a circuit board go out late last fall. Called several HVAC service companies recommended by the…read moremanufacturer. A couple said they would get to us but Hoodview was the one that showed up when they said they would. Started a service contract after they quickly replaced the bad component and just had the first maintenance check today. Was pleased to see a detailed diagnostic report within hours of the service.

As a Comfort Club member, I appreciate Hoodview Heating and Air Conditioning services. I can depend…read moreupon their annual reminder for servicing my system and getting this done promptly and efficiently. I also have the peace of mind knowing that if I have a problem that I can expect the same attention to detail whenever I call. This has only happened a couple of times in my many years as a member but I was glad to be able to get immediate service.

Brandon was out a couple of years ago to replace our furnace and he was a pleasure to work with…read more He's very knowlegeable and was very patient with all of my many questions. This fall we wanted to add a heat pump and I didn't hesitate to call him for it. He did a great job, there weren't any problems, and I feel confident in his work. It's been very nice working with him.

With trades work you often have to ask "do you want it done well, do you want it done quickly, or…read moredo you want a fair price?" Trusted Choice is one of those rare companies where I never feel like I have to compromise in any of these areas. I have worked with Brandon at Trusted Choice on a number of HVAC repairs/projects over the past few years. I manage two properties and have central air in my home so I frequently work with electricians, contractors, plumbers, and technicians. Brandon is professional, punctual, and thorough. He does excellent work at a fair price within the timeframe he quotes, and takes the time to explain the intricacies of the issue at hand, which is important for people like myself who want to understand the systems that power their properties. He helped me keep my older system running at my house up until it finally kicked the bucket and required a full replacement. When we talked through the issues, I already knew the longevity limitations of my old system and so when the news came that it was time to replace, it was not a shock and we were able to formulate a plan to remedy quickly. I will continue to call Trusted Choice for all future HVAC work because I know I will get prompt, professional, fairly priced service.