Air-Rite Heating & Cooling is an amazing HVAC installation and service company that I would highly recommend to anyone in need of HVAC products and/or services. I cannot overstate how impressed I am with their business ethics, expertise, and workmanship. They are highly skilled, very knowledgeable, fair priced, and their team is clean, careful, and honest. Air-Rite delivers a level of customer service reminiscent of the days when businesses cared about the customer My old furnace situation was a hot mess - posing a lot of tricky fit logistics as well as questions like "why the heck did someone do THAT?" Fortunately, I found the Air-Rite team and they were up to the challenge! The visit by salesman Joe Holewa was quick, efficient, and respectful of my home (carries shoe-booties in his pocket and uses them!). Although, the most impressive aspect was Joe's listening skills - he heard my criteria and passed them on to the rest of the Air-Rite team. An estimate was emailed to me that afternoon. Scheduling of Joe's visit and the installation date was handled by Tess. How nice and refreshing it is to call an HVAC service provider and have the phone answered by a real person and one that is as nice, pleasant, and helpful as Tess. Pre-installation meeting: Joe came back with Dale (but, I'm going to refer to him as THE Guru of HVAC) to re-assess the "hot mess" to ensure that all of the proper parts and pieces would be sent along with the new furnace. Dale reiterated my criteria, as told to him by Joe, and suggested ways to mitigate and correct my issues. I'm very appreciative of Dale's technical expertise and creative problem-solving. The installation was expertly managed by consummate professional and craftsman Jeff Davis. Jeff demonstrated skills and care that are rare in today's world. His attention to detail, efforts to get it just right, patience and persistence, are remarkable. The world needs more people like Jeff - people who care about, and take pride in, doing their job well! It is so refreshing these days to find people that do their job as well as the team of Air-Rite Heating & Cooling. Thank you for such a positive customer service experience and restoring some faith in commercial enterprises. Sincerely, Molly read more

Air Rite was the original installer for our new home in 2007. We have purchased their maintenance contract every year. However, this year our air conditioner was not working properly, no cold air, and we called for our "priority service" as per the maintenance contract. We were told that all service was discontinued on that day due to bad weather. After hanging up the phone and reflecting on this, I called back insisting we needed service as the temperatures were forecasted to be 90 degrees. Then I was told that our tech was fully booked for today. In other words, she lied to me on the first call. After much discussion, an appointment was eventually made for service that same afternoon. $450 later, our air-conditioning is working. Now this morning, I called to schedule our six month checkup after the service tech said we were late having this done. Previously a reminder call was always received, but not this time. Called the office and after being treated to a hostile reception, I chose to cancel the contract effective today. She now wants to charge us more for Saturday's repair, thus eliminating the discount because of the maintenance contract. This firm is doing all it can to lose customers and put itself out of business. Hopefully our treatment is not because we are senior citizens. Marco, our tech, deserves 5 stars for his excellent service. The office staff, Jan, deserves a minus 20 stars for her bad attitude and lack of customer service. read more

Terry Lyons Serviced my furnace and humidifier yesterday. As usual he was professional ,knowledgeable, friendly, and meticulous about keeping the work area clean. He arrived on time after calling and saying he was on his way and he explained everything He was going to do and what happened after he did it. And he was very patient with me making sure I understood everything. He Answered all my questions and concerns about my heating and air conditioning situation and made sure that when he left -my furnace was safe for me to use without any worry. Terry is the main reason I have stayed with Air Rite for over 20 years. His honesty and trustworthiness is indicative of the type of people that work for Air Rite, either in the service field or in the office when you callon the phone. They care about what happens in our homes. I'm an old lady now and it means an awful lot to have a company I can trust to send dependable, honest people into my home to help me. Thank you Air Rite and thank you Terry Lyons. read more

I recently had an air conditioning unit installed in my home by Air-Rite, and I couldn't be happier with the service I received. From start to finish, the entire process was smooth and professional. The technicians (Tony and Dustin) were punctual, courteous, and highly skilled. They took the time to explain the installation process and answered all my questions with patience and expertise. Their attention to detail was impressive, ensuring that everything was set up perfectly and functioning optimally. The team also made sure to clean up after themselves, leaving my home just as tidy as it was before they arrived. The new AC unit works wonderfully, and I can already feel the difference in comfort. I highly recommend Air-Rite for their exceptional service and top-notch technicians. They truly went above and beyond to ensure a positive experience. Thank you, Air-Rite! read more

We have had Air-Rite since the ac/ furnace was installed 15 years ago. I can't say enough great things about this company. They are always helpful when I call with a concern. I always ask for Terrence Lyon for my tech when we have our spring and fall check. He is the most pleasant service man I have ever met. He is honest and on time and always willing to help with questions I might have concerning our unit. I cannot say enough praise for this service tech. You have a valued employee with Terrence Lyon. We will continue our service with Air- Rite and we always know we are not getting rip off as so many people do these days. Please acknowledge your employee Terrence Lyon for his ethics and honesty as his is a gem of an employee and treats his customers with the upmost respect. Barb Semerdjian read more

I have been a customer of Air-Rite for 15 years. My serviceperson has been Terry Lyons for all of those years. He is always gracious, on time and, most important, extremely good at servicing my A/C unit and my furnace. He goes out of his way to make sure things are correct. He never suggests things that I don't need and, in fact, helps me avoid those things. I recently wanted to put in a new A/C unit and he was most helpful with that. I am sure other service people are good but I would never trade them for Terry. On two occasions (in 15 years) I had a problem Of course this only happens on the weekend, right? Air-Rite responded immediately and someone was here within a hour. What a nice thing that was. I highly recommend Air-Rite and Terry!!!! Kay Cooper read more

I have used Air-Rite for the past 17 years. Yesterday, late Saturday, on a muggy night, I saw that my a/c was not working. Having a service contract, I called today, a Sunday, and Ralph Williams came out. He found the problem and replaced the part in less than 5 minutes. I can't say enough nice things about Ralph. He was personable, competent & a true professional. The price was reasonable and before he left he asked if I had any other questions he could help me with. And this on a Sunday morning when I would expect him to want to be anywhere except on a service call. Like I say, a true pro. Air-Rite should be proud to have service pros like Ralph who truly represent the company in the best possible way. Thanks Ralph! read more

We have been customers of Air-Rite for 16 years. Their service and professionalism is outstanding. We have had a service contract with them for 12 years which is very fairly priced and professionally executed. After 10 years, I was not happy with the efficiency of the original "builders unit" air conditioner. I called Air-Rite and they quoted their highest efficiency unit, along with a high efficiency furnace, both at a very competitive price. The installation was seamless and took less than a day. My summer electric bill was reduced by 60%! Whenever there has been an issue with the equipment (which is rare), they have taken care of it immediately. I highly recommend Air-Rite to all! read more

First time dealing with Air-Rite. I had a great experience with this team. They were prompt to all appointments and provided accurate estimates and accurate information on the work schedule and plan. They took my input and suggestions prior to the AC installation and incorporated them into the work plan. Kept me informed on the progress of the work and completed the installation as promised. They handled the installation "surprises" professionally and at the end of the day we ended up with well done work and a happy customer. Now we are waiting for a heat wave to test out the new AC unit. Excellent job, great customer care Greg and Jeff and the Air-Rite team! read more

Air-Rite replaced our old furnace filter with a much more effective one. This team could not have been friendlier, more professional or expert at their job. Clear communication and explanation while assessing our needs and prompt service helped us know what to expect and why. They seems to know all about our strange, older system and made us confident in their experience. We are new to Chicago so we take our chances hiring help. These men are the best. Jeff came to do the work and was friendly, worked hard and went the extra mile over the small details. He asked about how I wanted things to look! Wow! Very considerate. Thank you Gregg and Jeff read more

Air Rite was terrific! Rob came out immediately and gave us an estimate for two furnaces and two air conditioners the next day. We scheduled it for the next Friday. I had a lot of questions since this was a big purchase and Rob answered almost immediately and didn't seem irritated. I had four guys at the house at exactly the appointment time. They were done in 6 hours. They even stayed a little bit to make sure I understood how to set up the thermostats and then to make sure my Aprilaire was working. Ken L. was awesome during that whole day. I would highly recommend Air-Rite for any heating and cooling needs. read more

We were exceptionally pleased with the service that we received from this company and from Ralph. Ralph returned all her phone calls in a timely manner and was able to come to our house on a short notice to take a look at our heater. (It's January in Chicago and our heater stopping working!) Ralph was very thorough and explained all the issues with our furnace, he offered some solutions and his recommendations. He was extremely polite and is definitely going the extra mile to help us get our heat back on. We would definitely recommend Ralph and this company! read more

Air Rite has been our go-to HVAC company for routine maintenance over the years: their service staff is always prompt, courteous, and do a great job. When our home's original furnace and AC unit needed to be replaced, Greg came by and walked us through the various choices we had...explaining pros, cons, costs and benefits. Greg stopped by on installation day to consult with Chris, making sure everything we contracted for was clear. Chris did a great job getting everything installed, tested, ans cleaned up. Thumbs up for these guys! read more

We are newcomers to Air-Rite! We purchased their maintenance package based on the recommendation of a relative last fall. They cleaned and inspected our furnace and installed an Aprilaire last fall. Our air conditioner was cleaned and inspected today by Terry L. Terry was very thorough - asking questions to determine any potential problems that we might not have been aware of. Very pleased with the services we have received to date and highly recommend this company and their service personnel. read more

Air-Rite has been servicing my HVAC system since 1997 (original install). In 2012 I had to replace all equipment and had Air-Rite complete the job. They did the job in one day and did an excellent job. Air-Rite continues to service my equipment annually (Bronze Plan). I've never had any issues. Terry Lyons had performed the annual maintenance in 2016 & 2017 and does a great job! He is very thorough. I would definitely recommend Air-Rite and ask for Terry Lyons for the annual maintenance. read more

Air-Rite has serviced our heating and cooling systems for the past 8 years, including a furnace replacement and more recently the A/C unit. The technicians are always courteous, professional, and well informed. With our A/C unit they guided us through the entire process, from assessment of the old unit, advice on replacement options, to final installation. And after the A/C installation was complete, the installer discovered and fixed a loose PVC fitting for the heating system. read more

Over the past 27+ years Air-Rite has been our HVAC provider. The excellent preventative maintenace program as seen us extend the life of our initial and currenant furnace and AC units. The recent service from Nick was outstanding from thoroughness of work to professioinal condcut. We have renewed our contract for 2017 with the confidence each of the two visits next year will achieve outstanding results through another well trained, experienced pro. The K's read more

Furnace went out on a cold weekend. Not a rush, but hoping for a same day visit. Zach showed up at 5:30p and stayed until 8p, hoping to resolve our issue. Was trouble-shooting with his service manager and determined that additional work needed, but he stayed until he got our furnace up and safely running (if only temporary). Follow-up from main office needed, but Zach was an amazing technician. Air-Rite - he's a good representative for your company. read more

I have had excellent service with Air-Rite since I moved to Chicago 7 years ago when I started using them for my a/c and furnace tune-ups. I always ask for the same technician, Terry, and he does a great job explaining what service he performed and what parts may need replacing in the coming years. I've never had my a/c or furnace break down, which is a testament to preventive maintenance. Ask for Terry when you call - you won't be disappointed. read more