I like their professionalism with our tenant. We strive to have the best service providers take care of our rental, and Air Source has exceeded my expectations. read more

There is no equal for your AC needs. Air Source is highly communicative, well organized, friendly and helpful. You will not be disappointed with their service. read more

Fast, efficient and happy workers. Scheduling was easy and owner is very knowledgeable

This company is so professional. I'm so glad I had them put in all my new split system Mitsubishi 7 yrs ago now. Had a recent issue and Kristi got the crew here within days and got it all fixed. Kevin the owner and all his work technicians are very professional, polite, great communication and service. They don't do unnecessary work either. Very honest and service oriented. Glad I have them as my AC company. Mahalo Kristi, Kevin and all the guys that service my home today read more

We are really happy that Air Source was referred to us. After a couple of estimates we felt confident in choosing this company. Great pricing, great service and attention to detail are what we experienced. Kevin and his crew were extremely professional, friendly, efficient, and clean. Kristi who handled the coordination and communication was great. All my answers were answered quickly and I was never left hanging. I will recommend Air Source to everyone. read more

Showed up on time. They were very efficient and thorough. I appreciate the prompt replies from the company throughout the process. We are really enjoying our new AC! read more

Crew was thorough, professional, punctual, and clean. Kevin exhibited great leadership in the estimating process and first hour or two of the installation. Kristi was so thoughtful and efficient and highly communicative from the office. These two make a great team and they have surrounded themselves with highly trained, professional installers. Kudos to the whole team! read more

As typical, they were on time, professional, and did what they said they would. It's a small company with friendly employees and I look forward to working with them in the future. read more

Top notch outfit. From office to installation. Would highly recommend based on my personal experience.

I just had servicing done on my two slit air conditioners which I purchased from AirSource. The two service personnel were very prompt,courteous and efficient. Thank you Kristi for being so kind and efficient. read more

Going on my third Mitsubishi AC install but at my in-laws house. Another quality product and service by Air Source. Job well done and thanks again Kristy and Kevin . I recommend Air Source Aur Conditioning for your AC needs. read more

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Air Source always provides fantastic service. From installation to maintenance. Highly recommend.

Excellent service from start to finish! Top notch customer service-- Kristi responded promptly to my request for an estimate and did everything possible to accommodate my schedule when setting up the A/C installation. My many concerns and questions were addressed honestly, immediately and comprehensively by Kevin. Kevin & his staff arrived promptly for the installation appointment. The crew did a professional job inside and out! They even discovered the cause of a problem by the previous A/C company and managed to fix it when installing our new system. I highly recommend Air Source Air Conditioning! I can't say enough about how pleased my family and I are with their exceptional service!!! read more

It is so important to get all my units clean every year keep my air conditioners running good. I keep which ever room I'm in at 62 degrees 24/7 365 days a year, its to hot and humid without a/c keeping me comfortable. The guys who came to clean the air conditioners were very professional and made sure the furniture stay safe and clean, read more

I first used Air Source 2 years ago for a 3 bedroom split system units and was extremely impressed with their customer service. Kristi was very responsive, professional and super NICE. Kevin led the team of installers and they were very professional, personable and polite. The quality of work was efficient and Kevin is very knowledgeable. Fast forward this year, I thought my old 33k btu Mitsubishi living room unit broke. Requested service online and Kristi responded on the same day. AGAIN super nice! I was ready to replace it as my first experience led me back to them. Kevin came out and in his assessment, found that my remote was faulty and the unit was still functional. Went out of there way to get an old remote and did not charge me for the diagnostic. Paid for the part and saved a lot of money! He continued to get me a quote on record in case I need to replace it in the future. When I do I will definitely use them. I am definitely sold on them and will be a loyal customer! Will refer them to all my friends! read more

We have been Air Source customers since the very beginning when the business was first established, and have installed and serviced many split air systems over the years. Air Source has consistently provided exceptional service. They are good people that care about the quality of their work. Highly recommended! read more

This review is for customer service. It was friendly, efficient and pro-active. Response time exceeded my expectations. Air Source was unable to service me. However, they did offer referrals which I gladly accepted. A pleasant experience. I would refer them if asked. By the way, their license is current. They have a Better Business A+ rating. read more

Couldn't be happier with the installation of our 3 new Mitsubishi A/C units, thanks to Air Source! ;D From the very beginning, Kevin & his staff were super nice, professional, & responded promptly to all calls/communications. Kevin came out personally for a free estimate, discussed our needs/preferences, took his measurements, and was done in about 20 minutes; we got the estimate back within a couple days. I should note that their estimate was waaay better than the one we got from another company, and Air Source came highly recommended by a close friend who just got her A/C installed a couple years ago...that's all I needed to make my decision! Yes it's true these guys have a long waiting list of jobs (2-3 months?), but I'm convinced it's just because they're THAT good! Luckily we called them in the winter-time--before it got too hot--so the wait really wasn't a problem for us. They even accommodated our request to split our installation into 2 separate dates, b/c I couldn't make up my mind about whether to get the 3rd A/C unit or not (but they never pushed)! For both installations, the crew arrived right on time--they 'always' start between 7:30-8:00 am--and were finished by lunchtime. Everyone was very polite, took their shoes off before they entered (we've actually had a problem with other service providers!), and they went right to work as soon as they arrived. For the inside-areas, they laid out tarp, politely declined my offer to turn on a fan for them (b/c it was getting hot already...but they didn't want the woodchips/dust to blow around our house), and cleaned up their work areas beautifully before they finished. After a quick tutorial on how to use our new A/C, they gave us the instruction manual, remote control, & paperwork for our HECO rebate--they'd already filled out their part--and were on their way. =) I'd recommend Air Source to anyone in a heartbeat! read more

Outstanding! These Mitsubishi Diamond Certified Air Conditioner specialists are top-notch. From the time you call them, you'll get diamond service too. They pick up phones, reply immediately, price reasonably, come when scheduled and install and service impeccably. It was a joy to watch these guys at work. They're perfectionists to a fault and their craftsmanship shows. We had both a Mitsubishi wall unit and a cassette unit installed and I'm ecstatic over the results. If you're thinking of installing a new air conditioner or servicing an existing one, give these guys a call. read more

Five Stars for the Air Source Air Conditioning Company. I had three Mitsubishi Electric units that replaced my older units. I called Air Source on a Friday late afternoon and received a returned call on Monday morning. Kristi contacted me and had Kevin come out to Mililani to give me an estimate. Kevin sat with me and shared the replacement units. They were "energy saving" units that were recognized by HECO. These units qualified for HECOs HVAC rebate. A few days later, I received an email from Kristi with an estimate and contract. The price for the units and labor were a lot cheaper than a quote I received earlier from another contractor I've used before. I signed the contract and scheduled an installation date. Kevin and his crew came out and had my system running by early afternoon. The crew did an excellent job installing the units. Kristi had all my paperwork ready for HECO's Hawaii Energy rebate. Kevin and Kristi runs an excellent company with great service to its customers. I've had a positive experience and I want to share this with others. If you are looking to install air conditioning to your home or business call them......I know you will be satisfied. :0) read more

I was pleasantly surprised by the experience I've had with Air Source AC, and even more pleasantly surprised by the reasonable and realistic quotes they gave me compared to other AC companies out there. Kristi worked hard to find me the parts at a reasonable cost to repair my Mitsubishi split-air unit, and the technician was efficient, friendly, and insightful. Their rates are predictable. The technician who showed up to my home shared many tips and experience with me during his 1-hour visit. Combined with their incredible response times, I'm 99.998% certain I'll be coming back to them again for future service. The last 0.0002% is because there is always the possibility I could move to the South Pole sometime in the distant future. TIP: ALWAYS call Air Source first, and DO NOT wait until summer to get your system serviced or checked. Winter is absolutely the PERFECT time to service AC, and paying for an annual diagnostic will save you a lot of headache later -- trust me! You don't want to be paying 10x the cost or waiting 2 months for someone to show up in the middle of 95F weather. read more

Although I did not go with Air Source for installation (they do not install in condos or apartments), I had to give them 5 stars for their super prompt and detailed response...at 6am in the morning on a Saturday (my email was sent Friday night). All the other contractors I've worked with have such poor response times. At least Air Source was upfront about not doing condos as well, other contractors I've worked with so far kind of use stall or avoidance tactics instead of being straight up about not wanting to do work in a condo high rise. Air Source also referred me to a site to find other diamond certified Mitsubishi contractors. Thanks! read more

Excellent. Very pleased. Awaiting call back for additional suggested cleaning requirement.

Honest, professional and superb work ethics. Very satisfied with this company from beginning to the end. They gave a honest estimate, called back when we had questions. Work crew cleaned up after installation and Kristi the office manager was very knowledgeable and pleasant to work with. They all did a great job! Shannon read more

We love our Mitsubishi ACs. We just got ours installed this past weekend. Loved the clean and professional look on the installation on the inside and especially the outside with there wiring and piping to disguise the wires. We got a big unit for the living room and small unit for our master bedroom where we spend most of our time...lol. Air Source showed up on time with 4-5 big white vans crowding my street and making a scene with lots of hands on deck (loved it...lol.) and did their thing. Job was beautifully done and it was done fast and efficiently. The number one seller for me was their pricing; it was decent unlike other 4 quotes i got in my research process. I would strongly recommend Air Source if you're looking to intall ACs because of their pricing, quality service, and awesome customer service. Thank you Air Source for calling me to follow up on the job and any concerns. read more

Kevin conducted a thorough walk-through for installation of two units and explained to us what would work best for the different rooms. The actual installation took about 4-5 hours and the crew was extremely polite, professional, and efficient. We appreciated everyone wearing masks as they worked and maintaining distance. What most impressed us was that the installation crew pointed out to us that one of the A/C unit's vanes was misshaped. He immediately called the office to order a replacement. We never would have noticed without him. Air Source confirmed with us today our replacement installation. So happy with their services! read more

Arrived when they said they would. Great job, very professional. Returned to re-attach a loose wire. Everything is working well and the room is nice & cool! Mahalo. read more

This is our second air conditioner with Air Source. They provide outstanding service and professionalism at a good price. I highly recommended the whole staff, from the installers to the office. Excellent! read more

We have multiple units throughout the house, all installed and maintained by the Air Source team. We couldn't be happier with the staff and the equipment, both are top notch! Management is also extremely courteous in all their dealings with us. Just a first-rate experience all around. read more

Kristi and Kevin run the most excellent customer service oriented and professionally competent business I have come across in decades! We have been so lucky to work with their company, which has been a life saver in this ever hotter climate. From consultation, to installation, seamless billing/rebate processing, maintenance, and troubleshooting, they are always incredibly helpful and go the extra miles to solve any issues that have come up. I am so grateful to them and their crew! I give them the highest recommendation possible (not that they need it! I think word is out already lol) read more

Super professional! Everyone is so courteous and helpful. They explain everything very thoroughly. The efficiency in which they work is very impressive! They installed (3) 9000btu fan units with one compressor outside in 6 hours! Their price was also 30% less than a competitors. I would highly recommend! read more

Every aspect of working with Air Source was top notch, from Kristie's scheduling and answering our questions to Kevin's thoughtful placement of the air conditioning systems so they'd do the job but be as unobtrusive as possible, to the actual installation team. We had unfortunately gone with another loical company that was Mitsubishi "Diamond Certified" but didn't have much of a clue about the process. They were supposed to install 4 air conditioners and didn't manage to put up one on the first day. On the susequent days (and I mean DAYS) they ran convoluted piping by our front door and front side of the house and still hadn't installed a functional system But enough about them: If you want a first-rate air conditioning install with a lot of aloha and expertise, call Kristie and Kevin at Air Source. You will be so, so glad you did! read more

I went to their website on 9/1/15 and booked an appointment as they requested. Today is 9/16/15 and I have not received any response or phone call from them. If this is the kind service I can expect, I prefer not doing business with them. read more

Excellent experience from beginning to end. The wait is longer but the quality and service more than make up for it! Installation was seamless on our two unit split AC and the end-product looks as good as it feels! We are incredibly happy with Air Source, from the customer service to the efficiency and quality of the install to the excellence of the up-to-date technology. Will look forward to having them maintain our units and to having them install in our other rooms when we're ready for an upgrade! Highly recommend!! read more

Air Source is the only A/C company in Oahu that I will do business with from now on. TOP NOTCH!!!!! I took the day off for another company to service it and they did not show up or return my calls. I looked at Yelp and saw the great reviews for Air Source and now I know why. The initial phone call with Christy was the best customer service I have had with an A/C company (I have dealt with close to a dozen in Oahu). Her prompt response to my needs to have my A/C serviced ASAP was amazing! Christy contacted me when she was able to find an open spot in the schedule and was willing to add me to today's jobs even with a booked schedule through June!!! Todd the professional technician with over 26 yrs of experience came to my aid within 2.5 hrs from my original call. He serviced 3 Mitsubishi Slim units in just under 2 hrs and also explained upkeep methods that he recommends for my units. I can not give them 10 stars but will give them and only them my business and referral from now on!!! Thanks again Air Source's employees Christy and Todd! read more

Every thing have been super smooth. They took the time to teach me about the products I'd be purchasing. The installation team was on time and very courteous. read more

Top quality install of split A/C , fast, friendly service..the rebates for energy star were great too. Highly recommend company to cool your home. read more

For many years we couldn't decide whether we should A/C our home. The clincher came in the hot, humid summer of 2015. We solicited a number of proposals from A/C companies and checked out each thoroughly. We finally selected Air Source Air Conditioning and really glad we did. Kevin and his crew did an excellent job with the install. The quality, attention to detail and excellent craftsmanship is a refection of Air Source's high work ethic. The Mitsubishi units are amazing; quiet, efficient and unobtrusive. We couldn't be more satisfied; you need look no further for your A/C needs. It is a pleasure doing business with Kevin and Kristy. read more

Air Source should be called Out Source. Called 930 am & left a message. Nobody called me back. They need to Hire someone Human to Answer the Phones instead of a Robot. New Name Out Source instead of Air Source. When Did u get 5 stars---must been a long long time ago. One Star for u. read more

I would like to commend Air Source Air Condition for a great job of installing my 24,000 btu Mitsubishi Split unit at my homeowners. I had Technicians Chad and Evan install my unit . Kevin ( owner ) also stopped by to check on the job . Real nice guy same as Chad & Evan . They installed the unit quickly and neatly.. Prior to install , they had to remove my old Mitsubishi Unit first then installed the new ac . The techs were very informative as I was asking a lot of questions. They know their job well .. After the ac was turned on , Evan explained on how the unit operates. They even cleaned up the work area after they were done. Last but not least , I would like to thank Kristy for all the info and scheduling of my install. So if in need of ac products or services give Air Source a call , I promise you 'll be happy you did cause I am ... Once again, thank you Air Source for a job well done... read more

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