Absolutely positive experience! The company was quick to respond to my quote request on Yelp and…read morescheduled me for two days later... most others were backed up a week or two. Taylor and Dylan were the two technicians that came and both were respectful and helpful! Taylor was the lead and did a great job explaining his diagnosis and options that made me feel comfortable about my decisions. Unfortunately we had to change out our AC system (not their fault) and they did a great job with this. Pricing was reasonable (based on feedback I got from friends who did similar work before) and their service and attentiveness put them on my "speed dial" for future AC needs!

Complete joke of a company. Tech was young, inexperienced, didn't know what he was doing IMO, and…read morefull of attitude. incompetent and disrespectful. Management has no clue what is going on. Completely unprofessional, as are so many places in this state. I've lived here for 6 years but unfortunately still possess expectations of basic minimum standards from a business's professionalism; so maybe that's on me. I'd AVOID!! Just like to update my review to state their employees are racist against "Haole" as well. And I stand by everything I've said. They can say whatever they want to try and cover their butts but their employee acted the way he did. Never said I was a customer, just a review on my interaction with this business. Their representative of which was racist and as unprofessional as you can get. They apparently stand behind and are OK with that type of behavior.

They provide expert service with family style aloha…read more Prompt scheduling, arrival and thorough maintenance job for entire system. Very proficient team. Price was extremely reasonable: cleaning ducts/unit, new filters with top quality advice. Military and Veteran discounts. **woot-woot +that'sa Bonus**

My AC unit had a funky smell. I contacted Javison and he responded quickly and was able to service…read moremy AC the same day! JPM did a full service which allowed my AC unit to run at brand new conditions; yay!!! no mold. They are reasonably priced with excellent service! Please consider reaching out to them for your AC needs!

I had my Rheem central air unit serviced. The woman I spoke to on the phone to set up my…read moreappointment was personable and professional. Technician Trent was prompt and also professional. Overall, I had a very good experience using this company and would definitely use again.

I had two chill water a/c units serviced. From scheduling the service to the payment, easy and…read morequick process. The two technicians, Trent and Keau, were on time and professional. I will certainly use APB again.

Professional services provided from initial consultation and quote with Palani and…read moreinstallation/replacement of split a/c unit by Scott. These guys are good! Very proactive in communications.

We requested to have our 5 split AC units cleaned. They were super easy to schedule and texted and…read moreemailed reminders. The emails even included quotes and links to submit for rebates and discounts. The crew arrived right on time and were open to all our questions. They offered ideas and said they would take a good look at all our concerns. They were informative the entire servicing and often invited me to come see or show me items. They even took photos for me during the work and texted me to have for future reference. They also did not try to upsell or just tell me to buy more or get more service, but gave me real options. They were upfront and honest, but still friendly and considerate. Very respectful of spaces, quality work, and left me happy to leave this review.

Requested home A/C diagnosis, repair, and service for mini-split wall A/C units from Mitsubishi…read more Spencer reached out through the app and left his contact info. I called and he picked up right away. Was able to schedule me within the week. I received confirmation texts from Spencer and arrived right on time with his son (family business). They diagnosed the issue (had to use nitrogen to search for leaks since completely out of refrigerant due to a leaking valve stem). They replaced the stem and recharged my refrigerant. They assessed the units to ensure that everything was working properly. Charged $792.67 to my card. They were completed with everything in just over an hour. I highly recommend Spencer with AirEsthetic! Very professional and was upfront about everything he was doing and how much it would cost. Thanks again Spencer!

Spencer was able to come out and assess my split AC unit within half an hour of my call to him! He…read moreand his partner were professional and efficient. He gave me an estimate of the repair the following business day. I told him I was going to get another quote and get back to him. I ended up going with Spencer for the job and I'm currently waiting on the part to come in . I will definitely refer Spencer and his team!

Took 4 tries to get an appointment. He took my AC back to his shop to service and the next day…read morecalled to tell me it wasn't serviceable because the wiring was connected in such a way that the insides couldn't be removed for cleaning. Eric ended up installing a new AC (slide-out version) in less than 2 hours. I was surprised because his phone must have rung over a dozen times with other customers requesting service. No wonder it took 4 tries to get an appointment.

Unreliable, terrible service, no follow-up received re: status of A/C replacement. It has been a…read moremonth of numerous phone calls to have my A/C unit replaced - and I'm still waiting!!!!! My advice, expect frustration and exasperation if you choose to deal with Eric and this company.

Price was great, guys were great, and stoked to turn my house into a walk-in freezer! Highly…read morerecommend!

Great service and affordable. Was able to schedule a split ac install within a couple of weeks…read more Install was quick and I highly recommend going with him.

I was referred to Cool Tech by my lifelong mechanic who just retired -- that endorsement alone told…read moreme I'd be in good hands. My A/C went from ice-cold to blasting hot air overnight, so I was bracing myself for a painful evaporator job. Instead, Simon and Steven found the real issue: a stuck expansion valve. They evacuated the system, pulled a deep vacuum, added the correct oil, recharged it, and even swapped out the cabin filter while they were already in there. Communication was excellent, the price was more than fair, and not once did I feel upsold or pressured. They finished exactly when they said they would, and my A/C is now colder than it's been in years. If you need honest, skilled A/C work, Cool Tech is the shop. Highly recommend!

Simon professionally cared for my service, asking questions to determine the history of the unit…read moreand its performance. He explained about the unit, what components are susceptible to failure as a car ages why their replacement costs could be prohibitive and solutions to keeping it running for as long as possible without costly repairs. To keep the costs down and get my car back to me quickly, he chose to forego expensive and time-consuming diagnostics in favor of instructing me to keep track of any performance degradation and how to keep it running while keeping costs low.

Requested service call on AC. Date and time set. The day of appointment the tech was a no show…read more When I reported it the front office said he was sitting in front of my house for 30 minutes trying to call me. 1.I have no missed calls. 2. Checked the cameras monitoring the front of my house thirty minutes before and after appointed time and no trucks were ever parked there. 3. Couldn't get out and ring doorbell? Either they had the wrong number, wrong house, or who knows. Lazy, incompetent, and a waste of time.

I had Purair come to my condo until to Repair a clogged…read moredrain pipe. I also requested a deep clean on one ac unit and a maintenance clean on the other three units. Purair sent technicians Zeldy and Reno. I was very impressed with their professionalism, knowledge and work ethic I would highly recommend Purair and especially Zeldy and Reni for any air conditioning project. P.s. I also was impressed with the office staff who helped me through this project.