Had my windows tinted. EXCELLENT job! The service here is great. I would recommend everyone to come to Alderman Automotive.

I am a former certified tech for Honda and Dodge, I purchased a 2014 Raptor there, the buying was the easy part, the part that came after has been more then annoying, I knew the vechicle had been in accident, doing my own research an running the vin threw carfax. How ever I was curious if they would ever disclose that in person which they did not. I didnt mind it so bad cause it is hard to find this particular Truck with out it being rusted to hell an with decent milage, So I accepted that. Now lets move onto the annoying parts of it. The Car was sold with a Valet key Meaning that half the options after I purchased it I was locked out of. Mind you I put 15k cash down as payment on the Truck I was not to pleased to be handed a Valet key ( $300.00 ). The tires that were new on the truck where the incorrect size so turning anything sharp the fronts would rub and actually ripped out some passenger fender well pins that I had to replace along with the tires being to large. ( 2000.00 ).(**side note with over sized tires they could reject the transmission warranty had I not had them changed out with in 24hrs of me owning the truck say I ran the older tires for a year an then the tranny was shot they would try to blame the oversized tires an reject the warranty unsuspecting buyers may not be aware of this.**) The plugs and wires I was not expecting to have ever be replaced and at 100k miles needed to be so that was another (900.00 ) The driver side door and Driver rear speakers stopped working in the truck a week after owning it. ( 500.00 ) Replacing trans fluid, Trans filter, rear diff fluid, front diff fluid, transfer case fluid.(800.00) because at 100k miles this something that should be done to preserve the life of the transmission. Now lets move onto the safety issues. The rack an pinion was leaking pretty bad after 2 weeks (1100.00). The Rear seats locking latch that prevents the seat from flipping up in a accident where broken. (400.00), The driver side Brake Caliper ceased up after 3 weeks so now I am replacing both front calipers, soft lines, and rotors, tomarrow another ( 1000.00 ). The Four wheel drive transfer case still seems to be sticking now trying to move it between 4h 4L and 2w which could be another ( 1-1500 ). This done this before the fluid exchanges and why they were all done. Finally the emergency brake cable I have a inclined drive way so I went ahead an engaged the Ebrake - the next day when trying to leave the The E-brake would not disengage the cabled was so stretched out that that it would not disengage- ( 250.00 ) I can no longer work on the truck my self physically. Which in my situation is fine cause I have plenty of former co-workers that have been a great help and pulled my truck into there dealerships or my drive way in off hours and my wife is going threw dialysis and needs a kidney transplant this purchase was to make sure that if they called during winter we would be able to make it there in the 5 hour alloted time to accept the donation in surrounding states. So with that if your making a used purchase there understand I dont think they are very concerned about safety issues or morals when selling a vehicle and more about the sale completion. If you dont have the money, or friends I would not recommend buying a used car. TLDR - after purchase 7,750 dollars had to be put into the truck to make it road worthy, in less then 30 days. it still has the paper plate on it for another 12days. $2000.00 was left out of the review for new headlights and brake light assembly's cause they where so far gone you could only see about 5 feet in the night in front of the truck. read more

Bought a car from here a while back and when I recently went to another dealer ship to buy a more family car. They came out with the carfax and asked me if I knew it has been in a car accident. They showed me the report and asked me if alderman automotive ever disclosed any of this. I told them that all they showed me was one of the previous owners. Very upset because it brought the value of my trade way down and I definitely over payed for a car that's been in a wreck. Never coming here again!!!!! read more

They get a rating of 1- because you can not rate 0. I went to the dealership because I received a Kelly Blue Book offer for my Tesla and they are a Kelly Blue Book dealership. The emailed Kelly Blue Book offer was $21,384. After waiting 15 minutes in the showroom for my on site offer (after they saw the car in person) was $17,000. When I asked about what happened to the email Kelly Blue Book offer; he just said, "How can I be off by that much?" I never saw him again and they tried to pass me off onto another management team member. Needless to say, there was no reason for me to stay and listen to any explanation they may have. They didn't even understand I already had a low ball Kelly Blue Book offer in hand and they tried to go even lower. By the way, I already had a $22.000 offer from another Kelly Blue Book dealer in hand. read more

If you are looking for a used vehicle, do not come here. Bought a 2015 F350 online, big mistake!!! Lipstick on a pig comes to mind. Financial manger was a completely rude person talking down to me and upon requesting an apology got a jerk response. Was told he is young, at 27 he should have better manners especially with customers. Upon receiving the truck the interior was completely dirty, got the excuse that I could bring the truck back and they would detail it, yeah I'm in New Mexico. The underside video of the truck was dark so not easy to see, rear tires were, as the mechanic called them unsafe slicks. Requested the owner call me, but got ignored until after filing complaints with the AG and the Consumer Protection they finally contacted me. 4 months later. Now they want documentation from the mechanics, well on a good note I sold that unsafe truck that went to a junk yard. BUT I got pictures and videos. Do Not Buy Here!!!! More pics on their web site review. Hoping to keep anyone else from getting shafted. read more

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Great experience with the staff in service. Adam was Fantastic. He explained everything they did to my vehicle and what would be recommended for the future. read more

terrible experience!! read all negative reviews. There are SO many others that have had car issues after purchasing! the owners do not care either. In every review they say to reach out but NEVER respond. our car cost us almost 6k in repairs right after purchase. nothing was disclosed to us!! terrible terrible customer service! STAY AWAY from this place if you want a reliable car for your family!!!! read more

They are a deceptive and dishonest dealership. They're predatory to say the least. They sold us a car with 16000 miles on it. That turned out to be mechanically unsound. And unsafe. We purchased the best warranty. Money could buy and every claim was denied. The stock clutch that came with the car was never meant to go with the super Charger, that was put on the engine before we got it. So the clutch began to fail in the whole transmission and now the engine has to be replaced and the warranty company denied The claim. That's $17000 to replace it. They won't talk to us. They won't take any responsibility and we didn't even have it long enough to get to the st. Oil change. We were promised that the car was an excellent mechanical condition and that the warranty would cover any engine issues, which was a lie. They've been reported to all the possible state authorities. I'm just trying to get the word out so that the same thing won't happen to the next buyer. They have no remorse and no conscience. They sell these cars that look beautiful but they're Absolute pieces of junk. The owner is a coward and he runs and hides and will not talk to you at all.e read more

I want to thank Chris Evans. I'm from California and was a bit skeptical about purchasing a vehicle out of state. However, the moment I connected with Chris, I knew that he would gain may trust by his professionalism and service. He went above and beyond and never hesitated to answer any of my questions. The whole buying experience was smooth. I received my vehicle with zero issues. If you're looking for a professional who will assist you with all of your needs, look no further. Ask for Chris Evans. He will not disappoint. Thank you again, Mr. Evans! read more

DO NOT RECOMMEND THIS DEALERSHIP! I bought a 2022 Toyota 4Runner on Friday 9/8/2023. I traded in My 2021 Jeep Willys Wrangler the one they have listed on their lot right now! Don't buy it! It has major electronic issues! From all the reviews I have been reading I'm sure they didn't fix anything on it! That's the only reason I got rid of my wrangler! I was very hesitant on buying the 4Runner as I love Wranglers, but last 2 have had major issues. To say the least I HATE It! Let me say why I went to this dealership. We bought A 2016 Jeep Wrangler from them. Had a great experience so we went back. I have call the Sales Manager Erick Bradford 5 times this week. NO CALL BACK! I understand after being rudely talked to by one of the gentlemen that answered the phone one time that I can't return a car. I get it! But I do have options and really that's what I wanted to know what I can do to get rid of the 4Runner. I have spent a lot of money with this company in 4 months and this is the kind of treatment I got! Erick Bradford should not be the general sales manager. A friend of mine inquired about my 2021 Jeep Willys Wrangler that they have for sale now on their lot. They lied to him about the questions he had. They told him there was no service needed on the wrangler but and oil change. Well I will tell u all they are covering up the electrical issue with this Jeep. When they asked him if he wanted further info he told then no, he didn't want to do business with them , because he know what problems were with the jeep. Erick Bradford reached out to him Immediately and wanted to tell him why I was stuck with my 4Runner. Btw if you want pictures of their conversation I have it all! Also have pictures of all the electric issues the 2021 Jeep has. But remember I got nothing from Erick Bradford! And I am the paying customer at that dealership! Please just be aware! I wish I would have read all the reviews on Google and Yelp! This dealership makes their money on the extended warrant they sell! Because they are selling broken cars and know it! This is just a piece that Eric Bradford sent my friend, but still has yet to talk to me about anything. read more

Alderman Automotive - Auto Loan Providers Near Me - Fishers, Indiana

I was told when they came to pick up my vehicle on my lunch hour that it would be back by 630pm tjat evening. No bobody called me after that time. I called the same that same day, and yes I was very upset since my truck is needed for my job. At the end of the conversation he laughed and said you wont get your truck for another 2 days and hung up on me. I have since, also filed complaint with Attorney General. United States Quality Control- Owner Lawrence Kruckeberg read more

BUYER BEWARE!!! What started out as a very exciting experience (buying our son his first car), ended up being frustrating, expensive and very disappointing. We purchased a 2014 Audi A4 after test driving & hearing the rave reviews from the salesman regarding its service records & how it had been FULLY inspected by Alderman before putting it out on the lot. The price was in our range & we were very excited about surprising our son with his very first car! Well, he drove the car for 11 blissful days before the CHECK ENGINE light came on (less than 100 miles put on the new car). We immediately called the dealership about the light & they were good about getting the car in first thing the following Monday. They ran diagnostics on the car (the same diagnostics that supposedly had been run before putting the car on the lot) and determined that the car had a crack in the turbo. A $2300 fix! We had only owned the car for 11 days, driven less than 100 miles! My husband attempted to contact the manager via the phone considering the unlikelihood of this crack appearing in the 11 days we had the car, but not only did the manager not take his phone call, but never called him back after he left a message. My husband and I are both business owners, we know and appreciate GOOD customer service. Not returning a concerned NEW customer's phone call simply is NOT good customer service. In the meantime the service department took several days to fix the turbo. My son was disappointed, we were frustrated & still no call back from the manager to discuss the problem. We picked the car up earlier this week with one more attempt made by my husband to speak to the manager (who was conveniently not at the dealership). What started out as a car within our budget, quickly became something outside of that budget in a short 2 week period. Buyer beware! It seems like this isn't the first complaint about this dealership! read more

They sold me a truck with 5 service recalls 2 of which were major and the truck had to be at a Ram dealer for several days after purchase. The truck had a failing air suspension which they serviced ( noted on Carfax) I had problems with the suspension from day one. I drove the truck home 43 miles and got immediate air suspension warnings on my dash and all the air was out of the rear air bags. The truck went back to Alderman for a week and a half with no loaner or rental offered and this was my only vehicle. I reached out to the general manager as well as my bank did, 2 weeks and no return call. I left them a bad review on dealer rater and they miraculously responded to that very quickly basically saying that nothing was wrong with the truck and I was a liar. I have all the receipts, trouble/ failure codes on the suspension pulled by the Ram dealer when they did the recalls as well as photos of everything. I had to repair the truck myself at 1800 dollars for parts. Luckily I am knowledgeable and have tools and di the repairs myself or it would have cost me thousands more. BUYER BEWARE THEY DONT STAND BEHIND WHAT THEY SELL!!!!​ read more

Bought my dream Jeep from Alderman yesterday! I was so impressed with the entire process. I found the jeep through Car Gurus and emailed in last week. Jeff Farmer immediately reached out to me. From the point of first contact to the completion of the sales process the experience was outstanding. Jeff worked hard to help me find the vehicle I wanted and complete the process. They have been extremely honest and straight forward and the entire experience was a refreshing change to my car buying experiences in the past! They were already in the process of fixing some normal maintenance items before I came in (they took me to see it in their maintenance facility). I can't wait to pick it up from them on Wednesday or Thursday! I will post pics and updates after they complete delivery and months down the road! So far it has been amazing and I am so glad I found Alderman and was connected to Jeff as my salesman! Job well done! read more

Alderman automotive has treated me with complete disrespect & taken advantage of me. Pedro pushed me into a purchase, letting me know that there was an issue with the vehicle, but that service was trying to resolve. They were going to try to resolve with an addl repair & if that didn't work, they would keep trying until the problem was resolved. I have taken the vehicle in THREE times & now, not only have they NOT resolved the issue, but they are telling me I have to pay for it if i want the work done. I was promised a call from the GM, which i have never received. Alderman needs to be reported to the BBB. Do not purchase a car from them. read more

sold me a defected car, lied said it was check out, 30-miles after barely 24 hours having it ,check engine light comes on.. Took it to BMW they refuse to pay for them to fix the problem wanted their person to do to. No problem,car came back worse tape up one area have proof of video .. now trying to put blame on bmw who looked at it. Car cost me close to now 5k to fix their screw up and lies . This place took Advantage of me, as a young women I thought they be little more caring and not rip me off nope. wouldnt trust them to take my car to a car wash now. read more

First experience was with a test drive in one of their vehicles. The vehicle wasn't wanting to shift as it should. I immediately turned back to the dealership and informed the saleswoman of the issue and she abruptly stated that "it was probably just a sensor and she would have it taken care of and I could have a seat and wait". Instead, I left. They called a couple of weeks later to inform me that the vehicle in question had been repaired. I did not return to pursue it. The last time was when I messaged them about a vehicle for sale and the female who responded to my text was quite rude and brash. We then looked up reviews of them on YELP and it all became quite clear to what we were dealing with. I responded back to her that the reviews of their dealership were quite terrible and she became even more rude and defensive. She even texted me the following day with her unwelcome obstreperous remarks. Don't like nasty reviews, then you should change your pattern of behavior. We won't purchase from them. Do your research. Rude ain't the way. read more

Pedro was a great help with getting us set up with a 2016 Acura. Didn't push us into a buy.

They care about their customers and reputation! Beautiful facility family owned. We will certainly be back ! read more

Alderman Automotive - Auto Loan Providers Near Me - Fishers, Indiana

They sell JUNK! They don't disclose necessary information and damages in regards to these vehicles! I say if you wanna buy junk, just take your money to Oak Motors! Alderman is simply a buy here pay here for luxury cars. Responding to your comment on Google--you sold me and you sell JUNK!!! Those are facts! Actually, I bought a car a year and an half ago and it SAT for that same year and a half because BMW doesn't make parts for my vehicle anymore! I drove the car 30 days and put a little over 1000 miles on it! I was FORCED to pay for piece of crap I couldn't drive in order to keep my credit on top! I was FORCED to buy another vehicle because you sold me JUNK!!! You may as well be a buy here pay here considering the JUNK you sell and your reviews on Facebook are even more detailed! You sell people cars saying they've been inspected which they probably have considering the place you had inspect that piece of crap BMW told me they informed you all of the problems with that JUNK and you still sold it! I can go on and on about the poor customer service, the JUNK you sell and so on but it's not going to get me anywhere! I'm just glad out got out of that piece of JUNK and out of that crappy, horrible loan!!! However this "family owned business" needs to be exposed and I pray people read these reviews and take their good hard earned money elsewhere! I'll never do business with you all again and will promise to tell anyone that inquires about purchasing JUNK through you to RUN!! I'm not the only person who believes you not only sell junk but you run a shitty business that preys on people who want nice things! Shame on you ALL! I have receipts and diagnostics from BMW and your chosen repair shop that said the car you sold me was unsafe to drive and basically JUNK!! And this was within 30 days of purchasing that JUNK! Your warranties are just as trash as your cars! Just money hungry con artists! I wish I could take away my ONE star cause you don't even deserve that! World Class Motors down the street definitely knows how to treat people and they don't sell JUNK! Maybe Alderman can get some pointers from them! And one other thing--you guys waited until I was about to pull of the lot to tell me how the fog light was rigged to the a/c and in order for the a/c to work I had to turn the fog lights on---once again disclosed AFTER I signed the contract as I was about to leave your business...that raised a huge red flag right there! The BMW needed strut mounts, a power steering pump which your recommended shop, BMW, and your crappy warranty company said was impossible to get as they are no longer manufactured, the emergency parking brake was broken, and transmission lines were smashed under the engine which I have the documentation to prove!! You sell JUNK bucko--period! As many cars that I have bought, I'd honestly say that you all made my first time buying a luxury car by far the WORST car buying experience I've ever encountered! read more

Bought a used Ford Explorer on Saturday and then on Wednesday my wife said she had no heat at this time it was 4 days old to us spoke to them they just danced around the question of whether or not they were going to cover the repair they sell junk I don't believe they check anything out before selling. I wouldn't buy from them again. read more

Seached high and low for an FJ Cruiser with low miles and in good shape. Alderman Luxury Imports exceeded my expectations when I arrived. The entire staff was friendly and all worked together to help me out. The price for the FJ Cruiser and what they offered for my trade was more than fair. Couldn't be happier :) read more

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Edit 5/14 the car now dies randomly, won't start (acts dead), and now burning coolant (crack in the block or head gasket) bought the car around March 10th. My boyfriend originally left a good review, Fred Barton, after being begged to leave a google review. At the time of test driving the vehicle the rear right wheel hub would make a noise/squeak when breaking. Mo told us to wait a week and if it didn't go away he would fix it. Day 4 of having our vehicle the engine light came on, it's a misfire in cylinder 3, simple fix, not too bad. We ended up taking our vehicle back, over an hour away to Alderman and got a loaner vehicle, we were supposed to get our car back the day after (Friday) we ended up getting a text from Mo saying we could come get the car today (Saturday) that the problem was fixed. We asked Mo for the service report just to see what they did exactly and he refused. We asked what was fixed on it he said he had to go in and check. Mo then came out and said the LEFT rotor was replace. The car now sounds even worse than when we first turned it in to be fixed. John kept throwing in our face we should buy a warranty when we told him multiple times we could not afford it. We also sent an Email stating we were getting a multi point inspection done at Ford to see if there were any other problems with the car we had just bought. Mo replied "I am not authorizing to pay any other shop for any inspections or to fix the problem.", this should of been our first hint that they were going to screw us. I do not recommend this business at all. Everything has been so shady since the beginning. read more

5/17/21. Update on recent purchase of 06 300c srt8. First time in my life a dealer has sold me a car with a bad engine. Discovered today from reputable mechanic that noise I hear is definitely rod knock (bad rod bearing(s)) and lifter noise. This engine has been run hard or without proper maintenance to have caused this. This is from a dealer who said we had it checked out by a Chyrsler dealer prior to sale who said everything was good on it. Liars! You HURT my family! You hurt my son for whom this car was bought for serving his country in the Marines! SHAME ON YOU! read more

Great experience buying my new car at this location. Very friendly and helpful employees and would recommend to anyone buying a car.

Recently bought a used Ford Taurus from Alderman. Our sons first car. Devan was our salesman. The back up camera needed fixed and that was disclosed up front so we made a plan to bring the car back in a couple of days to have it fixed. Drove the car home. Parked it for two days. Car interior and headliner were soaked due to leaking sunroof. Not disclosed when purchased. Check engine light came on while driving it back up to Alderman. We asked that they look at it. Kept getting the run around. They also parked the car outside during rainy days despite us telling them sunroof was leaking. Therefore more water leaked in. Took the car to Ford dealership and we need $1300 worth of work done to the car. The service dept told us different things that needed fixed. There's no way they didn't know about some of these problems and chose not to disclose. The sunroof didn't happen to start leaking in two days. The drain was clogged on it. The car was also sold to alderman by my salesman Devans brother. He couldn't say enough good things about this car. Money pit. Terrible experience. Feel taken advantage of. read more

We bought two BMW's on the same day. This dealership worked with us and was very fair and professional. We will be referring all friends in the market for a car to them. The cars are in excellent shape and priced on par with KBB. read more

I worked with John Gerlach in the purchasing of my new SUV - the whole experience was fantastic! From start to finish, the customer service at Alderman is top notch! I was able to test drive a nice variety of vehicles with no hassle! After i knew what type of vehicle i wanted, i communicated it to their team and they notified me when one came in! I test drove it the same same day i got the call and bought it immediately! By far the best and easiest, low pressure purchase I've made! LOVE MY LEXUS!! Thanks Alderman!! read more

This place has zero professionalism and zero respect for the customer. I purchased a 2012 Navigator from there and Zach was a nightmare to deal with and regret buying this truck. From the financing (which I ended up getting my own cause it was a far better rate and deal then they offered), to the delivery (vehicle was filthy and I don't think it went thru their detail department), to the problems I have experienced after purchasing, I would never recommend this place. First major concern is the fact it took them almost a full month to pay off my trade in. When I brought it to Zach's attention that they passed the "10 day payoff" period he told me I was wrong and that its a "20 day payoff". I have never heard of such a thing because when I called Ford Motor Credit to get the pay off they said it's a "10 day payoff". Then they didn't even have all the paperwork in order and about a month later they contacted me saying they needed a Odometer Statement for my trade in signed and returned and that my trade in wasn't getting paid off till I signed and returned that, again Zach was very rude and condescending to me when we discussed this. Then when I brought the issues I was experiencing with the truck ($600 ball joints in the front end, passenger side power running board sticking and not folding up, and driver side power folding mirror not folding in at all) to his attention, he told me "that I was a liar and that I was full of shit". I asked about the factory window sticker they showed me when I looked at the truck if I could get that, cause again wasn't with the truck or the paperwork I signed with the truck, he sent me a picture of it. I have never experience such horrible customer service with a dealership and will never do business here. read more

I purchased my Lexus from Eric Rosenthal a month ago and I couldn't be happier. Not only did he make the process of purchasing easy and convenient but he found the exact car I was looking for! Going to Alderman Imports was the best decision I made and I won't go anywhere else when I'm ready to trade in. read more