I just had my 2015 Tacoma repainted, and honestly, I kind of got swept up in this whole "change" or…read moreproject -- like a runner's high, except with money I apparently think I can spend carelessly. My coworker recommended MJ Motorsports since she's had a bunch of her mods done there, and because my truck went from charcoal grey to Space White, I wanted something that fit the new aesthetic. The stock silver rims looked tired. Not terrible, but definitely not the vibe. I wanted something muted, sleek, and not attention-grabbing. The moment I got my truck back from paint, I booked it to MJ in Waipahu to check out their rim selection. And look -- I already knew what I was getting myself into. I've seen their website. My wallet was crying before I even parked, but this needed to happen. At this point it wasn't a want; it was self-care. Jordan greeted me and helped me out, taking all my questions and concerns like an AK‑47 on full auto -- clearly not his first rodeo. After about an hour of standing in place, I finally settled on a set of rims... of course choosing the one that wasn't readily available. It's fine. I was just happy I left with a purchase. Installation time was two or three weeks out. I think it was their tactic. They knew what they were doing. They were cooking. In actuality, I was cooking -- cooking up new damn ideas of what else to add to my truck. "Since I'm getting new rims, I should switch up the headlights." "Shoot, I also need to upgrade my dashcam, and their Wolfbox is on sale." Pulled the trigger. Gaddamn it. Installation day finally comes around, and honestly, I kind of had it coming. I originally wanted to reuse my old tires, but they were eight years old. The tread was barely used (I drive maybe 5k miles a year), but Hawaii UV does not play -- my tires were cracking and became a hazard. They couldn't install them. Had to buy tires. BFG KO3. Sounds badass. I'll take it. TPMS sensor change? Okay, fine. Wolfbox hardwire kit? Sure, go ahead. Lunch at Zippy's? Fck it, why not (jk). Wait one more week. But it was a trap. THEY. WERE. COOKING. They knew exactly what I was thinking, I swear. "Why you only get the headlights? Stock tail lights? You shame or what? Third brake light look more like broke light. GTFOH." BRUH. I have issues. But you know what? They did good. Jordan helped me through the whole process, answered my texts, and made everything painless and efficient. This ended up being the most expensive birthday present I've ever given myself. Just to be clear: I'm not a car guy. I just wanted to change the way my truck looked -- and MJ Motorsports made it happen.

Ordered new Morimoto head, tail & fog lights w/MJ. Took apart my front end & saw how hard it is to…read moreget the front sensor off & grill. I went to the shop in person to order the lights & specifically asked the store employee. "When you do the install, do you replace mounting clips if you break them or they're worn out?" Store rep says yes of course included & apart of the installation. spoke w/shop owner wife to order & pay for lights. I then had my truck detailed BEFORE the install & my detailer refinished my original headlights. Miraculously nothing was broken then when he was in the front end trying to also refinish the front sensor. A month later MJ MOTORSPORTS do the MORIMOTO install. I took my truck straight back to my detailer to ceramic coat it. He shows me that my brand new $2500 lights are being held in with zip ties. My grill mounting clip is broken the other loose. Front sensor broken. Takes pictures of everything sends it to me. LIKE HOW most shops do when they find a problem. Address it & tell customer w/pictures to cover themselves. I contact MJ sends pics. Mj explains that his tech said my truck was in an accident before & all grill clips, sensor clips & mounting clips were all broken BEFORE they touched it. Confirms they don't ever break clips themselves. Confirms they don't ever keep clips on hand nor zipties nor do they ever order any because HIS techs never break clips or anything. I said well how did the zipties that's holding my $2500 lights get onto my truck? He says well they used them to keep everything together but all was broken already because of the accident. I said huh. He goes ya I guess before you bought the truck had an accident. You're not aware of. I said that's interesting. My husband bought me my tundra brand new. I drove it off the lot. I'm the original owner AND only driver. Never been in an accident thankfully. Also I took apart my front end MYSELR BEFORE ordering with you folks. I broke a clip myself which is why I asked your store employee if you replace clips he confirmed it's included with install. Lastly, you telling me was all broken but besides me knowing it wasn't cus I was in it literally before I drove to your shop. My detailer just refinished my original headlights weeks prior to the install and he knows wasn't broken cus he was in there. HOW does your tech seem to know more about my truck than me. The owner? Mj decides to then back peddle saying it's a suggestion that it was in an accident but he trusts his tech. They never break the cheap plastic mounting clips EVER which is why they don't have any on hand nor do they keep zipties on hand or in the shop. I told him you understand I spent $2500-$2800 at your shop & you couldn't spend $20 for the proper mounting clips to hold my expensive ass lights IN MY TRUCK?! it's being held in with $1 zip ties? You see how dumb that is right? I never spend $100. I gave you your shop $2500-$2800 idk can't remember but MORE THAN ENOUGH to pay for installation expenses aka MOUNTING CLIPS. Furthermore I took it all apart MYSELF & broke one clip which is EXACTLY why I asked if yall replace them BECAUSE I was just in my front end. Your store employee telling me mounting clips are included but you saying no. It's unethical for your store to say otherwise just to close the sale. You'd rather lie to me than address the situation. You wasting my time & you keep speaking over me & cutting me off. I hung up. MJ immediately calls my detailer after I hung up on him to try and corroborate his story with my detailer. NOT KNOWING my detailer been my detailer for 10yrs. I know him well. Good friend. Solid business & solid business owner. I will never do business with MJ MOTORSPORTS. I HIGHLY suggest you shop elsewhere. MAUI OFF ROAD more better

Jared provided me with great customer service. He went above and beyond and helped me find the part…read moreI needed.

I had to come here for several parts for my vehicle and Tracy was rude. Thankfully another worker…read moreheard his attitude towards me and came out to take over helping me as I was ready to walk out the door and go to another store. One of the parts was not in store so Koa had it ordered and sent to the store and called me when it was ready for pick up he also gave a small discount for the attitude of Tracy. Thanks Koa for stepping in and taking care of why I needed I hope the store speaks to Tracy on how to speak to customers.

The staff is cool, I can call and ask them to pull the parts I need so when I come it's already at…read morethe register! In store all the workers are friendly & helpful too. Today I took advantage of the deal to buy rotors & get FREE brake pads with it (that saved me $50)! And they even let me mix match, getting rear pads w/my front rotor purchase. The location is by TJ Max on Kuala St. across from Walmart. Convenient when you need car parts or supplies. Check em out!

Mahalo Auto Zone Pearl City! All of you were so amazing. I was having a rough week. It started off…read morewith just having to buy new brake pads and rotors. But it also escalated to having to also buy more brake fluid and order brake calipers too. (Also super awesome is that I placed the order for the calipers on a Sunday. I was told that they wouldn't arrive until Wednesday thru Friday. But guess what?!?! I got a call on Tuesday, and they were there already!) And then having to reset my car battery! Omg.... Anyway, everyone of you I spoke to that week were super awesome and helpful. There aren't many places nowadys that push great customer service as a priority anymore. But you all more than exceeded expectations. Thank you so much for that!

They are class act. Very polite and very helpful. Soon as I walked in the door they greeted me and…read morehelped me with my needs large selection of car products. And not over priced. You need great car products go see them. They rock!

I love shopping at chemical guys because the detail items are to my liking and the workers are very…read morefriendly, but my visit today was not very pleasant. Upon walking in I was asked if I needed help finding something, and responded with no thank you. In the process of finding the items I wanted that I already planned to buy, I was unaware where it was located in the store. After asking for assistance twice the workers were not very enthusiastic, just told me where items were or gave me the item. The engagement in conversation was lacking because after assisting me they went back to what they were doing. The environment was very quiet and awkward, but I hope I don't have this experience again. Personally, If I decide to come back to the store to restock and get this same kind of customer service, I will not be coming back. I spend hundreds of dollars and don't think this company is deserving of my money with this kind of service.

Adelaide H helped me change a bulb on my vehicle. (Arthritic hands). Quick and friendly!!!…read more Mahalo!

My daughter and I have come to this particular Auto Zone on more than once. We come back because of…read morethe service we receive. They are quick to help you find the items you are looking for so that you can be on your way. When I purchased a battery, they had me pull my car up and had it installed in a flash. I needed to install the front headlight low and high beams today. My daughter was struggling to get it installed and after a couple attempts one of the store representatives came out and got them installed. It was no easy feat for us, but he was able to get it done within minutes. I am so grateful for their hospitality and kindness. There is no way I could have done it myself, especially in the dark. I was ready to shut the hood and drive blind for a couple days. If it was not for the generous and helpful representative, I would be driving around with one headlight. Thank you Bronson J. for your help. Thank you Auto Zone for standing above the rest.

Janz wouldn't change out my battery. I've been going here for years and they always change out my…read morebattery today she said the computer stated that she couldn't change it out. I asked for a list of cars they couldn't do and she said she don't have any. That the computer told her she couldn't. So strange!

Most The counter persons at this store are trouble makers. Employees like Jennitte, izzy and a few…read moreothers are problem solvers. Some of the trouble makers will scurry over to me when i bring parts back, saying you ordered the wrong parts, i gave you what you asked for. The reason i dont go to napa or other parts houses.

I have taken my RX8 to Randy's Napa Service many times over the last nine years and was always…read moresatisfied with their work. I've had virtually every type of problem a car could have (brakes, exhaust, ignition, tires, clutch, rack and pinion, suspension, radiator, A/C) and all they were able to successfully complete all of those jobs. Many times I was able to have my car worked on with less than 24hrs notice. Several problems such as the A/C were fixed after other shops refused the jobs. I've always felt the price to be fair and appreciate the can do attitude of the MECHANICS (not "techs"). Thanks for helping me keep my 13 year old Rx8 on the road.

Trustworthy technicians who do quality work. Brought 3 different cars here and absolute perfect…read morerepairs by these guys. Highly recommend for all types of repairs.

Shoutout to the crew at the Salt Lake location!…read more During a recent brush with nature, Tropical Storm Lala brought heavy wind and rain across the islands, knocking out power in parts of Hawaiʻi--including right here on Oʻahu. A lot of businesses were forced to shut down. Not these guys. They didn't miss a beat. They kept the doors open, helped customers find exactly what they needed, and when the power went out, they went old-school--pen and paper, manually tracking transactions just to keep serving people. That's the kind of customer service you remember, especially when everyone is dealing with storm conditions. An auto parts store coming through when things break down? Talk about clutch. Pun absolutely intended. Mahalo to the Salt Lake crew for showing up for the community when it mattered.

First time to this O'Reilly located in the old Stadium mall next door to the abandoned K-Mart …read more Spacious and friendly service didn't know that right next door there's an Auto Zone . I prefer O'Reilly because I'm a rewards member with them . Support local

Great shopping experience, owner very friendly and knowledgeable. Highly recommend this business.read more

Awesome customer service from Dean.I needed parts for my Retrax cover and he helped me out and was…read moreable to fix it real quickly.And he didn't want to charge me,even though I tried to pay.A really nice guy,highly recommended.

We came back around 12:54 p.m. to pick up the radiator we ordered yesterday. A team member was…read moreabout to charge us again, but we explained that we had already paid the day before. We let him know that Chrisnina had helped us with the purchase. Unfortunately, Chrisnina told us that we hadn't actually paid and that the transaction had been canceled and that she had only ordered the part. My partner explained that he had paid in cash to Tasha yesterday. Since there wasn't any record in their system showing the cash payment, the three team members had to go back and forth trying to figure out what happened before they could help us. It was an awkward situation because we knew we had already paid, but there wasn't any proof of it in their system. Thankfully, they were eventually able to sort it out. I wish I could say today's visit was a smoother experience, but given the past two days of awkward interactions, with time, I can give this store another chance. I'm just hoping for a more comfortable shopping experience for us on our next visit.

Staff here is very helpful…read more Busted a radiator connector pipe when changing my starter. Called O'Reillys since they are right down the street. Tried to explain to the guy the best I could and he said he'd had the part ready for me on the side when I came. Came down a few minutes later and sure enough he had the part right there waiting for me and it was the correct part! Without this I wouldn't have been able to fix my car and make it to work the next day. Just awesome.