Great shopping experience, owner very friendly and knowledgeable. Highly recommend this business.

Awesome customer service from Dean.I needed parts for my Retrax cover and he helped me out and was able to fix it real quickly.And he didn't want to charge me,even though I tried to pay.A really nice guy,highly recommended. read more

Dean was super helpful and friendly!!! Brought my truck in to have the lock on my tonneau cover replaced and it was done in like 5 minutes!!!! Fantastic service will be coming here for all bed covers and service!!! read more

I wanted Retrax for my Tacoma. My friends told me to call Hawaii Truck Concepts. I called, talked to Marvin told him what kind truck i have and that i wanted Retrax. He said, i have it in stock and if i wanted to come in tomorrow? So i made my appointment. Called 2 hours prior to my appointment for confirmation. He said, he had a cancellation and if i wanted to come earlier. I said, shootz! I'll be there!! Cheeee!! The shop is on the smaller side like mom and pops kine. But everybody was following covid protocols. Marvin is a very nice man and he knows his craft. He installed the Retrax in about an hour. After he was done he showed me how to use the Retrax. As a customer it was a great experience. Nothing to grumble about. If you need a excellent tunnel cover go see Marvin. He installs it good the first time and he gives great customer service. Stand up guy. Like i always say, support local!! Take care of our own! read more

See all

Excellent customer service! I called Dean to see if he could help me out with my broken Retrax truck bed lock that was purchased over ten years ago and he said to bring the truck in. He had parts in stock and helped me the same day with no appointment. He was also very patient and answered all my questions. Go see Dean for truck covers and accessories and receive great service! read more

Glad to know Uncle still around providing truck parts to Oahu. I joked with him about being in the Buy-n-Sell back in the day. Super friendly, very knowledgeable. Offers installation. Call ahead to ask about what you are looking for, he'll give good advice and honest opinion. Please consider buying from Uncle and supporting this long time locally owned business. read more

Bought a bed cover/pop & lock from Marvin in 2007 and the cover and service have always been great. My pop & lock broke a month ago and I couldn't open my truck tailgate anymore. Called the store and got to talk to Dean. Found out he's the new owner. THIS GUY IS A STRAIGHT UP GOOD DUDE AND I COULDN'T HAVE BEEN MORE BLOWN AWAY BY HIS SERVICE. He let me know he doesn't have good pricing on the pop & locks anymore so to just order it on amazon and he could help me out. Took a few weeks to arrive and when it did, I called and he said he could fit me in the same day if I needed to come down. I was surprised at his availability and willingness to help so soon but I wasn't able to make it that afternoon. Scheduled for a few days later and went to go visit. Immediately I was greeted by Dean and he remembered my request and had me back my truck into his bay. We started chatting and I found out he took the place over from Marvin almost as a hobby since he loves cars/trucks and putting things together. He showed me some of his newest products and I could tell he was proud of the quality of the bedcovers he has and his knowledge of the accessories. He immediately unboxed my amazon product, checked it out and said yup, it's the same one I had previously. Next thing I knew he was disassembling my tailgate and replacing the old broken lock. I tried to help and he said no need since he didn't want my hands to get dirty. He removed the old lock, replaced it with the new one and then put my tailgate back together. All within a span of 10 minutes while chatting and being friendly with me the whole time. I loved how personable and professional Dean was and when I asked him how much he said "no worry"! I was like what?? You're a business professional so let me pay you. He said nah, was super fast and easy so he was happy to just help me out. I tried to pay him and he wouldn't accept! The only thing he took was some Krispy kreme donuts I brought him for squeezing me in so last minute. He mentioned he likes to pay it forward so I'm happy to say this is my first Yelp review after being a user for a long time and I hope it spreads word of how awesome he is. He made such of an impact on me that I just had to give him props and shout him out. So if anyone is looking for a solid truck bed cover or truck accessories please check out Hawaii Truck Concepts. I know he's not going to be able to hook up everyone all the time but the gesture was much appreciated. Dean showed me he has tons of integrity, experience and most of all aloha and I couldn't have been happier. Mahalo Dean! read more

Ordered a bed cover for my truck and it took alittle over a month to come in. Went to pick it up and installed it myself. It was a pleasure to buy from marvin he is knowledgeable of his products and really easy to talk to would definitely come back or refer friends to him read more

My husband has been wanting a truck bed cover for the longest time. Since the reviews were positive about this place I decided to check it out! I am so glad I did. The nice gentleman who helped us was very patient in answering any questions we had. This made it easier for us to choose the type of cover for our needs. I like the fact that his pricing covers everything (shipping and installation fees) instead of ala cart. We have yet to receive our truck bed cover but so far we are impressed with the customer service we received!!! read more

Knowledgeable helpful kind easy to talk to and service is really urgent glad I came here highly recommended

Honest and reliable business. Best products for your truck! Will always go back to get much needed items form my truck!

My Retrax cover from Pamalu was binding and wouldn't open smoothly. Pamalu just gave me excuses instead of fixing it. I brought it here to Dean and he helped fix the issue for free! I tried giving him some cash for the half hour he spent on my truck but he wouldn't take it! I will be back to support Dean & his business again. Mahalo again for helping me out! read more

Marvin was easy to work with and does quality work, I was very happy with the entire process, start to finish for my Retrax bed cover and running boards. read more

I have a Tacoma -2013. It has a Retrax bed cover. I could not unlock the damn thing - the key broke off - I had to get it open - so I used a screw driver and that damn thing is tough- still could not get in. A week later I called around to get it fixed. This is the only dealer/installer on the island for Retrax covers. So I showed up in afternoon- its located in a bunch of industrial warehouse bays in that section across from Corp Field - you have look for it. The place is run by an older asian gentlemen- and to my amazement he changed the lock -made some adjustments to it for easier opening. The lock itself was $90 bucks- labor was the same. But I got it fixed. read more

Did a lot of research regarding tonneau covers and ran across Hawaii Truck Concepts. Reading the reviews and saw that this shop has the happiest customers so I called the number, talked to Dean and encouraged me to use the ReTrax model. In his opinion was the best to use due to its reliability and warranty. I asked Dean to order one for me and within a week, I have it installed on my new Toyota Tacoma truck. Super happy with the entire process. Dean's a cool guy. Try for yourself. read more

Bought my retrax tonneau cover from Hawaii Truck Concepts. Owner was friendly and reliable. Great service and installation was quick!

I purchased a new truck and wanted to get a retractable cover for the truck bed. I called and visited a few other places so I decided to visit this place due to its proximity to my house. When I arrived I noticed that the door was locked. I called the number associated with the business and I'm guessing it was answered by the owner. He said the business was closed because he has been sick. He also said he did not know when he would be able to return to work. He asked what I was looking for and I told him. I asked him if he could give me a quote over the phone and he said he could. He said he would have to turn on his computer and check for prices. He said my number showed on his caller ID and he would call me right back. It has now been over a week and I have not heard from this business. I have not called back because I am a big believer in customer service and if someone promises to call me back and doesn't, then he doesn't deserve my business. read more

Da best place to go if you got issues with your trucks tailgate. Went to Toyota for my Tacoma issue with the tailgate handle. Felt like they didn't want to be bother with my problem with my tailgate. Found this place on yelp and the owner was able to fix it in 20 minutes. read more

was looking to buy a tail gate lock for my 2013 tacoma so i called servco toyota waipahu(didn't carry any tailgate locks) who actually referred me to this place Hawaii Truck Concepts. I called and asked if they carried a lock and he said that they did and that the price included the installation. I was a little concerned because we have the back-up camera in the handle so i thought that would be a problem but he said no worries, it wont affect the camera. he said no appt. needed just come in, so i did. about 20 minutes later It was installed and he showed me the basics of the key lock, etc. and i was on my way. the owner provided me with quick, courteous service and comparable pricing. will def shop here for the rest of my truck needs. Highly recommend this place! read more

Hawaii Truck Concepts carries a variety of truck bed covers to fit your needs. Marvin is very knowledgable about the products he sells. He'll have the bed cover installed in a snap and your truck looking AWESOME! Highly recommend and Great job. Thanks read more

Great service!! Got exactly the type of locking bed cover and side step we wanted. The parts came in a couple of weeks and installation took only a couple of hours!! Highly recommend! read more

Told me my options up front. We ordered. Following week, our cover was in, he installed in 25 minutes and now we love it!

Met with Marvin for a tonneau cover. Very knowledgeable and insightful. Ordered the product based on his recommendations. At this point extremely pleased with my decision. About a week after the installation of Retrax tonneau. Looks great - excellent workmanship. read more

Called them today and lucked out by having them installed the same day. Got the Retrax matte finish with locks for the tailgate. Very easy to operate. Kept majority of the rain out of the back of the truck when driving on the Freeway for the last hour or so. Service is awesome and very informative, because he has installed so many covers over the last few years he knows the pro's and con's for each type. It comes down what you want in cover and he will match it up to your needs. Highly recommend their service!!! read more

A small shop nestled among the many warehouse businesses in the area. Don't let the small size of the showroom fool you though because when it comes to automotive detailing products, this place is as good as it gets! They carry a full line of items from many different manufacturers and are all on display here. Not sure what you are looking for? Just ask Marvin the owner (if he's in that is) what you have in mind and he'll be more than happy to help you. Are you just in the mood for browsing? No problem! As I had mentioned earlier, even though the showroom is small, you can pretty much browse as you please with literally no questions asked. Keep in mind that with the variety in products, so too are the price ranges. But, guess what? They'll even suggest less costlier alternatives in store for you! Now that's what I call customer service or should I say "satisfaction". As I've said previously, they carry automotive detailing products for which is the reason I shop here (FYI...I don't own a truck). However, they also carry many other things for trucks, hence the name, "Hawaii Truck Concepts". This is a highly recommended place! Besides, if you've spent your hard earned cash to purchase your automotive vehicle, why not give this place a visit to see some products that are available to pamper your car! I'm sure you'll be pleasantly surprised! read more

Visited shop yesterday to re-align rolling bed cover.. Marvin was very nice and helpful in installing a new lock and ordering a lock for my tailgate.... Highly recommend read more

Got my bf a truck bed cover from here . They were very explanatory of the 2 types of roll and locks and provided us with the information we needed to pick the more durable long lasting truck bed cover . They installed it for us as well and it is in very good condition and working very well thank you read more

Excellent service. Mom and pops shop. Comes highly recommended for your tonneau covers and tailgate locks.

Had my Retrax MxPro retractable tonneau cover installed here and am super stoked. The cover is built like a tank and Marvin had it installed in about 20 minutes! From the quote to the install Marvin provided excellent and friendly customer service. I definitely recommend him if you need a tonneau cover or other bling for your truck. read more

Excellent service 7 years ago and then we went back because my hubby's truck bed cover stopped working. Marvin (the owner) was very helpful. We again received the best service ... Truck bed cover working again !!! read more

Got my truck bed cover here and love it! Fast service and unbeatable professional installation. Only quality parts here, so if you are looking for a cheap cover, then you gotta go to ebay. But if you add up the cost plus shipping, you will definately buy it from here. read more