When I dropped off my wife's Volvo station wagon to have a sensor replaced, I was very impressed with the sparkling clean shop. However. when I picked the car up, I was informed that the muffler was about to fall off and it needed to be replaced soon. I found that puzzling since it was fine when I dropped the car off. As I left the shop to drive home, it indeed sounded like the muffler was about to fall off, so I crawled underneath to see what was wrong. I discovered that the sensor was close to the exhaust pipe and that the mechanic had banged against it which broke the seal between the muffler and the exhaust pipe! When I brought this to the attention of the owner, he denied any responsibility claiming that the car had arrived sounding that way. It had not. Bottom line... use them at your own risk. read more

I am so impressed with this shop. They are now our go to for my husband's car and mine. Sandy was great when I had a problem with my car as they could not take it immediately. She did speak with the tech to try to help guide me until my appointment. Once the appointment happened they were so thorough and communicative on repairs, costs and further recommendations. They were terrific and will be our mechanics for our cars go forward. Professional, knowledgeable and CUSTOMER ORIENTED! What a pleasure. read more

Service was excellent. Stopped by without appointment to have my battery checked. I indeed needed a new one. Did not want to wait so I went to the dealership and got one. Brought new one back and got it changed in no time. I could not have asked for better. Had their flyer in my car for several months now and it became handy. If you own a European car and in Napa, you should check the place up. Very professional. read more

I have taken my car to Alpina at least 5-6 times in the last year. Without fail, EVERY time I have picked up my car, there has been something new wrong with the car that wasn't a problem when I brought it in. Every time. There are 3 of those things that I'm now experiencing because I can't bear bringing the car back again to the same place. And none of them is what I just paid to get fixed on my last visit. God knows what those things are going to cost to repair... I have spent many many thousands of dollars on a car -- way more than what the car is likely worth. For a car that has been regularly serviced its entire life and had virtually no problems because of that, my "track" record sure doesn't help reinforce confidence in Alpina Motors. I like to think the best of people and don't intend to make this personal. I don't wish malice upon them, but I do feel a duty to take issue publically. It also doesn't help that i know another who has also had similar experience. Other than remodeling, the most frustrating and disappointing service experience I've ever had. read more

They don't deserve 1 star! They charged me just for the removal of my wiper arms and then turned around and said that the cal cover was "glued" to the windshield. Really? Funny, they obviously don't know how to work on Audis. The car has the cal cover attached to the windshield, no glue at all. I took the car to Kovacs motors in Sonoma. Kovacs fixed the wiper fluid lines for no money, Alpina charged me $80 just fit the removal of the wiper arms. THEN, the also charged me $700 for sway bar links that didn't need to be replaced, they couldn't find the creaking noise the front suspension was making (which Kovacs knew the problem before they even drove the car), instead blamed it on the sway bar links that didn't need replacing... Don't use them, the only thing they know how to do is clean their shop and rob you blind... Go to Kovacs Motors in Sonoma and ask for Adam, he's the man! read more

This was my first experience with Alpina and can only give glowing reviews. I had an emergency and they were so accommodating and were able to squeeze my Mercedes in for transmission work. While doing work, they found a leaking fuel line (could have been a fire hazard) which they could easily replace. Their work was thorough and reasonably priced. Sandy is terrific in keeping you knowing how the work is progressing. While I typically keep my car on the Peninsula, Napa is our second home and I am going to be looking forward to bringing my car back for regular service. I am so happy to have found them while searching the internet. read more

Unfortunately the last visit broke the straw on caMel's back. We went for a standard tune up and we were told we needed to spend extra money. We did not question because we trusted the relationship, a day later check engine light came on. They wound not take a look at the car unless we paid $152 to put it on the ramp, regardless if it was in the shop a day ago and spend $770. I want to be treated as a loyal costumer not a milking cow. Shame on me for believing on them. read more

Sandy is great and the team in the back does fantastic work. This shop is full of highly trained professionals and my family has been with them for years. read more

Alpina Car center has taken excellent care and of my 1986 528e BMW. I've alway been pleased with the entire staff. The owner Gabe has an extensive background in the automotive industry that is very impressive. His knowledge and dedication to craftsmanship is rare. I also have a friend with a new BMW who has also been very pleased with their service as well. If you have a new or old European car,this is the shop to go to. And fyi, they even detailed my car.. read more

I have been an Alpina customer for many years, trusting them with servicing a number of different vehicles. They never disappoint. Sandy is a very friendly and knowledgeable person at the intake and billing stages, very good at explaining options and reasons. Gabe and his skilled professional staff are accessible and fast-working, and can always be counted on to tell you what's actually needed, when and why. read more

Total rip off. If you are loaded with cash and don't want to drive out of town you can take your car here (a couple of times). To my fellow PCA members with an old air cooled Porsche, I recommend Porsche restoration in Crockett. read more

I just had a synthetic oil change in my BMW, he insists I return in 6000 miles or 6months for a oil change, I talked to Sonnen they say no way, 15000 miles or 12 months. Gab alway finds little things that need replacing and I never get out of the shop for under $650. Time for a new service provider. My car has under 30,000 miles. read more

The first thing they do is give you a stupidly test by listing everything that could possibly go wrong with your car and how much it would cost to repair. Mine came to $9100. I had an issue with my computer module, that would be $2080 to replace and I wouldn't be able to sell the car because it couldn't pass emissions. Their options were: pay up or trade the car in. I took the car to Moran Motosports in Berkeley who I have used for decades for all of my BMWs. Bottom line: reprogram of the DME for $225,car works fine. Don't waste your time!!!!!!! read more

Top Notch Service! I have been through the gammot of BMW mechanics in the past 10yrs, and this is my favorite. They have a very clean and tidy shop, they listened to my problem and performed exactly what I asked. I feel they charged me fair price and did not try to upsell me or pressure me into unnecessary repairs. After doing some research, I discovered they do actually have one the lowest hourly rates in town. They were able to get my car in same day, and although Sandy informed me they were full, and I could tell from the shop they were at full capacity, they were able to diagnose and fix my car the same day. And they did so rather efficiently with out guess work. Most importantly, I felt very respected by the owner and by Sandy. Unlike my incidents with other mechanics, never once did they ask where was my husband, was my husband going to pick up his car, or how would my husband pay for this, or better yet, "I have never seen a girl driving a stick shift" Yes, I have had a run in with a lot of sexist mechanics, so I get nervous when ever I take my car in, but not here! These guys are top notch And the even hand washed and vacuumed out the car - and did it better then the dealership ever did. Thank you Alpine for treating me right and keeping me on the road! read more

We were directed to Alpina for a Pre-purchase inspection. I was very pleased with the thorough inspection an the recommendations of the mechanic. The only thing preventing me from giving a 5 star rating was a perceived lack of good customer service when I first called. Because of their diligence it saved my new family from buying a car that would have cost us thousands. Thanks to all at Alpina! read more

How anyone can give Alpina anything less than 5 stars is beyond me. Luxury foreign cars are not cheap to work on, but Alpina's prices are fare, much more readonable than thd BMW dealership I used to go to. More importantly is that I trust Gabrial and Sandy. If they say it needs to be done, than it needs to be done. I don't know how many times I have said that we are lucky to have Alpina in Napa. Honest mechanics are a gem and should be appreciated. My husband used to be a mechanic, but cars now days go beyond what he can do. Frankly, I'm thinking about buying a porsche this time just so I can take it to Gabrial once it's out of warranty; no joke. read more

Exceptional service. Took my BMW in for a new coil. They serviced my car quickly and called with updates. Cost for service was very fair and the whole process was very professional. They provided a shuttle to and from the shop as we did not have another car or ride avaliable. They even washed and vacuumed my car. I will be taking my car here for any future service needed read more

Alpina is by far the most competent, thorough and conscientious auto repair shop in the wine country. In fact, there are few better in the North Bay and San Francisco. I can give multiple examples of outstanding, fair service and a concern that they do the job right. On several occasions, I have stopped by to have a fuse or some other small problem looked at and have been surprised that I was not charged. My wife and I both can recommend Alpina without reservation. My wife always feels that her car will be taken care of professionally and responsibly by Gabe and Sandy. read more

So happy I found Alpina Car Care, recommended by a friend I gave them a try, could not be happier! To start, they were able to provide me a ride home to avoid additional expenses, they called quickly to let me know what needed to done. I found them to be extremely honest and also open on items that needed replacement but I could wait a couple thousand miles before doing so. They also were understanding and very respectful of my work schedule and found ways around it to make it a stress free experience for me. Highly recommend! read more

This garage is very professional and knowledgable about high performance cars. I have been using them since I got my BMW and I have found them to do not only quality work but also at a fair price. The last time I was in we had a miss communication and Gabe, the owner, took full responsibility for it even though part of the problem was on me. He gave me credit and corrected the problem without any argument. Sandy, at the front desk does a great job with keeping the customer informed as to the progress of the job. I fully endorse Alpina and would recommend them to anyone with a car that requires a step above service. read more

Helped me out with a car I used to have even when they don't typically service that type of car. Very clean and friendly. One of the best!

Don't bring your car here, mine has not run smoothly (was purring when I brought it in) since they changed the oil! How can you screw up an oil change? Also, they charge for little incidentals like fuel additive, which I didn't ask for. Go elsewhere read more