My husband and I have been super stressed about moving from Charlotte, NC to Athens Ga; then turning around three months later and moving again when we found a permanent home. Aaron Polk at The Furniture Taxi helped take the stress of finding movers away. He was responsive within an hour of the online questionnaire, and not only emailed but followed up with a phone call as well! He worked out what our move could look like, below the budget we gave him! Professional, detail-oriented, considerate, and honest is how I would describe our experience. Such a blessing to work with!!! read more

The absolute worst company you could work with. The day after the move I noted that two items were not delivered. I spoke to Brett, the owner, and he assured me they had been delivered. They never return calls and seem to think everyone is an idiot. We had many damaged items in the move too. I have asked for a claims form but of course they have not replied. I will next proceed through the legal system since you cannot get anywhere trying to work with them. DO NOT hire this company. read more

This company owned by Brett Kennedy is THE WORSE. I called them on a Friday and was told they would be able to pick up an appliance on Monday morning. I was given a quote that sounded reasonable. Over the weekend communication stalled however they sent me an invoice for payment - BEFORE the move took place. This is not standard or customary. The invoice was for $200 more than I was quoted. An hour before the scheduled move I was told the owner could not be contacted however he (Brett Kennedy) insisted on charging me for three movers hence the inflated price. I explained from the onset that only two movers were necessary with a liftgate. This appliance was previously moved twice with two movers and no problems. The owner insisted on charging me for three people which is nothing more than a way to make more money and has nothing to do with safety. They left me hanging all weekend thinking I had a move scheduled for a price that they increased without explanation. This company is not professional and employes the same shady bait and switch tactics many unscrupulous movers use. I'd avoid. They have hundreds of terrible reviews. UPDATE: The owner has decided to act nasty which doesn't surprise me at all. The unit was not as heavy as they claim, was on casters and there were no stairs. The company I ended up hiring had a very easy time moving it with two men - not a single issue. This business just wanted to jack up the price by adding a third mover which is very scammy. Look at all of their bad reviews - the Google ones are even worse. Other complaints are being left and they are being put on every scammer page out there. read more

Be wary. They broke or gouged almost everything we own. They made little effort to protect anything. The only protection most things had was a layer of plastic wrap, not bubble wrap, just plastic wrap. The owner was dismissive and just wanted to close the books. Estimated at one day, took 2. Cost was almost double what was quoted. Stay away. read more

These people are thieves, do not hire them. They stole a lot of my things when they moved me 2.5 years ago: I lost chlothes, collectables, I told them to be care with, I was tryin to sue these dogs. They bring more peoplein your space than needed.thats their thing. This company is not worth no star at all. read more

I just wanted to send out a consumer warning to all of my Atlanta friends. My partner, Susie McGinnis, and I moved last July. While we did some renovations on our new home we stored our belongings with the company that moved us out of our old house. They stored our belongings for about 7 months. When we signed the contract with the movers we were told by the owner of the company that they had a storage facility with security and cameras. He assured us that our property would be safe. On our move in date we realized that all of our dinning room furniture was missing. A 72 inch round table, 8 custom upholstered chairs, a rug and a sideboard. Soon after, we started to realize more was missing. I won't bore you with listings all that was missing but it was significant. In terms of the furniture that we did receive, many of the upholstered pieces were soiled. Upon seeing the truck at delivery, it was evident that the furniture had not been properly wrapped. The owner of Atlanta Furniture Taxi Moving Company told us not to worry that "furniture just doesn't go missing". Well, about 4 days later he called to tell us that they couldn't find our belongings and that they had no idea what happened. He told us to fill out a claims form and that was the last we ever heard from him. He would no longer return our calls. We did fill the form out and they did pay us but at 60 cents per pound it only covered the cost of about one chair. I know a lot of people have terrible moving stories. The owner of the company has been cooperative with the police department and our insurance company, but in the end, we did not get our belongings back. Use caution when hiring a moving company. read more

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Probably the WORST moving company I've ever used. They broke a desk that was around 50 years old, my bookshelves, lost another shelf and pieces to an entertainment center. They did such a terrible job putting my son's bed back together that my son's friend broke one of the slats by just sitting on it. It started out well in terms of them giving me an extra person without charge, but unfortunately one of the movers arrived reeking of marijuana, smoked on and off all day, said things were too heavy for him to lift and spent more than 30 minutes folding blankets. It's a shame because two of the guys really took pride in their work and tried to do the right thing. There were another 2 guys who also did a decent job, but they were young and inexperienced. When I sent the owner pictures and called the company about the damage, NO ONE returned my texts, calls or emails. DO NOT USE THEM!! read more

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The move started out great. The three young men that helped us did an excellent job of taking care of most of our furniture and personal items. But at the end of the jog, things took a turn for the worst. After several days of unpacking, we realized our washing machine was damaged because something was sitting on top of it during the move. As a result, the lid was dented and the sensor that lets the cycle know to start was broken so we could no longer use the washer. I followed instructions and filed a claim. Here is the response I got back: ***"Please have Angela resubmit the form with accurate information. The item's repair estimate, weight, and reflected condition prior to the move on her claim form are inaccurate and not as requested. Rust from prior damage is clearly visible by the photos on the appliance in the damaged area. Damage like this occurs when the lid is open & closed with force on an item in between and is not congruent with damage from stacking household items. Electrical/sensory function is not warrantied by physical damage Released Value Insurance as items can not be tested for functionality prior to relocation. Please advise her to resubmit the form with accurate information as soon as possible."** So they're saying that the damage to the lid was already there and we're trying to get them to pay for it because we had something sitting on our lid in the laundry room that did the damage, not the movers. We used the washer 4 days before the move to prepare for the move. Yes, we've had it 2 1/2 years, and it has worked just fine up until after the move. I think it's sad when companies treat people this way and are not willing to be accountable for obvious damage to property they caused. We weren't even going to mention that the movers drove off with a tool I had to run out and buy so they could take down a bed. We also paid them a tip of $200.00. I will be posting this all over social media to let people know how The Furniture Taxi treats its customer! I will never recommend this company or use them again! read more

APMC Moving & Delivery LLC - The sensor that tells the cycle to start was broken because something was sitting on top of it. - Movers Near Me - Atlanta, Georgia

This is a follow-up from my review from yesterday. To re-cap. I gave this company my credit card information via telephone to complete the move. With in 24 hours there was almost $400 charges to this card. I haven't used to credit card in months and it had a zero balance. Was advised by my Bank of the transactions via e-mail alerts. One establishment (The Smoke Factory in John's Creek) had 2 transaction with 5 minutes. The amount total $361.08. Called John's Creek police department and was advised that I must start the report where the credit card information was first given to Atlanta Furniture. Coweta Police department just left my home. I was given a case number and a detective will follow-up to start the investigation. Since my bank gave the time of both transaction with the Smoke Factory, I called them and asked for video of said transactions. Said the store owner would get back to me, but in the meanwhile, I'll let the police obtain that information. Will keep you guys undated. read more

If you have had any discrepancies with this awful company please email my attorney your experience at Andrew@akerswoodslaw.com !! I advise anyone not to use this company. This company is the worst moving experience I've ever encountered and it started with the CEO. They are never at the office for multiple reasons! This is NOT SPAM and this is a declaration of pending litigation with this company. STAY AWAY!!! If you want your property broken, missing, or if you want to be charged double your estimate and any additional fee they can dream up, then this is the company for you! Watch out for the insurance scam they will run on you as well. They only get one star bc the app is making me give them one! read more

These guys did NOT want to work. They moved as slow as possible, took 10 minute breaks every single hour. I needed to be moved so I just sucked it up. I would NEVER EVER recommend this company. They scuffed up 2 box springs, dragging them down the driveway. Scratched my refridgerator. I could go on and on, but why bother. They got my money and that's all they care about. This is my 4th move in 10 years. By far the worst experience. In the past I used a UHaul and hired movers from their website. Every single one of them was terrrific. read more

This letter is to the owner of Altanta Furniture Taxi moving and storage. This letter is written to explain my anger towards your moving and storage company. I have a list of complaints you refused to address. The day before the actual return of my belongings, the movers made a phone call informing me they would be at my house at 8:30. I panicked, quickly dressed and headed to my home. Only to find out, they made the phone call to the wrong customer. This period of my life was very stressful. I did not need your company's help to increase my anxiety level. The day they delivered the furniture boxes, it was raining heavily. I understood them, waiting till the rain stopped. However, It does not excuse the way, they recklessly threw my boxes around in my garage. They broke 24 fragile items. 40 years of memories gone. They were supposed to put the boxes on the shelves where they found them. My husband and myself were unable to lift heavy boxes. The reason we paid a moving company was to help move the heavy pieces. I asked twice if they would put them on the shelves. They refused my requests. They spoke to me rudely. I felt pressure to sign the paperwork required for the move. It was a very unpleasant experience. The weather was not my fault. I should not have had to pay the price, because they were running late. Unfortunately, we did not file the paperwork within the 90 days required. However, your company lost the mirror to my daughter chest of drawer. Later, the mirror was found and returned. The employee who returned the mirror was shown all of the damages. This included the wooden bookcase, his father built. We paid 2,000 dollars, to have our memories destroyed by your disreputable company. This review will be posted on facebook, and your web site. I will make it my calling to tell everyone I know to stay far away from any companies you own read more

Use Atlanta Furniture Taxi Moving Company to know the meaning of the worst service. They broke the furniture, damaged the driveway, and paid for three people to move, but only two worked other one wasted time smoking and sitting in the truck. (Robbed me blind for $1470.00 vs. original quote of $750.00, why their vehicle broke down, and the company name should be (Atlanta Furniture Breaking and Robbing Company). read more

Frustrating experience, as 3 months after my move I'm still waiting for them to pay me back for the mailbox they hit with their moving truck. They have been unresponsive to my consistent, weekly calls. Move experience was OK, but the movers (3rd party, sub contracted I think) were not the most professional. They left a giant mess in my house of tape, wrapping, and their used water bottles that I had to clean up after the move. Overall, I do not recommend this company. read more

Getting to connect with Aaron (the owner) was a very personal experience to secure my business. After we booked and the experience went down hill, the experience was extremely unprofessional and Aaron was no where to be found. I would NEVER recommend this company to anyone. They are one of the higher priced movers in Atlanta and not very good at executing the basics of the move. In addition, the tone of emails in working with me afterward was disgusting. I have posted the conversation below where relevant. - The movers insisted I complete the paperwork at the beginning of the move, and like a dummy I did, which gave them an opportunity to manipulate the paperwork at the end and relieve themselves of any need to work with us on damage claims. BE SURE TO READ YOUR DOCUMENTS and note any time stamps. The movers time stamped all of the signatures at the end of the day. I would not have anticipated this. Here is Aaron's response to me: * ME: Unfortunately, I made the mistake of signing the documents at the beginning of the move and not reading the detail as the mover advised when we were going through all of the paperwork for them to get started. * FURNITURE TAXI: Why would you do this? This seems like buyer negligence not ours. We offered each document ahead of time as well to be done electronically vs. in person. You completed a survey so I'm surprised you would sign and time in advance like that. How did you know what time they would be complete in advance if it was signed and timed from "Hello"? - Furniture was not properly wrapped: * ME: I called last week and spoke with Milan confirming the policy for covering furniture during a move includes for blankets to be covering all large furniture. I see your email claiming all furniture was wrapped, so I am attaching examples from the security footage we have received thus far to provide examples of what was not done. * FURNITURE TAXI: The staff said they took the blankets off the items at destination prior to taking items up because they were loosing their grips due to the extreme weight of heavy items and the heat. * FURNITURE TAXI: Where were you on move day to inform Joe and staff that you'd rather have the furniture wrapped even though it takes time on move? I'm sorry that they didn't wrap as promised but for obvious reasons trying to hustle. Thank you for taking the time to obtain these photos. But I have yet to receive a written claim form to support the damages. Can you please complete the claim form it's online here: http://www.atlantafurnituremovers.com/claims - Company did not honor the policy of get back to us within a few days as you unpack to note any damages you may not have while the movers were there. When we contacted them afterward, they mentioned we should have noted with the one thing we did point out that day and since we singed the completion forms nothing would be covered. - The movers have a 30 minute break scheduled in the day, of which they did not return for an hour and the company questioned why they took an hour break. The answer is simple, because they were gone for an hour. .There are many movers in Atlanta and I would NOT choose this company. read more

APMC Moving & Delivery LLC - Furniture not properly wrapped for a standard move. They try to charge you fee's and remove themselves of standard liability if you decline - Movers Near Me - Atlanta, Georgia

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Unfortunately my cousin recommended that I do business with this company. It's not her fault as she was just trying to help a friend from high school. The sales pitch was great and Aaron the owner was extremely friendly until things did not go his way. I'm not even going into the fact that we had to order another entire truck based on his original recommendation which prolonged our move for a week and cost another $3000. Let's just get to the part that his main driver wreaked of alcohol to which my son and wife even commented both trips. Although, he was still pleasant. The movers lost the hardware parts for our bed and then kept blaming each other. They damaged our bedroom dresser beyond repair and his team did everything they could to get around owning their mistake. Then Aaron actually showed up based on my complaint and his team scrambled to "fix" things when he was there. I immediately notified him that our $600(less than 6 months old)dresser was not fixed adequately and he agreed. His team band-aided our bed, told us it was fixed and that very evening they left; my wife's side of the bed collapsed throwing her into the floor 3 times. At 4 am that morning I reached out and the following day. The bed was over $1200. The owner, Aaron at this point started treating me like I should feel guilty because he knows a family member. He then asked me to fill out a claim and I did. After a few weeks I did not hear anything so I texted the same number they so eagerly answered when you wanted to spend money to no avail. So, I waited patiently for over 4 months after I agreed to settle for Less than $1000. Finally 4 months later I emailed him and to my surprise he answered and apologized stating he would process it ASAP. One week later I received a letter and a check for $100. No phone calls nothing. All I would say is run!! Do not give this man your money. Just read the lack of ownership on the negative comments. Clear that when it goes smoothly it does but God forbid it doesn't your on your own. Just read the negative reviews and I am sure the reply he will give me. You want a company that stands behind their work even if it doesn't go their way. read more

I sure wish I looked at the reviews before calling this place these people left my plastic still on the furniture my bed is not even against the wall properly and neither did they hook up my hydraulics on my bed I am extremely upset about it when I called the owner he was really dumbfounded and told me to call a handyman to take care of it but yet they took my $800 real quick I will never recommend this place to anyone read more

In 2015, we used Atlanta Furniture Taxi and they damaged our furniture. I offered to settle for $850. Aaron refused, I noticed today that 24 customers over the past 4 years have appreciated my comments. Amazing what it costs a company that refuses to treat a customer properly! Short term gain....long term pain. read more

This was not a good experience at all and would NOT recommend. Why? * preparing and packing furniture on truck was hap hazard at best. Furniture was not properly wrapped, fabric-based furniture was not properly wrapped or packed. * Metal objects were packed on top of other furniture with any wrapping or protection * No concern/respect for removing furniture from home * ONLY concern was time - almost seemed frightened to tell the "boss" that the estimate was too short * unpacking truck resulted in grease stains on fabric (multiple instances) *scarred and damaged furniture that will need repair and/ore replace * scratch marks and torn fabric where the movers dragged across the concrete * damage to walls and floors where a single mover ( or 2) tried to accomplish some that another person should have assisted with. This was a terrible experience - there are many choices in the market. Do your homework and choose a different option. read more

BEWARE........Had a move by Atlanta Furniture Taxi in July 2019. It was a terrible move! Lots of damage! Did a review but they took it down. That shows they are an unethical and underhanded company. read more

We have used The Furniture Taxi for both moves in the Gwinnett Area and they were professional and courteous. They also were clear about all of the moving details up front so there were no surprises. They took great care in handling our furniture (especially a hand made cherry bedroom set from Vermont)! On our second move, they came back to help move a washer and dryer into a different arrangement. Thanks so much Aaron and Furniture Taxi! read more

They arrived on time. They are awesome, the guys were super friendly and helpful. All my furniture was very well wrapped and secured. They made my moving process so much easier. I would recommend them to anyone. read more

APMC Moving & Delivery LLC - Believe it or not, the trailer is perfect - Movers Near Me - Atlanta, Georgia

My experience was overall very pleasant. The movers who I worked with (as well as Mr. Polk himself) were very pleasant, courteous, efficient, and treated my belongings well. I had a one-bedroom unit in Midtown moved into a storage unit downtown. It took roughly 2.5 hours with 4 movers. Additionally, I had a very complicated bedframe that required disassembling. The move would have probably been completed in less time if it wasn't for the bedframe. The only complaint I had was that the movers arrived 2 hours late due to another move obligation in the morning. It would be have been much appreciated if I was notified earlier in the day (or the previous evening) of this delay. This tardiness would have been problematic if there had been a conflict with my building's elevator reservation scheduling. read more

We hired Atlanta Furniture Taxi's guys to move some furniture for us. They did a wonderful job! Truck and crew came on time and did their job with no fuss. They were quick, professional and nice. Not a dent on the furniture, not a speck on the walls! Very happy with the service Daniel and Patrick provided. Great customer service, easy scheduling. Thank you guys! read more

APMC Moving & Delivery LLC - Provided great service! - Movers Near Me - Atlanta, Georgia

UPDATE Mr. Polk, in response to your comments...YOU ARE HARASSING ME BY CALLING ME, LEAVING ME MESSAGES AND TEXTING ME (in addition to harassing me with your comments here.) YOU are the one who won't let this go! I was able to forget this nightmare ever happened until you started calling and texting me again. Do yourself (and your business) a favor and LET IT GO. Focusing on improving your customer service and employee training would be a much better use of your time and energy than trying to dig yourself out of the pit you've made up to this point. Like many other dissatisfied customers, I am moving on. I won't be wasting any more time and energy on you or your business. Let me be clear, I'm done communicating with you here or by any other method. If you continue to harass me by calling me, texting me, or leaving me messages, I will have no other choice than to take legal action to stop the harassment. UPDATE 05/03/16 Business owner is still harassing me about this review. In response to his comment about getting a new suitcase for free...GET REAL. 1. The suitcase that was ruined was BRAND NEW before the move. I bought it to take to Spain on a vacation. I had to throw it out and buy another one. I bought it with my own money. 2. I HAVE POLITELY REFUSED BRIBES from Aaron Polk and his company SEVERAL times for cash, a new suitcase, or a donation to a charity in my name in exchange for changing my review in their favor or removing it entirely. Mr. Polk, I will not be bought off. I will not cower to your level. My character is not for sale. 3. I have never nor will I ever accept any donation/bribe/payoff to change my honest and fair review of my experience in dealing with him and his company. I regret ever dealing with this man and his company. Licensed or not. THIS HAS BEEN A NIGHTMARE FROM THE MOMENT I DIALED THE CUSTOMER SERVICE NUMBER TO GET AND ETA FOR THE MOVERS THAT WERE LATE THE MORNING OF THE MOVE. BEWARE! Finally, Mr. Polk, by harassing Yelpers that give feedback that you do not like, you continue to show would-be customers how terrible your customer service (or lack thereof) is. I have NEVER been harassed and threatened by a business owner until Mr. Polk and haven't since. If Mr. Polk had any sense, he would stop harassing and threatening me. Continued harassment from Mr. Polk has don't nothing but dig his hole even further. STOP CONTACTING ME!!!! I've said what I needed to say about my nightmare with this poor excuse of a businessman and his company (see previous posts and comments.) I DO NOT need to don't need to defend myself nor my experience with this man and his company any further. read more

We have moved full households 10 times. Some moves: cross-country. Some, company-paid relo's. No matter how you slice it, it's ugly. And expensive. Generally: Stuff gets lost, damaged; the move runs (very) late into the night. There are great team members, and then there's always the slacker. You need to know this going in -- moving is not fun. I want to offer a really honest opinion here, because I know how stressful it is to move. I rarely review. We have used ATL Furniture Taxi twice. (Please be aware that we did not use them for full-house moves.) Once for unloading Pods, and once for moving large furniture items within our home. The first time, there was pretty major confusion with the time of appointment. I waited all day, though I had paid extra for a "set" time. The second time, they were to arrive between 9 and 10, but got here at 11 (they did call to let me know, and it was fine.) During the move, they put something in a place that I did not designate and never even mentioned as a location. I couldn't find it after they left! BUT: The important thing here is that they did make it right both times. With other movers, I have had many incidents where it is a struggle to even get a reply. When they realized their scheduling mistake the first time, they immediately pulled two guys from another job and sent them to my house. Also discounted the fee. (As I would expect, but I didn't have to argue about it. They knew enough to make it right.) The second time, Makenna from the office called asap to me to help me locate missing item, by reaching out to the moving crew. Very responsive, which I really appreciate. She was calm, helpful, and apologetic. The movers were polite, helpful, and respectful of our home. They did a really good job. I had a lot of cardboard boxes/moving items and they were very nice -- "Can we get some of this out of the way for you?" Again, I've moved a lot. And I've found this crew to be very nice and respectful. I've had some that have been pretty salty, even having spats within the crew during the move, then actually asking me to mediate! I don't need that. Moving is the worst. And, I have never walked away from a move saying "I love that mover!" Again, it's just ugly. But, I will likely call ATL Furniture Taxi next time I need a move. (I hope to never move again!) My crew today was quick, respectful, and easy to work with. read more

Moving is never fun. However, when you have AMAZING movers it takes the stress away. Not only where they fast and efficient, they were kind and extremely hard working. I will use them for all of my moves from this point on. Hands down best movers I've ever done business with! read more

APMC Moving & Delivery LLC - Movers Near Me - Atlanta, Georgia

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I chose this company based on hearing them advertised on The Fish radio station, and reviews on their website. I was moving out of state with my daughter and looking for a dependable company that I would feel safe with. They showed up on time, wrapped and secured everything before loading. They also put covers on the floors for protection. Once we arrived in new location, they put everything up for me exactly where I wanted it and made sure we were ok before leaving. They had great attitudes, were very respectful and I would definitely recommend them to others. read more

We recently used Atlanta Furniture Taxi for a local Metro Atlanta move. The entire experience was enjoyable, well as enjoyable as a move can be. They kept us current on what time they would arrive, introduced themselves, and went right to work. They finished early and under budget. Part of that may have been because we moved the boxes ahead of time. A move they really seemed to appreciate. I moved several times, and used different movers. These by far were the most professional I've used. I will be sure to recommend these guys to anyone in need of movers. I hope I won't move for a long, long time. But if I do, i will be sure to use Atlanta Furniture Taxi. read more

This is my 5th move in 5 years! Without explaining why I moved, I can guarantee I have a lot of experience in moving. The Furniture Taxi was awesome! - to say the least. Everyone was surprised at how fast they moved and efficiently. After most moves, I expect at least one broken piece of furniture or dish, however, NOTHING was broken! I couldn't be happier with this move and I highly recommend them! read more

I used Furniture Taxi on December 13th, 2017. They were very hard working and did the best they could in the time allotted, even though we went over the estimated time. One problem I take issue with is that a box I know went on the truck, did not come off of it. It's partially my own fault because I didn't walk through the truck before they left, but what was supposed to be a 3 hours day, turned into a 6 hour day - so it wasn't on the front of my mind. Aaron told me that they check every truck at the end of every day and contact the owner if anything is left behind. They didn't see it on there, but I know it went in the truck. Just be sure to check that things don't get taken (accident or not), even if it is just one box... *update Your guess is incorrect. The box is still missing. I've moved on though and have learned my lesson. I want nothing else from you. read more

They did it AGAIN!!! YAY!!! I was a little skeptical to refer/use Furniture Taxi again after reading some of these reviews, thinking that my AMAZING move 4 months ago was just a fluke, but obviously you CAN NOT believe everything you read ;) My best friend moved last weekend and I again couldn't brag more about the WONDERFUL service and RESPECT we received from the team of 5 gentleman that moved her. They arrived on time, took special care to wrap her items perfectly and always had a smile and a "yes ma'am" all day!! I will MOST DEFINITLY refer and use this amazing company again!!! Thank You Furniture Taxi for making another move stress free, lighthearted and well.....almost fun!! LOL!!! read more

The Atlanta Furniture Taxi is the most pleasant moving experience. They are so easy to work with...gave an estimate quickly, followed up to confirm, and even called the morning of the move to update me on arrival time. During the move, they were so polite and friendly, moving quickly and efficiently but always careful with my things. Seriously couldn't have asked for a better experience. I will use them each time I need a moving service in ATL! read more

APMC Moving & Delivery LLC - Juan and Fred are awesome! They've done this so fast with the longest walk to the elevator ever! - Movers Near Me - Atlanta, Georgia

Awesome to work with. By far most detailed & efficient moving company I've worked with in Atlanta and I've worked with at least 2-3 of the bigger names around town. They arrived early, wrapped everything and were super careful. I was only having them move a couch and two sets of chairs, but they do it all. There is a 2-hour minimum but given I was moving nice free furniture it was worth the cost. I'd 100% hire them in the future and recommend for an easy move. read more

The Furniture Taxi did an mazing job! They were very efficient and kind. I would highly recommend them if you need to move.

I wish that Yelp had a way of not being able to use any stars at ALL! I used this company for our move on January 11th.  Our experience was absolutely awful!  I gave them a complete and accurate description of everything we needed moved and they quoted us 5 guys, 2 trucks, and 3 hours for our move. To start with, they arrived 10 minutes late but still wrote down that they arrived at 10 am.  During the move of out of my parent's house, they knocked my mom's curtain fixture out of the wall and messed up her sheetrock, to which they admitted.  However, during the move into our new house, they broke one of our curtain fixtures out of the wall as well, but this time they didn't bother to tell us! As if the cheated time card and broken walls wasn't bad enough, of the five (5) movers and two (2) trucks there, only one (1) was allowed to load/stack/unload one (1) truck at a time!  Yes, you read that correctly - only one (1) mover in one truck!  If you have ever hired a moving company, you know that this is NOT how it should work. Because of this, unloading was a nightmare!! Since there was only one guy unloading and moving our stuff to the end of the truck there was a lot of standing around and waiting for items.  The four (4) guys that were not on the truck would then take one (1) item at a time into the house.  However, if it were a big piece of furniture, then two (2) men were allowed to enter the truck and help with that piece. Needless to say, it took FOREVER - over 8 hours to be exact!  Remember, we were quoted three (3) and anything over was paid in increments of 15-minutes.  So, time is money and at $220 an hour they are racking up!!  We asked why only one guy was unloading and they told us it was because it was his "load" and he knew how he had everything packed and that it was to help ensure that nothing got broken. Well, that works right into my next disaster. The loader that "knew how he had everything packed so it wouldn't get broken" moved a tote that he had originally placed beside our TV's and let the TV's fall.  Luckily, I was outside and saw the whole thing because they tried to play it off and continue to unload like nothing ever happened.  I yelled for Lee and we made them check it.  And you guessed it - our barely used 58" Plasma TV was shattered!   They did write the TV and only my mom's wall up in their paperwork and we paid triple the quote bill.  I immediately reached out to the company on the following business day to discuss my frustrations and concerns.  I was told to file a claim online.  Which I did and it took weeks before my claim was acknowledged.  Ultimately, I was told by the owner, Aaron Polk, that since I paid at the end of the move and didn't express my concerns during the move, that it was my way of saying that services had been rendered to my expectation and that I was happy with the move.  However, we did express our concerns on move day, TWICE to be exact, to the main guy in charge.  But that isn't noted anywhere on his paperwork. This company is the biggest scam we have ever encountered.  We have NEVER been more irritated by a company in our lives!  Now would you all like to know how much we received for ALL of our troubles, a broken TV and two damaged walls??  $100!! Yes, I wrote that correctly (one hundred dollars)!!   I DO NOT recommend this company! read more

Horrible service. Totally non-professional movers. We paid by the hour and they sent 3 guys who moved sloowww. The head man was constantly on the phone. They charged us extra when it took them 10 hours to move 4 1/2 rooms. They had to go a second day and I was assured that the rate would be $99/hr and they would only charge 1/2 a daily charge fee. The man running the job said he called and personally talked to the owner to approve it. It was all a lie. No they had to come back two days later and charged the full amount $169/hr. They said twice they would cover brand new carpets and didn't do it. They lost a leveler to a cabinet. Now I have to go out and buy a new one. They ruined a hard to break file cabinet. They took apart a desk and acted like they put it back together. The center console fell to the ground the first time I went to sit at the desk. I had a special book case with unique wooden brackets. They couldn't find them. They didn't even want to look for them. They were going to leave and I had to force them to find them. Of course they were in their truck but they were too lazy to look for them. The worst part is you can't get ahold of them during the move. They never answer there phones in real time. So you have a problem, and they tell you to call customer service and no one ever answers. Great. Whatever you do avoid these movers. Don't believe the good reviews listed on this site, they are probably written by the owner. read more

Do not ever use this moving company. They scuffed up every wall in my house, knocked a hole in the wall in my laundry room, took out a piece of wall at the top of my staircase, broke my bar and scratched up my dining room table. They had 1000 square feet of furniture and 10 boxes to move and couldn't handle it. Horrible experience. I still have a garage full of boxes (that we moved ourselves) because I did not trust them to continue moving things into my house after the damage they caused. The worst. In reading the owners responses to other bad reviews, looks like he loves to blame the customer rather than accepting any responsibility. Or just claims it's a false review. read more

I had a wonderful experience with this company. I had hired First Choice Movers through Livingsocial and it was a disaster. I was so Thankful that this company was there at my new building and offered to help me with my terrible situation. I had reserved the freight elevator early in the day and my time had expired. Atlanta's Furniture Taxi helped to expedite and finish my move very quickly with four wonderful men who were very professional. The other moving company was not competent to finish my move. I feel like Atlanta's Furniture Taxi saved the day!! read more

I have used them for all three moves in the last ten years. As everyone knows moving is one of the most stressful events in life. Which is reason #596 why I wouldn't dream of using any other company. All of the employees are extremely careful, efficient, hard working and genuinely care about your home and belongings. read more