They found a worthy & knowledgeable bird guardian to acquire our donated 2-tier cage. We felt good…read moreabout the donation made in honor of our 2 deceased cockatiels. They also provided an unexpected tax receipt very quickly. Thank you Mickaboo!

I really hoped that this bird rescue organization would have been more professional…read more It's understandable that most people that work here are volunteers. However, when calls from highly unprofessional staff are made, it's very discouraging; I'd much rather go buy a bird and know the business transaction is held to a higher standard. It's tremendously unfortunate, because there are some really great individuals in the community, but some (who are in positions of "authority") just aren't trained well to engage with others in the community, and ultimately give the efforts of the bird rescue a bad name. Our families solution, we will never adopt from them again. I wish them luck and more respectful staff.

Great selection of toys treats shampoos dog food.. they have cute outfits during holidays like…read moreHalloween and Christmas outfits they have harnesses collars leashes

We recently applied to adopt a cat through the adoption center at PetSmart, and the experience was…read morevery disappointing. It has been over a week since we submitted our application, and I have yet to receive any response. I've left several messages expressing our interest in adopting, but no one has returned my calls. From my understanding, the purpose of these adoption programs is to help pets find loving homes. Unfortunately, that did not seem to be the priority here. It's frustrating to hear the message on hold about doing "anything for pets," yet potential adopters cannot even get a simple call back. Because we never heard from anyone, we ended up visiting Petco, where we were able to adopt a kitten the very same day. He is now in a loving home, which is exactly what these animals deserve. PetSmart has the resources and platform to do great things for pets, but the adoption process at this location needs serious improvement. These animals are depending on you to help them find homes. Please do better.

Between upper respiratory infections and GI stasis, bunnies are sensitive creatures with special…read moreneeds when ill. I'm glad Exotic Pet Clinic of Santa Cruz has the expertise and resources to help them. The fact that they don't even treat cats and dogs is reassuring, knowing that my rabbit is being cared for by professionals who are dedicated to and have valuable experience with small animals and other less common pets. In fact, I was referred here by a different veterinary hospital closer to home who knew my bunny would be in better hands at the Exotic Pet Clinic of Santa Cruz. As it turned out, they were attentive to my bunny's needs from the moment I stepped inside the exam room, and showed understanding toward my situation and how overwhelming having a sick pet can be. I appreciated that they were honest and detailed when providing answers to my questions and options for treatments to address my bunny's condition, and clear and upfront about potential outcomes. They even explained the itemized billing in a way that was easy to comprehend. It's a bit of a drive out for me from San Jose (and the twists and turns on highway 17 are definitely not my fave), but it was worth it to get my bunny the help he needed. I'm grateful to all of the staff on site. And having a place like this around is something I don't take for granted.

I had an older Bearded Dragon who was seen by the Drs of the clinic for a few years. They have been…read moresuper kind and encouraging to me and my sweet girl. Recently, my girl was showing signs of decline. She was at the end of her lifespan. I took her in, and after examining her, the Dr said it was time, suspicsions of life threatening things found in her belly. I chose to euthanize due to her age and findings. They gave me time to process and say goodbye. After my tearful goodbye, the Dr. reassured me that I did the right thing. They were so very kind during my time of grief. The Dr mailed me a personal note of condolence. That meant so much to me. Thank you for the great care of my sweet Gizzy. I'm forever grateful.

High quality pets! This is already my second Syrian hamster from them and I just love how…read morebeautiful, friendly, healthy and curious they are.

The owner was very knowledgeable and all the animals were very healthy and well cared for. The 2…read morerats we brought are very affectionate. We definitely recommend

Jake is great! He is professional and really knows what he is doing. I trust himand do not…read morehesitate to ask his advice even though our training is over. He may be young but he knows dogs!

Edited to Add: Shortly after the business owner's response to my review, I received an email…read morestating that Yelp had received a complaint about it, in an attempt to have it removed. *** PLEASE READ *** We met with Jake in Nov 2024 for an assessment for a pup we had just rescued in Oct 2024 that has severe anxiety from egregious physical trauma. When Jake modeled how to put our pup in the crate, he had her hanging w/her 2 front feet off the ground (choking), & he then proceeded to knee her into the crate. Yes, he knee'd her. When we brought out our existing dog, he actually hit him in the face! My family & I were totally stunned. I very sternly told him that we do not hit our animals in this house under any circumstances. He was extremely dismissive. This was my first experience with a private trainer & did not know what to expect, nor did I know much about the world of dog training. As the weeks went by I did reach out to Jake again because we felt desperate & the idea of what he was selling sounded like it would be good for our dogs' needs. However, I could not get past the first encounter, nor the pit in my stomach. I, personally, did not trust Jake to treat our animals with kindness & respect that they deserved. The other off-putting thing that Jake shared while he was at our home for the evaluation was that he once put his dog in down-stay & then forgot about her. He fell asleep & awoke the next morning to find her still in down-stay, but had soiled herself. He was very proud of the obedience she had shown. I just couldn't help but feel awful for her, and continually thought that this was not a story I, personally, would be bragging about. I saw how he treated my dogs on our very first meet, I absolutely could not move forward whatsoever. I feel ashamed that I did not stop him in the middle of the evaluation. I should have. I should have asked him to leave & I did not. That haunts me. Our rescue pup is doing AMAZINGLY well with an AMAZING facility called RFRD!!! She is SO happy, calm, & every day learning how to be a calm pup despite her traumatic beginning. Their custom, well-rounded program, with honest experts, has changed the life of our pup, as well as our own. Harnessing Potential was not for our family, nor for our pups. Jake did not treat our animals with kindness or respect in our presence.

I have been using their service for 5+ years. Ailsa and Steve are reliable and responsive. Both my…read morekitties love them. They send check-ins when they visit and brought in packages on doorsteps. They require us to send a check-in back to them when we are home otherwise they will send another visit the next day to make sure your furry friend is taken care of - they really care! Ailsa and Steve do the visits themselves and never send a random third-party to your home. Appreciate them so much! I would recommend Greenman to anyone who needs pet sitting around the area.

How have I not written a review for Steve and Ailsa?? They've been our reliable and trusted pet…read moresitters for 20+ years now! They're so pleasant to deal with and obviously love their work. It's such a good feeling knowing that our pets are in good hands while we're away. They have thought of every possible thing that might go wrong and discussed and documented our wishes ahead of time. And they're so good with our pets - they have no problem giving medications and even send us occasional pics while we're away. We've used several other services in the place and no one compares to Greenman Pet Services!

Our son sends his dog there to Rose more than once a year. The dog is well cared for snd plays…read morewith the others his size.

Rose is awesome -- no other way to put it! I had to go on a business trip and I was lucky enough…read moreto have found an opening with her in short notice to pet sit my Irish Setter/Golden Retriever pup. She was very communicative, was flexible with a meet and greet, and did a pick up and drop off for my dog which was a great time-saver. She also kept me updated with pics and videos on how my pup was doing in her care. This gave me a lot of confidence that he was well taken care of (I was afraid he wouldn't want to return home)! I highly recommend Rose for your pet sitting needs -- a good person and great service!

Great experience with care for our elderly cat over the last 6 months. Easy to schedule…read moreappointments and caring team. We recently used them for health certificate for international travel and they recommended Alita travel company to greatly reduce fees. Alita were incredible too, super easy platform and helpful team supporting every step of the way. Could not have done without them!

I was hesitant to come here-- as a long time resident of the area, I hadn't heard the best. But,…read moreit's under new ownership, and on my worst day (dog attack), I didn't really have a choice. I couldn't be more pleased with Dr. Z. I've never had a better experience with a vet. Would highly recommend.