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    Aspen Services Hvac

    5.0 (10 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    Review Highlights - Aspen Services Hvac

    I appreciated their attentive and competent demeanors so much This can be said for both Joseph and his crew.

    Mentioned in 4 reviews

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    GAC Services

    GAC Services

    3.1
    (231 reviews)

    i will give 5 stars to boyland electic they are curtious they are efficient i really dont know what…read moreelse to say meena

    I was a GAC customer for approximately 15 years and maintained a service agreement throughout that…read moretime. Unfortunately, my experience over the past year caused me to lose confidence in the company. My scheduled maintenance appointment was missed during the confirmed service window, and I had to call to find out what happened. On another occasion, a plumbing appointment was rescheduled after it had already been confirmed, creating unnecessary inconvenience. During a later service visit, I received repair and maintenance recommendations that seemed far higher than what I ultimately found elsewhere. While everyone should get multiple estimates, the differences were significant enough that I decided to seek other opinions. The most disappointing part was the customer service. I completed a satisfaction survey, emailed management twice, and was promised follow-up calls that never came. As a long-time customer, I expected someone to take ownership of my concerns. That never happened. The technicians I interacted with were professional and courteous, so this review is not about them. It's about the company's lack of responsiveness when a long-term customer raised legitimate concerns. After 15 years, I canceled my maintenance agreement and moved my business elsewhere. That's something I never expected to do, but the trust that had been built over many years was lost.

    AG Heating & Cooling

    AG Heating & Cooling

    4.6
    (132 reviews)

    Mike w/ AG Heating & Cooling and his partner were great! They arrived on time and replaced my…read more35-year old system per our agreed Statement of Work & price. I will definitely reach back out to them for any future HVAC needs. Highly recommend!

    chose AG Heating Cooling Duct Cleaning in 2025 because their quote was cheaper than other…read morecompanies. I paid approximately $7,900 for the installation of a new Trane HVAC system. Unfortunately, this turned out to be a very expensive mistake. The Trane air conditioning system they installed had refrigerant leaks from the very beginning due to poor installation workmanship. The company promised a one-year warranty and service support, but they never came to inspect the system despite multiple requests. Because we have another HVAC unit serving the attic and the outdoor temperatures were not extremely high for much of the year, we did not realize there was a problem until the summer of 2026, when the weather became much hotter. At that point, we discovered that the newly installed system had essentially lost all of its refrigerant and was barely providing any cooling. After contacting AG again, they finally came out but charged additional fees for leak detection. Even after charging for diagnostics, they were unable to identify any leaks. Instead, they attempted to sell me an additional "leak sealant" service for approximately $395, which I declined. I then hired another HVAC company. They were able to quickly locate two refrigerant leaks, both at the original brazed joints installed by AG. These leaks were found directly at the installation connections and strongly suggest poor workmanship during the original installation. After I provided this information and evidence to AG, the company stopped responding entirely and ignored all further communications. As a result of the prolonged refrigerant loss, I am now concerned that the compressor may also have suffered damage from operating under low refrigerant conditions. I strongly recommend that homeowners carefully consider other HVAC contractors before hiring this company. A lower initial price is not worth poor workmanship, lack of warranty support, unnecessary additional charges, and being abandoned when serious installation problems are discovered. Extremely disappointed with the installation quality, customer service, and accountability. I have photos, videos, and leak test results confirming that the leaks originated from the original installation joints. Please think carefully before trusting this company with a major HVAC installation. ------------------------------------------------------------------------ This response does not address the actual facts. I requested an inspection only two months after installation because I was concerned the system was not operating properly. The company refused to come out. Less than one year after installation, the system had lost essentially all of its refrigerant. After AG charged me $220 for leak detection and failed to locate the leaks, another licensed HVAC company found two leaks at the original brazed joints installed by AG. These were installation-related leaks, not "third-party errors." No third party had worked on or altered those joints before the leaks were discovered. The company later offered to refund the $220 leak-detection fee if I deleted my review. I refused. Instead of accusing the customer of intimidation, the company should explain why a newly installed system lost its refrigerant, why it refused to inspect the system when first contacted, and why another company was able to quickly find two leaks at AG's original brazed connections.

    Aspen Services Hvac - hvac - Updated July 2026

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