Day Wireless has a crew and service shop that makes them a 1-stop shop for 2-way radio users. The…read morestaff is friendly, professional, courteous and lots of fun! I highly recommend them!

Was waiting for over an hour. There was only one person working the whole time was there. No…read moremanager or anything to help. Wild that they don't have more support.

I payed my deductible for my phone which cracked the…read morescreen, I went in 3 times finally paid $56.00 for a new the employee Zachary said it my payment went through, they never sent my phone as they said I would get it in 3 days or so, they even said I never paid I even took a photo if the payment, they lie, they ripped me off, I'm sure I will go elsewhere for service soon

Got the digitzer, screen, and bezel replaced on my device w/labor for less than what it'd cost me…read moreto buy the parts myself. Even better? I walked in right at the end of the day and it was all done in twenty minutes, no hassle, and the guy was so happy to do the work for me. Thanks, guys! Great work, great prices, don't miss it. :) Update: Ended up having issues with the screen a few weeks later, took it back to get it replaced, and the lady helped me this time. Replaced it quickly and professionally, for free, and fixed my issue. These two were super professional/humble and didn't give me any B.S. even when we were having trouble tracking down my receipt. They really rocked. Thanks for the excellent service!

Stay Away! This is a kiosk in the middle of the Alderwood Mall and I took my IPAD 4 in there…read morebecause there was a small crack in the very corner of the screen. Strictly cosmetic. I spoke with the person "Zaib" (see pictures) and we agreed on 90.00 to replace the screen. I had him give me a card with his name, the details and the price. He said it would be 24 hours or so to fix it. We gave him 48 hours and called in advance to pick it up and make sure it was ready. When we called, he said the price had gone up to 150.00 and they had not done it. He really did not give a reason other than he gave us the wrong price. Mind you, we discussed price in depth and agreed upon 90.00. I said we would be there immediately to pick it up. Upon arriving there, I asked why he had agreed to a price and then not honored it. He proceeded to show us a text message from his boss, telling him that he could not honor the price. When I told him this was a typical bait and switch, he stated that would just say he could not get into the iPad - which you don't need to have in order to replace a screen - and was a lie. He turned very nasty, rude and sarcastic. In closing, I went to the Apple Store - they were less money. This place is a joke! Do yourself a favor and stay away.

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

I have the iPhone 17 pro and sadly the motherboard was not working properly and my phone screen was…read morefried. They replaced the screen and it still was not working completely properly and had me return and they replaced it again. They also gave me a screen protector to help protect my phone. The customer service was top-notch because they continue to work on it until it was perfect. I am so incredibly thankful for their effort and help.

One of the best repair center in the city Great price match…read moreand quick service as well he fix my phone in 30 mins and provide me 02 year warranty with it! Got a screen protector with life time warranty as well! They deserve more business! Will visit again

Went in to get a new Iphone to replace mine that had a battery that wouldn't stay charged. I had…read morean upgrade to use. I did NOT request anything else, but just to change to a new phone. I had to pay two charges that day. Then I got my bill, and it went up $261 a month. Unbeknownst to me, they upgraded ALL three of my lines and added an additional line and services. I called customer service and they suggested not going into stores because they work on commission. After one hour, it finally got taken care of. I am waiting for the credit. Absolutely unacceptable.

If you're not getting a new line of service, upgrade, or buying an accessory don't even bother…read more This is a franchise store so if they aren't making money on you they're of no help. I was helping out my 79 year old grandmother with her plan and she needed a few things changed. I went in to help her and was greeted by an employee from the back sitting down. I explained the few things she was needing help with and was shown a phone number on his (Reilly's) phone. Reilly told me he can't help because when he's tried in the past he gets in error and it just happens all the time so to call in or go visit the corporate store in Everett as they maybe able to do it. Now you would think if this was an on-going issue you would call in to have it fixed so your customers would not have to drive 20-30 min out of their way or call in to an already hard enough phone system to navigate (especially for an elderly person). In the long run I was able to get the changes needed done, but with no help from the employee Reilly other then here's a phone number do it yourself. If your are looking for any help. I would highly suggest seeking out a corporate location vs franchise owned. Corporate stores will actually help you no matter what, even if they aren't going to make money off you (commission) during that visit.

I had previously reported how disappointed I was with this company. After posting my review, I had…read moreaccepted that this was the end of it. To my surprise, Brain from Cellular sales e s reached out to me. He was very professional, kind, patient, and apologetic. He listened to my complaints and ask what he could do to fix this issue. I stated all I wanted was to get what was offered me. Well today I got the rebate I was offer originally. Thank you Brain and cellular sales for addressing this issue and the rapid response. I truly appreciate it.

been with verizon for 10 years but leaving now i live in two…read morediff. states so not just local issue absolutely horrible coverage since verizon went to 5g service constant dropped calls with verizon constant "no service messages on my phone" with verizon constant delays in text and voice mails ( up to 2 hours of delay ! ) switching to another carrier asap !!! customer service is a joke !!! goodbye