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    AT&T Store

    2.4 (143 reviews)
    Closed • 10:00 am - 8:00 pm

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    I just traded in my iPhone 14 and got the iPhone 17 Pro, and now I'm paying less than $9 a month. This is amazing!
    Jeyhun B.

    Thank you so much, Anferny, for your patience and for helping set up my daughter's Apple Watch. Really appreciate your kindness and support!

    Danielle H.

    Make an appointment! *No public restrooms I came here with my sister to upgrade our phones after 4 years. I did make an appointment online a few days before. Sam helped us out and he was great. We had a lot of questions as we haven't gotten a new phone in so long. He didn't mind all the mindless chatter. It did take a little over two hours however which is understandable as the systems were on the fritz. The safe with the iPhones were acting up as well the iPad it. It made things go very slowly. I don't understand all the low stars. Seems like people are just walking in and expecting to be help right away. Highly recommend calling/going online and making an appointment and having all your information ready to go. Overall 4/5 stars.

    Ann M.

    My family and I bought 4 phones & a 5G plan in September, 2020. Needless to say, it was VERY pricey. While the phones were being programmed, I bought some accessories including a phone charger for my car as it wasn't set up for Bluetooth mapping. The salesperson stressed the charger had a lifetime warranty, just bring it back any time for a replacement if anything went wrong. Needless to say, I'm back and the current employees know nothing, can't find a record of the sale (purchased directly after the phone purchase) , and can do nothing about it. Although they were polite, I am extremely unhappy about the lack of a resolution to my problem. We have been happy with the phones, although the 5G is spotty at best, and slow more frequently than I would expect.

    Avoid this useless manager.

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    8 years ago

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    10 years ago

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    8 years ago

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    4 years ago

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    4 years ago

    Horrible staff. They have been rude every time I go in to get help. I have heard them ask other customers to please give them good reviews.

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    9 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Eugene was very helpful, and made switching over from another carrier very easy. We even had some good laughs, in 2020!

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    7 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    The worst customer service in the world you can wait three hours before anybody would even ask you if anything!

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    7 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    14 years ago

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    8 years ago

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    8 years ago

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    5 years ago

    Do not cone to thus store. The employees don't know what they are doing. They give you incorrect information.

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    5 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    Page 2 of 4

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    Review Highlights - AT&T Store

    “Corina was kind enough to explain the different kind of plans they offer and the deals associated with each.”

    Mentioned in 4 reviews

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    4.4(303 reviews)
    0.9 mi

    Brian and Joe at the Santa Clarita Valencia uBreakiFix were amazing! They fixed the front and back…read moreof my phone and replaced the battery all within just a few hours. From the moment I walked in, they greeted me with smiles and were incredibly accommodating. They answered every question I had without hesitation or attitude and made the entire process easy and stress-free. I've been coming to this location for years, and Brian and Joe truly provide top-notch customer service. uBreakiFix should be very happy to have these guys on their team. Highly recommend!

    Formal Customer Complaint…read more I arrived at ubreakifix at 6:45 p.m., while the store was still open and scheduled to close at 7:00 p.m. There were two customers ahead of me who were waiting to pick up their phones. When it was my turn, I informed the person working there at the time by the name if Jose that I wanted to purchase the $40 phone protection plan and only had a quick question regarding what the coverage included. Before I could ask my question, Jose told me that he "didn't have time" to answer it. His overall demeanor made it seem as though he was in a rush to get everyone out of the store before closing. I explained that I already knew which protection plan I wanted to purchase and only needed clarification on the coverage. I also assured him that my question would only take a moment. After that, he reluctantly allowed me to remain and complete the purchase. I later learned that he was trying to leave early so he could make an 8:00 p.m. movie. While I understand that employees have personal plans outside of work, customers who arrive during normal business hours should still be treated with professionalism, patience, and respect. I arrived before closing, knew exactly what I wanted to buy, and was simply asking a reasonable question about a product I was purchasing. I was disappointed by the interaction and felt that I was being rushed instead of assisted. I hope this feedback is taken seriously so that future customers receive the level of service they should expect during posted business hours. This review gets two stars because I understand we all have our bad days and those don't normally reflect who we are as people in the long run. I genuinely do think Jose would have provided better customer service if he didn't have a movie to catch.

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
    uBreakiFix by Asurion

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    Cellairis

    Cellairis

    2.0(16 reviews)
    0.2 mi
    •$$$

    ***NEW OWNERS!!!***…read more Here's my story, My screen cracked on my phone, apple wanted $250, these guys wanted way way less. So I went to these guys, and man am I impressed! They gave me the exact glass I needed on my phone as opposed to these other places giving a knock off, or not the correct one. The work was quick and easy. And they told me if I ever had an issue or questions I could always come back and they could look at my phone to verify my glass. Is still in good condition. To me, that is pretty damn good customer service. I've gone to this place before and have noticed it's under COMPLETELY NEW OWNERSHIP., Yes there is a few bad reviews, but those are not for this new owner at all. The customer service is immaculate!!! Give them a try, they are the guys you want to deal with.

    This has to be the worst mall counter ever. In a rush, bought an iPhone charger for 15$ when the…read morereal price for these non-certified counterfeits is $5. When I came to return the charger because it didn't work with my cellphone the salesman was very rude and refused to return 15$. After the situation wasn't resolved, he just started ignoring me. Please never visit this place, it's right in the middle of the mall when you come in, right next to the food court. They will take your money and sell you lowest quality stuff from China for Apple Store prices. They will top your terrible experience with the customer services worse than DMV. Hope they will go out of business soon.

    Photos
    Cellairis
    Cellairis
    Cellairis

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    AT&T Store - mobilephones - Updated September 2026

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