We had a new dishwasher that needed to be installed and the old one removed and hauled away. I called Atlantic based on recommendations from a few Facebook groups and inquiries and I am so glad I did. They were able to come out the next day (New Year's Eve) and handled the installation and removal successfully. As it turned out the installation was more difficult than usual and the installer, Vick, really went above and beyond to get it accomplished. I would absolutely recommend this company and will use them the next time we need appliance work done. read more

I would give No Stars if this was an option. My washer was broken and the owner called to set up a time to come by and repair (initially hired by my property manager). I had not talked to the company before, and asked if he knew what was wrong with the washer (assuming he had talked to the property manager, and if not, tell him the issue so they can show up prepared). This apparently set him off. He replied very rudely and with shockingly degrading attitude that "I haven't been to your house.. how am I going to know what is wrong". This started a turn of events where it ended him screaming at me and hanging up on me. THERE ARE OTHER OPTIONS.. LIFE IS TOO SHORT. PICK ANOTHER REPAIR SERVICE!!!! read more

Would highly recommend this company. Our microwave was not working and so we called Atlantic Appliance to come look at it. Singh came out and assessed the problem and told us that he would order the part and come back to repair. Once the part came in, he came back with someone to get it replaced. Now it works perfectly. Through the process, Singh was responsive, timely, respectful and thorough. Wouldn't think twice about reaching out and hiring them. read more

Atlantic Appliance Repair has saved us 3 times so far. They've repaired our refrigerator and our washing machine. They have been very responsive to our panicked calls, arriving same day, on time. They have been very knowledgeable with accurate diagnoses and twice got us up and running the same day. Today Hachim made special effort to locate the critical part and get it installed within a couple of hours. And all of their repairmen have been very courteous and considerate. 5 stars read more

My stove top burner wouldn't turn off even after it was switched to Off so I called Atlantic appliance repair at 11 pm on a week night. Hicham was so incredibly helpful and ordered the part as soon as possible. He was also communicative from the beginning so I was never left hanging like a lot of other companies tend to do. He was accommodating to my work schedule and came to fix my stove top as soon as he received the part. Price wise wasn't too bad. Will definitely be calling Hicham to fix any other appliance related issues I may come across in the future. Thank you Hicham! read more

Once again, Atlantic Appliance Repair has come to my rescue. Hicham, my technician, was excellent and repaired my refrigerator in two days time this week. Quick, knowledgeable and polite. Great technician; great company, reasonable prices. Two years ago, my GE refrigerator broke and I called GE, who sent a tech. to my home. The tech said it would take 2 weeks to get the part and the total charge would be over $600. I thought it was outrageous, so I called Atlantic Appliance. Hicham came out, repaired the refrigerator fan in two days and the charge was a little over $200. I will definitely use Atlantic Appliance Repair again. Kudos to Hicham, who has been outstanding. This company is excellent and I will use them again every time. read more

8yo GE Profile refrigerator on the fritz! 65F on Mon. morning. Big Panic. Called another appliance repair service, but they couldn't come for 4 days. Found Atlantic Appliance Repair on Checkbook, and they could come in 2 days w/a service fee of half what the other service would charge. THEN they called back with the great news that they could come on Tues. They arrived in the middle of their window and immediately got to work. Jessie and Singh were quick, knowledgeable and professional. Found a malfunctioning evaporator fan motor, had the part in their truck and replaced it immediately! Now, NO NEED to find a replacement refrigerator! YEA. Can't recommend Atlantic Appliance more highly! And we'll definitely use them again! read more

Atlantic Appliances was sent to my home on the 18 August to check out my refrigerator which stopped working. They were sent by Select Home Warranty company. I refrigerator stopped working some time before the 14 Aug. I was out of town. , .guy showed said no electric, obviously we cut the power, anyway stated power surge, then fan motor and writes down compressor as diagnosis for Select 10 days later with NO refrig or source for cold drinks at 90 degree weather I was told by Select they don't cover sealed system. Yet they took my $75. They NEVER returned my calls. I have notified BBB and I will not recommend this company. BAD customer service. I don't know if they have more than one location but the one with 813 area code lacks people skills. read more

Our refrigerator started leaking, and we could not determine why ourselves. After checking for local companies, Atlantic had the highest rating and happened to be open. I called and made an appointment for the next day (Saturday) between 10am and 1pm, with the tech to call when they were 20 minutes out. Singh called to let us know he would be here by 10am, and he got right to work. He was a pleasure to deal with, and let me know precisely what was going on, and asked questions as needed. He got our fridge running quickly and without leaking. I would heartily recommend Atlantic (and especially Singh) for anhy appliance servicing needs. And while I hope it won't be necessary any time soon, I now have my "go-to" service for appliance repair. read more

Great job. Very knowledgeable and thorough. My dryer was overheating, and the quick/lazy answer would have been to just say the pipe was clogged with lint. But the technician was very thorough and took the whole dryer apart and saw that a piece of the heating element had broken off, and was causing the overheating....He did a good amount of work and explaining, and only charged $60 for the visit and diagnosis. The price to fix was too high for a 14 year old dryer, so we have to purchase a new one. But I was very very pleased with the knowledge and fair price of this company. Thanks read more

I have had Atlantic Appliance Repair to our house multiple times for different things. Every time, they do wonderful work. They are deliberate, careful, and they treat whatever they are working on as if it were their own. They are always helpful and ready to talk about the work so that I understand what is going on. My most recent experience with Hicham was excellent. I will continue to call Atlantic Appliance Repair for all the appliance work we need in our house. read more

Called during normal business hours. Left VM stating problem and contact info. Two days later called again and did the same thing. Its been 96 hours since first contact and nothing. Not sure they are still in business. Certainly not a 24 hour service as a work habit. read more

Our dishwasher died during the holiday season, so we needed quick, comprehensive, and best value service. And that's what we got with this company and their technician Hicham. He diagnosed the problem, gave us an estimate, ordered the part, kept us informed of the schedule, and fixed the dishwasher in record time! We are very happy with this wonderful service. read more

I called Atlantic Appliance Repair to fix a faulty Whirlpool water dispenser. Hicham came within 3 hours after my initial call. He needed to order a filter housing system to complete the repair. The next day he called to say the part was in and came in the timeframe I requested and quickly made the repair mindful that I had several appointments that I had to keep. He also cleaned under my refrigerator and thoroughly why I was having the issue I was having. Thank you, Hicham. Will definitely call Atlantic Appliance for further appliance repairs. read more

I used these guys today and was very impressed. I would recommend them again. We had a problem with our washer and I called them to discuss. Mike talked me through the issue and said it could be one of a few problems. He told me what would make sense to fix, plus what would NOT make sense to fix. When I told him I wanted to investigate some of the issues myself before having them come out, he told me what to review. (He could have chosen NOT to share his recommendations...). So, after he told me what to review (without asking for money), I decided to have them come out instead of investigating anything further. Ravi showed up and diagnosed the problem. He said it was the transmission and wasn't worth repairing. I paid them the service fee and now I'm off to buy a new Christmas washer... read more

Atlantic showed up quickly for a dryer repair, however their service ended up costing additional money when I had to hire a second company to fix it properly. Dryer was running hot and eventually stopped working - Atlantic came and claimed to replace thermal fuse and sensor. What they actually did was wire around the thermal fuse. This allowed the dryer to run, but most likely caused additional stress on the components. When the dryer later stopped again, I noticed the blower wheel was in pieces. I had the wheel replaced by a separate company, who noticed Atlantic's sloppy and dangerous work. I had Atlantic come back to properly wire in the thermal fuse that they had rigged around before. They came back, and 1 day later the dryer stopped working. They refused to come back until the vent line was fixed, as they believed it was too long and the cause of the dryer problems. Nevermind that the previous dryer had worked for 8 years+ with the same exhaust. I vacuumed out the line, and tested with a shop vac - good air flow to the outside. Atlantic came back, made another fix, and the dryer worked for 1 day of use! I called my other company to properly diagnose the issue - which turned out to be a shorting heating element. Atlantic had obviously only replaced the fuse. Crossing fingers it is finally fixed, but will never use Atlantic again - they end up costing me more in repairs than a new dryer (thermal fuses, heating element, blower wheel, other service calls). They also were shady in their explanations and reluctant to say on follow up visits what they had actually done during the service call. read more

I had my first service call with Atlantic Appliance today and I couldn't be HAPPIER! My 10 year old Kenmore dishwasher suddenly stopped working. We went to turn it on, no touch panel lights, nothing. I called Atlantic appliance yesterday and they immediately sent out a technician the next day. Hicham came right on time, wearing a mask, polite, professional and personable. He was able to fix the problem with some kind of "electronic reset" - my term not his. I was quite concerned that the problem would require a costly control panel and a less than honest repair person could easily have told me that. Instead, a simple repair for $149. Honest repair persons can be hard to come by. I highly recommend Hicham and Atlantic Appliance. I'm glad I found them. read more

Singh just left and replaced the water inlet valve on our dishwasher and he was great. He made sure the part was in stock and went to pick it up and came back to replace the part. Everything was done within 2.5 hours. Experience with the company was great. read more

I didn't actually use Atlantic however I felt the need to give them a five star gold review. We have a refrigerator that had a compressor issue and I called to have Atlantic come out. The HONEST gentleman on the phone told me it was an inherent issue with this particular brand and I should call Sears as the compressor should be covered under the warranty. I did and it was! In this day and age, it is amazing to find such a kind and honest company and I will absolutely use Atlantic in the future. Thank you for being such a reputable honest company. read more

Pros: got same or next day appointment, tech was timely (including follow-up visit to install separately ordered part), fixed my refrigerator. Cons: left a mess, tracked dirt on carpet with shoes, confusion over discounts; don't know if this is a "con" but the tech had a VERY thick accent that was hard to understand. If they offer to clean out the dust in your fridge, don't. They don't use a vacuum, just a leaf blower thing that will leave your whole kitchen covered in asthma-inducing dust. I don't know why they would even offer to do something like that in the first place if it's just going to end up everywhere. Total cost for diagnosis, replacement thermostat, labor, etc. was $279. Asked him about discounts/price matching that I saw online but he said that WAS the price with discounts. I'm also still confused as to whether the diagnosis fee went towards the $279 or was added to it (it's supposed to go towards it). I felt like whatever I said, it was going to be $279 regardless. I thought that was relatively reasonable, however, so I didn't pursue it. Overall, I might use them again but only after trying some of their competitors to compare. read more

We are recommending Atlantic Appliance Repair based on our experience with having our 7-year-old Samsung refrigerator fan & motor replaced after ice built up on the coils to the extent that the fan couldn't turn and the motor burned out. If our service technician (Hickam) is typical of Atlantic Appliance Repair's staff, this is a great company for any appliance repair. They are one of the few service shops in the area that will service a Samsung refrigerator but they are now our "go-to" for any appliance we need to be fixed in the future. Hickam explained all the inner workings of our Samsung refrigerator that tend to be problem areas and what to do to prevent recurring issues. He even came on a Saturday morning to get our refrigerator back in operation. It's six hours since the repair was completed and it's great to have life back to normal. read more

We noticed that our refrigerator was warmer than it should be. We also noticed that items in the top of our freezer were defrosted. We called a few appliance repair businesses; none were available the same day. One of the businesses recommended Atlantic Appliance Repair. Thankfully, they were available for a same-day service. Someone named Mo (or Med?) arrived within a couple of hours. He checked out the fridge/freezer and determined what the problem was. He showed me the issue, gave me the estimate and went right to work. He was here for about 45 minutes (if that). Some great points about this company: 1. Available that same day. 2. Estimate $ is less than other companies...AND they don't charge the estimate $ if you have them do the repair. 3. Fast response, friendly and professional customer service, efficient. 4. They offer a military discount. They also repair other appliances, so I will call them again if I have any other issues. I highly recommend Atlantic Appliance Repair! read more

LG washer stopped draining during the snowstorm. Ever so helpful LG support referred us to Betty's. We checked them out on Yelp! and decided to keep looking. This company came up in our Yelp! search as an alternative with good reviews. We called them at 6:30pm Thursday night expecting to leave a message. Instead he picked up and promised to come the next day (snow permitting). He called Friday morning to confirm and came right at the start of his window. The fix turned out to be easy--just a bobby pin lodged in the drain line. He only charged us for a service call, and even waited during a rinse cycle to make sure it was fixed. He could not have been more helpful, nor more polite and we would highly recommend him for future repairs. FYI, LG owners: He said that LG/Samsung/Kenmore parts are not stored locally so they have to be shipped. If you do need a new part, expect to wait even after they find the problem. read more

The high ratings for Atlantic here are no joke. I've had Ravi out to do some repair work on my freezer this week, and have to give 5x5 marks for promptness, product knowledge, and overall service quality - not to mention uncompromising honesty. I generally don't like having to call anyone to come fix something at my house, but I wouldn't hesitate for a moment to use Atlantic again. read more

I highly recommend Atlantic Appliance Repair for the great service they always give. Our technician, Hicham, was like a surgeon quickly diagnosing the problems with our dryer, washer, and stove. He offered his expertise and what was needed to fix them at a reasonable and fair price. They are our first and only call to fix whatever appliance decides to break. Carol T. read more

Highly recommend Singh at Atlantic Appliance. He fixed my GE refrigerator. Skilled, careful, prompt, and professional. Reasonable costs. I left a message on Sunday, received a return call that day and Singh came promptly the next day. He wore a mask the entire time, and helped me understand problem. Have already recommended him to friends. read more

I called Atlantic on 7/7 about my washing machine overflowing. We were able to schedule a visit from a technician between 8-11AM on 7/8. The cost for the visit quoted was $50. This amount was applicable towards the cost of the maintenance issue. The technician Mr Singh was very good and professional. He was able to fix the washer which had a minor issue and remained until we had ran through three levels of cycles to ensure that the water did not overflow. I would definitely call Atlantic again for any emergency or unexpected appliance needs. read more

What a nightmare! Took 3 months to get my oven fixed. My oven was not heating, and I wanted the hinges replaced. The tech came quickly and diagnosed the problem. He also offered to look for parts for a microwave that I mentioned another tech (from another company) said could no longer be found. He recorded the model numbers of both the oven and the microwave to order parts and charged me $79.95 ($59.95 diagnostic fee for the oven and an additional $20 for the microwave for which he did nothing but record a model number.) Tech returned 12 days later with the wrong oven part and no microwave parts. Then, after 2 more weeks of searching, we discovered the needed part was no longer available, so I inquired about repairing the circuit board. Tech said he was looking for places to get the part repaired, but I'm pretty confident he made little to no effort to do so. After more than a month of his stalling, I found a place and tech said he could remove and reinstall the board for me for $249. I thought the price was high, but I agreed to it, because it was better than having to get a new oven. Tech said he would come the next day (Saturday) or Monday. Then he ghosted me. No contact for more than 2 weeks. I was going to try to remove the board myself, but when I removed the front oven panel, I discovered he had left a wire disconnected. I didn't know where it went, so I wouldn't be able to complete the reinstall. I was trying to find someone else to complete the repair when he finally called me. No apology. Just said, "I had things happen." He came and removed the part. He also recorded the model number of my oven so he could reorder the hinges I requested. I shipped the circuit board and received it back repaired 8 days later. I texted him, and he said he'd call the next day to schedule, and he again asked for the model number of the oven. He did call the next day and said the hinges had not arrived yet. I asked when they were ordered, and he said he'd ordered them after he was here the last time. (Really -- then why did he need the model number yesterday?) I told him I had no choice but to wait. He called 4 days later and said he wanted to schedule for 3 days after that, because the hinges were due in 2 days. He said the cost would be ~$345. $150 for the hinges, and $195 to install them. I was flabbergasted! I had the hinges replaced many years ago, and it took the tech about 20 minutes! I told him to forget the hinges, just replace the board. He came 2 days later and installed it, and now I finally have a working oven. Nothing was ever done about the microwave -- I'm pretty confident he never tried to find the parts. If I hadn't found the place to repair my circuit board, my oven wouldn't be working either. When it was time to pay, I presented the on-line coupons. No deductions were given. He said the $249 included the coupons, "because I know we have those coupons on line." There was also no credit for my diagnostic fee, because apparently that's only good for 10 days, although that's not on the website and wasn't mentioned when I scheduled. 2 stars, because the oven diagnosis was correct and he finally made the repair, but I think even that's generous. Poor customer service and lack of honesty were a real turn-off, aside from exorbitant labor costs. UPDATE: I ordered my own hinges for $100 including shipping and tax. (OEM parts with 1 year warranty) They arrived in 2 days. Fumbling around not really knowing what I was doing, it took me 45 minutes to install them. 45 minutes of my time was totally worth the $250 I saved. read more

Hicham came by to look at my dishwasher. He ran a thorough diagnostic and then explained the problem to me in detail. He needed a part and said he could come back tomorrow but I had to work and couldn't be home to let him in. He ran out, got the part, and installed it before his next call that same day. Very polite and knowledgeable. I highly recommend his services. read more

The work they do seems to be ok. What's weird is they they refuse to give me an appt time other than 5-8, which is the worst time for me. Technician took the time to explain what he was doing and why. Maybe that's a gimmick for more labor time but I felt it was well spent. This latest interaction they are certainly taking their time. Called first thing on Monday; didn't get a call back until Wednesday; ordered part to arrive Friday. Thankfully it wasn't an urgent problem but that still is a bit long turn around. read more

I've been using this company for years. Great technician and got service the same say for my dryer. He went above and beyond and cleaned the whole dryer out. Fair prices and great service. read more

If I could give 0 stars, I would. They charged us money for basically showing up to the house. Didn't fix anything at all. It's a rip off. Would not recommend. read more

Called this como y based on yelp reviews and glad I did. They provided same day service even with this COVID madness and arrived at the appointed window. The gentleman arrived with a mask and was professional. He diagnosed the issue with our Bosch dishwasher and had it working again within the hour. Very reasonably priced. Glad to have found this company and will use them again. read more

I called Atlantic Appliance Repair at 0535 this morning since they are open 24/7 and requested repair of our Samsung refrigerator whose water source was leaking so heavily it was leaving a puddle on the floor. Additionally, I also requested repair of our Whirlpool washing machine agitator which was also broken. I had to leave a voicemail but my call was returned within 10 minutes. I was scheduled for a service call between 0900 and 1100 and Hicham (service rep) called to let me know he was enroute at approximately 0930. Hicham assessed the issues with both appliances, put in an order for the parts and returned promptly at around 1330 to complete the repairs. He engaged me in educational discourse, showed me the broken or worn parts all while working through the repairs. Hicham is a great representative for Atlantic Appliance Repair and they are now on my Contacts list to share with others and to call if I should need them again. All-in-all, it was as good an experience as can be had under the circumstances and I wouldn't hesitate to recommend this company to anyone who needs this type of service. read more

We have been working with Ravinder "Ravi" Singh over at Atlantic Appliance Repairs for a number of years now. He has done work on multiple properties and a variety of different repairs and troubleshooting from stove, to water heater, to fridge, and dish washing machine.Our scheduling is always pleasant and easy and Ravi is a joy to work with. Mr. Singh epitomizes professionalism and efficiency. He has been honest, upfront, and exceptionally fair in pricing of all work he has done for us over the years. We have referred a huge number of friends and family and they too have been impressed with the quality of service received. Ravi is the first person we call when we have an issue with appliances in our home. read more

Our Dishwasher started to flood after I smelled burning rubber. Our regular service provider is out of the country for 6 weeks. Another company we contacted was booked for over a week, however, they recommended Atlantic Appliance Repair. When I called, the first thing they asked was "When would like someone to come out,? This was music to my ears. They were able to send Mr. Singh out the next morning. Mr. Singh called 1/2 hour prior to arriving and once he arrived, asked several questions to determine the probable cause of the issue with our dishwasher. He set to work and quickly found the issue, informed us as to what he thought might be the issue and what he would need to do, told us the charge and later, told us how to avoid the issue in the future. Before leaving, he asked additional questions to see if there might have been a secondary issue and being satisfied that there probably was not, completed his bill which was less than we have been paying for repairs previously. (To be fair, some were plumbers, but others were not.) Before leaving, he let us know what to do in the unlikely event that we had an unanticipated secondary issue. The dishwasher has now cleaned a dirty load and we are satisfied that all is well. All in all, it was a very positive experience and given our history, am sure we will probably be calling them again for some appliance repair or another. We will definitely recommend Atlantic to others. read more

Our front loader Samsung washer had stopped spinning and I was prepared for the worst, an expensive repair or even replacement. Ravi came out and he knew the model and knew exactly what to check. Sure enough a coin had gotten stuck in the motor that drained and spun the washer. He did not try to sell me a new part. The repair only cost a fraction of what I paid the big national company a few months ago to fix my dryer. Oh, and they were able to come the very next day, the big company couldn't get me an appointment until next week! So happy I found these guys and I've got their magnet on my fridge for the next appliance that tries to die on me. read more

Called on Monday to schedule an appointment. I informed the technicial that someone would be home the whole day and they could stop by. Upon leaving work I received a message that I needed to call them. Upon calling I was informed I needed to reschedule because "I need to answer my phone". Not very professional. My fridge is still broke. Won't be calling these guys again! read more

On Sunday, I had a leak in my kitchen and could not trace it nor did I know where the cut off valve was located. I called the company and Ravi came over quickly! He found the source of the leak and where the cut-off valve was located. The valve was shut off immediately. What a relief! While he could not fix the leak as it required someone with plumbing experience, I was no longer worried about water coming from the leak affecting my home and the homes of others! The company only charged me $67.00 for this service. read more

Our freezer went on the fritz a day before leaving town for a big weekend wedding. After calling several appliance repair places and hearing the first available appointment was in 4 days(!), O finally found the business card I saved from shears ago with a different appliance issue. Not only did Atlantic Appliance repair have a tech available, he arrived in 45 minutes, identified the issue, worked hard and fast, returning as promised the following day. Singh was our tech and he was amazing, knowledgeable, clear in explaining our issues & options. I am forever grateful and will only call them if we ever need ANY help with our appliances. Reasonable prices and amazing service. They truly saved us! read more