This was by far our best car buying car experience yet. We worked with Tony Smart from the meet and great until delivery. Tony was super helpful, he actually seemed to genuinely care about what we were looking for In a vehicle. My wife and I decided on the 2019 Q5 premium, we leased it and got an amazing deal. Lilly the Sales Manager, gave us an additional discount from the dealership not the manufacturer because my wife and I are Marines! The GM TJ introduced himself and thanked us for our service and business while allowing management to give us such a great deal! The experience overall was one to remember. This is a great place to spend your hard earned money. read more

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Car shopping was a pleasant experience. Did I just say that? Yes I did! Spending our Sunday shopping for a car didn't sound fun, but Gabby made it painless. He approached us with a smile and a kind introduction and when we explained we were not purchasing today, but simply test driving and comparing, he got it. He was honest with us in his answers and was more than accommodating in allowing us to both test drive the vehicle. Gabby and my husband bonded over Germany, Munich particularly (my husband minored in German & spent a bit of time in Munich) and we were laughing in no time. We are still deciding between two cars and if we decide on the Audi we will be heading right back up to Hoehn Audi and Gabby will be our man! read more

"Lucas, TJ & Joel - 2nd to none!" I want to give Audi Carlsbad a rating of 10 stars today, but yelp only allows a maximum of 5 stars. This is not my 1st car buying and leasing experience, but this is the best one so far. My experience with the entire Audi Carlsbad team - Lucas, TJ & Joel was beyond surreal pleasurable. We drove to the dealership & Lucas greeted us, we talked about Audi A4 & before we know it, we were test driving it. I must also say that this dealership has a plenty of cars to choose from, for any color and trim. The showroom is amazing & very well laid out. Lucas is polite, engaging, and knowledgeable, and obviously committed to performing his role at the highest level. We talked about the price and without going into back n forth, the deal was made to everyone's satisfaction. It was such a pleasure to meet with TJ, the General Manager too. We felt that the culture of customer satisfaction came from top down. Joel, on Finance Manager, is another gem. Lucas & TJ & Joel, I'm fortunate to met you the 1st time we came to the showroom. You guys are 2nd to none. Now that we were done with buying a brand new Audi A4, we came the following weekend and leased the new Audi A3 e-tron. Same excellent service by Lucas, TJ & Joel. Hat's off to TJ & his Audi Carlsbad for the impressive overall purchasing & leasing experience! The dealership has every single base covered. From A-Z I know they are all about their customers and their relationships with those customers. Needless to say, I'm your customer for life. read more

Any persons dealing with automobiles knows that time is important. Audi Carlsbad understands that. Add that we never had a bad experience and viola we drive an Audi. read more

David at Audi Carlsbad was incredibly kind, helpful, and professional. I bought my Audi a few months ago at Audi Mission Viejo and had an AWFUL experience... I decided to bring my car to Carlsbad to have some things taken care of and they shed a whole new light on my Audi experience. There were items on the car previously damaged or broken that Audi Mission Viejo told me they could not help me with, and Carlsbad HAPPILY took care of these items and more. While they were working on my car David helped me select window tint, took care of the appointments, and had it ready to go when I picked up my car. The convenience was amazing and David was able to sort it all out for me via text which was ideal with my work schedule. He also kept me up to date on the work on the car and made sure I had a nice loaner. I'm beyond grateful of the customer service! I'll be back for future needs. read more

This review is reserved strictly for the service department at Carlsbad Audi. I attempted to call the service department twice, both times leaving a detailed voicemail regarding problems I was having with my Audi. After six days, I have not received any calls back from anyone at the service department. This was somewhat of an emergency since my car was not driveable, so I received consultation from another garage regarding my car. The service department of Carlsbad Audi apprently has a horrible reputation, as the owner of the garage giving me the consultation advised highly against taking my Audi there, and said, "they are the worst, take it to Audi of Escondido". I was forced to have my Audi towed to Escondido Audi for service, this was a huge inconvenience considering I live just north of Carlsbad Audi. I purchased my Audi at Carlsbad Audi, and they had no problem selling me a car and taking my money then. I expected better service, especially when really needed it. My household is in the market for a new car next year -it will not purchased at Audi Carlsbad. read more

What a great dealership. I live in Arizona and needed to renew my lease and was looking for a specific color and options. Dan Pinkerton the internet sales manager provided me with a quote and was able to give me the price I wanted. He just told me that the dealership won't be able to register the car. Given that I had a bad experience years ago with the same issue and it took a while for the car to be registered, I asked to see what other dealerships are able to complete the registration. Another Southern California dealership stated that they would and once I got there (mind you that I drove all the way from Tucson), they indicated that they can't do the registration. This is the difference between honest and dishonest and left me with a bad taste. Obviously it would have been difficult to turn away and go from Calabasas to Carlsbad late in the evening. Lessons learned, nonetheless I am very grateful to Audi of Carlsbad and would definitely recommend to to friends. Thank you very much Dan Pinkerton and Max. read more

I really enjoyed my experience here. Especially with our internet car dealer, JEFF HO (remember this name!!!). He is awesome!!! I wanted to buy an Audi since last year and built a relationship with Jeff. He was never annoying but always gave me excellent updates on what I was interested in, a Q7 or Q5. Then we saw a great deal for a used car, a Nissan Altima. They rarely keep other than Audi's but it was in EXCELLENT condition. I checked the numbers, kelly blue book, and needless to say, I got a GREAT PRICE!!!! My husband and I are not first time car buyers! We definitely got a great deal and Jeff was great. Out of all the car dealers we've had to experience, he's the BEST! =) If you didn't have a good experience, you didn't have Jeff! read more

Donovan Duran is the man! Found his post on LeaseHackr and messaged him after seeing they had some Q5 Sportbacks in stock. He responded very quickly, confirming the stock # I saw online was available and offered me a quote. I mentioned that we had been quoted a specific deal from another broker over 4th of July sales weekend that we were hoping to find another comparable offer to as we were unfortunately out of town when the sale ended in July. He said he'd see what he could do to try to get close to that offer. And boy did he come through with a great offer very close to what the broker had quoted us originally! He was extremely communicative, professional and made the process so easy. We drove down to Carlsbad from LA to pick it up and were in and out of the dealership in probably less than 15 mins as Donny had left everything ready to go for us. Would work with him again in a heartbeat! read more

I'm based out of the SF Bay Area and worked on a deal remotely with Donovan Duran. Donovan was absolutely fantastic and give me a killer deal on a 2021 Audi Q5e. He helped me track down the color and trim I wanted and even helped arrange shipping. He gave the absolute best price compared to other CA Audi dealerships and it wasn't even close. He's honest, friendly, responsive, and really makes car purchasing completely pleasant and pain free. Thanks!! read more

Horrible service! Purchased RS7 from them and noticed some issues with the car and I needed to use it to travel out of town. So I took the time to drive it there to see if during the week prior to leaving town they would address the issues. The attitude was horrible. I was told they could not look at the car for 30 days at least and I was told to make an appointment. When I went to make the appointment, the attendant was on the phone with no one else available to assist. I left after waiting for 7 minutes. Not sure if that is considered good service for a " luxury" car but I will not be returning and yes I learned my lesson - I will not purchase another car where good service is not a priority. read more

When you buy a luxury car, you get luxury service. At least that's what I have experienced with this first class service team at Audi Carlsbad. We just moved here from Indianapolis and have had a string of unfortunate wheel and tire trouble. Mario was our service advisor and was professional, courteous, and simply went above and beyond. And when he was absent due to planned time off, because the solution to our wheel issues extended over weeks, he put us in good hands with Ray and Mike and Nick their service manager. Every single one of them was caring and went above and beyond in working with our third party warranty provider who was very difficult to deal with. They were patient and went to bat for us to minimize our out of pocket expense. Thank you gentlemen...way to put the customer first! read more

My car was fine but they failed to clean off the oil causing a smell of burning oil when the car warmed up. Due to this experience I will not be back, I only wonder if they failed to address my presence since I'm Hispanic. read more

I recently visited Audi Carlsbad to purchase my 2015 S4 from the lease. I was in a few weeks prior to browse some of the their vehicles for my mom and was greeted kindly by Lucas. I remembered him and reached out a few days before my lease end. Lucas was happy to setup a time in advance for the day and reserved the appointment especially to accommodate my busy schedule. When I got there he and a black coffee waiting for me and some water. Very kind of him to offer and think of this as small gestures mean a lot these days. He was professional and attentive. We made some small chit chat while he put together the paperwork. From there he and Joel (one of the Finance managers on staff) worked to get the finance and warranty pieces together. They worked quickly as my wife was coming to sign the paperwork as well and only had a small window of time available. While waiting for Lucas and Joel I was greeted kindly by TJ their GM. He was very kind and authentic and I felt the genuinely appreciated my presence and business. I'm just over an hour they had he deal sealed up and put together. It was quite flawless the way it all played out. I can't recommend Lucas and his team enough and would highly recommend anyone in the San Diego or La area to visit their dealership if looking for a who Le. They are much better than many of the other dealerships I have worked with in the past Thanks again Lucas and Audi Carlsbad! read more

To date, we have purchased (2) new Audi's, 2018 A4 Prem Plus & 2020 Q5 Prem Plus. Hoehn Audi Carlsbad is our preferred dealer to buy & service our Audis. We want to personally thank Ms. Tracy Dixon for her exceptional service & follow-up. In mid-June, we brought in our 2018 A4 for service. I asked her about ordering a sunshade cover for our 2020 Q5 sunshade given it is no longer included on 2020+ models. She indicated she would keep a lookout for one should one become available. Nearly 1-2 months later not only did she remember this request, she delivered on this request. She is especially exceptional by every metric an Audi customer could wish for. Thank you, Ms. Dixon! Also, we would also like to mention Mr. David Sherran, whom has been our Service Consultant on our 2018 A4 to date. He, too, is exceptional! Thank you, Mr. Sheeran! Thank You to the entire Hoehn Audi Carlsbad Team for their excellent Parts & Service Teams, which General Manager Eric Tracy, Service Manager Nick Smith & the Hoehn's have built; and we continue to spread-the-good-news of Hoehn Audi Carlsbad!!! read more

Really disappointed with the service that I received here. I came in and was not greeted by anyone which is something I'm used to at other Audi dealerships. I've been with Audi for over 3 years and have attended multiple dealerships. I didn't have an appointment so the sales associate indicated that there would be a little of a wait, which is understandable. After about 15 mins of waiting, I was greeted by Dan who started the conversation off with "I have 5 mins what can I do for you?" Despite this initial impression, decided to continue to discuss what I was looking for. After going over numbers and what they were willing to offer, it wasn't a right fit. But still can't get over the poor customer service especially for someone who was strongly interested in providing business. Definitely won't be back to this dealership. read more

Terrible all around! They get a 2nd star due to their ability to take my car for repairs on the spot, plus provide a loaner car. Though I am guessing they were able to do that because their schedule is open from lack of repeat customers. Brought car in for a check engine light. My advisor calls back suggesting repairs that were already done the last time my car was repaired (a non-Audi dealer shop). I email the repairs list from my last maintenance and the Audi advisor gives me an updated list of parts to replace since their first suggested parts were already replaced. I understand that automotive repair is a little bit of a guessing game but I would hope an Audi dealership, which is equipped with diagnostic tools and data from the manufacturer would be able to make an educated guess instead of taking shots in the dark. Either way, confidence was lost so I decided to spend the $175 diagnostic fee and just get my car back with no repairs. Seemed better than spending the estimated $1500 on a part & service that possibly didn't need to be done. So when I arrive to get my car back, it's as dirty as when I dropped it off. I thought that at least I'd reveived a loaner car, gas, and a car wash for my $175. I asked the valet about the wash and he embarrassingly forgot. Something I would pay no mind to if I wasn't looking for at least some value in my spent cost. To put the nail in the coffin, and hence this review, the next morning I see another charge on my credit card for $33.75. I call about the charge and apparently I was supposed to fill up the gas tank in the loaner car. It was one of the 12 lines I initialed and signed in the loaner contract. The advisor said the girl who walks me around the car and gives me the keys tells me about the gas at that point - she definitely did not. To leave with one nice thing to say, the showroom and maintenance garage were beautiful. I can imagine it could be nice to purchase a car there but at least for this guy, they will never get the chance to prove that thesis. read more

I haven't owned cars for the last 6 years since I've been out of the country. Due to COVID-19, I moved back to the US which means time to shop for cars! I've dealt with multiple salespeople over the last 3 weeks as we searched for a Q5 and RS3. Most of it has been unpleasant due to varying degrees of ineptitude, blatant lies or bad customer service. Donovan Duran is the goto person at this dealership if you want an out of this world stress-free sales process. Donovan gave us a great deal off the bat with no BS and patiently answered our questions when we got the car as we were new to the AUDI brand. He made the out of state sale a breeze and we will definitely go back when it's time to get that R8. read more

What a great buying experience! Exceeded my expectations by far! My husband and I were looking for a replacement vehicle for a car that was a lemon buyback (Volvo). We were head high in negotiations and crunching numbers with BMW and Audi of San Diego. We were not feeling great about either situation and getting a little passed around. While we were driving home, I decided to call Audi of Carlsbad to see if they had what we were looking for. Eric the general manager answered the phone, he was helpful and he knew his inventory and what he could do to help us. He was a straight shooter-no sales games, but completely friendly. Gaby was great too...he helped us by showing us the car and he was very educated about the vehicle. After a lot of uneasy feelings at the other dealerships, this purchase just seemed easy. Relational skills are even more important than the deal itself! I'd give them 5/5 stars for all! Thank you Eric and Gaby for taking good care of us and remembering how important service is in sales. - The Joslin Team read more

Audi Carlsbad - My new Audi - Car Dealers Near Me - Carlsbad, California

I brought my car in to service for an airbag recall, but after getting it back there was a noticeable rattle in the dash. At first I thought maybe it was due to something I had in the glovebox, but nothing ever rattled before, so I concluded it had to have been something they did during the replacement. A little irked, I brought it back in to have the loose element checked out. After about an hour, Aaron notified me that it was due to an alan wrench set I had in the glovebox, which shifted when they had to remove the dash assembly. I feel like an idiot, but even after wasting their time, they still replaced a blinker bulb free of charge. read more

You guys seriously! The best service in town. I've been going Audi Carlsbad for almost 6yrs now and couldn't imagine not owning an Audi. Service department exceeds my expectations every time. Very professional and I couldn't be happier with the team. Raymond my service advisor is awesome and consistently on top of it. I don't have to think twice. Katie at the cashier and loaner department was fast and efficient. Steven the greeter is always happy to see me. All are welcoming every time. I get excited for my service appointment. The best team at Audi Carlsbad and second to none! read more

As lifelong Audi owners, we had a chance to experience several Southern California Audi dealerships over the years, and the service that we have received at Audi Carlsbad was by far the best from start to finish. Stephen, our services advisor, went above and beyond to give us a customer-oriented service that was consultative, timely, and extremely professional. The touches by the other team members are also representative of the dealership's commitment to customer care. After dropping off the car, we realized that we had left some papers, and we called the dealership for help. Even though it was the weekend and after hours, the staff located the car, retrieved the papers, and had it for us for pick up at the counter. All done without any hesitation and with the utmost professionalism. I highly recommend Hoehn Audi Carlsbad for its outstanding service. read more

By far the worst car service experience I have EVER had!! I took my car into get serviced told them that water was leaking in the car and had caused an outage in my audio. They charge me about $200 to "diagnose" the car. Their diagnosis was that water was coming in from somewhere and causing a shortage to my audio system... (sounds familiar right, same thing I had told them). They told me in order to find out what the full damage was I would have to pay them $400 to take apart a certain area of the car they then told me that as a favor they took apart the roof of my car and found out that the water was coming in from the sunroof. The water was actually coming in from the windshield nowhere near the area they thought. They refused to give me my money back for doing absolutely nothing, they lost the floor mats to my vehicle and I had to hound them to order more and then wouldn't even mail them to me. read more

I could not have been more disappointed with my experience. To summarize a long story short. They agreed to sell me a car at $500 over invoice and did not have the model in stock but I ordered it from a dealership in Los Angeles. When the car arrived the salesman basically played shady games talking about how there was a theft recovery system in the car and he was unaware of that and I would have to pay for it because it was something they could not uninstall. I told him that he was crazy and that was not going to happen. Then I look at the car and there's a huge door Dang on the rear passenger door. He tried to play it off like it didn't exist, which was really funny to me because the car was black and it was obvious. At this point I am astonished that a car dealer I have heard such good things about his behaving like a second rate Car lot on Miramar Boulevard. Long story short is I will never buy another product from the hole in auto group. I had other issues I took them up with the general manager and he played the I can't help you you drove the car off the lot already. Which I thought was incredibly shady and unprofessional. I took this organization's reputation at face value and they could not have disappointed me more. Stay away spend your money yet another Audi dealer in San Diego County. TJ, it was you I spoke with. It was the Carlsbad location. You sure sound like a friendly guy on yelp. Too bad that was not the case when we spoke. You had more of the snarky "sorry Charlie" you drive the car off the lot. Tony was the salesman. I spoke to you in detail about how his crooked ways were unacceptable and you had again, " sorry buddy you drive the car off the lot". read more

Bought (2) cars here - Q3 and preordered a RS3. Greg was my salesman and he was one of the best salesman I have ever encountered. Not only did I never feel rushed or pressured to make a decision, Greg was also responsive via email and Text. Unlike BMW Encinitas, the dealership here actually took pride in the customer experience. From sales to finance, the process was incredibly efficient and very easy! A++ read more

Went in just expecting to look around. Dan Pinkerton took amazing care of us, listened to everything I wanted/needed for a vehicle and was in no way intimidating or pushy. They even got me what I wanted for my current vehicle. Dan has been doing this for a long time and it shows. He definitely knows the cars and how to help customers. Joel Jennings was also great. He took care of our finance information quickly and efficiently. Thank you guys for making me very happy and helping me get into my dream car. 5 stars all around! read more

Audi Carlsbad - Car Dealers Near Me - Carlsbad, California

I am very disappointed in the management of Hoehn Audi Carlsbad. I recently bought a loaner 2019 A6 in September that had just come up for sale. Interestingly, the office made a mistake and forgot to pay the registration in May so it did not have current tags. I paid the $734 to get it registered for a year. Upon receiving the new tags, I discovered that they were only good until June 2021. I called the dealership so that I could get credited for the 3-4 months that Audi should have covered. Much to my surprise, the management thought that the $150-200 was more important than my principle of doing what is right and in the name of customer satisfaction. Had the office at Hoehn Audi done their job correctly, I wouldn't have had to pay the $734 until next May. I'd suggest that you go to Lexus, BMW or Mercedes across the street if you want to deal with honorable management. read more

Buying a car has always been a difficult, time consuming and unpleasant experience. Its usually a high pressure negotiation that usually ends with me questioning whether or not I got ripped off or a good deal. I was searching for a Certified Pre-Owned Q3 that I planned on driving for a year or so then handing the car off to my daughter when she starts college. After a search of the Southern California Audi Dealers, I contacted Audi Carlsbad and Lucas Kielar quickly responded. I was focused on two cars in their inventory and was able to discuss my trade in with Lucas. We set up a time to meet (he came in on his day off). I ended up driving both cars. Decided of a 2017 Q3, low miles, looked brand new. They knocked off a few bucks of the price and gave me a fair amount for my trade in. Within a couple of hours I was in a great car and based on my research, was priced fairly. Lucas was zero pressure and accommodating in every way. Thanks to Lucas and Audi Carlsbad for a great experience and getting me in the exact car I was looking for! read more

I recently was in a really bad car accident on Monday and well, am basically in need of a new car. When I came here yesterday so start the search for a new car and taking a look around the lot, I started to fall in love with cars that was looking at and really had my eye on. As I continued to walk around and saw some cars that I liked, one of the sales guys who came out to greet us last night (I for the life of me can't remember his name... nolan?) and really showed me the different cars that I was interested in looking at. He really took into consideration all the different things that I wanted in a car and really let me take the time to have the feel the car and be one with it. Thank you so much for all your help and can't wait when I finally make a decision! read more

Just bought a certified pre-owned Q5 and the service here was exceptional! Alex, Josh and Julian made it so easy and they were very knowledgeable. I'll be referring people here for the service alone! read more

Thank you Lucas with Audi Carlsbad for all your hard work in getting me into my new car! It's exactly what I told you I wanted! Your professionalism, tenacity and overall willingness to make me a happy customer won me over! Thank you for your hard work and patience as you walked me thru the process step by step. You truly are phenomenal at what you do and I'm very grateful you stuck with me. I'd recommend asking for Lucas at Audi Carlsbad if you're looking to buy or lease. This guy is all about making his customers happy and does a great job. I also want to acknowledge how polite and mannerly Lucas is. His parent's should be very proud. Thank you again, Lucas. I love my new car! read more

Audi Carlsbad - Lucas "The greatest salesman in the world"...well... I mean at Carlsbad Audi. - Car Dealers Near Me - Carlsbad, California

Just bought a car here and was very very happy with the dealership! Lucas Kielar did an outstanding job guiding me through the sales process and was not pushy in anyway whatsoever. I was very pleased and for the first time I felt like I was steered in the direction of what I needed versus trying to make more money for the dealership. I highly recommend! read more

I had a great experience test driving and buying a pre-owned car with John Pizzitola. He was kind and informative. He was respectful and did not pressure me at any point in our interaction. I would highly recommended working with him to friends and family. This was not the typical car buying experience I'd become use to. read more

I'm in the market for an A6 and saw on their website they were selling an older model for under $39K. It was the last one they had in stock. I clicked on the e-price link to see if they were willing to negotiate any further. Ralf Leonhardt, Internet Sales Manager, emailed me about my inquiry. A few hours later, he told me after talking to his General Manager, the best offer is $41K plus taxes & fees. I went back on the website to screenshot the posting and noticed they changed the price to over $41K. Very shady... Buyer beware! read more

The service department is great here. Very communicative!! I used to go to the one on Miramar where I bought my Q5, but I'm so glad I don't have to brave that storm anymore. Audi Carlsbad seems really well run, at least from my lens as a customer, and I'm grateful for the service team here. read more

I have been taking both my Audis here for service since last summer. The facilities at this dealer are great. Everything is or at least looks new and it's kept clean. Customer service is good, responsive too, even if they know you're not going to like what they have to say. Every time I've had to take either of my car in for service I've always been provided a loaner vehicle. That's a great perk and makes taking your car in for service that more convenient. My only complaint is that once I had dropped my car off early morning (0830) and they had it all day. When we called for an update they said that they would have to keep the car overnight. That is not what we were told when we made the appointment not when we dropped the car off in the morning. In the end the dealer got the car back to me at 1800 the same day but it was only after several somewhat heated phone conversations. Other than that everything has been great. read more

I didn't end up buying my car from Donovan, but only because he didn't have the particular vehicle I was looking for on his lot. Donovan is the first person I want to talk to when I go shopping for Audis - he is responsive, really pleasant to interact with, knows his trade inside and out, and I hope that I'll get to buy or lease a car from him in the future. Donovan makes the car buying experience stress free and he goes out of his way to help you. read more

Samen is the man! Great gent in the parts/ service department. Went in just to top off oil. Never tried to sell me anything and spoke about different wheel sizes/ tires and a recommendation for a faulty door latch. read more

:-( It's true what they say about dealerships... DISHONEST. EXPENSIVE. UNTRUSTWORTHY. SHABBY WORK. GO SOMEPLACE ELSE! Because I work in this neighborhood I thought it would be the right place to bring my Audi. She means everything to me... Initially I brought her here for her 45K mile check up... So far everythings good and when I had a look at the list of items they examine I thought "perfect & thorough." It looked very comprehensive. I got a loaner car as well, and because I work in the neighborhood it was "gratis". So far -- cool. A month later, my car steering wheel is getting very difficult to turn.. I'm thinking, steering fluid issue? I just took her in for her routine examination a month ago. They did EVERYTHING under her hood -- checking oils and topping off fluids as well as filter changes and tire check ups. They looked at everything. WTF? Well, apparently the steering fluid was empty. They seemed to have missed this.. Now, I'm thinking what else did they miss? Lucky for me no damage was done. They apologized for the mistake. And I told them to be sure to double check ALL of the items in that comprehensive examination -- I paid for it. I expected it done. I figure they'd never make that mistake again, and would be diligent in their next check up.... Now flash forward... Most recently, I've brought my car in for another check up.. a second opinion of sorts ... perhaps they could have a gander at a couple other things as well (like my timing belt?) My cars been running well thus far.. but I've been told about a recall item. They noticed an issue with my timing belt. DAMN.. there goes my second opinion. I knew I might have an issue with this.. A new battery and $140 later (so much for free estimates). They line item what needs done to my car and offer me a loaner.. this time there's a charge. I SHIT MYSELF.. (no kidding) Apparently timing belt, thermostats, pumps, serpentine belts, engine seals, tires, oil leak, battery, etc.. were all in need of repairs or replacing. I must be bent over cause not only am I being reemed, but I think they decided to garage my own car up my ass... (that way they can add that to my bill as well.) "Sir, shall we do it now? We'll wash your car for free." WHAT. THE. FUCK. I decline their services on my car.. Do I look like an idiot? That's when I came to Yelp and found Griffins Auto Repair. I wanted a 3rd opinion -- one that wasn't a dealership. They treated me VERY well. They gave me a FREE check up, FREE estimate, and replaced only what was in need of replacing. NO BULLSHIT! They checked everything the dealership mentioned and asked why I thought it needed replacing..... FACT IS.. IT DIDN'T! (they even questioned the timing belt issue, but replaced it at less than half the price!) GO TO GRIFFIN'S AUTO SERVICE in Little Italy, Downtown. They know cars! They know FOREIGN CARS as well. I'm done with dealerships.. Complete bullshit. I told a friend about my experience with Hoehn and that's when they told me about Hoehn's discriminatory politics..... that Hoehn donated $$$ to the YES ON PROP 8 campaign (the ban on same sex marriage.) What? They did what?! Now, theres a number of reasons NOT to patronize Hoehn.. * They charge you for having a look at your car * They don't do a thorough job * They charge you for the loaner car * They OVER charge you * They charge you for unnecessary work and by their actions, THEY DISCRIMINATE... Wow! I trusted them! :-( How dishonest and full of shit! They can eat my ass! 1 WOOF.. DEFINITELY EEK! ME THINKS NOT! (I've since had all those items rechecked by others.. The only thing that needed changing was my timing belt. That was all... the nerve!) read more

One of the worst dealership experiences I've ever had. I would rather not feel like I'm buying a Ford Pinto when I walk into an Audi dealership. If want to get an Audi I would recommend making the trek to Audi San Diego located in Miramar. read more