Did me a solid just moments after smashing my front fender into a Carrboro loading dock. Rolled in…read morethere, fixed in 90 min, $200 worth every penny.

My vehicle after a diagnosis was misdiagnosed and I was told I needed a tune up to fix my problem…read more($900). After the tune up did not fix the issue, I was told my throttle body and MAP sensor needed to be replaced ($900). When they realized that didn't fix the issue, the told me I needed a new engine or to replace the cylinder head (quoted at $6,000+). At this point I told them to not do any further work and I went to retrieve my vehicle. At the time I went to get my car, I asked for them to show me my throttle body that was damaged, initially they were unable to show me the damage because they did not have it in their possession anymore and that NAPA auto parts store had it because it had a core charge on it. Well I went over to NAPA to ask if their new throttle body had a core charge and they told me there was no core charge on new throttle bodies only on refurbished ones. When I went back over to Al's Garage to ask to have the throttle body replacement chargers removed, they had no issue taking it off my bill but also "my" old throttle body magically reappeared and they put the old one back on my car. Well, I took my vehicle to get another diagnosed by 3 different mechanics, one being the actual Jeep dealership. All 3 mechanics came up with the same diagnosis and were unsure why they would do a tune up for my issue I was having. Other mechanics I spoke with as well, said in the situation if they provided me with a misdiagnosis and the problem wasn't fixed from their diagnosis they wouldn't keep charging me more to "test and check". I reached out to Al's Garage over the phone and spoke to a representative who had a very recognizable voice due to his accent. I asked if a manager was in while on the phone, and he said he did not know. I then asked if he knew who the owner was and again did not know. I then decided to return in person to speak with someone to find a resolution, the same guy who answered the phone, who referred to himself as Jerry, was there again. I explained the situation again, and he refused to work with me to find a resolution. I then asked for a business card and he refused to provide one and was initially reluctant to provide the name of the owner of the shop. It's unfortunate this situation is needing to come to this, but shops like this need to be put out of business to stop giving a bad rep for all the great mechanics and shops who are willing to do the right thing and not take advantage of costumers.

This location is consistent with service and customer service. I made an appointment for my annual…read moresafety inspection and waited a few hours. When my car was finished they brought it around for me as it was cold out and the car was parked in an adjacent parking lot. I always feel comfortable at this location with service.

I was very unhappy with my visit to Chapel Hill Tire. I came in for a oil change and inspection,…read morebut the experience turned into a nightmare. I feel like the employees are really nice and tried to be accommodating but a few things stuck out to me. They definitely tried to pressure me into getting more things than I wanted but overall were nice and kind, my experience with the managers was a completely different story. My car was broken into because someone did not close my door correctly/unlocked. I talked to the manager and I sent a document listing everything that was stolen, instead when we got on call, we agreed on a price for one of the items, the manager then took that as payment for the entire thing, once I was appalled with the amount given to me, the new manager said we didnt have a documented amount, even though I literally sent them a document with everything listed. Essentially, the manager fooled me into thinking he would actually pay the full amount but really only gave me half of what I was owed. I have never felt so shocked by the lack of effort by a company. I paid $1400 dollars for my service, even with the amount stolen, they still would have profited. I have lost my faith in corporate humanity, please dont be fooled like me. Edit: To Marc, the only reason you guys spent significant time contacting me is because you ghosted me for months and then proceeded to give vague claims about when the check would come. Negligence from CHT is why my car got broken into, I never received follow ups around my checks, I never received followups about the camera footage that I asked for, the only reason I got my check in the first place was because I left a bad review, the fastest responses I ever received from CHT is after bad reviews, which is everything you need to know about CHT.

My (less than year-old) battery seemed dead; had to have car towed in. But the car & battery were…read morefine! Something about battery having built up negative charges; got going directly via engine; cleaned battery of corrosion; then car started every time! Sent me off VERY happy!

I've used this Meineke site for 15 years! Everytime, they do a perfect job, and I have a Mercedes…read moreBenz (costly) but not at Meineke. THe prices are great, the customer service - second to none. This Carrboro location stands out among its peers. Do not book with anyone else when it comes to your car.

I've been going to Lloyd Tire for 3 years now, mostly for oil changes and tire rotations…read more I recently found one of my tires would consistently have a lower tire pressure than the others which would set off my tire pressure monitoring system in my Honda every time the weather changed. Because I was in a rush and wanted to get this tire fixed as soon as possible, I dropped in to a local Pep Boys and asked them to take a look at the tire. They told me that I had two nails in my tire that were too close together and my tire couldn't be patched, offering me information on a new tire I could buy. I was a little suspicious about this, so I took my car to Lloyd Tire. They patched the tire in 30 minutes for $30. Lloyd Tire has always treated me well. I look forward to bringing my business there in the future.

My wheel had been making a dreadful sound that was getting progressively worse. Think of a…read more"womwomwomwomwom" from my wheel bay, which increased in speed along with my vehicle's speed. I could've sworn it was the front left and had thought that tire looked the worst out of the four tires, but the people at Lloyd were honest in informing me that it was actually the front right side! They replaced that tire and the sound is gone, effectively ridding me of my driving anxiety. They could've just replaced the left tire like I had initially asked and let me continue experiencing the issue, but they let me know exactly what the problem was. Chris was also very kind + patient when I had quite a few questions. I will be returning soon to get the other tire replaced!

Exceptional, fast, and efficient service! I recently had all…read more4 tires replaced plus an alignment. The experience was fast and efficient. I had shopped around a bit and found the pricing here to be fair for Michelin tires and quality, and the service to be exceptional. Thank you, Bret! I arrived around 3 and was out the door with everything complete before 4:30. I especially value the Drive Happy Advantage with tire purchases here. -free rotation and balancing -free flat repairs -free pressure checks, TPMS resets, and more I also appreciated the repair record check via CarFax to identify any possible other repairs that may be needed and the follow up call to ask for feedback about the service provided. I'll be back for sure! Update: 2nd visit yesterday for the inspection was the same experience-fast and efficient.

My mother, who's very elderly, accidentally put car cleaner in her gas tank. She's on a fixed…read moreincome and doesn't have much money, but these guys fixed her car for a very very fair price and even went the extra mile to make sure she was taken care of. They even replaced the fuel filter at no cost, which they didn't have to, and were very understanding about the cost. I would definitely recommend them to anyone who needs their car fixed.

Pep Boys to the rescue! Had a great experience here even though it seemed like it wasn't going to…read morebe. I've had a headlight out for quite sometime, which would have certainly got me pulled over. The evening I went to search to have it fixed, I needed my mission to be complete. I just feel way too uneasily driving around with a headlight out and it wasn't until that night that I saw it was the entire thing, as I thought it was the only one of the smaller bulbs underneath. Originally I had went to a local auto parts store and was told they'd help install it but after they saw how my car is not as simple as the standard car, they said that it's against policy, as it would require to take my headlight out and they could potentially do damage to my car. At this point I had already bought the bulb with this other autoparts store. The representative at this other parts store, even tho he couldn't do it was helpful and called Pep Boys up the street. (I guess both places are close friends and frequent referrals) Over the phone, Pep Boys quoted $150+. Even though I have the bulb!!!! Just to install one headlight!!!! In a moment of "let's talk to these people", I drive to Pep Boys and Angelo explains to me that his system doesn't give our quotes well and the cost to pop the bulb in would only be $25, since I already had the bulb. Sweeeeet. Labor only took less than ten minutes and I was on my way. Lesson learned, what you're told isn't always what's to be. I had never quite heard of Pep Boys before but now am a fan. Awesome service, great prices and my new go to!

WORST EVER SERVICE. Scheduled an appointment for a tire change and stated I would be waiting…read more Brought car in on time. Took 6 hours to complete. No warning, no follow-up. No apologies. Fair to say that I have never had this ever happen anywhere else.

Chapel Hill Tire is the best auto mechanic shop I have used in a very long time…read more The time they put into the work they do in servicing your car is great. They initiate communication with the customer to keep you informed what service is needed with your car. They print out exactly what was serviced on your car and give you information on what may be needed on your vehicle and a safe time frame to get it serviced. They also contact the customer when future servicing of your vehicle is near which is great The service they provide for your vehicle is worth the price.

Came in as a first time detailing customer today. Never have gotten my car washed with CH Tire. Set…read moreup my appointment, dropped it off, and the employees there were really nice. Tip: it def took a long time most likely because of the heat but over they did an amazing job. Time needed was around 3 hours but I went to the gym, sat in the waiting room had a coffee and then went shopping next door. Price is worth it with the coupon- though I'm not sure it would be as worth it without it. Usually cost for lowest tier option for a small car was $100 ish and with the first timer coupon it was like $89 for a wash's nd interior wipe down and vacuum Next time may have them come to my house since it took a while.

Honest, affordable, kind. No appointment and we had two cars that needed breaks and oil changes and…read moreboth were able to be done the same day. We've been going to Firestone and Reddit recommended this shop and so glad they did. Telling all our friends and family about them. We love to support a local business!

My daughter went there for some tires. She was supposed to get a set of Blackhawk tires. Instead,…read morethey put on some lower quality Starfire tires before consulting her! That is not how you do business. Not going back.

Excellent service and they went out of their way to handle my situation. Turquoise is excellent…read moreperson to have working for you she is amazing at customer service she is amazing at customer service. Thank you Speedy roadside for taking care of my problems.

May 16, 2026 called for roadside flat tire replacement/repair and was told they can only offer…read moretowing services. This ad clearly states all of the above.. Excellent customer service answered the phone right away and was very polite Not sure how to rate them