I bought a car from Dominic in 2006. It was the first car I had taken an auto loan for. He gave me a great deal, and sold me a warranty that paid for itself at least twice. Since then I've referred friends and family to him and EVERY one of them were happy with the deal they got as well as the car itself for years. This includes both parents, my brother, a few friends, and the most recent one was my wife - which I'll come back to. I'm in the market for a specific type of vehicle and the set of features I'm looking for are quite rare. I checked out his inventory at Auto Quest and was very impressed with the selection and condition of their vehicles. I've been in sales myself and I place a high value on professionalism and ethics. I know when I'm being up-sold, pressured, or made to feel obligated in any way. None of these were the case with this place. He spent an hour with me, showing me a few cars from his inventory and looking various places online since they are also auto brokers. His words were "I don't want you to buy this car if you're not going love it" Back to my wife. She wanted a newer car with low miles, under warranty, a nice stereo, 5 star safety rating, preferably a German make, and a back seat that could accommodate a car seat - planning ahead for years down the road ;) . He was able to locate her a 2013 Passat that she absolutely loved, with leather, heated seats, bluetooth integration, touch screen, clean title history, and still under warranty. He encouraged us to take the car to our mechanic and when we did his words were "I doubt I'll have to service this car for several years. We bought a year old car for substantially less than a brand new one would cost. Dominic informed us that he would be out of town the weekend that we would go in to do the paperwork to get the financing for her car, and to go ahead and finish the deal with Zack if we were comfortable doing so. Zack was also very laid back and hospitable when we went to finanlize the deal (it was our only day off together). He offered for us to keep the car for a few days and come back after Dominic returned to do the paperwork. We ended up finishing up the paperwork with Zack, which only took about 20 minutes, and were on our way with our new purchase. read more

First thing I do after buying a car is remove the dealer's license plate holder -- I've just parted with a gob of money and undergone a less than pleasant experience; why give them free advertising? But I'll be keep the Auto Quest plate holders on the 2008 Lexus hybrid I bought from Auto Quest over Memorial Weekend. Bob Graham, my salesman, was low-key, no-pressure, friendly, knowledgeable , eager but not too eager to volunteer info. The prices at Auto Quest are pretty much set in stone - there's no haggling or sleight-of-hand or psychological brinkmanship here. They apparently look closely at KBB resale figures and the Carfax over/under number and that's it - probably about as fair, transparent and defensible an amount as possible. You won't get an incredible steal here but you also won't get taken advantage of, either. You'll likely get a great car at a down-the-middle price. All the cars are late model luxury models from all over the country, typically lease returns. They pick solid cars, inspect them a couple different times, tune them up mechanically and aesthetically -- I'd guestimate it's the equivalent of "Dealer Certified"-Lite. The entire Auto Quest inventory is indoors in their warehouse (a hundred or so gleaming quality cars in one place is pretty impressive). When the deal is done they continue to pay attention to detail. Bob walked me through the buttons and systems on the car, synched the car's blue tooth to our phone; they'd even put in our address as "home" for the navigation so it guided me home. We discovered a small blemish on the bumper as I was leaving and he offered to take care of it when I bring it back soon. In fact, for future service calls we'll get dealer rates at Arrows Automotive, the shop that takes care of Auto Quest's cars. Going forward if Auto Quest's on-site crew can take care of minor issues (changing a bulb, buffing a scratch, washing the car), they'll do it at no cost. Auto Quest's goal is to make buyers into customers for life. Sounds good to me. (This is my first-ever Yelp review....and way too long.) read more

THIS COMPANY DESERVES ZERO STARS!!! One star is a compliment to this place. I have never given any company less than 3 stars so please know this is not an exaggeration at all. When I first walked in I had a couple of people look me up and down I guess to evaluate if I was worthy for help. It was the weekend so I was just wearing jeans and a sweater, so apparently I didn't pass that test. So I just walked out to the cars and started looking at the car I was interested in. A salesmen came up to me and asked me how I was doing. He began asking me some casual questions about myself which seemed genuine at first but then I felt he was qualifying me, and when he realized I worked at Microsoft and currently owned a $50,000 car he was more then ready to help me. He knew absolutely nothing about the vehicle I was interested in, his only reply to every technical question I asked was "Not sure about that but I'm sure I can get you a great deal." Which is absolutely ridiculous. As I walked into the showroom after the test drive I took by myself because he was apparently too busy, I over heard someone bad mouthing some apparent customer that didn't buy. I found out later that was the owner Craig Ludy, who is the definition of a arrogant asshole. At that point I just gave the keys back to the salesman and began leaving. The salesman tried to stop me but I told him no thanks I wasn't interested in doing business with this company. As I was getting in my car some other guy claiming to be the manager tried to stop me. At first he was saying all kinds of nice things but as soon as I said thanks but no thanks I'm leaving he switched into complete asshole, and said some extremely nasty comments that I'm not going to repeat. I recommend to anyone NOT to do business with this company Autoquest. Read the other posts, luckily I found out what kind of people these people are before I did business with them. I can guarantee the positive comments are posted by themselves. This was the worst experience I have ever had with a car dealership. read more

I will apologize upfront and say this review might be lengthy but worth the read if you are a car guy/girl like me as I've owned 13 cars in 10 years. I've owned Mercedes, BMW , a Bentley Continental, brand new Z06, a new ZL1, a Hellcat in addition to many others. A couple months back I purchased a 2009 Mercedes E63 AMG from Robert (manager) and Brandon( sales associate)but having driven it for a couple months I decided that it was just too small for me and wanted something bigger and roomier so today returned to AQ and worked with both Robert and Brandon again and traded the Benz for a 2014 BMW 535. From start to finish not including the test drive ...the paperwork and the financing I was there no more than 20 minutes. I Will admit I have purchased 4 cars from AQ and I will say that every experience has come with ZERO ISSUES, hence my repeat business. Like I stated previously I love to look at cars and I'm interested in lots of makes and I have been into a AQ probably 50 times( not exaggerating.. I just like cars) and I've ALWAYS been allowed to test drive pretty much whatever I want when I want for how long I want with zero pressure. The owner Craig is always kind and super friendly and has let me test drive cars even when he KNEW that I was not in a position to buy anything. I am biased and yes my repeat business might warrant that kind of treatment but I got the same respect when I bought my first car that was only $14,000. So with that said if you're an average Joe like me and just like cars and want to go look at a wide assortment of cars and never once feel pressured or hassled I'd say it's worth your time... and frankly that's why I will keep buying cars there. I continue to give them my business no matter if it's the $14,000 car or the $50,000 car which I have purchased, and Craig, Robert and Brandon have ALWAYS taken care of me, and they will do the same for you. Thanks for your time. - Vince Davis , Seattle WA read more

We all know that buying a vehicle is a fact of life we all have to face. However the discouragement of bargaining for a good deal, finding the right vehicle, getting the right financing, dealing with people who are fair and honest, and we all know that uncomfortable feeling of walking away from the sales rep while giving you that "what do we have to do do get you into this car today" line. The entire experience can be uncomfortable so we avoid going out there and looking for that perfect car. If your someone like me you want to find a car that you are going to love and the search for that car should be fun. Heck, your buying a new car! Let's have some fun! My experiences with AutoQuest have been nothing but fantastic. Their cars are already priced more than competitive so there is no hassle of bargaining, and their extensive collections of luxury autos makes this place your one stop shop. It can be uncomfortable having a sales rep accompany you on a test drive because you feel even more pressure. They don't do that here and there is zero pressure to buy once you are done on your own private test drive. I decided that the vehicle I drove wasn't for me and their reply was simply we hope you find the right vehicle here and if not no worries. I decided to come back and buy a vehicle from this dealership because they were willing to give me more than $3000 more for my trade-in then any other dealership was. AutoQuest also does business with so many of the big banks and local credit unions in the area that the financing was easy. And lastly my interactions with the guys at AutoQuest have been fun! My wife and I will now only buy vehicles from this dealership! read more

Great dealership when you are searching for a used luxury car. 100% worthy to visit. They make car buying easy. Good deals, very caring and helpful staff. Cars are excellent and parked indoor (vital for Seattle area; nobody wants to examine exterior of a wet car). We worked with Zac. We checked two 4-year-old cars, they were in great condition and very clean. Test drive is super easy: they copy your licence and insurance, hand you a key and recommend a route to take - no requests to make a commitment, no pressure at all - Zac even moved a car seat for our child from our car into the car we wanted to try. Salesman wasn't in the car during test drive, and we could take our time, enjoy the ride, discuss the car - awesome experience. After test drive Zac was relaxed and friendly and wasn't hard selling the car we drove - we went home and took our time to make a decision. Even though Zac offered us to take the car for inspection to auto service we like, we invited mechanic to come to Auto Quest and examine the car we chose. We weren't there when mechanic arrived, but he was taken care of and been working with car when we came. The car we liked was without carpets and with quite sloppy touch-ups on bumpers. I don't know if it was work of a previous owner or a dealership. We are lame in negotiation, so Zac was rock solid for us :) However, we are satisfied with the deal we've got and consider price fair for the car we own now. I personally liked this dealership a lot for relaxed atmosphere, for caring about our time and comfort, and clean, shiny, and stylish showroom - that's how the luxury cars dealership should look like. Zac is great to work with. read more

Recently I was in the market for a Porsche Cayenne. I noticed that Auto Quest had 3 very nice ones for sale. I headed over to Georgetown to just take a look. Wow, when you first walk into the building all you see are the Best Cars on the Planet, Porsche, Mercedes, Audi. I was impressed but worried that this experience would go downhill from here. But, I was wrong. Dominic came out and asked if I saw anything I liked. He said if you see anything you like get in, start it up and check it out completely then he wandered back to the office. I have always wanted a Porsche but I had a family and responsibilities. I retired in November with 40 years of service so it was now or never. I found the beautiful Marine Blue Metallic one I had come to see. It is a Porsche Cayenne Turbo S, top of the line and I thought way out of my range. Still I had to drive it. Zac the manager drove it out to the driveway, got out and said: "I don't really like ride along so here is the key, took a picture of my license and I was off. Outstanding vehicle, very well taken care of and more gadgets then an engineers dream car. When I came back and parked I tracked down Dominic and within 90 minutes I traded in my Ford Edge. Just that easy what a great buying experience. On the way home I was stuck in a massive traffic jam near the Tacoma Dome thanks to the AC/DC concert. The Porsche just hummed right along no problem. After a week and a few hundred miles, no lights, no squeaks and no tickets. I am a very Happy Customer. Thanks so much for your help Dominic and Zac! read more

These guys are great! Mike helped me out. My wife and I went there looking for a Prius. Unfortunately, they didn't have the color we were looking for, but we were sorely tempted because their prices are CRAZY! We had been looking for a while and their price on a one year old Prius was thousands less than anywhere else we looked. They had a Porsche 911 for 24k! That is insane! But the best part was the way they treat their customers. Everywhere else we went, they give you the predator stare the minute you step on the lot and then sell you as aggressively as they can until you either buy a car or run away with them nipping at your heels, but at Auto Quest, they treat you like any other store! we walked on the lot and Mike said "Anything I can help you with?" we told him we were looking for the Prius and he said "Sure, I'll have somebody bring that around. Feel free to take a look around, if you need anything, I'll be right over there." and then he just left us alone! like a human being! We test drove the Prius and it was in great shape. All their cars seem like they are really well cared for. When we told him we were going to check out some other cars, he said ok! he didn't chase us, he didn't lie to us, he didn't insult our intelligence or pretend to be our best friend, He just gave us his card and wished us a good day. I wish we had found the exact car we were looking for there, because I would love to support these guys. If you are shopping for a car in the Seattle area. GO HERE FIRST!! read more

Living in Idaho, 550 miles away, this was a stretch way out of my comfort zone to work with Zac, Dominic, and crew. After having done a lot of research and ready to make the final decision I decided to take one last look online to confIrm what I was doing was the best option and I ran into Auto Quest. From the start the first call and following contacts were professional and prompt. If you want a slick sales person to try and banter back and forth on price and options, don't call them. To make things more challenging I wanted to do a trade-in. After photos and detailed discussion we both agreed on price. 550 miles is a long way to drive in the winter, over a weekend, based in trust in Zac and Dominic. Upon arrival they were proffesional and to the point. Again if you want typical dealer fluff with hand d elivered coffee and a sporting event back and forth about cost, don't waste your time. If you know what you want and are looking for a quality product delivered as promised without dickering about price, they are the place to go. I was honest about the condition of my trade-in and they were honest about the Audi so the transaction was extremely smooth. We were headed back to Idaho quickly with our new car after a wonderful lunch at the best sandwich shop I've eaten at (thanks Zac). Overall great transaction and continued support helping with a few things I left in the truck. I will do buisness with them again. read more

Go ahead and shop around at other dealers and when you are tired of the sales pitch, unwanted pressure, and the lies go see Zac or Dominic at Auto Quest. I have been buying our families cars from them for years and won't do business anywhere else. I always enjoy the honest and open communication that I get from them. They are straight forward and focus on helping me find the right car. They have actually talked me out of buying a car before because it didn't make sense for my needs. Anyone that has bought a car in past has dealt with the negotiations where they offer you half of what your trade is worth and then inflate the price of their cars. I HATE the back and forth negotiations and then finally a manager of one type or another comes out and tries to strong arm you one last time before letting you leave. Anyone else feel like they need a shower after car shopping to get the slime off of you? If you go talk to either of these guys they take care of everything from the beginning to the end of the process and I mean everything. They help you pick the right car, they explain the pricing and they write up and even have you sign the paperwork. Just about the only thing they don't do is wash the cars, what a concept! I know this review is long overdue but since I just bought a Lexus from them yesterday I figured it was about time to share my fortune with others. Thanks guys, you'll be seeing me again! read more

READ BEFORE YOU BUY !!! Just when you think you are getting a amazing deal. I purchased a vehicle in May of 2019 (no I did not have a outside mechanic look it over before purchasing). I was "believing" the inspection that Autoquest had given me. My vehicle begin having issues in June of 2019 I took it to a authorized dealer since it did sill have a warranty. Much to my surprise the vehicle I was sold was missing over $1,800 in parts and had been in a accident!!! All the under carriage and skid plates of the car had been removed and were missing. When purchasing a vehicle I like to think I'm purchasing a "whole" car. After WEEKS of making texts, calls and emails to the sales manger I finally get a response from Autoquest I was told my car pass the safety inspection and I should have had it looked at by a third party so I didn't do my homework, I was offered $600 not even half to pay for "missing parts" and told what's the big deal we gave you a good price when we sold you the car. Then when told The sales manger I would wright a review He said "if you aren't going to be happy I won't send your check", so he didn't. The next four weeks NO CHECK. I called, emailed, and texted until the AMAZING office manger took control and mailed the check. The only kind person in the mess. Long story short, don't buy here you will think you are driving away with your "dream" car only to be dealing with a nightmare!!! read more

I am so pleased with the experience my brother-in-law and I had when we both decided to each buy a new vehicle from Auto Quest! This dealership is top notch!! I have been working in the automotive sales industry for 10+ years, and this place does it right! We were initially greeted by the Owner, Craig, who from the very beginning made us feel welcomed, relaxed, and guaranteed a no-pressure purchasing process, which was the truth. We both knew what car we each wanted and completed our deals with feeling great about our trade-ins along with the end pricing on our new car purchases. Both Brandon and Branko (the sales/finance guys) were not like salesmen, but instead like buddies who were going to get you the best deal they could. Again, we are very happy with how everything went and we will definitely be referring our family/friends to this Auto Quest dealership. My brother-in-law currently has his vehicle being repaired, and the owner/Craig is making sure their trusted mechanic shop/Arrows gets the truck repaired, and is going to cover the repair costs entirely for my brother-in-law. This is a true testament to what kind of dealership they are- a place of business with the utmost integrity! Thank you, Auto Quest!! I'll be looking to by an AWD Tesla in the near future from you all! ;-) That's a promise! read more

Most relaxing car buying experience ever, best prices I could find for used Lexus 450h models, and amazing customer services including detailing and consignment of our old vehicles in their showroom so we could get the best resale price and not crowd up our driveway with too many cars... I went to Auto Quest with my 1 week old, my 2.5 year old, and my husband on a Saturday morning. We told them the model we were looking at and Craig provided a complete list of each one they had with the internet price and mileage, etc... we were able to easily look at all of them in the comfortable, indoor showroom while our toddler watched a movie on his tablet. Within an hour we had selected our car, paid, and were on our way. I was even able to relax on their couches and feed my infant while Craig brought me refreshments and paperwork to sign etc... We were so happy with our car after a week we went back and bought one for my husband too. They also detailed our old cars, kept them in their showroom and listed them on craigslist for us, all we had to do was show up and sell them to the interested parties, we had both of our old cars sold within a week. I will send everyone I know to Auto Quest for the best cars, best prices, and best experience and we will definitely go back when we're ready to buy again! read more

Hey auto buyers, I just bought a 2010 Cadillac CTS4 from Howard Kulman at Auto Quest and it was the most delightfull experience one could wish for in purchasing a car.This was the second time I had purchased one from them and it was as easy as buying a pair of shoes. I phoned Howard and told him I was coming to see the Caddy. When Linda my wife and I arrived he met us and told us to take it for a ride as long as we wanted. We drove it for about 25 minutes and took it back. We told him we had other cars to look at and we'd let him know later. We looked at 2 others which we had researched and decided to go back to Auto Quest and buy this Car. I told him I didn't have my checkbook but could I give him $500 on my debit card to hold the car but he said you can just take the car home and gave me an envelope to mail him the check. (this was a cash deal) He processed the paperwork and the whole thing took less than a half an hour. Hey, it doesn't get any better than that!!! Everyone there treated us like family. What a refreshing experience. This dealership deals in high end machines and they are exceptionally clean and low mileage. If you're in the market for a late model Cadillac, Mercedes, Lexus, Porsche, Audi, Rover, Jaguar etc this is a great place to visit and purchase. read more

After reading several reviews on Yelp I was cautiously optimistic about Auto Quest. We had been looking at Lexus ES350's for a few weeks and honestly found other dealers sales games very disappointing and insulting. We knew what we wanted and our budget. Auto Quest had one in our price range with low miles. Craig handed us the key and said enjoy the drive. Wow no sales guy ride along? After test driving it we loved the car and bought it. Auto Quest has a very relaxed environment and Dominic was knowledgeable and friendly. No sales games at all! We were in and out in a few hours and that included the test drive. The car didn't have carpet mats but Auto Quest ordered them free of charge. After driving the car for a few weeks my wife noticed there was a vibration at freeway speeds. After a few trips to the shop our Goodyear dealer determined one of the wheels was bent. They told us a new wheel would be $675. I called Dominic at Auto Quest and he said no problem they would take care of it. They provided the wheel and installation at no charge. I've purchased many cars over the last 15 years and this was by far the best experience I've had with a dealer. Auto Quest stood by their product and kept their word. We would definitely purchase another car from Auto Quest. read more

I found Auto Quest online by chance and was drawn in, like many others, by its rave reviews online. Saw a listing for a Mercedes CLS550 fully loaded with special launch edition trim and couldn't believe my eyes. The pricing was amazing at this dealer! We drove down that weekend from Bellingham to check out the car and my dad was just blown away. Long story short, he declared that he loved the car about 2 minutes into the "salesman-free" test drive and we couldn't be happier with the service everyone provided. The owner Craig personally came out and introduce himself to us while we were checking out different cars in the showroom. He was extremely professional yet relaxed. Zac, whom I texted before coming down also came to say hi and welcomed us. Then at the end, when we worked with Dominic on the finances and paperwork part of the process, I have never seen my folks so happy before while buying a car and laying down 40 large. They've purchased 5 cars since we moved to the US, all of them new and at traditional dealerships, but been happy at NONE of those times during the car-buying process. Anyway, these guys know what they're doing and they're doing a heck of a job at it. We'll be back for sure for everybody else's cars in our family. Thanks guys read more

My friend recommended Auto Quest to me. I was a little skeptical at first because I have always purchased my cars from the actual dealer. I went in three different times to look at the Nissan Altima SR Coupe. The first time I was just looking at it and took a few pictures. The car was parked outside so I didn't bother going in because I wasn't planning to purchase anything. The second time I called and scheduled a test drive. They gave me the keys and let me drive out with it. Bring insurance card and ID so they can photo copy both. The third time I came in and met with the same person. I believe it was Zac. He gave me the keys again and let me drive it. No pressure whatsoever throughout these visits. He even let me inspect it for about 30 minutes. I am very meticulous with my cars. Finally, I agreed to purchase it. Yes, they are no-haggle so the price you see is the price you will pay. It has been a month and the car runs just like the day I bought it. No problems. I hope to purchase another car from Auto Quest in the future. They specialize in higher-end motors so it may be some time before a Toyota or Nissan makes their way back but I can hope! All paperwork and registration probably took 15-20 minutes. VERY quick. read more

This was my first car purchase at other than at dealership. I wasn't sure how this would go. I don't buy new cars, my previous cars were Certified Pre-Owned. I am happy with my experience at Auto Quest and they were as good or better in providing a really nice pre-owned vehicle. Here's how it went: I found the car on CarGurus and zipped over to Auto Quest. I met Brandon who put me in the car for a test drive. The car hadn't been detailed but I knew the car was well equipped. I drove the car and it was just what I wanted. Put an non-refundable deposit on the car. I followed up with a pre-buy inspection at my regular shop and Auto Quest happily added contingencies to the deposit. Zac took the ball and put the "clean" deal together. All the people at Auto Quest were very personable, Dominic hooked me up with an aftermarket warranty at a good price, Zac worked really hard to make me happy with the deal. Zac has been in the business a long time but never gave me the impression I was bothering him with my questions and expectations. Shane did some tweaking of minor issues on the delivery day while we finished the paperwork. Thanks to everyone at Auto Quest for doing a good job and getting me a really nice used/pre-owned car! read more

Four words describe Auto Quest: you can trust them. I don't know a better compliment you can give a business, let alone a car dealership. Their customer service was outstanding and we highly recommend their finance department. My wife and I had been looking for a specific vehicle with specific accessories for over four months. We finally found one at Auto Quest, but it had already been sold. So they went about helping us find another one. A few weeks later, they called us to say that they had found one. It was a high demand vehicle, they knew how much we wanted the vehicle, and yet they still gave us a very fair price for it. Then, their finance department came through for us when OUR Credit Union was taking too long to finance the vehicle. Bronco, their finance guy, found a lender with the same great rate and terms as our Credit Union and that got the loan financed quicker. We love our "new to us" Mercedes and even though we live in the Portland area (they picked us up at he train station), we will return to Auto Quest to get our next vehicle. We highly recommend Auto Quest! Thank you guys for one of the easiest, quickest, and most pleasurable car buying experiences we've ever had. By the way, the kids loved the show room! read more