I rent from the Avis location in La Habra frequently, and I've had the pleasure of working with Mohammed many times. Even during busy rushes, when he is the only one in the office handling a steady stream of customers, he remains calm, professional, and incredibly personable. What really stands out is his attention to detail and the way he treats every customer like a priority, no matter how hectic things get. That level of consistency is not easy to maintain, and he does it exceptionally well. A true measure of someone's caliber is whether you would want them on your own team, and I can confidently say I would hire Mohammed without hesitation. He is an asset to Avis and a big reason I continue to return to this location read more

Rented an SUV for a 2 week, 4K road trip. Muhammad was very personable, helpful, and knowledgeable. Highly recommend. read more

Have to say this is consistently my go to place for car rentals. Over the years compacts, electric, and most recent a Mazda CX70 so options for your needs they have. In line reservations and quick check pick up and local with no airport traffic or shuttle. You see my point. Thank you Avis. read more

Always a good experience when I come through Muhammad makes it easier less stressful, and gets me in and out of there very knowledgeable very information and always on top of things. Thank you for a great experience. read more

Overall an excellent experience. It's one of those places you drive by a million times and never see until the day you book your car. Beach Blvd is funny like that. It's also adjoined with Budget. Checking in and out was fast. They made it simple! Returning the car was a smooth transition and considering I had children in my car, they didn't care about the crumbs. Bonus. There is an extra charge that's a hold on your credit/debit that they don't tell you about. I had to call about the discrepancy when I saw my bank account. It will be refunded to you, but I wish they were more clear up front. It's only a few hundred dollars, but in the midst of signing a long rental document, it would be a nice advisory. Enterprise usually gives you water while you wait, and they offer pedal extensions for short people like me. Enterprise was also more expensive so I assume you get what you pay for. That being said, I.loved the service and the car. The car was hands down the best rental car I've ever had. That says a lot. I've rented over 50 cars and their hondai venue was elite for a road trip. Bottom line, I'd come back. 100% read more

This is a horrible place. Terrible customer service. Just like other reviews here, showed up after booking a reservation, and they didn't have the car to rent. Waited about 40 mins while they were trying to force an EV rental on me. Eventually, 45 mins later a gas vehicle became available. The car was filthy, and smelled horrible. I still took it and just washed it. Approximately, seven weeks later I returned the car. I cleaned it and put gas in it the morning of return. However, I had to drive from Anaheim to La Habra. When I returned the car, the guy at the front desk wanted to bill me for the minuscule amount of gas I wasted driving to their location. When I pushed back and mentioned just fighting the additional charge, he threatened to bill me for the rental cost for the entire week even though I was returning the car that day. Essentially, threatening to not prorate me because I said I would fight the charge for the gas. When I pushed back harder he eventually just charged me for the gas and prorated me, but he was rude, arrogant, and had zero customer service skills. I will never do business here again. If you choose to rent from here, best of luck. read more

See all

Amazing place very professional they truly honest never had any problems or issues cars always very clean

Always amazing customer service and the cars we've rented have been great clean with a full tank of gas.

It can be difficult to write a review about a business that is a part of a national chain like Avis. However, Mohammed at the La Habra Avis/Budget is legit. Helpful and plain spoken, his rental car business provides a great experience and I am happy to return whenever I need another rental car. read more

Cant say enough great things about this location. When the Avis location in Montebello couldnt perform, La Habra location went above and beyond to help me with my rental. Would not go anywhere else but here going forward. Shot out to Numbish for his exceptional customer service! read more

La Habra Avis, California is one of the cleanest I've ever been customer service is off the chain. Mom is a great person good spirit, hard worker and he genuinely helped me and my family getting a rental car and we were down to our last option. He didn't let us down. I recommend a lot of people to come here and ask for Mohamed,. read more

When I called the agent to book my reservation. I asked what was available today. First she said la habra was the only place that had rental cars available. I ask the prices and was told if I paid on line the amount would be a lower rental price but deposit would be higher once I got there. If I paid in person it would be higher rental price but a lower security deposit. What he did not tell me was they run a credit check on every one. I never consented to a credit report. Also a debit card was not accepted I'd had to be a credit card. So I transferred the money to my credit card. This was why I called before going there. Nothing was said about no debit card or credit check. read more

I want to give a shout out to Mr Mohamed @ avis La Abra Ca, he was super helpful on getting me on a rental really quick. Super nice person. i recommend him @100% amd would go back there on my next and any future trips to LA. read more

Easy place to rent. Did everything online, went to pick up the vehicle , signed standard paperwork, and left.

Need a give a shout out to Mohammed from Avis in La Habra. I had a terrible experience with getting a car at LAX, but he took care of me the next day. Quick, friendly service, got us right back on track with our vacation. read more

January 19 2020. Open needed to rent a car decided to go to this location off of Beach Boulevard and Lambert Open needed to rent a car decided to go to this location off of Beach Boulevard and Lambert. Excellent customer service was received everyone was very nice and polite and helpful they asked what type of car he with would you like even though we booked ahead of time on a reservation we got to choose from what they had an a lot they didn't have a lot but enough to choose from also they offer big rental trucks that's even better than U-Haul rental. I definitely recommend this place. Not sure why they only had a few stars I'm happy to say they should've have five stars that excellent customer service went the extra mile to make sure we were taken care of read more

Avis Rent A Car - Car Rental Near Me - La Habra, California

I have had the worst experience ever. I rented a car while on vacation and I used it Tuesday and Wednesday, on Thursday morning it wouldn't start, it wouldn't keep a charge and the alternator was messing up. After I borrowed a car to run my errands I got in touch with roadside assistance and that's where the whole rental experience went downhill. I won't say I'll never rent from them again but they should definitely make sure their vehicles are in good running condition, their customer service representatives need to be properly trained, and their counter service representatives need to do their jobs. I didn't get any resolve until I contacted their District Manager. I decided to use my mom's car and now limited on what I can do while on vacation. I hope that when I call Avis's billing department they reimburse me for everything. Very disappointed. read more

This location has the worst customer service! The first time we rented here we accidentally left our personal car on the lot. While we were checking out the guy at the front desk was nice and pleasant. We were surprised to get a call from him screaming at us for leaving the car on the lot! I couldn't believe it was the same guy so we asked if it was him when we returned the car. I made a note to never rent there again and I called customer service. I made a reservation there again without knowing it was the same location. I didn't remember it was LA Habra but I remembered as soon as I drove up to the place. The same guy helped me and I didn't really speak to him. He kept asking us where we were going to take the car. It was very unprofessional because I avoided the question twice. When he asked the third time the other person I was with just told him. I don't feel it's his business to ask and keep asking. The car was 3/4 full. How are we supposed to fill up a car 3/4. The car was bigger and he was a lot ruder this time. The couches in there are all old and worn out. Avis needs to come check on their business to make sure they look up to standard. I will once again call customer service and I will not make the mistake of renting here again! read more

This is the worst car rental ever. the philipino manager there has a nasty attitude and is very arrogant. Right up the street is enterprise with very pleasant representatives that don't violate labor laws allowing immigrants to work on their student visas. I have contacted Avis corporate for these matters. I will update everyone on results read more

I guess I should of read the bad reviews from about a month ago. I agree, extremely horrible customer service. Normally I pick up rentals from the location in Santa Fe springs by the swap meet and the 5 fwy (FYI, kick ass customer service). I made the mistake of reserving at 5pm, I get there 15 minutes till 5pm and realize I forgot my license. I asked Ronald if a picture of my license and my credit card that has my I formation be good...he said no. I asked if he can wait 5 to 10 minutes for my wife to drop off the license...he said no. I asked if I could transfer over the reservation to my dad since we have the same name...he said no. He had no care or an option to help out but as soon as I walked he took off at 4:59...not 5pm. This was a very disappointing experience for me since Avis is the only company I use mainly for their customer service. I guess I'll have to make an effort to go visit my buddy Stevie at the Avis in Santa Fe Springs. Thanks for the bitter taste in my mouth Avis in La Habrá, I hope you made it safe to your destination Ronald since you took off in a hurry. read more

Pleasant experience with their customer service. Manager was very professional and friendly! My go to rental place

The car we rented was so gross it was not washed it have dirt everywhere the person at the front counter was rude and to top it off the car was infested with aunts read more

They refused to rent me a car with my temporary driver license and my passport the location at Inglewood did accept it

Rented a car while I had mine in the shop. Kevin went above and beyond with my rental needs. Stellar customer service. I recommended Kevin to my friends and family. read more

Long story short. Made reservation three days before pick up. Got dropped off and got stranded. They did not have a car for me even after confirming I was going to be there the day before. Funny side story the guy was calling me as I walked into the shop to tell me they had no car for me. They had cars, but no car for me. Apparently it was my fault for showing up 30 minutes early. It must be true the guy working at the counter told me so. He also told me I could try again in a few days, he might have a car for me then. I said no worries call me an Uber and I'll take off since I took one to get there from Los Angeles. He literally laughed at me and said we don't do that your on your own. Great place I'm glad the staff has a great scene of humor. read more

Spot on!!!!, I never knew that Avis budget is a dual brand until I rented a car at La habra Avis budget, the rental agent Numbish was super friendly and made my rental experience smooth, I often rent cars in various location but this location and the agents are spot on, not pushy nor forceful, they explained each and every question I had professionally, they know their gig, they explained me the advantage of taking a basic coverage, very professional. I have found my new rental location, thank you for amazing experience on my last rental, you will be my spot for every rental need and thank you for educating me about rental requirement and service. You guys are amazing. Thank you read more

I've used this Avis location for years; and why I haven't written a review is beyond my own comprehension. Yet, here I am--attempting to make up for lost time. Despite the previous poor reviews, by some, this is hands down the best Avis location. Staff is extremely friendly, knowledgeable, and customer-first oriented. The only time I consider going anywhere else, is when they are sold out. Yes, they sell out many times, as noted, but that is not a detriment to the services provided, it is the nature of business when you are a great location. And this is a great location. read more

If you go to buy a car here note that they say it's a free test drive however they neglect to tell you there's a $156 dollar charge to your card. I went to look at a potential vehicle to purchase and opened the car door to look inside the car while paper work was being finished. I went back inside the store and said I don't need to test drive the vehicle but because I opened the car door I was charged the $156 even though I decided not to drive the car. The money was said to be refunded back to me and would take 48 hrs. The person behind the desk failed to mention the charge would be made for simply opening the door. He was not apologetic for the complete inconvenience and had poor customer service skills, and lacks basic communication abilities to properly assist clients. I most likely wouldn't consider doing business there again. read more

I received an award from my company and I choose a $75 gift certificate for Avis Rental car since I was taking a trip soon. I called the 888-439-0632 on the gift card and asked if I reserved my car on line how would I apply the gift card. The customer representative said to present the gift card at the time of pick up to get my $75 off the price of the rental. When I went to pick up the car the very poor customer service representative said I can't use it because I prepaid on line. I lack of correct information and bad customer service was disappointing and insulting. If I didn't have a gift card I would never use Avis again. read more

I arrived and was told that since I was early, that they did not have a car for me. I was told that the other cars were reserved for other people. And then I was forcibly upsold to a bigger car for a higher price. This is the second time that this has happened at an Avis rental place. I would be more forgiving if it were the first time something like this happened, but it's the second time it has happened. I don't appreciate this and it made me very angry. They should give me the car that I actually reserve instead of upselling me and feeding me lines. The delay in renting to us when we arrived caused a lot of problems out on the road because then my husband got stuck in severe traffic with everyone returning home on Sunday. read more

This review is for an experience that starts at this location but really is applicable to Avis in general. I have to be very honest in saying this was hands down the worst car renting experience I've ever had, and I will never be renting from Avis again - no matter the price difference. Without getting into too much detail, I was unable to get my vehicle here due to a system issue (which is understandable) but then had to drive 20 min to a different city to pick up a car that was incredibly dirty (bird poop everywhere) inside and out with gunk on the engine and scratches everywhere. After a 2 hour car pickup delay, we had battery issues throughout our drive and were erroneously charged an extra 55$ due to "base rate change" for no reason after turning in the vehicle. We were offered a refund on that only after catching it on the receipt and given no additional reimbursement or reassurances besides "we'll make a note." The customer service we had throughout was abysmal and I really wish I had gone with any other rental company but this. read more

I have rented from here once and all went perfectly. The car was clean and comfortable. I was able to get the class of vehicle that I reserved. My wait time was very short. The man who helped me was very friendly and helpful. I live walking distance from here so I will return. read more

This is a horrible place to rent a car. Don't come here! I ordered an Impala or "comparable" car and do you think they had either? No! All they had was mid-size. I was so pissed. They didn't even try and accommodate us. Don't waste your time here. AND the car was dirty! I am so displeased. read more

This was the worst rental car place ever! Made reservation through Costco travel to pick up my car at 5:00 pm. Got there at 5:02 the clerk said he could not rent to us because the computers shut down at 5:00 pm sharp! That's so they don't pay over time. His exact words! I had to scramble and get another rental car. Ridiculous! I'll never rent from Avis again! read more

Had a seven day rental but end up returned 3 days earlier ! They only gave $15 adjustments and not showing the exact returning day on receipt! NOT RECOMMENDED. read more

They have 3 rows of cars in their parking lot but somehow I'm always told there aren't any cars available (with reservations a day in advance) very inconvenient as this is the closest location to where I live. read more

I've rented here 5-6 times since I live close. The two gentlemen are always welcoming, down to earth and helpful. I've had no issues and definitely found a rental car company that I am comfortable with. read more

That was easy!!!!! Super friendly staffs. Hassle free check in and check out, thanks guys!!!

I normally do not leave reviews, but the guy here deserves recognition. Kevin helped me get great rate on the car, and was very friendly. Usually car rental places treats you like a costumer who you need to make money off, but it seemed like they were here to help me got what i want and need. He offered me a toyota avalon for only few $$ more. Just ask and they'll get you good price on good selection of cars they have. read more