From the start the service was great I had a free birthday scoop but it didn't work but still I had to have my wild n' reckless scoop! I paid nearly $7 I remember you would pay that price for 3 scoops on a waffle cone but that's not the case anymore unfortunately but still satisfying lol. This location for the area that it is in was really tidy and I like that, also very calm and quiet and the portion of the scoop was great. Definitely will hit this spot up since it's a few blocks from my home. read more

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The Baskin-Robbins on 3rd Street just threw me straight back into childhood--two single scoops in a cup, each the size of a softball, for about five bucks apiece. That's not dessert, that's time travel with sprinkles. The scoops were enormous, almost cartoonish. One minute I was holding a cup, the next I was holding a small planet made of mint chocolate chip. This isn't portion control--it's portion chaos, and I loved every second. A little history flex: Baskin-Robbins was founded in 1945 by two brothers-in-law in Glendale, California. "31 flavors" was their original pitch--one for every day of the month. Today there are more than 1,000 locations across the U.S., but somehow this little shop still feels like the OG: no frills, just mountains of ice cream and the promise of brain freeze. It's a chain, sure, but it's the chain that basically invented childhood sugar highs. The vibe here? Old-school. Friendly staff, quick service, no pretension. Just cold, creamy happiness in a cup. It's the rare spot where your inner kid and your adult wallet both win. Baskin-Robbins doesn't just sell ice cream--it sells childhood on repeat. Baskin-Robbins on 3rd Street nailed it. Giant scoops, fair price, friendly service, and enough nostalgia to make you feel ten years old again. read more

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The people who work at this Baskin Robbin's are so rude . They close before the posted closing time and refuse to help customers who arrive before the closing time. read more

Stay away from this location at all cost, the employees and the owner himself are some of the most disgustingly rude people I've ever come across. I went in on Sunday close to closing time, I spent 40 DOLLARS on a Dubai cake that looked absolutely NOTHING like the other Dubai cakes I've purchased at other baskin robins locations and I told them I had pictures and receipt to prove it. I called Monday I told the lady I spoke with I have the cake and receipt she told me to call back the next day when a manager was in. I spoke to a manager a sales rep today and both treating me like I'm trying to steal something from THEIR wallet, I never call to complain about food I usually just let it go but it's 40$ and even if I couldn't get my money back or replacement because of their policy I would be ok but because I've never been treated this way I decided to let customers know, when I asked the manager for the owners number he was hesitant and when I finally got it the owner was even worse!! I text him explaining to him how I was treated I send him pictures and when he called me he literally just started aggressively getting his points across on how I can't return the cake even though he didn't know I still had the receipt, he was like "if you don't have receipt there is nothing we can do for you" and when I tried to explain to him I still had the receipt he was just talking over me every single time I tried to talk, when I finally got a second to talk I told him I have the receipt sir mind you the whole time I spoke to all 3 I was calm and just wanted to see what we can do or what are my options so then when I told him I had a receipt then he changed it on me and was like if you don't bring the cake I will not give you refund tarararara just not letting me talk, he was so freaking rude I'm not one to post like this but I've never been treated this bad by any customer service location I'm so chill, as if I was trying to steal from them or something idk it seems like they put a little pistacho cream on top and then get away with calling it a Dubai cake which it isn't at all, save your money or go else where these people don't deserve your money they are just bad hateful people. Look at the pictures does that look like the cake baskin robins promotes? Not even close, this place adds some kind of cookie and call it a day just horrible read more

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Did my order through Baskin - Robbin's web site . Paid through web site . Went to pick up . Waited and waited . I was told they did not have what I wanted . Asked for a refund , same people who told me they didn't have what I wanted told me to seek refund through BR website. Of course that apparently cannot happen . I must have passed three cleaner. Places on my way to BR . It looks like they are about to go under so I can't add much . Except don't even bother. read more

THE BEST ICE CREAM IN LA! I probably eat ice cream 5-8 times a week. Believe it or not, I just lost 45 pounds! My friends and family and doctor think something is wrong with me but I just work out a lot! I called ahead to see if there was a line but they informed me they haven't had a line in several years so I stopped by. It's beautiful inside, this doesn't feel like a normal Baskin. This place feels special. I was given a tour of the flavors and then the creaming process. I was then asked if I'd like to cream myself? Since I hadn't yet that day, I accepted. After setting my batch in the freezer to cool, I ordered the Vanilla. I was transported. I couldn't feel my body, I had to stop licking because I almost collapsed. Then the clerk, I assume some Stanford PhD in Scoopology moonlighting as an ice cream scooper, asked me if I wanted an extra scoop on the house. But that second scoop, it's what made everything click. For the first time in my life I felt free. I was free from my crapy life, from not accomplishing my dreams, from Benghazi. I was melting like the ice cream in front of me. I knew what to do to stop it but I didn't. When I licked that second scoop, I saw the truth: Baskin Robbins in Koreatown has been covering the Epstein files for the Trump Administration this entire time. They use the workers and the creaming process as a ploy to get you to sign documents saying you don't care that Trump maybe was on the island a bunch of times. If you can stomach that, I'm willing to call this location the BEST ice cream in LA! Pro tip: DON'T give the employee your social. They have to ask but just say no. 5/5 read more

Baskin-Robbins - Outside - Desserts Near Me - Los Angeles, California

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Baskin-Robbins is a well-known brand and has always been popular, so we were surprised when we went one evening and found the place completely empty, just us and, unfortunately, a few flies around. Given it's such a big franchise, we didn't want to assume it would be a bad experience, so we stayed open-minded. We asked the staff what was popular to get some guidance, but the response was disappointing, he simply said he didn't know and told us to just pick something. The attitude felt dismissive and unbothered. We didn't really feel like engaging after that. Most ice cream shops in LA have friendly staff who are happy to let you sample and suggest flavors, which makes the experience fun. Sadly, that wasn't the case here. The product might still be fine, but the lack of customer care made it hard to enjoy. read more

I had posted my experience and someone deleted it so I'll post again to tell everyone NOT to come here! I had the so called "manager" kick my family and I out the store simply because I wanted to use a discount code for my boyfriend and I. He told me all late that we weren't able to use two discounts because my boyfriend wasn't with me. I explained that he was home with our baby since my baby was sleeping. He simply didn't care and I even asked if I can FaceTime my boyfriend so he can see I wasn't lying. He said no and then I asked to use another code( a free scoop code) and he refused to use that too and then followed up with kicking us out. He was EXTREMELY RUDE please don't come here! I believe his him name was Muhammad and was saying he was the manager. They deleted my last yelp review so if this continues to happen I'll continue to post. read more

Got the classic banana split and the wild n reckless sherbet just because I wanted to try something new. I used to love the rainbow sherbet growing up so was expecting it to taste similar. It actually didn't taste similar but it wasn't bad...had like a sour taste instead of that refreshing tartness. Classic banana split with all the toppings was definitely the evil dessert with sugar overload. I would say that was good portion for 4 servings! I ended up getting brain freeze and unfortunately couldn't finish it. It is definitely decadent dessert and something you order when treating oneself. The staff are hardworking and I love that the one working today was checking in with me during my indecisive behavior lol read more

Baskin-Robbins - Classic Banana Split - Desserts Near Me - Los Angeles, California

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All Baskin-Robbins serve great ice cream. What sets some apart is the service. The staff at this one is ever so nice. Parking is easy and the place can get a little crowded, but you will be fine. They are pretty fast. There is a few seats there if you want to stay. Most people get their ice cream to go. They have an amazing selection of ice cream and they change up the flavors ever few months so there is always something new to try. I stay with what I love, their World Class Chocolate and I am a happy camper. They make great cakes. They always have some you can just buy there or you can order whatever you want ahead of time for a special occasion. They are super. Enjoy. read more

Baskin-Robbins - Selection - Desserts Near Me - Los Angeles, California

I'm don't think anyone needs to hear from me that Baskin-Robbins is great! Did you know that they have made a big success in Japan? I read a story about it, and they did an awesome job of respectfully introducing "31" (as it's called there) to a country with a very different cultural identity. When the kids were young, we had our own tradition of having a "Sunday Sundae." Now, hubby and I indulge in moderation (yeah, sure). read more

Although I believe B&R ice-cream to be top notch as far as ice-creams go, and my two-scoop Pastacio/Rocky Road was to die for, there is a sinister side about B&R. For example: they know that patrons will walk in and see those containers of ice-cream and lose their shit and just start their order without even looking up at the wall at their prices. Then I got to the register and felt like I was suckered punched, and I seriously believe that's what they counted on. That's why I believe they will be closing down and are trying to ease the pain by price gouging. For example: If you purchase a pint of B&R from Walmart, or Ralph's/Kroger, you'll pay $4-5 a pint. But at one of B&R's restaurants you'll pay $12 for that same exact pint. If you don't believe me Google it all. Look, post Covid everyone is hurting and everyone is raising their prices, in some cases doubling them. But we are talking ice-cream here, not home remodeling, or purchasing a car... read more

They never answer the phone. Why even bother having a number if you don't answer. Also they never have the full toppings when you order on line and you are forced to pick something you don't want. If you don't care about service just shut down and save everyone suffering. read more

Ordered through uber eats and I don't know why I never went to Baskin-Robbins. My favorite is their Oreo Sundae, so so good!

Strawberry dragonfruit ice cream is PERFECT. Holy shit i'm shocked lmao it actually tastes like the actual fruits, you can taste each fruit individually, the combo is a match made in heaven, and most of all it's not too sweet! Recommend strawberry dragonfruit ice cream cake with chocolate base read more

Whoever created my son's cake is horrible! I ordered the grillmaster cake but got something that does not look close to the picture! We can't even read "happy birthday Nolan" because it looks like smudge!!!! My son can make a better cake than this crap! read more

Baskin-Robbins - What I ordered - Desserts Near Me - Los Angeles, California

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I occasionally visit the establishment. The staff there are cordial and welcoming. The ice cream is of exceptional quality, and the prices are fair. I wholeheartedly endorse it. read more

Wow, I know that Baskin robbins is a big chain and they don't really care about customer service, quality & design but man I was so disappointed at their cakes. I tried to order a cake online but their system was down. Which is fine, it happens. I ended up walking into the store and putting the order. Their card system again wasn't working. Pick up day- i was in a rush and when I saw the cake I was horrified at how different it was from what I wanted. See pictures for reference. I asked the worker what happened and he said " I don't know why the lady made it like that" i know its not his fault but still annoying. 2 stars for the female employee that took my order she tried her beat. read more

Baskin-Robbins - Online picture - Desserts Near Me - Los Angeles, California

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I love that BR is reinventing itself, as of lately they have been coming up with interesting and delicious new flavors. As for this location, it's the CLEANEST BR I've ever been to. Granted I was there when they first opened. This is a good sign of a well managed store. The cake section was fully stocked and beautifully decorated. read more

Worst customer service ever. My banana split was placed vertically instead of horizontally melting in my paper bag. Never going back. read more

Baskin-Robbins - Classic Banana Split - Desserts Near Me - Los Angeles, California

This location has delicious ice cream flavors like triple mango and matcha latte but horrendous services. The first time I visited a few years ago the store was closed an hour early at 9pm instead of 10pm. The second time, the 2 staffs were just talking to each other and ignored me completely even though I'm the only customer in the store. This most recent visit today, I called at 9:10pm to confirm if they were still open, someone picked up after the 5th ring, heard my question, then hang up on me without a word. I stopped by anyway because I'm an optimist, and noticed there were 3 girls working. Why didn't anyone bother to answer my question over the phone? Do they not want customers to come? I asked if the store closed at 10pm like noted on Google, and I think it was the manager who quickly corrected that they closed at 9:50pm. Aside from the asian girl who helped me, I'm astounded by the rudeness and laziness of the other staffs here. Franchise owner please pay attention and fix this problem. No matter how good your products, the staffs will drive the customers away because they clearly don't want the customers to be here or themselves for that matter. read more

I called ahead looking for an ice cream cake and found the perfect size & flavor combo. I spoke with Nelson who was able to let me know if needed to come pick it up bc the cakes are kept on a first come first serve basis. 15 mins later I showed up and Nelson wrote on the cake beautifully! This wasn't my first time at this location and it won't be my last! read more

Baskin-Robbins - Baskin-robbins Ice Cream Round Cake - Desserts Near Me - Los Angeles, California

I placed an order on Postmates but I called the store about 12 times to see if they can replace a topping since it's not an option on the app but it is in store. No one answer, the phone even went to voicemail or disconnected a few times. I've done it before where I call in when I place the order to change the topping and they pick up so not sure why they decided to let the phone ring so many times. read more

I love Baskin-Robbins's pistachio almond ice cream! :) The sweetness is just right and the textures of the almonds were so good. The service was amazing and I love how the employees here were super accommodating. They made sure that the tables were clean so that I could enjoy my ice cream while sitting down. I would definitely come back for another serving of ice cream! :) read more

Baskin-Robbins - Pistachio Almond - Desserts Near Me - Los Angeles, California

Really nice friendly staff and it's been awhile so many new flavors that had my mouth watering.. the scoops seem to be allot smaller then I recall and I especially appreciate how they put what ingredients is in each flavor so I know exactly what I'm consuming. I noticed the ice cream cakes and they had some really cute valentine's tiny ones so I'll be returning for some dessert. Over all a pleasant experience. read more

Baskin-Robbins - Desserts Near Me - Los Angeles, California

Can't say anything wrong about Baskin Robbins, except that they should make the OREO COLD BREW an everyday selection. It's the best thing in the world, but alot of spots have it limited since it's a flavor of the month type thing. It should be flavor of the year read more

They closed 10 minutes before their closing time. I was walking to the store and they just locked the door right in front of me 5 minutes ago. I' m pretty sure that they saw me. read more

Was there 10 mins before closing time bc I had a craving but they looked at me and locked the door on my face. I know it was close to closing time but if y'all can't keep the doors open, change the hours. Since y'all don't want me there, I guess I won't go :/ read more

Like Meg B says I love Baskin Robbins!! Who can't love BR. This place has been here for more than 20 some years. With a few changes in owners. The people are cool here. Prices are a little high but you can't compare this to coldstone or a gelato place. This is to me the OG of all ice cream. I'm glad they didn't go out of business. I came here as kid and I take my kid here and hope she takes her kids here. The only thing that suck about this place is the parking. You got street parking or a tiny parking lot to share with other stores. But every time I go here I guess I'm lucky.. read more

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Last minute cake was no problem here they had a lot on stock and even wrote ex what I needed on it with limited space thank you so much guys!!!! read more

I pass by and order regular my favorite banana royal The size is perfect very good in portion. Than another location close to my house. read more

Baskin-Robbins - Desserts Near Me - Los Angeles, California

I live really close by for the last two decades so I don't have parking issues myself. But I agree they do have a small parking lot that is shared with other businesses. For such a small place, they have three people on staff every time I have visited which is more than most businesses their size are willing to employ for a better bottom line. There are very many people who love B&R so they do get busy from time to time. You'd be seriously dumb not to expect that. I would never fault the staff for the size of the parking lot or for the wait when it's packed inside. Although those things are worth mentioning - to give potential customers a heads up, they still deserve five stars for the service and the flavors they serve. They have always had a smile and have always been cordial on every single one of my visits. Whether I'm picking up packed flavors or ordering banana splits, their service has always been very friendly. I wish I had checked in on every visit and posted a review after every encounter. Maybe then their rating would not be as low as it is and they really deserve better. I just might be the "duke" of this place if I had, although I don't think that is really something to be proud of. Having said that, I am coming for my packs of Pralines n Cream and Cookies n Cream. Otherwise, banana split it is. read more

I do not complain people who work in stores especially in this time of pandemic. But i want the manager to know that your employee, this guy with glasses accused me and my friend that we cut the line and demanded us to go out. I went out but did not stay to buy. My friend stayed and found out that the woman ahead of us complained that we cut the line. And that this employee listened. Im sorry, i suppose to buy 4 pints of icecream and an icrecream cake but that guy was rude. He prefer to listen to that 2 ladies with a child who just bought a scoop of icecream. Also cutting the line is different from looking and asking where to find that particular flavor. This guy does not deserve to work in customer service. read more

Says it's open till 10 pm but went just now at 8:10 and it's closed?? No sign or reason. Not great service if you can't even get it when it's supposed be open read more

Ugh I seriously hate this location but it's so close To my house and my fav cookies and cream shake is from here.The staff is friendly. The problem is that they always run out of cookies and cream!! They should know that's the best flavor and should have extra . I came by yesterday walked 6 blocks to hear there's no cookies and cream :( I came by today and they had cookies and cream, thank god. Parking sucks it's super small. read more

Baskin-Robbins - The best - Desserts Near Me - Los Angeles, California

Cheaper than most franchises, either cashier made a mistake or koreatown love me some deals. Two scoops of bourbon pecan in speciality cone for $3.00. In my experience, usually it's like two dollars more than that! My treat before training for he marathon next year. No more ice cream for me unfortunately read more

I've been craving ice cream more during the pandemic so I've been coming here a lot recently. The staff is always friendly and service is always fast. Only 4 ppl in at a time to lessen the risk of covid! The cappuccino blast is my favorite thing to get and they make it so good! Thank you guys for always making my night after my 12 hr shift~ read more

Best customer service ever! These guys play great music and are very friendly. Ill be coming here more often for delicious ice cream that is reasonably priced(: read more

Today Tavia and liliana Made my sons birthday amazing! I went in on such short notice due to the fact that I work and I had no time to get a cake for his school party. I was looking for the " clown ice cream cones" They only had 2 left I asked tavia if he'd be able to make me 20 in an hour and thank god he was able to pull it off! Thank you so much guys! I really appreciate it. read more

Baskin-Robbins - Desserts Near Me - Los Angeles, California

9 p.m. Saturday with my girl why not! We got there and I wanted to order the peanut butter sundae so I did, the manager was making my sundae. When he was done he handed it over to me, I noticed he did not PUT ANY REESE'S PEANUT BUTTER CUPS IN MY DANG SUNDAE, WTF, the whole reason why I wanted the dang sundae in the first place! So I asked did you put any Reese peanut butter cups in my sundae and he answered yes very angrily and pointed to some dried up peanut dust he had sprinkled on top, LMAO WOW. So I tell him sir I wanted my sundae to look like your picture that your advertising, I told him I don't want a product that's being falsely advertised! So my girl tryed to order and he asked her are you with him, she said yes and this A-HOLE flat out refused to serve her. Baskin Robin's step your game up and HIRE THE RIGHT PEOPLE, this guy needs to go to taco bell and find a job!!! Here is a photo of this unprofessional who clearly cannot run a business and obviously has no place in management!! read more

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