replaced the cap , chase cover and sidings. they offered…read morefair price and get the job done in 2 days. Martin is super responsive and knowledgeable. we are supper happy about the quality!

This is who you want to hire to fix / repair / clean your chimney! Martin is fantastic. He told me…read moreexactly what I needed to do for safety and to protect my house, and different options with transparent pricing based on whether I planned to use the furnace vs just keep the chimney and house safe. He showed me where other people were trying to sell me "fixes" I didn't need. He patiently answered all my questions as an uneducated but curious homeowner comparing multiple quotes. He responded quickly to all texts and calls and was always very kind and generous with his time. The quote for the work I decided to do was similar / less than another company I looked at and Mr Chimney seemed like a far more professional company in terms of communication, presenting options, estimate, etc. Their office seems understaffed (maybe just 1 person working there?), but Erica is super nice and sent the estimate and scheduled the job...best to call her because they must be overwhelmed with email and I didn't get a response to email. The day of the work, the workers came on time, were super nice and explained everything and answered all my questions. They were supposed to do a number of repairs including fix my damper. They unfortunately said the damper couldn't be fixed but they were able to close it and I don't plan to use the fireplace, so they removed the charge whereas other companies might have charged me just for getting it to move enough to close fully or tried to talk me into replacing it. They simply presented the options and their costs and said I could decide later if I decide to use the fireplace. The workers were neat and clean, worked efficiently, and the chimney looks brand new after their repairs. After the work, I was cleaning leaves out of my gutters, and thought I saw some cement dust that had blown into the gutters during the work and was worried it could turn to cement in the rain and clog my gutters. I called Martin and he sent his workers back the next day to clean it up. He told me actually it was not cement dust but some debris from the roof but his team kindly cleaned it out anyway to assuage my concern-- truly old fashioned customer-centered values which is rare in this day and age. I would hire them again for any work and highly recommend them. Thanks, Martin, Erica, and team!!

Fantastic customer service and excellent work. Purchased our…read moregas fireplace from Okell's about 15 years ago. Normal wear and tear and having some difficulty getting it started. Initially sent an email inquiry, and Trevor immediately responded. We had a service appointment scheduled quickly. Trevor offered multiple times and dates, and always responded quickly. Day of service, Michael arrived promptly. He is professional and efficient. Turns out our valve had broken, which required a special part. Juan in the warehouse was able to find the exact valve, and we got it installed quickly, and now everything is working great. I really appreciate the professionalism and hard work of this team. Highly recommend!

We went to O'Kells and they sold us a gas system with the right log set up for the size of our…read morefireplace and it looks great. Very easy to use. The staff at the showroom was friendly and the installation went very smoothly.

Wow amazing service Wilson the technician-detail oriented, got our old fireplace working safe and…read moreclean. Can't say enough how pleased I am!

I am disappointed with their policy. I needed a remote replacement. I was advised I would have to…read morepay over $400.00 for a full inspection then the price of the remote. I am a repeat customer and was told there was nothing else that could be offered to me. I Paid for a full inspection 2023 or 2024 and the year before had an inspection as well. I was told it's not needed every year unless there are problems. But their policy now is of such if they touch my insert, even removing the glass to hit a reset button for the remote they would have to do a full inspection. So total Cost would be close to $600.00 when all that is needed is a remote. I did find a company to Come and handle the remote only but I would have rather stayed with Fireplace Tech. Disappointed

Got the premium package which was slightly better pricing. Easy to schedule and good communication…read more Had to change my appointment due to emergency which was fine. Showed up about 20 min late after the assigned window, but would have been nice to update me earlier. Seems like they did a good job, took around 1-1.5 hrs, however left a lot of dust and debris after on my kitchen counter and on the bed in the bedroom after they left. They also helped me change the air filters in the heater. Addendum: upgraded to add 5 stars after they reached to to rectify the situation. Appreciate it

I requested quotes from several duct cleaning companies through Yelp and Duct Pros stood out for…read morebeing straightforward and reasonably priced compared to others. One big tip skip the promo emails. The deals you get by contacting them directly are much better than what's advertised in those marketing blasts. Booking and pricing experience Communication was easy and transparent. No aggressive upselling, no pressure to add unnecessary services. They also offer solid incentives if you schedule on a weekend and are flexible with payment options, which I appreciated. Service experience The crew showed up on time and finished everything efficiently in about two hours. They did not show up with flashy uniforms or branded trucks, but honestly that mattered far less than the quality of the work. They clearly knew what they were doing and moved with purpose. They went the extra mile by pulling out the dryer and cleaning it thoroughly from the inside, not just the vent line. Bathroom exhaust fans were cleaned properly as well, which is something a lot of companies rush through. Results This is a relatively newer house so there wasn't a ton of buildup, but the work was done cleanly and professionally. No mess left behind and no shortcuts taken. Final verdict If you want honest work, fair pricing, and zero sales nonsense, Duct Pros is an easy recommendation. I would book them again without hesitation.

Excellent company. Knowlegeable and efficient sales/service team, and great communications. The…read morerepair crew was very courteous, experienced and all-around professional. Repaired a 2005 gas fireplace insert.

Gas fireplace insert (Valor Adorn) could no longer be controlled with the remote. The remote would…read moreraise the flame, but would not lower the flame anymore. Batteries were changed in the remote and in the receiver but that didn't solve the issue. I have to add at this point, that this unit is in a rental property and we are landlords who were unable to be on site at the time our tenants brought this to our attention. Laurie, a super communicator and troubleshooter, comes to the rescue. She has a few things to ask the tenants to look for, identify and test. She narrowed down the problem all via email and text. Once the inop part was identified, it was ordered. As soon as it arrived, Laurie called our tenant directly to make an appt for installation. Between Laurie and our (fantastic) tenants, they pretty much took care of things between just the two of them . . . all we needed to do was provide payment. This is so, so appreciated and valued as landlords who were unable to be present at the property at the time. Btw, I also have to add that our tenants had nothing but great things to say about Laurie's communication and the installation visit as well - - - on time, efficient, neat, polite and very courteous. From initial inquiry to repair, all was done within a couple of weeks. The epitome of efficiency. Other companies were booking over a month out and their $ and time estimates were almost double b/c they required one visit to troubleshoot then another to install/repair once they had the part. Thank you Laurie and Warm Solutions for providing such quality services!

Baycare responded to my Yelp request very promptly with a details on how to schedule. They were…read moreable come out really quickly and had very good pricing. I was able to have my fireplace and chimney inspected, cleaned and repairs made to the upper portion with fresh paint in about two hours. I was very happy with their service and attentiveness. They also made a great recommendation for replacement doors on my fireplace. I would recommend this company for residential repairs.

Quick service and affordable! They were able to schedule me within the same week, communicated when…read morethey were on their way and their ETA. They showed us what came out of our dryer (EEK! There was a lot), provided us info about the condition of our air ducts, and any additional things we should know. I have already recommended them to a friend! Thank you for your service!

Let me add to the list of five star reviews. I had a…read morecatastrophic failure of my 30 year old gas Fireplace, which resulted in an explosion. After reviewing the damage, Marvin indicated that it could be rebuilt and upgraded. After securing all necessary parts, Marvin and his associate completely rebuilt and upgraded the fireplace. It is important to note that gas fireplace components and starter assemblies have been much improved in the last three decades. I highly recommend FTS for service, repair and upgrades. Don't wait for an explosion.

Marvin responded promptly and gave me a quote. He showed up on time and was friendly and…read moreprofessional, I felt I could immediately trust him. He was respectful of the property and cleanliness. He is a terrific troubleshooter and fixed the problem with the pilot light, replacing a part that was not functional. He rearranged the insert and told us to leave it as is for proper function. I highly recommend Marvin.

I had such a great experience with Fuse. My old heating and cooling system was giving me trouble,…read moreand they came out right away to check it. The tech was on time, professional, and actually took the time, professional, and actually took the time to explain what was wrong with my furnace and AC instead of just rushing through it. They recommend the best option for my home, and the installation crew did a duper clean job, no mess, no hassle. The new HVAC system runs quietly, keeps the whole house comfortable. and I've already noticed a drop in my energy biils. If you're looking for reliable HVAC repair or installation, this is the company to call. Honest, friendly, and dependable - I wouldn't go anywhere else.

If you are looking for a contractor, you can find plenty. But if you are looking for a partner to…read moretransform your home into a safe, efficient, and future-proof sanctuary, there is only one name: Fuse Service HVAC & Electrical SF. Our journey with Fuse didn't start with a grand vision; it started with one project. But excellence has a way of building trust, and that trust led us to a total home evolution. Reliability That Weathers the Storm (and the Heat) Two years ago, Fuse installed our HVAC system. Today, as we navigate a punishing heat wave, that system isn't just "running"--it is performing with surgical precision. For us, this isn't just about comfort; it's about care. We have a senior in our home, and the ability of the Fuse-installed system to regulate temperature flawlessly provides a level of peace of mind that you cannot put a price tag on. When the world outside is scorching, our home remains a cool, consistent haven. The Great Transition of 2025 In 2025, we decided to step into the future. We tapped Fuse to retire our decades-old gas water heater in favor of a high-efficiency electric heat pump. To power our new lifestyle, we also needed to upgrade our electrical backbone from a 100A to a 200A panel. This is where Fuse truly separates themselves from the pack. Their teams didn't just work; they worked tirelessly. They orchestrated the entire symphony of the upgrade, including the complex coordination with PG&E. (A shoutout to PG&E as well for their seamless cooperation!) Fuse handled the bureaucracy and the heavy lifting, leaving us with nothing to do but watch our home modernize before our eyes. A Legacy of Safety and Sustainability Today, my home stands as a testament to what is possible. We are now fully electric. No more gas usage. No more carbon footprint from fossil fuels. No more Carbon Monoxide (CO) concerns--ever. There is a profound sense of liberation that comes with cutting the gas line. We have eliminated a silent invisible risk, replaced it with clean technology, and ensured our home is ready for the next fifty years. The Verdict If you want a company that shows up, you can call anyone. But if you want a team that works with integrity, masters the latest technology, and treats your family's safety as their own, you call Fuse. They don't just fix houses; they empower homeowners. Don't wait for your old systems to fail. Step into the future. Call Fuse. You won't just be changing your appliances; you'll be changing your life.