I wanted to put in a large ($2k) order for my wedding reception. I was struggling with the website so I decided to call. Todd answered and he was AWESOME. He was patient with my giant order and even called me back when the gf beer I wanted was out of stock. I had agreed to come in to pay for it but forgot in the craziness of wedding planning. He called me and continued to be patient and understanding. He also helped me sign up for a clubbev card. During such a crazy time in my life, I was grateful for his awesome customer service. I would shop at this bevmo again! read more

They are a complete mess. We ordered online at 9am for a pickup window of 5-6pm. Even at 7pm the order was not ready. The people were extremely unhelpful. It throws any type of planning in disarray. I'm not sure why they ask for an order window pickup time if they can't meet it. read more

Always awesome knowledgable staff and great deals. Really love the buy one get one for five cents.

You've just got to love this place. If you want to save a fortune on wine for your girlfriend, this is the place to go. They run specials like the 5 Cent Wine event. You buy one bottle full price, the 2nd at an additional 5 cents. Nothing says "I love you" like a bottle of wine for my lady. She claims its an Aphrodisiac, whatever the heck that is! Maybe she thinks I look my best when I'm blurry and fuzzy around the edges. What a way to hide the love handles and that Santa Clause belly that seems to be clinging on for dear life. "Another glass of wine?" It's gonna be a great nite! read more

The 5 cent wine sale used to be my favorite event of the year. That is, until they offered Yellowtail as one of their Buy-one-get-one-for 5-cents. Nothing wrong with that, but since when does a bottle of Yellowtail cost $15? Basically, they jack up the prices of the wines on special, so you still pay what you would pay at Albertson's. I investigated their last sale ad and the same goes for most of the wines on sale. Oh how I hate being a sucker. read more

Yesterday at Bevmo, I was buying some New Belgium Trippel, my 19 year old son was with me, the cashier asks me, " will you be drinking that beer yourself today? ". I said, "if it's ok I'm going to let my wife have some". What the heck is going on at Bevmo, first no 5% discount card, then under 50 show ID signs everywhere. Now puritan interrogations at checkout. Was it recently purchased by MADD? If I wanted to be judged and made to feel guilty, I would still be Catholic! read more

Welp, I'm not 21! However, my husband went in to find Faygo soda. A sign on the door says "do not enter unless 21 and accompanied by an adult." my husband IS 21 and again, we went in to buy soda. At check out, only soda on the counter, they asked for ID and I explained, I'm not 20 and he's 21, we were only getting soda. She called over her manager, she asked my age politely and let us purchase. However, the cashier looked at us and said "yeah, just don't come back in." very rudely. Won't be going back. read more

Bevmo La Jolla has fantastic customer service. We recently had a wedding in La Jolla and Bevmo handled all of our beverages for Thanksgiving and the wedding reception. Marissa is a event coordinator at this store and is very detail oriented and helpful. We are grateful they were so accommodating and we will always recommend Bevmo to our friends. Cheers! Megan O. read more

The booze is cheaper and the employees are less creepy at Vons. Like Becky, I had a bad experience with an employee here. Not only was he rude, but he totally creeped me and my boyfriend and out. As the guy was checking me out, he asked for my ID. No problem. He swiped it and of course it was legit. I'm 31 years old, and the picture on my California driver's license is clearly of me. But he goes "I don't think so, sweetheart, you don't look more than 20 years old." He commences to study my ID, holding it a foot from his face, and says "so I guess you're wearing contact lenses, huh?" I said "no, I don't need them anymore, I had surgery." Then he asks, "what's your driver's license number?" I said "I don't know, B something", thinking he's joking. He said, "OK what's your address?" I said "I moved, but it's..." and he interrupts and says "I want the address on this ID". Super rude, and all this time he's been studying my ID like a hawk like he's memorizing it or something. I said, "you know what, forget it, I'm outta here," and took my ID. He said "fine, but I'm just doing my job" and then, gloatingly, "I win, you know!" Whatever! I'm pretty sure your boss would agree that your job does not entail calling customers with legit IDs sweetheart and treating them with such distain. Enjoy your victory, buddy, you've lost your store another customer. We then went to Vons, noted all the rums we had been looking at were cheaper there, and bought a bottle (with the same ID) without getting harrassed by the cashier. read more

LaJolla BevMo: Probably the coolest, most helpful, most knowledgable night staff on the planet. 7pm Saturday night: I was in need of an ridiculously specific list of craft cocktail supplies and these guys were the A-TEAM. Granted, the LaJolla location ain't gonna be as packed as other locations, so I got the luxury of having 5 of the staff all drop what they were doing to guide my 2 buddies & I thru the storied aisles. The hungry look in they're eyes says they want a good challenge. I accept. I lob the 1st set of cocktail scenarios at em like Andre Agassi, and they're volleying back ideas like Steven Hawking on speed, at a pace at which my mind simply could not keep up. 1-0 BevMo. Before I knew it, my basket was armed with an arsenal of spirits & mixers that would make Tom Cruise in Cocktail barf out of sheer envy. But I respect these Beverage Samurais for a good fight. In the end, there were no losers because I got everything I needed. I'll be back, Sensei... read more

I don't buy a lot of alcohol but would hesitate to go on this store which I walk by often. The outside of the building is dirty. The plants need tlc. The sidewalk is never swept and really needs a power wash. The Fay ave side smells like a latrine. The sprinkler is not aimed properly and water is wasted. I have actually gone in and talked to a manager. He didn't get it read more

I've never had a "good" experience here, but today was the last straw. I've dealt with the condescending "this is not you, regurgitate your entire ID content to prove this is you in front of this whole line of people" crap. I've also NEVER had an online order ready when I come to pick it up at this store (others always have it ready). Those are normal occurrences at this location, so I was expecting to wait. The manager John was especially rude during my most recent visit. The staff did not have my order ready when I arrived, which is fine. The man who helped me tried to his best to get my wine in order (he was literally running around and apologized profusely) but 20 minutes later I was still waiting. The manager asked me if I was being helped and I told him I thought I was but it had been a while, to which he responded "Yeah ok, just hang in there. We are doing our best alright!" The tone was off for someone who should be concerned about customer service. Then I heard him SWEAR about another order... "OK....just get that shit together already!!" to one of this employees. Then he rudely dismissed another customer who had a question with a flippant hand gesture. He seemed pretty unprofessional and unconcerned about the people SPENDING MONEY in his store, sounds like a good way to go out of business, esp in La Jolla. He was not a good representation of the bevmo company. I've been to the mission valley store many times, they always have my order ready with smiles on their faces, they help me out to my car. No swearing, no incessant waiting. I don't understand how this La Jolla store can have such a rude condescending manager, he should be fired immediately. read more

Amazing selection of various types of beers an wines at great prices. They often have a sale of buy 1 wine, get 1 for a nickel. You can even find top " points" wines, the best of the best here. Also great service and great stop before a party, ad they have bags and other gifty items for that wino friend of yours hosting a party! read more

I usually love BevMo, especially when they are having their 5cents wine sale (buy one, get a second for 5 cents = awesome!), but the parking lot at this one blows. There are only 8 spots or so, and barely enough room to back out. You have to do the austin powers, 8 point turn to leave without crashing into other cars. Bring your can openers, folks! read more

Ok- been going here for years but... they have the best in local miro/craft beer. Michael , the beer section mgr is fantastic. He is very knowledgable and helpful- &... they have a beer tasting every Friday!!! read more

I worked with Natasha to select and order our alcohol for our wedding at the Martin Johnson House in April 2015. The whole process was so easy! We had an idea of what kinds of alcohol we wanted and Natasha helped us pick quantities to order. We were even able to take advantage of the 5c sale for some of our wines! The order was chilled and delivered (on time, as far as I know!). A few weeks later we returned most of the wines and hard alcohol that was left over. Beer cannot be returned once chilled, but we were able to get refunded for the extra booze and wine. It was so easy! We had over bought - we bought more than twice what we ended up needing for the wedding - so we're very happy that we had the return option :) With wedding planning, some vendors are a nightmare, so I was VERY pleased to work with a competent, reliable team at BevMo. read more

We purchased the alcohol from BevoMo for our June wedding and we could not have been happier with the whole experience. First of all, George there is FANTASTIC. He was incredibly knowledgeable and helped us pick the wines, beers and cocktails for our wedding. He asked excellent questions about our guests (what type of drinkers they were, etc.) and provided us with a very good breakdown of what we should buy - all the way down to the limes. George was the best. Secondly, you can't beat the prices (especially since George had priced wines in the 5 cent sale!) and the selection. Finally, they DELIVERED to our venue and all the white wines and beers were CHILLED. I'd highly recommend a bulk alcohol order from them for a wedding or any event. Thank you BevMo and George!! read more

I love this store!! They have such an awesome variety of import beer and a huge wine selection! I would definitely come here for gift ideas if I lived here. I wish we had a BevMo in Vancouver. read more

I love BevMo! I always find some great Cidars that are very delicious and the price is just right for me.

Awesome selection of wines here as well as craft beers! Love how many bombers they have available. The staff was really friendly and helpful when we were trying to figure out what kind of wines we wanted to pair with our Thanksgiving meal. This is certainly the go to place to get booze when in La Jolla! read more

I've shopped here for a long time, but never again. The staff attitude is positively awful. ln addition, I ordered wine from them and when I went to pick it up, they didn't have it - and hadn't bothered to call and let me know - the night before I needed it for a party, Never again. read more

My boyfriend and I come here for the wine tastings on Friday nights. We are happy that they finally are allowing Derek to pick the wine. He is very knowledgeable and has the whole set up (map, book, pamphlets). He's great! Would be nice if they didn't take away the snacks that they had before to pair with the wine and if they didn't cut down the selection by 20%. The staff are also super friendly! Love that at the check out they have chocolate. I'm a sucker every time :p. The only reason this gets 3 stars is because of the way BevMo has diminished the tastings via less wine and snacks. read more

Been to BEVMO in La Jolla almost every weekend for the past 4 years. Was good service but unfortunately professionalism with the staff has declined. Couldn't find a comparable wine and accessed the cooler that was next to the "cold section." I was greeted with "hey bud" attitude, and was told I wasn't allowed in the cooler; which I didn't know. She didn't even try to look for the wine in question or an alternate. Hope management takes action soon! read more

This review is specifically for a HERO named Todd. I had run in here to grab a few bottles of wine before heading to a bridal shower in La Jolla. Before getting out of the car I decided to take off my engagement ring and put lotion on, leaving my engagement ring on my lap. Without even realizing I didn't put it back on I hopped out and went into Bevmo. Fast forward 2 hours and me now being in Laguna I realize my ring is gone and not in the car. I called frantically telling Todd this was an emergency and asked him to race out to the parking lot and look for it. Without missing a beat, he was in that parking lot and found it for me. He then proceeded to hold on to it in his pocket until my mom was able to get it a few hours later. Todd is absolutely amazing and saved the day! Not all heroes can wear capes so please give that man a raise!! read more

Being a NorCal girl, my husband and I were planning to visit family in SoCal. We were attending a celebration and wanted to bring a beer making kit for a gift. Since we didn't want to deal with traveling with this gift I called this BevMo and had the pleasure of speaking with John, who was extremely helpful in telling me how to order this product since his store didn't carry it. John went above and beyond the call of duty by going to another store and picking up my order and holding it for me until we arrived in town. When we arrived to pick up our product John was at lunch but he helpful staff tracked him down which gave me the opportunity to personally thank John for his excellent customer service and personal assistance. Again, my thanks for great customer service... something that, in my opinion, is a lost art. read more

I stopped in at the La Jolla BevMo last month and inquired about wine and champagne for a wedding we were hosting at the Martin Johnson House. Natasha guided me though the process and recommended wines and champagnes utilizing BevMo specials in place at the time of the event. She arranged for the order to be chilled and delivered. The process was efficient and her choices were excellent. read more

Racist employees. Racial profiling. Instead of helping you find something, they will follow you around the store and watch you on the cameras located in front of store. Went off on the supervisor lady. Bevmo didn't hire her to racial profile and harass paying customers. I'm calling BevMo to see if they don't want minorities shopping at their stores. District manager assured me that he did not want me to have that experience and rectified it so I will give La Jolla Bevmo 3stars. read more

We had the best experience working with BevMo in La Jolla to purchase the alcohol for our wedding. We had the pleasure of working with Lisa, Diana and Marissa, whose vast knowledge helped guide us to choosing the best options and quantities for our wedding. We got our wine, liquor, beer, mixers, cups, garnishes, etc. from there. Every question we had was answered honestly and perfectly and they also thought of things we didn't even think to ask. Everything from our initial wine tasting with Lisa, to the various visits and barrages of questioning, to finally the delivery on the big day was perfect. We highly recommend them to anyone looking to buy alcohol for their wedding. Don't waste your precious time trying to coordinate this part of your wedding on your own. Let the professionals help you, and for goodness sakes, take advantage of their free delivery to your wedding venue (with your wine at the correct temperature)! We couldn't be happier that we did. read more

When you think about it Bevmo! could be a really cool store it's meant to be like a supercenter for all things alcohol related. But it sucks and this one in particular. The prices are not any better than you will find at any normal liquor store or megamart, if anything it is more expensive. The beer (microbrew) and wine selection are not bad but the price is so ridiculous you are better off going to a bar (seriously). The staff in here are idiots and don't know anything about wine or beer so don't waste your time. I tried to go in for a beer tasting today and some rude reject in the back of the store just turned me away saying "we're all out" and nothing else. Oddly enough, you can buy a refrigerated 30 pack of shit beer like PBR but the great micro selection they have is rotting away on shelves in the 80 degree heat. For beer, you are better off at Vons right across the street - the selection is a little bit worse but they always have something good on sale and get this - it's COLD! The La Jolla Brewhouse is right behind this place and it's a pretty good bar that always has great local brews on tap. If you are looking for red wine seriously go to Costco on Morena Blvd, they have unbelievably good bottles for amazing prices and it's worth the membership for that alone. Bevmo ownership has changed recently and I have heard this is why a lot of the stuff is much more expensive now. I hope this one goes out of business because this is a great location for some kind of establishment that's actually worth a shit. read more

I had a hard time scoring this BevMo because we worked with one amazing employee, Jessica, and we also worked with several lousy ones, including one of the main managers. Jessica (who now works at another location) helped us gather all of the items we needed for our wedding, helping with advice and suggestions. The next 2 times we came in, we worked with one of the managers who was completely rude to us and even yelled at me "I'm sick of this crap!" when it turned out that his employee had lost our paperwork when he originally blamed us. Because Jessica no longer works at this location, I will NEVER give this BevMo any business ever again. read more

Whats not to like about saving money on alcohol? Besides costco this where I stock up on alcohol due to the large selection and great pricing. read more

I love BevMo, but not this location. Wanted to return unopened bottle of port and was rudely interrogated by Trish who was conversing in a raised tone of voice and rudely arguing that without a receipt I cant exchange it. I must add that I never attempted to do anything similar to it. I called previously and was told to bring in unopened bottle. However, I said OK while thinking that someone will probably want to drink it at one of upcoming dinner parties and proceeded away from the register to buy some bottles of red wine, she practically screamed at me that I did not have to be rude about it. Some other costumers who were in line waiting to pay just looked at each other and shook their heads. OMG I was so embarrassed and even though I used to spend a lot of money there I think that I will just go out of my way to find another place to shop. Such behavior can not be excusable by anyone in any circumstances whose work requires even minimal customer service. read more