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Beyer Subaru

3.6 (171 reviews)
Closed 12:00 pm - 5:00 PM
Updated 3 weeks ago

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Services - Beyer Subaru

Auto brake repair

Auto engine repair

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4 years ago

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9 years ago

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10 years ago

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11 years ago

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7 years ago

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12 years ago

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7 years ago

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5 years ago

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6 years ago

Whoever detailed my car deserves a raise. Good job! Someone I know well thought I bought a new car.

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Beyer A.

Hi Amanda, thank you for your review! - Jordy Coho, General Manager

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7 years ago

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11 years ago

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6 years ago

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10 years ago

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8 years ago

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7 years ago

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8 years ago

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11 years ago

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9 years ago

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6 years ago

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6 years ago

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7 years ago

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6 years ago

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5 years ago

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6 years ago

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7 years ago

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9 years ago

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6 years ago

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8 years ago

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9 years ago

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6 years ago

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8 years ago

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Page 3 of 5

Ask the Community - Beyer Subaru

Review Highlights - Beyer Subaru

The salesman was Pete for all purchases, he listened to what we were looking for and very helpful.

Mentioned in 15 reviews

Read more highlights

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Action Automotive

Action Automotive

2.7
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Advertisement discloses $999 dealer fee but not the additional $1495 fee that Diego, the manager,…read moreclaims is a "state mandated inspection fee". Problem is there is this thing called the internet and in six seconds flat I confirmed that is BS. Plus he was downright rude. When I mentioned it would be good for them to properly disclose all their dealer fees he argued that it was disclosed online (which it was not - only the $999 was, and that it was a state required inspection fee anyway, which is a LIE. Dishonest marketing. If they lie about state required fees that are not real what else are they lying about? Stay away.

Don't waste your time, And don't waste your money on one of their BS warranties. They will sell you…read morea car, but You better pray Nothing goes wrong with it. All of the hype around the Warranty they provide is unwarranted if they aren't going to honor it. They demanded that I have the car towed from Maryland to Virginia, which cost over $200, Just to turn around and deny me Service out of spite after I was told I had all-around coverage . Granted, I was buying a Tesla so the Warranty I purchased intentionally because I didn't want any problems. So now let's do this the legal way since you sold me a Conveyance under false pretenses. The Warranty states for me to have repairs done at the shop where purchased, but the shop denied me Service because I retained my rights to any compensation. They only want your money. This is the second time the Warranty company Fidelity Denied two claims, And the dealership denied me service. After paying $200 to have it towed now I have to pay another $200 to have it towed to a professional shop that goes by the name of craftsman auto care

Sheehy Honda of Alexandria

Sheehy Honda of Alexandria

2.4
(330 reviews)

After 40 years and 47 vehicle purchases, I can confidently say that buying my 2026 Honda CR-V…read moreHybrid Sport Touring AWD from Sheehy Honda of Alexandria was the finest car-buying experience I've ever had. I spent 30 years as an investigator and inspector with OSHA and the EPA, conducting hundreds of inspections. That background has given me extremely high standards for honesty, quality, ethics, and customer service--and Sheehy Honda exceeded all of them. I visited more than 15 dealerships across multiple brands before coming here. From the moment I walked in, the difference was clear: genuine respect, professionalism, transparency, and zero pressure. The entire process felt customer-focused, not sales-driven. General Manager Kevin Reinhardt set the tone with deep product knowledge, thoughtful guidance, and sincere concern for my best interests. His leadership is clearly reflected in the culture of the dealership. Special recognition goes to: Ayesha Spivey (Sales) - exceptionally knowledgeable, thorough, and patient; delivered the vehicle in immaculate condition. Chuck Vanderwall (Sales Manager) - clear, honest explanations and customer-focused recommendations. Farid Qaderi (Business Manager) - efficient, calm, and transparent, even under tight time constraints. Rachel Higgins (Service Manager) - promptly and professionally resolved a tire issue just days after purchase. Sheehy Honda stands out for its honesty, no-pressure environment, meticulous vehicle preparation, and excellent post-sale support. Leadership from Managing Partner Sina Mohabat has clearly built a dealership rooted in ethics, integrity, and customer trust. After decades of disappointing dealership experiences, I've finally found one I trust completely. Sheehy Honda of Alexandria has earned my highest recommendation without reservation. -- Sounjay K. Gairola

While the car shopping experience is was a breeze, trying to get my title sent to motor vehicles…read morehas been a nightmare. It's going on month 2 and I'm in limbo regarding a license plate because the dealership hasn't sent the information to the motor vehicle office.

Safford Mazda Alexandria

Safford Mazda Alexandria

3.2
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Great Experience at Safford Mazda Alexandria!…read more Big thank you to Deborah, Yahya and Ariana for helping us get our brand new 2026 CX-5! They were very patient, understanding, and professional throughout the entire process. They worked with us every step of the way and made everything smooth and stress free. Truly an amazing sales team and manager! Highly recommend!

Very disappointing experience due to poor communication and customer service from start to finish…read more I brought my car in for repairs and was told a part needed to be ordered. We were offered a loaner vehicle and told the car would be ready by Thursday. When I arrived to pick up the loaner before the stated cutoff time, the dealership couldn't find the paperwork and ultimately couldn't provide the vehicle. A manager apologized and promised a callback the next morning. The next day, David Sapo didn't contact us until midday, and when my husband spoke with him, he blamed us for the loaner issue despite us arriving during the timeframe we had been given. After that, getting updates was nearly impossible. Calls and texts went unanswered, and multiple employees repeatedly said, "David is not available." We eventually learned he wasn't even working the day our vehicle was supposedly being completed. When I returned to pick up my car, they once again couldn't find the paperwork. While the repair was completed, the lack of communication, poor follow-through, and disorganized service made the entire experience frustrating. I'll gladly drive the extra 10 minutes to Brown's Mazda in Fairfax next time.

Ourisman Alexandria Kia

Ourisman Alexandria Kia

2.0
(41 reviews)

I would not recommend this location to anyone looking to purchase a new car. I have been a happy…read morecustomer of their service center for years, which is why this experience was so disappointing. Ahead of my most recent service appointment, I received an unsolicited text message offering a trade-in value above the Blue Book for my Sportage. Since my vehicle was in good condition and we were already considering an upgrade, I decided to explore it. Unfortunately, the sales process quickly became frustrating. I asked multiple times for a clear, written breakdown of the out-the-door price, but never received one. Instead, I was given vague, back-of-the-napkin math that raised serious concerns about whether fees were presented consistently and transparently. My impression was that the inflated trade-in offer may have been offset elsewhere in the deal, and the lack of clarity made it difficult to feel confident that I was being treated fairly. The overall approach also felt very high-pressure. After I initially walked away, I was contacted the next day with a revised offer that came in just slightly above the maximum price I had already stated. When I reengaged, any attempt to negotiate further was essentially shut down. I was then told signing would be quick, but I ended up waiting at the dealership for three hours and did not leave until an hour after closing. By the time the paperwork was finally ready, I was tired, frustrated, and just wanted the process to be over. I signed, in part, because I was told the documents would be sent digitally and that there was a 72-hour satisfaction guarantee. It has now been a week, and I still have not received the documents, even after requesting them again at the 36-hour mark. This was one of the most frustrating car-buying experiences I have had. I plan to continue using the service center, but I don't plan to work with the sales team again.

In response to the many people who are trashing this dealership, I decided to go to this one…read morebecause the Kia dealership near me does not deserve my business, nor do they know how to manage their Calendars to save their lives. But that is a different animal, this Ourisman Kia dealership service center is efficient, thorough and the first time I visited this place to address a product recall for my 2022 Kia Niro EV, I was advised it would take roughly 90 minutes. Pinch me and call me Shirley, they were finished in less than an hour. While on site, I asked the Sales Department about the Kia EV 9 and they advised me they do not keep any EVs in stock on site, because they don't want to have it sitting around losing value while people don't want to buy one and they would have to have it shipped to them, so they tried to get me to check out the Telluride, as the EV 9 was based on that model. I bought the Niro EV used from a third party dealership (Carvana) and have had to bring it in for service a couple of times since I purchased it. Basic regular maintenance for an EV is typically just tire rotation but this Niro EV has had a couple of part failures that the 10-yr/100000 mile warranty does not cover (A/C unit refrigerant), so I am likely to choose Hyundai for the next vehicle I purchase, as my wife has purchased both the Ioniq 5 and 9 and we haven't had many problems that the dealership couldn't address quickly.

Pep Boys

Pep Boys

2.8
(137 reviews)

Customer service at desk isn't great. I've been here 4-5 times now to fix numerous things on my…read moreover a decade-old Elantra, and I've never walked into this place without having to wait for the 1 person working the desk to get off the phone or finish up paperwork. Usually the person is also disgruntled and likely just overworked so I suspect this place is just understaffed. Anyway I called this morning to see if they could fit me in and the guy (store manager I think) told me they might be able to fit me in between appointments to get my a/c issue at least diagnosed. Told me to get there within an hour so I left my house immediately. I waited for him to finish multiple phone calls and look through papers for 15 minutes. He was more interested in answering the phones than he was responding to the customers in line. He took my info finally and it took about an hour and 15 minutes for them to do an a/c diagnostic (the mechanic found me to talk to me). Then I had to wait in line again to check out... The whole time I was there, I had to wait for the desk guy to answer about 6 calls while I stood there waiting. ALL THAT SAID-- the mechanics here are fantastic. They get to the point, tell you exactly what's happening without wasting your time. This time, he let me know that the dye would take some time to move through the system so it'd be better for me to come back in a week than to just sit here and wait the whole day. He refilled the coolant or whatever and said it'd probably work fine until then. As a systems engineer, here's my free consult, Pepco: maybe train the people at the checkout counter to answer the phone about scheduling an appointment so that in-person customers don't need to wait for the customer service rep to answer phones.

Went today because my tire has a slow leak, and the tires are under warranty. Showed up without an…read moreappointment, was immediately met with attitude from a guy named Happy; he said I needed an appointment and couldn't see my car today. Understood, went home and made an appointment for today because they had an open slot online. Went back with a 6PM appointment and Happy still said they couldn't see my car because he had already told me earlier he wasn't looking at my car so it just wasn't happening today. His unprofessionalism and condescending attitude are a disgrace. I don't know if they were short staffed or why exactly they couldn't see me today but this is ridiculous for a business to conduct themselves like this. There DEFINITELY wasn't any attitude when I was buying hundreds of dollars worth of tires a few months ago. Both interactions were EXTREMELY disrespectful!

Beyer Subaru - autorepair - Updated July 2026

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