On your personal list of the 10 friendliest, most honest people you've ever met, I doubt your…read moremechanic is there. But mine is! He is Neel the owner (as you might've guessed) of this establishment on Imperial Hwy, which is thankfully not too far from us. He diagnoses quickly, gets the job done efficiently, charges reasonably compared to other mechanics we've gone to in the area, and above all is a man of integrity--he's allowed us to pay for certain repairs days later to make sure our car is running properly first. He is transparent about his shop's limitations (they don't do German cars but refer us to highly rated shops nearby). He is clearly very experienced and knows how to weigh the best repair options, especially for older vehicles. I plan on relying on Neel for years to come. Cheers!

First time customer at Neel's Car Care and they really do care! Greeted by Hector who immediately…read moregot us going, understood my concerns and what I wanted done. They were busy but insured me it would only be about two hours for an oil change, break inspection, and tire rotation. Got a call about an hour later from Neel himself saying my Rav 4 was ready to go and didn't hassle me about doing any additional work, which I feel you get every time at a mechanic shop. It was a great feeling to just get the service and feed back you requested. Thanks Neel and Hector for the honestly, professional input, and transparency. Look forward to working with your company in the future. Only downside is parking. Be patient and you'll find one.

All of these staff working on a weekend in 95F degree weather in the middle of the afternoon were…read morephenomenal and could not be any better in professionalism and care for the vehicles in their garage. Thank you to the manager on site for explaining how a drive-through quick service works to me and keeping the process professional!!!!! I knew what I needed, full synthetic change, so we didn't run into any issues with upcharging or upselling other random services. Value for $100 meant I was in and out in 20 minutes and could make it down Imperial for a burger before traffic hit!

It pains me to do this; I've been going here for more years than I count, but I did my oil change…read morethere on Friday, 03.20 (when they had their 20% off entire invoice online special). I got my oil change done, simple as that. The problem came with the extras... they tested the battery, and for some reason it came back as "low, needs replacement" (I'll explain the dubiousness in a sec). They wanted to charge me $350 for an AGM battery, even tried to upsell on it. Side note: granted I arrived at the tail end of their day, but they also didn't check transmission fluid. Something to consider. Needless to say, didn't take the first offer presented, as I went to a local parking lot and called AAA, have them do a remote battery service for a second opinion. And guess what they found? The battery was operating normally. Far and away from the results shown to me on the valvoline worker's iPad. Which indicates that someone was lying. Out of the blue, this seems an isolated incident, a one in a million chance; but I have it on good word from a local FB group that this is happening with other folks as well.. not with batteries necessarily, but crucial items such as transmission fluid supposedly very low, when in fact it was their oil. Out of respect for going there for years, I will not say names... but I must affirm that this is the one time any type of doubt is put in place for this establishment. And such doubt (not to mention potential for flat-out lying to the customer, all for the sake of making extra at the end of the day) is something I simply cannot stand by. Please, beware: it is genuinely nice to go here for the convenience... but it's a shame that I feel I almost always need a second opinion to do any kind of service done for my vehicle. If the point of Valvoline is to be a reliable/trustworthy one-stop shop for any quick service... in terms of trustworthiness and reliability, they are failing here. And I urge retraining or a QA audit on the location to ensure that trust is rectified and genuine. Thanks. TLDR; oil change good, love the convenience, seeds of doubt/potential deception when checking battery (between Valvoline, AAA), urge QA best practices are followed or risk widespread criticism

I came in for an oil change, and they also performed a thorough inspection. They found the motor…read moremounts are worn and leaking. I really appreciate their strong to detail, clear explanation, and professional service. Highly recommended!

Placentia Super Service was clutch! Our fuel pump gave while visiting socal and they took us in,…read moregot the job done and provided excellent service! David was great work with and kept us in the loop!

Support your local businesses! Nice Korean couple works here. Quick, easy, and they don't sit…read morethere and try and upsell you!

Amazing service above and beyond just your oil change. Jun is very trustworthy and knowledgeable…read moreabout all aspects of a car that I take each of my cars to him for all mechanical related issues.

Charlies Auto Tech is my favourite place I have ever taken my car…read more A few years ago when we moved to the area, my wife's car needed some work doing so I took it to Charlies and told them what I think it needed doing. A few hours later Mike called me and told me that some of the things I thought needed doing actually didn't need doing at all, which saved us money. Since then it is the only place I take either of our cars and they will regularly tell me when something I think needs doing doesn't need doing yet. They will also openly tell me if they recommend I take my car somewhere else (I had a cosmetic issue with a soft top convertible roof and they recommended someone who specialises in this). It is so rare to find a business where you trust them to turn down work if your car doesn't need something doing when you think it does. If you want an honest mechanic, Charlies is the only place I would confidently recommend.

This is my happy place these guys are amazing. Never happy when I go in but always happy when I…read moreleave. You can trust they are not there to charge you for stuff you don't need. Trust that Mike and his family will take care of you and whatever you may need. So happy we found this shop, Mike already feels like family. Thank you Mike, hope this review brings you many more customers so you can stay open forever. Seriously go talk to Mike if you love your Benz!

FIVE Stars! Ryan and his amazing staff .They completely replaced my blown radiator and got me back…read moreon the road in under 24 hours. I can't say enough good things about a shop that gives honest, real estimates without trying to scam you. They officially earned a customer for life, and I will be back for all my future tires, brakes, fluids, and regular maintenance. Thank you, Ryan and the whole team!

I have only ever had amazing experiences here. The service is always timely and they do quality…read morework. I have had 2 nails in my tires (2 different times) and they fixed quickly even when I showed up and they had the garage filled with cars. Ryan was super helpful, kind and quick! Got an oil change here on another occasion and expressed how the place across the street kept forgetting a washer so oil would leak till I went back. The guy helping me here made sure to put my mind at ease when I picked up my car saying he definitely did the job correctly. Common sense for a quality facility and something that should go without saying but he made sure to spend the time explaining things to me.

I had such an incredible experience at Valvoline Instant Oil Change today that I had to share it…read more From the moment I pulled up, Scott and Alex completely set the tone with their professionalism, energy, and genuine care. They didn't just rush me through the process--they actually took the time to walk me through everything, explain what they were doing, and made sure I felt comfortable every step of the way. Scott was extremely knowledgeable and confident, breaking things down in a way that made it easy to understand without feeling overwhelming. Alex matched that same level of service with great attention to detail and a positive attitude that made the whole experience feel smooth and stress-free. You can tell these guys take pride in what they do, and it really shows. What stood out the most was how much trust they built in such a short amount of time. I drove away feeling confident that my vehicle was in great shape and that I was taken care of by people who genuinely care about their customers--not just the job. Customer service like this is rare these days, and it absolutely deserves recognition. I'll be recommending this location to all my friends, family, and colleagues without hesitation. Scott and Alex--thank you both for going above and beyond!

Always a great experience at ***VALVOLINE. Incredibly fast and easy. Staff are well knowledged and…read morefriendly and work very efficiently. I came in for an oil change was helped out immediately by Bryce and Kimberley. They took care of everything I needed and I was in and out of the whole thing in less then 25 minutes. Always a pleasant experience. :)

I had a nail in a tire that only had about 5,000 miles on it. I took it to a few different tire…read moreshops, and every one of them told me it couldn't be repaired because it was too close to the sidewall. Instead, they wanted to sell me a new tire. It didn't sit right with me, so I stopped by Community Tire for a second opinion. They took one look at it and told me not to listen to the other shops because the tire was completely repairable. They patched it for free and wouldn't charge me. I gave them a little something anyway because I really appreciated their honesty. It's refreshing to find a business that isn't trying to sell you something you don't need. Community Tire earned my trust today, and they'll definitely have my business when it's actually time for new tires. Honest people and great service. I highly recommend them.

I got a nail in my tire and stopped by to see if it could be repaired. They fixed it in about 30…read moreminutes and didn't charge me anything. I was so surprised and grateful! Everyone was friendly, honest, and professional. It's hard to find a shop you can really trust, and this is definitely one of them. I'll be coming back for any future tire or auto service. Highly recommend!

Eric and Isaiah were both extremely friendly and helpful in figuring out what was wrong with my…read morecar. Staff here are always knowledgeable and kind; great with vehicle repair and maintenance.

Firestone Brake Service Review…read more I recently had my vehicle serviced at the Firestone location on Imperial Highway in Brea, California, where I had a complete brake job performed on all four wheels. Unfortunately, just a few days after the service, my wife noticed a rattling noise coming from the front-left wheel. I brought the vehicle back to Firestone to have it inspected, and the technicians determined that a bolt was missing from one of the brake calipers on the front-left side. This was the source of the rattling and, in my opinion, represents a serious safety concern. Additionally, the technicians discovered that the lower front-end cover had not been properly bolted back into place and was hanging underneath the vehicle. For work involving a vehicle's braking system, I expect a much higher level of attention to detail and quality control. Having a missing caliper bolt and an unsecured underbody cover after a brake service is unacceptable and could have potentially resulted in a dangerous situation. I would strongly encourage anyone having work done here to carefully inspect their vehicle and double-check that everything has been properly secured before leaving the shop. While the issue was eventually identified, the quality of the initial work was concerning, particularly given that it involved a critical safety component of the vehicle.

It's gotten more expensive and it's hit and miss on the work done. Typically more of a hit which is…read morewhy I do recommend this place. I typically get the "ultimate" which used to be like $35 and now it's $60. It gets run through the wash and they wipe it all down and then vacuum and wipe everything on the inside. It's always good enough work but sometimes I do leave extra happy with it. Went today around 1pm and I would not go when they're so busy again! I typically go during a week/work day and it's not busy. I was there for an hour and a half today. But there were a lot of cars so I knew there would be a wait when I chose to still go in. The service is always great though - everyone greets you and is friendly and even when leaving, people are always saying have a great day. Variety of seating inside and outside. They do detailing here but I have not gotten that done but you can check out all that they offer through what people have posted here or on their website.

Oil change sign says $39.99 including full service car wash…read more Bill is $69.99. Spoke with attendant (Grey shirt who wrote up the ticket) Said the reason is because it's a newer car (Dodge 2010). Hmm? Asked the manager Zac about the higher price and he said it's because it's a bigger engine and has a need for 50/50 synthetic oil. Paid $5 dollar tip. Car is clean and oil change for $75. Bucks 6/17/2026¤