My family and I were In Newport Beach, and we saw a large screw in the sidewall of our car tire. We were supposed to leave earlier the next morning. The problem was this occurred on the weekend and I went to two other shops and they did not have the right tire size and couldn't get them in time for us to leave as planned. I called Bog O and spoke with the service manager, John, and he found the exact tires we needed and got our car fixed and safe for the drive home in a couple of hours. They were very profession and recommended just the minimum work to get us on the road safely. read more

The dynamic duo of John and Steve help out once again. I have been going to this store for over ten years. I have them do all the work on my Chevy Avalanche and GMC Denali. They are the reason the are still in great shape after 250k and 175k miles. They always take extra time to explain all the options for any repairs and perform the work in a professional and timely manner. I would recommend them to anyone. read more

Had a huge screw in my tire, I drove by there was no wait & I was done within 10 mins! Paid $25 5 star service read more

John and Steve are the best. I've been bringing my truck here for years for everything and they always over deliver on great service.

Hard up sell on addl services. Tires were VERY expensive. They put the tires on the wrong axle. America's Tires is a better choice.

A couple of months ago I came to a different location to get two tires. Turns out they charged me for two but only put on one. The gentleman at the Costa Mesa location were super helpful this time around. They noticed I only had one new one but replaced the other 3 for me! They went above and beyond. I'll definitely be coming back to this location. read more

Vincent at Big Tire is a very honest gentleman. And I would suggest any with Tire issues meaning Tire pressure monitoring sensor. With new tires you don't need to change the sensor unless there malfunctioning. He saved me $200.00 Big O has my Tire business for life. Thank you Vincent.... read more

They are as honest as it comes which is so valuable with anything car related. They just go off your card book and recommend what the manual says for service and don't try to pressure or take advantage of you. read more

STAY AWAY AT ALL COST. Extremely dishonest. I had a check engine light on because the gas cap wasn't screwed on tight. He said we had to leave it overnight and they'll check the error code for me for free (sounds great). Another mechanic walked by and flat out asked, oh this is the guy that's leaving his car overnight? That was a red flag because he was clearly telling multiple people about this so I told him I'd bring it back tomorrow morning. He said no, I had to leave it overnight. I asked why, he said because they were closing soon. So I said ok, I'll bring it tomorrow morning first thing when they open. He said no, they were booked in the morning. So I asked the obvious question - when were they going to check it then? He said after they close, so I said ok, I'll wait with you. He said no, they will do it in the morning... which brought us back to ok I'll bring it in the morning. Then he just flat out said the only way they'll look at it is if I leave it overnight. What the hell for?? Obviously to do something shady. No integrity. read more

We were shown such care at the Costa Mesa location. John and his crew worked us in while we were on vacation in Newport to ensure my car was in safe driving condition to return back to SLC. Thank you so much! I would highly recommend this shop to anyone in need while in or near Newport. read more

If you're looking for a really great place to have your car serviced, I highly recommend Big O Tires Costa Mesa. I have been going there for many years now for all my car's servicing needs and I've always been totally pleased with the quality care and the level of customer service that they provide. Manager Steve and the crew over at Big O are so friendly and professional, as well as efficient in assessing your car's needs and getting your vehicle back on the road with you feeling confident about it. On my last visit, they took my car in right away, and though I thought it was a major issue, they pinpointed the problem with my vehicle within minutes and I was totally pleased and impressed with how fast I was in and out of there. Friendly, professional, and efficient--that's what makes Big O Tires Costa Mesa such a great choice. I recommend them enthusiastically!!!!! read more

I woke up to a huge screw in my tire! I am a single mom of 2. It's Sunday, one week before Christmas & need to be at work in a few hours....Pulled into Big O on 17th in Costa Mesa luckily they were open like their website says (Thanks a lot Pep Boys for not being open even though your website says you are). So my problems were solved thanks to Steve & his team at Big O!!! They are A+ in Service & could not get a better person to handle their shop's service desk!!! read more

I was driving down Irvine Ave. when someone flagged me down to tell me all of tail lights were out. Of course, I made a right on 17th Street and went directly to Big O. They took me right away, and I pulled out half hour later with the problem resolved. I highly recommend this place for their honesty, work quality, and reasonable pricing. read more

John and Steve are always so helpful. I started taking my car to Big O after my car service warranty ran out. Their pricing is fair and they always repair/replace the things that are needed. They will give recommendations but won't push for a sale. I would recommend Big O for more than just tired. They have done oil changes, brakes, and more. read more

The guys here are great: friendly, fast, and efficient. I stumbled on them while visiting Sidecar Doughnuts a few years ago and now I bring all 3 cars here. The tire selection and appointment-setting process is a piece of cake. Price was exactly as quoted- no weird up-selling. Road hazard repairs are free and fast. Great job fellas! read more

Went to Big O to have 2 tires replaced that had worn tread. John was super helpful and got me in right away once the tires arrived. Will definitely come back to Big O for all future tire needs. read more

John was very helpful and quick with checking in my truck. The technicians did a great job and I they notified me as soon as my truck was done. I highly recommend to anyone looking to get any and all tire needs done with Them. read more

Steve & John were fantastic in getting me in and out in under 30 mins with a puncture repair (as a walk in on a Saturday morning), special thanks to my Tech who took the time to explain what he did with the work, Great Experience! read more

First of all I just want to thank David for his professionalism and patience for the work he's done for me and my car. He was thorough with his work, friendly from the start and attentive to my problems. A little backstory, so I bought a car from a private dealer about a couple months ago and little did I know it came with a list of problems, a list that David here was happy to provide. I came in this morning just to change my brakes, the usual new pads and new rotors and then by mid day David had contacted me about some other issues he saw with my car that needed some attention. I really appreciated the time he took with me on explaining what needed to be done and why it needed to done as well. I also appreciate that David just prioritized what needed to be done, from a professional standpoint, he never came across pushy or shady or anything like that. He just did his job and wanted to assure that my car can still get me from point A to point B. Thank you once again David and keep on hustling, man. read more

Stopped by for a quick tire rotation and they were able to get me in and out within 45 mins. I just went across the street for lunch and when I was done, I got a text that the car was ready. They also checked for a tire leak on my car, but did not find anything. They easily could have charged for that without me knowing, so I appreciate that. My wife took her car here to have a tire fixed two years ago. It was the same quick service even on a busy afternoon. It is nice to have a reliable tire service close by home. Thank you. read more

Happy with the service I received when getting new tires for my Honda. Quick response time, friendly people, and good service!

This review is strictly based on employee interaction. I ended up purchasing somewhere else that was privately owned and willing to offer a better deal. But, keep reading! I've been searching and doing research for buying new tires for a long road trip I'm about to embark on. I called this Big O Tires location out of recommendation from a friend. When I called, I was greeted by David working the desk. I explained my situation and my plans with him. He said he'd do some research and call me right back. Since I had to drop off some dry cleaning nearby, I decided to stop by and speak in person so I can physically see the tires and quotes. David was still working the front desk! He helped me find the best tire I was needing with the most bang for my buck. David was extremely courteous, respectful of my situation, and was able to help out as much as he could. If you plan on visiting this Big O Tires location, make sure you ask for him. read more

They have $25 for 4 wheel rotation and balancing coupon online, which sounds really good. I took the coupon and dropped off the car during my lunch break and expected it to be finished after my lunch. I received a call while eating and was told the rear tires were worn and need to be replaced. I knew they were low but they still have about 3/32 left, I declinded the tire offer and requested to do the balancing for two front wheels only. One hour later when I returned. They told me they didn't even touch my car, and told me balancing won't solve my problem unless I replaced the tires and maybe other things in suspension. If you don't want to hornor the online coupon, please don't post it. It is wasting all of our time, giving you nothing but angry customers. read more

Flat tire with a nail in it. These guys fixed it in an hour and were friendly. I love coming here. They will top off my tires with air whenever I need it for no charge. read more

Fast, friendly, honest service - Steve and his team are the best. This review is long overdue but after a less than savory experience down the street, I was inclined to finally get around to my review of Big O. EXCELLENT SERVICE! You will not be disappointed here. First, they are honest. They have told me what is important to spend money on to get my car safe to drive (e.g., brake pads, rotors, tires) and have advised me to hold off on repairs that might not be worth doing for a 10 year old car that is running fine. Second, the price is very reasonable. They also have a no-interest credit card so that you can pay off your repairs in installments. I had a recent experience where I needed a number of expensive, yet obviously necessary repairs (bald tires, new brakes). Instead of it costing me 1,000 dollars, I can pay 100 a month. No big deal. And it rolls over for every charge, helpful if you have a few things come up over the course of a year. Third, they are fast, communicative, and are very competitive in terms of the price. I would recommend that anyone take their car here for big and small repair needs. read more

Brought my car here after going to BMW and was told 3 of my tires needed to be replaced and it would cost $1500. Big O Tires examined them and only 1 tire had a nail that was easily patched! $35! THANK YOU Big O Tires for being on the customers side and not taking advantage of me! What a breath of fresh air! read more

My car got a flat and the previous owner used Big O tires in Costa Mesa. So I went there. The guys had new tires done in a couple of hours. read more

I went in for four new tires (and all that goes with it) and was told I also needed brakes. Luckily I did not fall for it (they said I needed them "now") and when I took my car in to the dealer for new brakes a week later, was told that I DON'T need brakes and that I had 30% wear/at least 5,000 miles left on them. So don't trust these guys, I heard another older gentlemen being sold a bill of goods I don't think he needed either and he passed too. Bottom line: Subtly aggressive sales tactics run the $how there, beware! read more

I would give 10 STARS if I could! I'm very happy with the job John and his team did on my 2002 4Runner. They gave a very fair price and were straightforward with recommendations on what needed attention. With only 200k miles, but 18 years wear and tear, I have to say it drives as good as new! Thanks!! read more

"If your Big O brand tire suffers a non-repairable puncture due to a road hazard during the first three years of service. We'll replace it at no charge." These guys are thieves. I had my warranty and apparently no charge means 55 dollars. Here it's where it gets shady. I bring in my tire and I see the fat nail that is causing the leak. I brought the tire in the trunk. I thoroughly inspected it and only found one big fat nail. I take it into big o tires and since I have my warranty, no charge for patch up the one nail. That's my thinking. 20 minutes later I get a call saying I need brakes. I decline and I ask to please just patch up the tire. They agree and hang up. 20 minutes later, oh sir, your tire can't be patched up, there's actually two nails and we need to replace it... Ok, I have the warranty. It should be no charge. They tell me I have to pay 55 dollars. I argue that I have the warranty and it clearly states, "no charge". I get some runaround and bs and just agree to pay for the tire. Last time I ever go to big o tires. save your self the hassle and go elsewhere. Trust me. read more

Great service! Super helpful! There was a computer issue but I understand stuff happens and I didnt mind waiting a little longer. They did a great job! read more

A reliable and trustworthy place; they've always taken great care of me for routine maintenance and when in a bind. They'll give you the heads up on any potential concerns and they've never steered me wrong. Highly recommend. read more

This place saved me! I had a nail in my tire and they were able to fix it straight away. They are super friendly and very helpful. I definitely recommend! read more

They are the best!! Fast and very professional. I will go back and tell my friends and neighbors...

these guys are real car guys , Not Kmart or Costco part time mechanics. they know what needs to do the job right. keep going guys read more

Absolutely incredible customer service. Can't say enough good things. These guys are courteous, honest, and went above and beyond when I had car issues with a newborn in tow. read more

Big o tires in Costa Mesa is amazing. Steve and Victor are the best at customer service and letting you know how long it will take to fix your vehicle. The staff in the garage know what they are doing as well. I have been going here for 5 years now and I have to say I have had not one bad experience .. so when you call Big o tires ask for Steve or Victor and tell them Megan sent you read more

John at Big O Tires in Costa Mesa on 17ht street was probably one of the most professional and helpful auto industry people I've ever had the pleasure of mtg . They had my truck to correct some poor work another shop did and wow they were just great !!! I would recommend this Big O shop highly for any auto needs . The whole team is just great they even stayed way after closing time just to take care of me since my wife's shop was in another repair shop at the time so again Thankyou Costa Mesa Big O . I'll be posting on our other community review sight as well a good company deserves all the support the neighborhood can give in this trying time . read more

I got stuck when my tire was cut back on the freeway and went flat. Steve at the front desk called all over to get me this hard to find tire to be seen exact match with the other 3. Thanks read more

Really good service. They have a shuttle which was awesome to take me to work at 7 AM in the morning. Great prices got the product on time. They had the best prices read more