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    Big O Tires

    3.8 (354 reviews)
    Closed 7:30 am - 6:00 pm

    Services - Big O Tires

    Tire balancing

    Tire installation

    Tire repair

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    Reviews With Photos

    Mary Grace P.

    Overall: 1/5 Service: 1/5 Timeliness: 1/5 Communication: 1/5 Very disappointing experience. We brought our car to Big O Tires (Pecos Rd, Henderson) after it broke down while we were visiting from out of state. We had it towed there through AAA and were told the car would be looked at and fixed the next day. Unfortunately, that did not happen. We received no updates, and when we went back, we were given a completely different diagnosis. First, we were told it was Overall Master Cylinder and then , second day we were told , ABS fuse issue and that the part was hard to find, so we waited several days. We even took the initiative to order the part ourselves from Toyota to help speed things up. After waiting from Sunday through Wednesday (and extending our hotel stay through Thursday because of the delay), we returned only to find that nothing had been done. We were then told that the part we purchased was no longer needed and that the entire ABS module assembly would have to be replaced instead. The main issue was not the cost--we were prepared to pay. It was the lack of clear communication, changing diagnoses, and the amount of time wasted. If the full repair was needed from the beginning, that should have been communicated honestly. English is our second language, so clear and consistent communication was especially important to us--but unfortunately, that was not our experience. We ended up calling AAA again just to tow our car out of their shop and bring it to a friend's place. We've trusted Big O Tires in other states like Washington, California, and Oregon, but this location was a completely different experience. Frank, the mechanic, seemed nice, but ultimately the issue was not resolved and the service did not meet expectations. I hope this doesn't happen to anyone else, especially those traveling from out of town. Customers deserve honesty, effort, and clear communication.

    Michelle M.

    I literally have never hated a company more than I hate Big O. I left a review already on their crappy service, but after buying and adding my own coolant, seven days after having brand new tires installed, one is losing air.

    Big O tire are great

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    9 months ago

    Ordered new trailer tires. They were delivered on time. Great service and great prices

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    5 months ago

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    6 months ago

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    5 months ago

    Friendly and great service. I always buy my tires here tires all always affordable. The sales help buy 2 get 4.

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    1 year ago

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    8 months ago

    Excellent service, as always! Donald & team are the BEST! Reasonable pricing quick service!

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    8 months ago

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    8 months ago

    Efficient , professional, cost effective , took me in same day to put on my new tires. Have gone to them for other servicing on my car.

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    6 months ago

    Excellent experience all around friendly group, explained what I needed, gave me some options and got it done in a timely fashion

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    1 year ago

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    11 months ago

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    2 years ago

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    Stephen S.

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    8 months ago

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    1 year ago

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    8 months ago

    Everyone is super friendly. Work is effective and efficient. They work with you and offer reasonable prices. Great service my new family

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    2 years ago

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    1 year ago

    Had a nail in my tire and was on my lunch break was in and out in 15min great service!!!

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    9 months ago

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    7 months ago

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    10 months ago

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    2 years ago

    They are always friendly helpful and I've purchased Tires from them many times over the last 35 years.

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    Page 2 of 9

    Big O Tires Reviews in Other Languages

    Ask the Community - Big O Tires

    Review Highlights - Big O Tires

    I want thank Hank and the big O team, saved me from a lot of aggregation and missing work.

    Mentioned in 4 reviews

    Read more highlights

    Discount Tire

    Discount Tire

    3.8
    (208 reviews)

    This Discount Tire team is top notch!!! Not only are they knowledgeable about everything tires,…read morethey are friendly and courteous. They have earned my repeat business for all my vehicles. Great job guys!

    I bought a set of American Racing wheels along with two new tires for my van, and I went in excited…read moreabout what was a substantial investment in my vehicle. I also purchased brand-new black lug nuts so the entire setup would look clean and finished. Unfortunately, the service experience was very disappointing. When the work was completed, my brand-new wheels looked like they had been handled very roughly. The lug nuts looked worn as if they were years old, and my center caps had visible scuffs and surface damage. It appears the wheels were treated very aggressively during installation. The service manager who took my order also did not seem to listen carefully to my requests about how I wanted the wheels positioned and mounted on the van, which caused confusion and delays. I had previously left them a low score, and this is an updated review. I gave them more business hoping that this time things would improve, but I am even more disappointed with the outcome. Overall, I feel that my investment in new rims and tires was not respected, and the service quality did not meet the standard I expected. I feel that the damage caused during service outweighed the value of the work performed, and I am very dissatisfied with the experience.

    Discount Tire

    Discount Tire

    4.1
    (295 reviews)

    I got a flat tire. I went back to the place I originally bought it from (big box store down the…read morestreet) but they don't carry my tire size in stock and he didn't even see them on back order. He called Discount Tire for me to see if they carry my size in stock - I have a small sedan - and they did. This was right around 5:30 pm. I was stressed about the time since Discount Tire closes at 6:00 pm. When I finally got to Discount Tire around 5:45 pm I was pleasantly surprised by the welcoming attitude of every employee I encountered ... I expected them to be bummed and maybe not have a great attitude that a person (me) showed up so late, right before closing. It was a great experience and I am so appreciative that they not only got me back on the road but did it with a professional and uber courteous manner. To the owner - whoever is in charge of your hiring, keep them. Your staff is wonderful. Every young face was friendly, professional and had a great attitude. I checked out on 6-16-26 at 6:16 pm.

    Had a terrible experience here read review:…read more The dudes over at the Mark Street location are a bunch of Joes-- drive an extra 5 minutes and head over to the Sunset Location. I came in for a brand new set of tires all around for my Mazda 3. They ended up doing the ""balancing and alignment"" These Joes ended up adding more than 14 quarter-ounce weights on a single front wheel. They were basically chasing weight. Instead of thinking, "Hey, this is a red flag, maybe we should break down the tire and check if it's good," they just kept chasing it. I took the car home. Mind you, this is my lady's car, not mine. She gets on the highway and tells me she feels a rattle going past 50 mph. I take the car for a spin and feel the exact same thing. I take it back to these guys and tell them, "Hey, I noticed you have over 14 quarter-ounce weights on the front of a Mazda 3. This is a small car; that is completely out of the ordinary." They ended up doing it the "right way" and got the balancing done. I took it back on the highway, and it wasn't rattling anymore. Cool problem solved. Look, accidents and mistakes happen. When you're working out in the field in the Nevada summer, I understand people get tired, lazy, and have customers coming in non-stop. However, a couple of days after they fixed that little inconvenience, I took the car for another spin and noticed a new creaking noise. The car has fewer than 30,000 miles on it and is only two to three years old. So, I finally decided to bring it over to the Discount Tire on Sunset Road. These guys are the best; they actually know what they're doing. They aren't just a bunch of Joes--they're all in sync and know exactly what's going on. Immediately after I brought the car in, their technician checked it out and pointed out that the weights from the other shop were hanging out of the wheel instead of being placed on the inside. Now, that wasn't the cause of the creaking noise I was hearing, but the fact that another technician could immediately point out such unprofessional workmanship says it all. The quality of work at the Mark Street location is just incredibly poor. If I were you, I would take your money and bring it over to Discount Tire on Sunset. These guys know what's up, they don't waste your time, they tell it to you straight, and they will actually address any issues with you. They don't have junior apprentices or random Joes working on your vehicle. I don't know what is going on over at Mark Street, but they seriously need to get their technicians recertified. Taking two extra days just to get a full set of tires balanced and aligned is ridiculous. It should have been done right the first time. This is basic, standard work. They are a bunch of Joes over there and a complete waste of time.

    Keep it rolling mobile tire shop

    Keep it rolling mobile tire shop

    4.6
    (22 reviews)

    I wasn't going to do this because I don't like talking down to people, however I personally used…read morethe reviews from Yelp to contact these guys so I feel obligated to share my own experience. First, I called the number provided and nobody answered. No biggie, I left a message on the obvious Google Voice system, it's been 48 hours and I'm still waiting for that call to be answered so I'm guessing nobody monitors that number. After I called, I took the time to fill out a detailed "request a quote" form and provided exceptional information to the respondant to save them time and effort if possible. I did receive follow up message where I described my issue in depth, I provided my availability and my general location and was told that I would be notified of appointment availability. Long story short, 18 hours of silence from the company led me to take my vehicle to a local shop and get my vehicle serviced. Almost 48 hours after requesting a quote I STILL haven't been offered an appointment. I guess it's probably a good thing that I'm not stranded beside the road waiting, I'd probably be carjacked by now. Not saying the dude doesn't do good work, but you must need to be special to get respect of an appointment or at least enough courtesy to decline the work because you don't have time.

    Working with Junior was great! He got out to us same day to help fix our busted tire valve stem on…read moretires we JUST had replaced. We were quoted by Tesla to just replace the entire tire and rim, which would have cost an arm and a leg. Luckily Junior was super transparent and got us fixed up for a reasonable price. I'll be sure to call him up if anything else crazy happens with our car -- fingers crossed nothing does!

    Big O Tires - tires - Updated July 2026

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